Easy to use, extraordinary support, comprehensive and great value for money

the software helps us to have a control and overview of our whole process from inventory & stock management, logistics, customer master data and sales and tracking

Pros

Being a cloud based software, we are able to use this from anywhere and on any mobile device. Very easy to navigate and a well thought program that caters for all aspects of a business (in our case an ice cream manufacturing and wholesale/distributor). The team at Kechie have made it so easy for us by the continuous support and helping us with modifications on the software to make it a bespoke ERP that fits us 100%. as well as the software being easy to use the support is extremely helpful and responsive.

Cons

There's nothing that stands out and as a positive side they are continuously adding more features and extras that makes life even easier and proactively adding these extras and benefits to the software.

Double the Business with the Same Amount of People.....

Caitec is a small to medium size company, that is very quickly growing towards a large company. We needed a solution to seamlessly tie all facets of our operations together and stop the madness of “management by spreadsheet”. We evaluated numerous solutions to our problem and our management team decided that Kechie/MyOfficeApps was our go forward partner. We have implemented Kechie and it has helped us to almost double our business, without additional headcount. It has provided us a tool to develop business processes, that in the past were highly manual and time consuming. Kechie has empowered us to think about how we do business and develop custom solutions, that are helping us on the path, as we grow.

Pros

Cloud Based software with a common interface and ease of use, that ties all facets of our operations, from end to end.

Cons

It requires organizational discipline to execute on the implementation and operation.

Great to work with, customized solutions for our growing business, and the ease of using software

Pros

2-3 Clicks to locate what you are looking for , customized solutions just for our business operations, great staff and easy to talk with about issues. User friendly and works well with all integrated programs, plus willing at add to their integrations.

Cons

Financial could use some minor tweaks to help user see more information on screen rather than moving to new tabs. Financial Dashboard could be useful in the future. However they are extremely good to work with in getting what you need and open to finding the solution.

Great Software but ultimately not the pick for our company

The implementation team was VERY professional, excellent on keeping the implementation on track. We worked with [SENSITIVE CONTENT HIDDEN] and I pay them every compliment in their attentiveness, the weekly meetings were a complete success, and I really liked the hands on approach! Our experience with the people was great! We received a change in objective from our global office and with the new considerations in mind we ultimately determined not to go forward with Kechie. The reason for our decision were as follows: 1) Connectivity to a variety of EDI/API providers and systems, 2) Budgets and forecasting tools, 3) Multi-currency and multi-company roll up.

Pros

I personally like the liked that once one screen was learned pretty much all of the screens were learned. It is easy to use and consistent module to module. The views are easy to customize and the information is easy to drill into information to determine the source of the activity.

Cons

I personally disliked that during our implementation our team couldn't import items. Perhaps this becomes something the Kechie personnel train on later, but it felt cumbersome to always need their people to make simple item/client/vendor imports. Per the Kechie Team functions that are in process are: Budget, Multi-Currency and Multi-Company consolidation. The budget functionality missing from the current Financial Module seems particularly disappointing, as this is a major component of running a business. Lastly the connectivity to only SPS EDI provider limits the options and directions that can be taken for companies looking to have an Omni-channel presence.

Can't say enough great things about this software and the people behind it

Kechie is the foundation to everything that we do. From integrating our eCommerce sites and B2B portal with our unique back-end processes to managing all aspects of our bookkeeping/accounting, customer service, customer relationship management, procurement, warehouse operations, shipping and receiving operations. Kechie was built around the way we do business instead of building our business to suit Kechie's capabilities. I never imagined that we could have one system to manage just about every aspect of our business.

Pros

Kechie isn't only an incredibly feature-rich ERP application, it's affordable and backed by an account management, project management and development team that is second to none! I refer to them as my genie in a bottle. Whatever I can think of to enhance our implementation, they are on it right away and the change is usually implemented within just a few days. Unlike other ERP systems, you get to work with the people who developed the software when customizing your implementation and that in my opinion is the key difference between a 6-month implementation and an 18-month implementation.

Cons

The user interface is probably the only area for improvement for this software. It is a very fast application and extremely flexible and versatile to accommodate just about any type of company in North America, however, this ability to customize everything under the sun comes with a price. The UI can be a little difficult to navigate for a new user and the graphical elements of the software need some work to make it a little more pleasing to the eyes. They are continuously improving their software though and I'm sure this is one area that they will be focussing on improving soon. There's not much else to improve!