Sumtracker has become the lifeline of our company. It gives us peace of mind and performance!

We deal with a lot of orders. We have to keep tab about what order to fulfill and if we have the right inventory levels for all lined up orders. We had our own system of managing all this and we thought we were doing a decent job. I came across Sumtracker and they made a phenomenal difference in our performance. We are thankful we took the call and implemented it. All of our team has benefited from this change. Work gets done better and faster now. Special mention about their team for being so helpful. Highly recommend!

They have all the reports, but we would like our reports to be mailed in pdf format every week. So everytime we want to see a report we have to login to the system and download it.

Excellent! their customer service is super quick and explanations to problems very effective with videos etc. The product itself is perfect for my needs a as small business selling costume jewellery across Shopify Etsy and Amazon and placing regular orders with my suppliers in China.

The user experience is good and simple to use while giving me all the functions I need for inventory management, Purchase order and looking at sales performance by line. I love the recent additions such as slider bar for showing % of stock received, the multiple price feature on the PO meaning I can adapt pricing to each repeat order if needed, the ease of creating bundles and the stock movement forms

Stock forecasting could be improved to a more sophisticated level but there is a low stock alert by line feature which helps a lot and for the price of the software and what you get this is quite a big ask. Also a link up to Amazon FBA stock would be great.

Great for inventory tracking across multiple locations.

Lack of wholesale features and orders creation.

We use Sumtracker to keep stock of our inventory, to monitor stock to decide when to place orders to our vendors, to keep track of manufacturing records, and to issue Purchase orders and sales orders. Every single person at every single level in the supply chain has benefitted from using Sumtracker. Thanks to Sumtracker, we know more about our business today, and we keep improving our processes and systems everyday.

Ours is a very complicated supply chain, with multiple levels of raw material procurement, work in progress and manufactured items. We also have multiple godowns, vendors and suppliers. The software by itself is comprehensive enough to handle most of our needs. The development team customises the software to cater to the rest of our needs.

Some of the reports do not contain as much information as I would like. So you end up combining a couple of different reports in Excel to view all the information together. However, this is true for most software. If it bothers us too much, the development team is gracious and responsive enough to add a few more fields into the report for us.

We have an overall positive experience with Sumtracker. Their support is very good and they try to respond as soon as possible, almost immediately many times. I would recommend this product and their teams for businesses like ours.

What I like best about them is that I am using the software both for my warehouse and retail store. Inventory management is very important for us as we are selling a large variety of shoes with many different sizes. We have to know the exact location of each shoe at the time of doing the sales. Sumtracker has solved this problem well for us.

The software is online so we have to be connected with internet for it to operate. Other than that, I think we are pretty sorted with the product.