--- title: "Magaya Supply Chain Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Magaya Supply Chain. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Magaya Supply Chain is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/magaya-cargo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Freight Software](https://www.softwareadvice.com/scm/freight-broker-software-comparison/) / [Magaya Supply Chain](https://www.softwareadvice.com/scm/magaya-cargo-profile/) / Magaya Supply Chain Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/magaya-cargo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/magaya-cargo-profile/alternatives/) # Magaya Supply Chain User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 51 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 33 reviews (65%) - 4 stars: 10 reviews (20%) - 3 stars: 5 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (6%) ### Most mentioned pros - For smaller companies with minimal operational complexity, it may provide a starting point for organizing freight operations. - To manage all supply chain operations, Magaya is a unique and easy-to-use application that provides many specialized services, so you can keep track of all shipments from the time they leave the source to the time they arrive, and you can store all that information in an organized manner, which helps with financial reporting. - All of the information regarding a cargo may be quickly and efficiently accessed and used by Magaya in order to swiftly and efficiently prepare documentation connected to a shipment. ### Most mentioned cons - Communication regarding database exports, archival access, and migration procedures was frustrating and unclear. - From an IT and systems management perspective, the offboarding process was extremely concerning. - The automatic real time updates does not work for all carriers. ## Magaya Supply Chain customer reviews Showing reviews 1-25 of 51 (page 1). ### Easy to use - Overall rating: 5/5 - Reviewer: Christian T. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros My freight forwarder uses this software to communicate with its customers as to exactly where their packages are. Magaya is so easy to use, there is absolutely no learning curve. The user interface is straight forward with everything at your fingertips. The software also allows for online payment. #### Cons I like everything, this is truly a well thought out software. --- ### magaya - Overall rating: 4/5 - Reviewer: John H. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use once you learn it. It helps to keep our customers happy. #### Cons It is difficult to learn on your own. Using the cloud is challenging because the scanning issues. Once resolved it was easier. #### Vendor response Thanks for taking the time to leave an honest review, John! We really appreciate you sharing your experience with Magaya software and are glad to hear that it's helping you keep your customers happy. Constructive feedback is always appreciated as well, so I'll be sure to take yours back to the team to help us improve our onboarding processes. Replied September 2022 --- ### Customer Service ZERO!!! No accountability or customer support. - Overall rating: 1/5 - Reviewer: George G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The software is fairly easy to be used but it is impossible to be expanded, linked or diversified. #### Cons Customer service is non-existence! The monthly bill is always on time, but implementation is a very leghty process with multiple charges and fees. If you try to find someone to answer your phone call after 3:00 PM on Friday, you are truly a lucky man! Support and customer service is not on their vocabulary yet. #### Vendor response Hello Mr. Georgakopoulus. You have been our customer for about 10 years. We thank you and appreciate your business. I reached out to you by phone and email, but unfortunately, we have not been able to connect. Providing high-quality support is a key part of our service and we welcome your feedback. The customer support department is available by phone Monday Friday from 7 AM to 8 PM and Saturday from 8 AM to 12 PM (eastern time) with an average hold time under 3 minutes. Please contact me at your earliest convenience to discuss your concerns. - Nomar Ramis, Chief Customer Officer Replied August 2019 --- ### Good product, - Overall rating: 4/5 - Reviewer: Lorena U. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. good tracking #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros easy to use, good tracking and good for warehouse #### Cons My account department prefer QuickBooks, I would like integrate this product #### Reasons for choosing Magaya Supply Chain good product #### Vendor response Thanks for leaving us a review, Lorena! It's great to hear that you find Magaya Supply Chain easy to use. We do have an integration with QuickBooks Online that might just fit your needs... please reach out to your Customer Success Manager who will be happy to answer all your questions about it! Replied September 2022 --- ### Reliable and Fast - Overall rating: 4/5 - Reviewer: Ahmed A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Fast, Reliable and accurate Customer Service are responding fast and Flexibility of the system, Training video's mask the user in control #### Cons I can't use the Vendor/Carrier/Forwarder as a customer when i have Export and Import Shipments from the same Vendor/Carrier/Forwarder #### Vendor response Thanks so much for your review, Ahmed! Glad to hear you're enjoying the system and have had positive experiences with our customer service. With that in mind, don't hesitate to reach out to your Customer Success Manager to explore possible solutions for the challenge you mentioned. Replied September 2022 --- ### Good product if it is well implemented - Overall rating: 4/5 - Reviewer: Martin F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros You can centralize a lot of processes of your company in just one place (warehouse, quotes, invoices, operations). #### Cons You can not add several warehouse receipts to a quote. #### Vendor response Thank you for taking the time to share your experience! Glad to hear that you're seeing the benefits of centralizing your processes in Magaya Supply Chain. Replied December 2022 --- ### Software Experience - Overall rating: 3/5 - Reviewer: Jane J. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Average in all but was fustrated with the support Not considerate with their customer by disabling users if you havent made payment for just a day very expensive #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I can make other documents like HWB from it and I can design my template #### Cons Users are also having issues with the software when trying to startup could not integrate with my accounting software #### Vendor response I'm sorry to hear that you've been having some issues with your software and support. Your experience certainly does not reflect the high value we place on customer service and quality, and we would like to speak with you directly to make it right. It is also not our policy to disable users after a one-day late payment. I have escalated your concerns to our Chief Customer Officer, and in the meantime, please contact your Account Executive to discuss further. Replied February 2021 --- ### Magaya Supply Chain review - Overall rating: 5/5 - Reviewer: Cesar O. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to nagivate, multiple bussines solutions in one place #### Cons Sometimes a little difficulty to customize without customer support. #### Vendor response Thank you so much for this wonderful five-star review, Cesar! Thrilled to hear that you're enjoying your experience with the system. Thank you for sharing your review. Replied October 2022 --- ### Software is very friendly and at the same time wrap all the elements need to procdess a shipment, - Overall rating: 5/5 - Reviewer: Elizabeth H. - Verified reviewer: Yes - Industry: Import and Export - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros integration with our previous program and accounting #### Cons permission to users should be more specific #### Vendor response Thank you for your review and feedback! Don't hesitate to reach out to your CSM for assistance with permissions and security: we're here to help. Replied December 2022 --- ### Supply Chain Review - Overall rating: 5/5 - Reviewer: Denis S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using this program for some time and i like the easy way to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was working for some time with this service and i was impacted by the speed of the program. #### Cons It is the option to increase the size of the pictures, sometimes the pictures are so small that i can read the # on it. #### Vendor response Your five-star review is music to our ears, Denis! Thanks so much. Please don't hesitate to discuss your question about picture size with your Customer Success Manager: they're always happy to find workable solutions for you or to pass your feedback along to our product management and development teams. Replied September 2022 --- ### Calificando Magaya - Overall rating: 5/5 - Reviewer: Weder N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. De manera general confirmo que es un sistema muy bien estructorada que te permite realizar diversas tareas de trabajo en un mismo lugar, en mi experiencia tengo algunos años utilizandolo y resultada de manera muy efectiva. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Los datos y la informacion de la manera que estan incoporados ya que te facilitan la manera de trabajar. #### Cons Hata ahora no tengo quejas ya que me ayuda a manejarme de manera adecuada con relacion a mi trabajo. #### Vendor response Thank you for taking the time to leave a review! We are so happy to hear that Magaya Supply Chain is making it easier for you to get your valuable work completed. Replied August 2024 --- ### Magaya Liderizando el mercado global - Overall rating: 5/5 - Reviewer: Kathyuska Kay T. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. es excelente #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros El proceso, practico, cómodo, ágil, dinámico para el servicio de nuestro clientes #### Cons El software es completo en todo solo que la parte contable debería ser mas amplia #### Vendor response Sincere thanks for your five-star review! It means the world to us to know you appreciate our solutions and service. Replied September 2022 --- ### All in one System - Overall rating: 4/5 - Reviewer: Hosffman M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You will find a great software that will run better your Supply Chain, integrating all aspect of the Chain #### Cons I think some fills are repetitive and could be narrow, to not introduce double information --- ### excellent software - Overall rating: 5/5 - Reviewer: orlando a v. - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. easy record keeping software, easy of use, inventory solutions, great support, fast and secured cloud access #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros friendly interface. easy of use. great communication with clients. great communication and use with USCustoms #### Cons email interface. Does not work with Outlook. Need upgrade and allow users to choose their mial software. --- ### It's very easy to manage - Overall rating: 5/5 - Reviewer: JOSE H. - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Significantly reduces tracking time per shipment #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Its connectivity with INTTRA and the support with other colleagues inside the network. It's sections are very organized (Consolidation, impo, acounting, etc) #### Cons Templates are not so easy to create as they said. The cost for building a template is very expensive because of its programming (javascript) --- ### Still learning! - Overall rating: 5/5 - Reviewer: Justin D. - Industry: Industrial Automation - Product usage: Used unspecified for less than 6 months - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very adaptable to many different circumstances. Looks like it will be a good fit as we continue to grow. #### Cons Some areas are tough to navigate. Getting into the form designer was difficult to set up for our label printer but the technical support was able to jump onto my computer and get it done. --- ### Serious Long-Term Data Access and Scalability Concerns - Overall rating: 1/5 - Reviewer: Jakub L. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Our company used Magaya for more than 10 years as part of our freight forwarding operations. While the platform may work for very small logistics companies, we experienced serious scalability, accounting integration, and operational reliability issues as the business grew. The most disappointing part was the difficulty involved in leaving the platform and accessing our own historical records and database. From a data governance and IT management perspective, this raised major concerns regarding long-term data ownership, portability, and vendor dependency. Companies evaluating Magaya should carefully consider not only daily operations, but also long-term scalability, accounting integration reliability, database accessibility, and exit strategy planning before committing to the platform. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros In the early years, when our company was very small, the platform was relatively manageable and helped centralize freight forwarding operations into one system. The software has a broad feature set covering logistics workflows, shipment tracking, and warehouse activities. For smaller companies with minimal operational complexity, it may provide a starting point for organizing freight operations. #### Cons As our company scaled, we experienced increasing operational and technical issues. The biggest problem was the lack of a true built-in accounting system and the unreliable synchronization with QuickBooks. Over the years we encountered constant sync failures, missing transactions, duplicate records, accounting discrepancies, and repeated system glitches that created major operational problems and required extensive manual corrections. From an IT and systems management perspective, the offboarding process was extremely concerning. After deciding to leave the platform, gaining access to our own historical operational database and records became unnecessarily difficult and time-consuming. We were informed that continued paid licensing was required even for limited read-only access to archived data accumulated over more than 10 years of operations. Communication regarding database exports, archival access, and migration procedures was frustrating and unclear. The entire transition process felt unnecessarily restrictive for a long-term customer. --- ### Cadena de Suministro de Magaya - Overall rating: 5/5 - Reviewer: Lissa Miosoty P. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Magaya ha sido una herramienta indispensable en nuestra operación diaria, facilitando una gestión más eficiente y efectiva de nuestra cadena de suministro. Recomiendo Magaya a todos nuestros asociados de negocios que busquen mejorar sus procesos logísticos y llevar su gestión de la cadena de suministro al siguiente nivel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros es un sistema integrado que permite realizar todos los procesos logísticos con herramientas avanzadas para seguimiento en tiempo real, la automatización de procesos, y la gestión eficiente de inventarios y transporte. #### Cons Actualmente Magaya es muy eficiente para el uso que doy a la aplicación, aunque sería un plus si pudiera manejarla desde mi móvil. #### Reasons for switching to Magaya Supply Chain La funcionalidad de magaya es mas amplia y efectiva, ofrece mas herramientas poderosas para la automatización de procesos, la visibilidad en tiempo real y la optimización de inventarios y transporte. #### Vendor response Thank you for your review! We could not be more delighted that you trust Magaya as an indispensable tool in your daily operations. We appreciate your loyalty and support. Replied August 2024 --- ### Manage all processes in the supply chain with high accuracy - Overall rating: 5/5 - Reviewer: Obada A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Magaya has contributed to simplifying our work, as it has worked to integrate many of the software that we used previously, which helped us to achieve integration between all the operations carried out by the team members, where we can now track the required materials from the preparation of the quotation until the completion of shipping procedures and preparation Invoicing quickly and easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros To manage all supply chain operations, Magaya is a unique and easy-to-use application that provides many specialized services, so you can keep track of all shipments from the time they leave the source to the time they arrive, and you can store all that information in an organized manner, which helps with financial reporting. All of the information regarding a cargo may be quickly and efficiently accessed and used by Magaya in order to swiftly and efficiently prepare documentation connected to a shipment. There is no need to carry around a lot of paperwork or look through multiple tables in order to get information on your shipment, because everything about it will be available straight from the start of the process. With Magaya, creating files, uploading documents and modifying information is a simple process. #### Cons Nothing worth mentioning, but mastering the work on Magaya requires training, as after the team members complete the required training, the process of supply chain management becomes very easy and fully documented. --- ### Enables organizations to achieve accurate tracking of all stages of supply chains - Overall rating: 5/5 - Reviewer: Leizl M. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Magaya has enabled us to achieve comprehensive management along the supply chain, we have been able to build confidence in the dates that materials are expected to be delivered to site, so updates made to all of our software and work reports are more realistic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Magaya is very important for companies who want to make all their supply baskets, including bills of quantities, quotations and orders, clear to all members of the work team. Magaya enables you to prepare everything related to customs documents, especially the master bill of lading and all other necessary documents. With Magaya, updates and alerts will reach all members of the staff in a timely manner, so all requests will be up-to-date and under follow-up by everyone. Magaya will also contribute to enhancing communication between suppliers and the work team, which reduces the possibility of any sudden interruption in supply chains. I like the way the information is organized on our part. I like that orders and schedules are clearly communicated to suppliers. I love the way we can keep each other up today with notes and alerts, and the reports are comprehensive and express all the details we need. #### Cons Everything is good, Magaya is easy to use, you need some simple exercises, team members cooperate by entering information in a timely manner. --- ### An innovative planning and management tool for all aspects of supply chains, suitable for all needs - Overall rating: 5/5 - Reviewer: Hedaia J. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. To manage our supply chain, Magaya provides us with an all-in-one solution that eliminates the need for several applications. We were able to save time by automating the billing process and preparing and tracking shipments. I recommend using it to streamline and automate all supply chain processes and documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Magaya allows you to keep track of shipments from the point of origin all the way to the point of arrival and the completion of customs procedures, and to store this data in an easily searchable format. Magaya makes it possible to write documentation regarding a shipment fast, efficiently, and without repeating information. You won't have to lug around files and papers or comb tables for information since you'll be able to handle every step of the process right away, from acquiring bids to negotiating with suppliers to receiving the cargo. Businesses are reshaped as a result of Magaya's easy-to-use file management system. We'll save a lot of time on the logistics side of things because of this. Magaya helps businesses become more digital. In addition, all of our bills and invoices are kept in one place. Whenever we needed assistance, Magaya was fast to reply. #### Cons Once you've gone through the tutorials and learned how to use all of the tools and features, Magaya is a breeze to operate. --- ### trc - Overall rating: 4/5 - Reviewer: Arcenio T. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to train, Fast and friendly #### Cons The way to handle inventory does not guide me #### Vendor response Thank you for leaving a review! Your CSM is there to help you make the best use of the software: perhaps they can assist you in finding a more optimal way of working with inventory. Don't hesitate to reach out to them! Replied December 2022 --- ### GOOD SOFTWARE - Overall rating: 5/5 - Reviewer: Lowesky o. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general, this system offers many products for each area of ​​logistics and supply chain, it also has good technical support worldwide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the ecosystem which is integrated for the world of logistics #### Cons I have no complaints using this system,is very good #### Vendor response Thank you so much for taking the time to share your positive experience with Magaya! Replied August 2024 --- ### Everything in one place ! - Overall rating: 5/5 - Reviewer: Camilo F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered I love how easy you can find things and how fast you can filter data. The interface is very visually friendly so your mind reminds what each icon does. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It’s so easy to use that you can see icons and you know what they do. System gives you the option to export data in excel and even in pdf! It’s really helpful when you need something fast and you don’t have too much time. Also, you can set how much access you want someone to have to the info you are saving on the system. You can have multiple magayas open at the same time :) #### Cons Some fields has a limit on the number of characters you can put on it and sometimes everything it’s really important to be on it. The integration with the CBP website to declare goods is not that good, it’s not really easy to get into it and to download the data from magaya into the ace portal. #### Vendor response Camilo - thank you for the amazing review. We hope you continue to enjoy our software and all it has to offer! You can also submit feature suggestions to your sales advisor or support representative so that we can continue to work on improving your experience. - The Magaya Team. Replied May 2019 --- ### uso de sistema magaya para gestion de almacenes - Overall rating: 5/5 - Reviewer: Pedro M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. el sistema es super sencillo, muy manejable, adaptable y de accesos logicos, esto hace que la experiencia de uso sea facil. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros que el sistema tiene tantas opciones de funcionalidad y el poder seleccionar solo lo que utilizamos es super para su manejo #### Cons lo caro que es para una pequeña o mediana empresa #### Reasons for choosing Magaya Supply Chain ya estaba en la empresa cuando llegue. #### Vendor response Thank you for taking the time to leave an honest review. Glad to hear that you're enjoying the user experience! Don't hesitate to reach out to your CSM for any concerns you may have: they're there to help you make the most of your investment. Replied December 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/scm/magaya-cargo-profile/reviews/?page=2) --- Magaya Supply Chain Reviews, Pros and Cons - 2026 Software Advice