My overall experience was amazing! In my first meeting we quickly established everything we needed to get in place & within only a few days I received a version of the graphic design for the system & for the interface along with the initial Auction List layout. The catalogue design was also absolutely second to none! I made a number of changes to lots & prices but nothing was ever too much trouble & all of these changes were made promptly! I felt that Market DOJO has really listened to what I needed & as a result there were very few design or layout amendments which made for a smooth run. The way that [SENSITIVE CONTENT HIDDEN] managed the project really was outstanding - always keeping me updated with progress & sending me To Do lists of what was left. It was a total breath of fresh air to work with a company who cares so much about its clients & ensures that the maximum quality project was delivered. The result of the auction was £6300 raised which was totally amazing & we thank Market DOJO again. Thanks, Lucy Chatting

The software was really easy to use for the auction in terms of managing the auction lots, editing the lots & setting reserve pricing. It was also very easy to contact the bidders either one by one or as a group throughout the auction. Messages also came back easily. Any IT issues we had were also logged via the software & amended really quickly. It was also great for reviewing the latest & highest bids & placing new bids. The design, layout & look & feel were second to none & I received many comments about this.

It is hard for us to say as we were lucky enough to be able to use this software free of charge for the charity. I personally think it would be good to show images of the lots on the auction & also to show current highest bids for all lots even if you havent bid on it. Finally it would be good to notify bidders when they get outbid.

At Emaar, with tens of sourcing events every week, we are very grateful how Market Dojo helps us in being more effective. With such an easy to use system, our procurement team creates quickly and easily RFQs, RFIs and various Reverse Auctions events. Additionally, the Supplier Onboarding portal saved us hours and hours of work by automating the pre-qualification process for any new vendor. Over the years, the platform has helped us to build a constructive and transparent relationship with our vendors and generate substantial savings on our procurement costs. One more thing we appreciated, every time we had a request for a new feature, the team at Market Dojo engaged in a constructive conversation and for most of our requests, they built the required improvement in no time. Last but not least, the support team is absolutely fabulous. Anytime we or any of our vendors had a question, the team responded and resolved any issues promptly. It’s such a pleasure working with the team at Market Dojo.

Great tool to track interaction with suppliers, only suggestion would be to integrate more advanced features to manage the Contracts with the suppliers, but I heard they are already working on it.

Easy to use. It’s not take long time to create a tender on the system.

It is not flexible to adjust information. For example, if the bidders type wrong name of company, they cannot change after signing in.

Great experience in using Market Dojo with brilliant and quick support. This is a smart tool which simplifies a lot the process for complex projects! I am sure the tool will grow even more in the future, assuring it a great future and success.

The team and support is really great, always trying to find the solution which is the best for your business. The simplicity, it is not overcomplicated, do the job well and you do not need to spend ages to build your events The improvements which are released regularly and take customer remarks into consideration The "Sandpit" tool which allows you to test your event as if you were a bidder and adjust accordingly, in live. Project stakeholders can access event you want to share with them, and you can also include access restrictions The different ways to access the content (Documents repository, into the event question directly, via Excel download, etc... )

The scoring for an event with a lot of questions and bidders since so far I believe scoring is only possible per bidder rather than per question across all the bidders, to keep the same scoring logic.

Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit bids. I love the fact that I could copy and paste the structure of a previous tenders to avoid having to construct new tenders. It saves so much time and enabled my organisation to continually improve the tenders it puts out to market without having to start from scratch. Lastly, Market Dojo's customer support is excellent. They offer a website chat function and email support during office hours and regularly follow up on queries I make out of hours. I always receive personalised, solutions orientated feedback. Market Dojo's owners and employees are clearly very proud of their product and took a keen interest in ensuring I got the best out of its features.

It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.

Customer Service is awesome. [SENSITIVE CONTENT HIDDEN] is always very helpful.

For our suppliers to go in and register, they have a hard time navigating and tell me often that it's not very clear or user-friendly. I don't like when I am updating the COI by Proxy for the supplier, that it goes back into the whole approval process again even though they are already approved.

From the support team, through to our personal Market dojo manager, the experience of using this platform was always a positive experience. It was a pleasure to work with Market dojo to achieve our online Auctioning targets, which was a success. The platform was easy for our many suppliers to access and use, with straight forward functions. The reporting tools and summaries created afterwards were quick and easy to download allowing for strong analysis of any Auction we ran.

A very easy and straight forward online Auctioning platform allowing our company to manage our many items to be Auctioned successfully.

None to comment on as we did not have a negative experience using this platform

Fantastic company to work with, great software and an extremely knowledgeable and friendly team in support.

Easy to build RFQ's / RFP's. Most important of all is the ability to evaluate multiple supplier pricing responses without having to spend weeks re-formatting the excel spreadsheets they have sent back - huge time saver. Also using the MarketDojo esourcing tool drives far more competition (and therefore better pricing and savings from competing suppliers) - the psychological element of competition this plays on with suppliers should not be underestimated as it's extremely powerful.

It would be great if there could be an integration with public sector tender portals such as Find a Tender, Tenders Direct, Due North etc as not having this integration can prevent certain clients taking the product forward.

