At Emaar, with tens of sourcing events every week, we are very grateful how Market Dojo helps us in being more effective. With such an easy to use system, our procurement team creates quickly and easily RFQs, RFIs and various Reverse Auctions events. Additionally, the Supplier Onboarding portal saved us hours and hours of work by automating the pre-qualification process for any new vendor. Over the years, the platform has helped us to build a constructive and transparent relationship with our vendors and generate substantial savings on our procurement costs. One more thing we appreciated, every time we had a request for a new feature, the team at Market Dojo engaged in a constructive conversation and for most of our requests, they built the required improvement in no time. Last but not least, the support team is absolutely fabulous. Anytime we or any of our vendors had a question, the team responded and resolved any issues promptly. It’s such a pleasure working with the team at Market Dojo.

Great tool to track interaction with suppliers, only suggestion would be to integrate more advanced features to manage the Contracts with the suppliers, but I heard they are already working on it.

Great experience in using Market Dojo with brilliant and quick support. This is a smart tool which simplifies a lot the process for complex projects! I am sure the tool will grow even more in the future, assuring it a great future and success.

The team and support is really great, always trying to find the solution which is the best for your business. The simplicity, it is not overcomplicated, do the job well and you do not need to spend ages to build your events The improvements which are released regularly and take customer remarks into consideration The "Sandpit" tool which allows you to test your event as if you were a bidder and adjust accordingly, in live. Project stakeholders can access event you want to share with them, and you can also include access restrictions The different ways to access the content (Documents repository, into the event question directly, via Excel download, etc... )

The scoring for an event with a lot of questions and bidders since so far I believe scoring is only possible per bidder rather than per question across all the bidders, to keep the same scoring logic.

Easy to use. It’s not take long time to create a tender on the system.

It is not flexible to adjust information. For example, if the bidders type wrong name of company, they cannot change after signing in.

Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit bids. I love the fact that I could copy and paste the structure of a previous tenders to avoid having to construct new tenders. It saves so much time and enabled my organisation to continually improve the tenders it puts out to market without having to start from scratch. Lastly, Market Dojo's customer support is excellent. They offer a website chat function and email support during office hours and regularly follow up on queries I make out of hours. I always receive personalised, solutions orientated feedback. Market Dojo's owners and employees are clearly very proud of their product and took a keen interest in ensuring I got the best out of its features.

It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.

Customer Service is awesome. [SENSITIVE CONTENT HIDDEN] is always very helpful.

For our suppliers to go in and register, they have a hard time navigating and tell me often that it's not very clear or user-friendly. I don't like when I am updating the COI by Proxy for the supplier, that it goes back into the whole approval process again even though they are already approved.

From the support team, through to our personal Market dojo manager, the experience of using this platform was always a positive experience. It was a pleasure to work with Market dojo to achieve our online Auctioning targets, which was a success. The platform was easy for our many suppliers to access and use, with straight forward functions. The reporting tools and summaries created afterwards were quick and easy to download allowing for strong analysis of any Auction we ran.

A very easy and straight forward online Auctioning platform allowing our company to manage our many items to be Auctioned successfully.

None to comment on as we did not have a negative experience using this platform

Fantastic company to work with, great software and an extremely knowledgeable and friendly team in support.

Easy to build RFQ's / RFP's. Most important of all is the ability to evaluate multiple supplier pricing responses without having to spend weeks re-formatting the excel spreadsheets they have sent back - huge time saver. Also using the MarketDojo esourcing tool drives far more competition (and therefore better pricing and savings from competing suppliers) - the psychological element of competition this plays on with suppliers should not be underestimated as it's extremely powerful.

It would be great if there could be an integration with public sector tender portals such as Find a Tender, Tenders Direct, Due North etc as not having this integration can prevent certain clients taking the product forward.

We have been using MarketDojo for several e-sourcing events, from simple to complex ones. The client / customer support team is very effective, and the tool is basic, but gets the job done without needing to invest significant amounts of money for larger suites. It is worth to invest some time in thinking through the event structure, to avoid extra workload in the analysis/awarding phases.

Customer Support: very responsive, always going the extra mile to help setting up and managing any e-sourcing event.

Some steps required to set up an e-sourcing event are not so straightforward. Awarding: rather basic.

As a newcomer to e-Sourcing, I was totally oblivious to how these systems work. Within a very short time and some excellent telephone support I was up and running. The support is EXCELLENT. Even when I was playing one Sunday, help was available. These people know what excellent Service around an excellent System means to busy buyers. Thank you to all at Marketdojo, you helped me save $1m in 35 minutes, something I could never have done without your system and your support.

Easy to learn and use

None found, it just what you need without fuss.

Dojo have helped us greatly in rolling out our Procurement systems strategy. They have offered us agile, easy to acquire, value for money solutions for tasks like Category planning and eRFx. Their tools are also easily shared with our operations around the world, assisting us in globalising our Procurement service.

- Extremely agile - very easy to acquire and use - Excellent value for money - low investment required - Top class customer support - 2nd to none

No negative comments to make. The effort and investment required to get started with Dojo solutions is so small relative to other solutions that any "downside" would be quickly forgiven. Yet, we haven't seen any to-date.

