RapidResponse vs TrackVia

RATING:

4.5

(26)

RapidResponse has 26 reviews and a rating of 4.54 / 5 stars vs TrackVia which has 33 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (26)
4.5 (33)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 11, 2022
December 8, 2022
Pros/Cons
  • Pros

  • Better user interface, easy to use and self explanatory.
  • Easy to use as its look and feel is similar to MS Excel. Provides Constraint based planning effectively.
  • Cons

  • Integration with other interfaces and data load error handling. Less features in user administration.
  • Training and knowledge is costly comparatively.
Read all user reviews
  • Pros

  • This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
  • The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
  • Cons

  • Some of the reporting is limited and I know they are working on it.
  • I was looking for something lite. I wasn't ready to purchase or need to purchase a plan.
Read all user reviews
Pricing Range
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$
$
$
$
$
Product Demo
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Product Screenshot
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9 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos