Easy to use, extraordinary support, comprehensive and great value for money

the software helps us to have a control and overview of our whole process from inventory & stock management, logistics, customer master data and sales and tracking

Pros

Being a cloud based software, we are able to use this from anywhere and on any mobile device. Very easy to navigate and a well thought program that caters for all aspects of a business (in our case an ice cream manufacturing and wholesale/distributor). The team at Kechie have made it so easy for us by the continuous support and helping us with modifications on the software to make it a bespoke ERP that fits us 100%. as well as the software being easy to use the support is extremely helpful and responsive.

Cons

There's nothing that stands out and as a positive side they are continuously adding more features and extras that makes life even easier and proactively adding these extras and benefits to the software.

Double the Business with the Same Amount of People.....

Caitec is a small to medium size company, that is very quickly growing towards a large company. We needed a solution to seamlessly tie all facets of our operations together and stop the madness of “management by spreadsheet”. We evaluated numerous solutions to our problem and our management team decided that Kechie/MyOfficeApps was our go forward partner. We have implemented Kechie and it has helped us to almost double our business, without additional headcount. It has provided us a tool to develop business processes, that in the past were highly manual and time consuming. Kechie has empowered us to think about how we do business and develop custom solutions, that are helping us on the path, as we grow.

Pros

Cloud Based software with a common interface and ease of use, that ties all facets of our operations, from end to end.

Cons

It requires organizational discipline to execute on the implementation and operation.

Great Software but ultimately not the pick for our company

The implementation team was VERY professional, excellent on keeping the implementation on track. We worked with [SENSITIVE CONTENT HIDDEN] and I pay them every compliment in their attentiveness, the weekly meetings were a complete success, and I really liked the hands on approach! Our experience with the people was great! We received a change in objective from our global office and with the new considerations in mind we ultimately determined not to go forward with Kechie. The reason for our decision were as follows: 1) Connectivity to a variety of EDI/API providers and systems, 2) Budgets and forecasting tools, 3) Multi-currency and multi-company roll up.

Pros

I personally like the liked that once one screen was learned pretty much all of the screens were learned. It is easy to use and consistent module to module. The views are easy to customize and the information is easy to drill into information to determine the source of the activity.

Cons

I personally disliked that during our implementation our team couldn't import items. Perhaps this becomes something the Kechie personnel train on later, but it felt cumbersome to always need their people to make simple item/client/vendor imports. Per the Kechie Team functions that are in process are: Budget, Multi-Currency and Multi-Company consolidation. The budget functionality missing from the current Financial Module seems particularly disappointing, as this is a major component of running a business. Lastly the connectivity to only SPS EDI provider limits the options and directions that can be taken for companies looking to have an Omni-channel presence.

Kechie Review

Pros

The customer support team is amazing, they work with you closely on any issue you may have and can customize the system to work for your company.

Cons

It is difficult to make changes or fix any mistakes that are made in the system, not as flexible as I would like but the team has been working on this with us to alleviate this.

World-class inventory management software and best in class customer service!

Pros

Kechie can take any inventory based business from operational to operational excellence and that's the difference between failing and scaling. When you work with Kechie, not only do you get what you pay for, but you also get world-class executives that act as an extension of your management team filling gaps and creating solutions that wouldn't be possible otherwise. Before Kechie we were "managing" inventory in Google Spreadsheets during a time of rapid growth --In short, it was a nightmare. We couldn't pin point our inventory turn rate or our blended gross margins, and our RMAs were impossible to track. Kechie went out of their way to reduce barriers so we could adopt their software solution. Fast forward a few months, hands on training and an internal product champion and we're now a data driven company that has KPIs for our entire operations team. As a startup CEO, I can proudly vouch for Kechie. They put their heart and soul into making their customers a success. Thank you team for helping us get a handle on our inventory management and thank you for shortening our learning curve with your expertise and counsel!

Cons

The user experience is good because its functional. If I had one point of constructive feedback it would be to create a beautiful and functional user experience and to track and constantly optimize the number of clicks necessary to complete a task. This is by no means an issue, but if I had to be nit-picky that would be my feedback.