Saves massive amount of time in comparing quotes, offers and contracts; Very good source for documentation of tendering process; Helps ensure compliance; very good technical support & great support through customer success manager; re-use of previous tenders and templates

Not always intuitive and requires help and support when initially used; Scoring functionality

We are simply seeking unique ways to bid out business and ultimately get the most competitive prices.

There is opportunities for great results/savings when using this tool. The customer service is also excellent.

I found the testing environment a bit tedious to use. The bid that we did had many changes so creating a new test event every time and inviting test participants (which were just me) was a bit of a hassle. When a lot was not working as planned the event would have to be stopped, revised, and rescheduled (for really just a few minutes later). Having the test events always live would be a great help.

Overall a great tool driving good outcomes with minimal effort, fantastic support from the team despite the activity being in Australia

It drives a good outcome from the market facing activity with lower effort from the procurement team than a traditional tender process. In particular, less rounds required to get to the final outcome

It does not offer enough features to efficiently deal with high volume of items and flexible needs (e.g. alternative brands for some lots, specific brand for others)

Overall a good experience and a great company to work with.

Market Dojo will listen to the improvements that we have suggested and these have been implemented, not afraid to tweak/amend system. Excellent customer support to use the system.

Once the company registers/onboards the notifications then keep issuing out and you can't turn off so they issue indefinitely. System to be more user friendly - takes a while to get used to.

We had a challenge that was to put our supplier to compete in a fair and comparable way. Then we discover the reverse auctions and we look for a good platform that can be used and that have a fair price. Market dojo give us a very good price with a very good and profesional platform that worked great the day of the auction. Also we just need to make big purchases in which we can use this type of process some times per year but almost all the other platforms only offered year round contracts, Market dojo charges per month or per use so it works great for us.

The platform was very easy to use, the idea of running as a trail your own auction to verify that everything is correct is very good. Also it looks very professional to our suppliers because the platform send the emails to them and also beacuse you can put you logo on the platform.

I think the graphs and the way you can compare the unit price because in our case the most important thing we wanted to compare is the unit price and not the total amount of the bid.

How easy it was to navigate and how straightforward responding to the RFQ process was with this tool.

Not being able to enter more than 1 price.

This tool has been very good, because we have obtained a good percentage of savings in the purchase of the products; We have also obtained new suppliers. Achieving a healthy competition

It´s friendly, so that make it easy to use (both operator and the supplier.) I can developer a lot of test in the sandbox.

You can not use decimals, and it causes an impact with certain products at the time of the auction.

The cascade setups that comes with the RFP questionnaire down to documents upload is just what we need to ensure compliance and agreement with own terms and conditions from the very beginning.

Auction downloads should have some complimentary graphs for a better management reporting.

Overall it has been fun, I have enjoyed checking in and seeing what has changed, it is easy to navigate round and find what you want.

It was relatively easy to set up a tender, and then to modify or change it was again, simple and easy. The best bit is that it updates instantly, you don't have to wait. I like the message function, when you can send to one participant or all of them or just choose who it goes to. In regards pricing, you can put your target price in and the system automatically works out who is closet, who is furthest away, what percentage is amounts to etc.

The messaging page is a bit complicated to get your head round, messages are not really separated, they appear as one long trail.

Great overall experience with a great deal of support delivered from the account manager.

Market Dojo's benefit over that of other systems is its ease of use with a high level of customization. As such, MD is a tool which can be made as complicated or as basic as the project requires. This is a real benefit to users initially getting up to speed on its functionality.

More could be done on the reporting that is developed as an output of an auction exercise - something more visual and that allows for a greater amount of manipulation.

We utilized the tool to help source materials critical to our operation. We got a better price from our current vendor, and brought on a new vendor with a 40% price improvement and 90% lead time reduction! My customer rep from MarketDojo ([sensitive content hidden]) was fantastic throughout the whole process and really helped make it a success.

The RFP was a valuable tool that not only got us better rates from our current vendor, it opened the door to bring more vendors online to help support our operation. Looking as the possibility of a 90% lead time reduction for the items we did an RFP on.

The dashboard was a little too busy. Needs some more ease of use there.

I am very happy to work in the tool and look forward to learn even more. The tool has saved a lot of time for me and also made the final conclusions more easy to do.

The speed and simplicity to evaluate the replies in the tenders. Also the tool make the offers from the participants more equal and comparable.

For me, it has been a bit steep learing curve to use the tool but on the other hand, the support from the Market Dojo team is exceptionally good so it is nothing to worry about.

Market Dojo is an easy to use, straight forward, well structured E-Tendering tool. Good features such as multi-scoring, multi document downloads, easy to use scoring criteria that make the application intuitive to use. Makes the whole tendering process easier to control and manage.

Well thought out and intuitive to use

Some of the screen views not easy to navigate

This tool is so easy to use and navigate around, easy to download, multi scoring, templates function and great support when needed.

Easy to use and navigate

The ability to make a questionnaire available to participants that have responded rather than having to wait until all participants have responded.

Excellent support from the Market Dojo team who were always available to provide guidance and advice. The option to use various elements of the feature rich tools was helpful in garnering early adoption and use.