We have been using MarketDojo for several e-sourcing events, from simple to complex ones. The client / customer support team is very effective, and the tool is basic, but gets the job done without needing to invest significant amounts of money for larger suites. It is worth to invest some time in thinking through the event structure, to avoid extra workload in the analysis/awarding phases.

Customer Support: very responsive, always going the extra mile to help setting up and managing any e-sourcing event.

Some steps required to set up an e-sourcing event are not so straightforward. Awarding: rather basic.

Dojo have helped us greatly in rolling out our Procurement systems strategy. They have offered us agile, easy to acquire, value for money solutions for tasks like Category planning and eRFx. Their tools are also easily shared with our operations around the world, assisting us in globalising our Procurement service.

- Extremely agile - very easy to acquire and use - Excellent value for money - low investment required - Top class customer support - 2nd to none

No negative comments to make. The effort and investment required to get started with Dojo solutions is so small relative to other solutions that any "downside" would be quickly forgiven. Yet, we haven't seen any to-date.

We worked with Market Dojo for many years and Market Dojo have always given support and were quick to respond when requested.

The Market Dojo platform offers an easy to use space for suppliers to register, participate and communicate directly through the platform. We have successfully used this platform to manage our tenders and eAuctions to deliver value and savings for our clients.

The post event analysis functionality is limited, particularly where there are multiple lots and scenario requirements.

Simple .

Easy to use. Users see the benefits as soon as they start using the system. Easy to on board suppliers , we have on-boarded people in a few minutes. Traceable, all our data about the quote in one place that is audit-able.

Supplier side needs a little work, but nothing major. I would like the ability to make the attributes in the lots system filterable.

The Market Dojo suit of products are really top class. From being super simplistic to implement and use, to the wide range of really focused uses, this is truly a remarkable product. I have truly enjoyed having my teams use the product and have seen fantastic results driven through the use of it.

Simple to use interface, ability to manage simple to highly complex projects and clear and concise reporting.

Having to move away from it..., would use it again any day.

Is really great since is so simple to use yet powerfull tool

It is easy to implement and easy to use with great results off the bat

It does not integrate with another ERP software

Tenders, and our supplier performance measurement survey, in the nearby future there will be an RFQ.

The weighted survey posibility, to tender with a RFQ that I could change into a dynamic E-auction with advanced Lots.

The invitation of event's always require a login for the end-user, and that's sometimes difficult to get them attending the event. I'll hope to see some changes in this in the future, so participants can attned an event without having to login.

Really good customer service and a great system.

Easy to use Great tech support and customer service Functions are perfect for what we need

The email that goes to customers doesn't seem to give great guidance. A lot of suppliers have had to email me for help

I lead a procurement team covering the Middle East and Africa. We used Market Dojo to qualify vendors and negotiate prices, using the online reverse auction function. The tools are incredibly easy to use and the reverse auction events drove considerable savings in our business.

Ease of use for procurement teams and bidders. Enforces a structured process.

Further integration into the procurement process would be useful.

Very favorable. Easy to download the results.

Very intuitive flow and set-up for creating sourcing events. Easy to add users and liked the ability to label document versions. We had 18 Suppliers participate in the sourcing event, submitting for two rounds, and I did not get a single call for technical support on the platform - they found the submission process very straightforward & intuitive.

No real issues; sort of wished we could create an RFI without the questionnaire portion, but not a big deal.

Price savings, time savings, process efficiencies

I like that the software can be adapted to create a bespoke auction which can be as simple or complex as is required; I like the reporting/data available; I like the support available from Market Dojo. And it's very cost effective.

The software is highly intuitive and easy to use and delivered savings of c.8% as part of a tender process.

Ease of use Live auction visibility and features The download and upload function simplifying the build of the auction

The difficulty deleting erroneous bids during the live auction

A great experience, on good speed. There is nothing more relieving than having to do a lot of work and being able to finish it in a good space of time.

It provided the correct tender/contract processing aid and it gave me the opportunity to generate profit.

I honestly can't say... I have not had a bad experience thus far.

We use this reverse auction software since nearly 3 years at BOSCH to benchmark products & achieve a maximum in savings. The tool is easy to learn & easy and fast to use once you have the routine. You can save a lot of time and bundle projects as well.

Easy to use & efficient

none

This Tool cuts down on time, and paperwork. When handling multiple projects, it is easy to go to the dashboard and find out the status of Events in an instant. The ability to monitor cost savings is valuable when reporting to Managers etc... There is far more to the Tool that I have not explored yet. I would welcome some sort of real-time user community, where experiences and knowledge could be shared.

Significant savings against procurement budgets.

Very easy to use, auctions can be as simple or as complex as you require. This in turn means your supply chain interact with the platform more completely - generating greater results. Auctions can be set up in a matter of minutes.

Having only used the Auction function thus far, I have yet to encounter any negative aspects related to this specific feature alone.

Pros: - Full SaaS - A lot of options to customize each event - Very good questionnaires and scoring system - Weighted auctions reverse, forward - Easy to register and bid for participants - Multilanguage, multicurency Cons: - You may create your own vendors database, we miss global vendor database