--- title: "Metrobi Software Reviews, Demo & Pricing - 2026" description: "Review of Metrobi Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/metrobi-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / Metrobi Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/metrobi-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/metrobi-profile/alternatives/) # Metrobi Review From $99/month Free version Free trial 3 plans Wondering if Metrobi is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Metrobi 4.9 [(95)](https://www.softwareadvice.com/scm/metrobi-profile/reviews/) Pricing Starting at $99.00 usage based per month ### About Metrobi Metrobi is a delivery management platform and local driver marketplace for businesses that deliver their own products. It combines route planning software with a network of independent drivers in 30+ US metro areas, serving bakeries, caterers, florists, and wholesalers. Businesses with in-house drivers use the software to optimize routes, dispatch, and track deliveries. Businesses without drivers post a delivery or a recurring route, set what they pay, and local drivers take the job. Shippers rate each driver, add favorites to a preferred list, and ban those who fall short. Over 700 businesses deliver with Metrobi. Drivers hold a 4.97/5 average rating, with a 93% on-time score and a 99.3% delivery completion rate. Features include route optimization, live tracking with ETAs, proof of delivery photos, and recipient notifications. Metrobi connects with Shopify and many more custom integrations. Getting started is free, with no contracts or minimums. Support is available 24/7. Do you work for Metrobi? [Manage this product listing](https://www.g2.com/products/metrobi-delivery-management-software/claim_requests/new?auto=true) Wondering if Metrobi is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. ## Metrobi User Interface ## Popular Metrobi Alternatives Main Product Metrobi 4.9 [(95)](https://www.softwareadvice.com/scm/metrobi-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.76Value for money - 4.89Customer support - 4.77Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.77Customer support - 4.55Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/) 4.7 [(140)](https://www.softwareadvice.com/retail/track-pod-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.47Customer support - 4.41Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) 4.6 [(268)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.48Value for money - 4.60Customer support - 4.49Functionality Pricing Starting at $35.10 per month Get Price Alternative Product [Spoke Dispatch](https://www.softwareadvice.com/product/112170-Spoke/) 4.8 [(105)](https://www.softwareadvice.com/product/112170-Spoke/reviews/) Ratings Breakdown - 4.75Ease of use - 4.54Value for money - 4.63Customer support - 4.59Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Driv.in](https://www.softwareadvice.com/scm/driv-in-profile/) 4.7 [(150)](https://www.softwareadvice.com/scm/driv-in-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.47Value for money - 4.67Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price ## Metrobi Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Software Only $0.00 per user, per month No plan information available On-Demand Drivers We give you a custom quote. No plan information available Support (Dedicated Operations Managers) $99.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Metrobi Features - Popular features found in Route Planning Delivery Tracking Fuel Tracking GPS Live Driver Tracking Mobile Access Performance Metrics Scheduling Status Tracking Territory Management - More features of Metrobi 3PL Management Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Automated Scheduling Billing & Invoicing CRM Customer Database Customer Portal Data Import/Export Digital Signature Dispatch Management Document Management Drag & Drop Driver ETA Driver Management Electronic Signature Employee Management Fleet Management Food Delivery Dispatching For Courier Services For Freight Operations For Restaurants Geographic Maps Live Tracking Location Tracking Mobile Alerts Mobile Signature Capture Multi-Location Online Ordering Order Entry Order Management Order Tracking Performance Progress Tracking Proof of Delivery Quotes/Estimates Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Recurring Tasks Reporting/Analytics Reporting & Statistics Route Management Route Optimization Routing Search/Filter Self Service Portal Shipping Management SMS Messaging Strategic Planning Supply Chain Management Surveys & Feedback Task Scheduling Third-Party Integrations Transportation Management ## Metrobi Integrations Wix Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Shopify Collabs Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review Shopify POS Integration rated undefined from -1 review Olo Integration rated undefined from -1 review ## Metrobi User Reviews ## Metrobi customer ratings - Overall rating: 4.9/5 - Total reviews: 95 ### Rating distribution - 5 stars: 88 reviews (93%) - 4 stars: 7 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.8/5 --- ### Best local delivery software - Overall rating: 5/5 - Reviewer: sanjyot s. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Mobile experience is errorfree for drives and helps me in staying updated on all deliveries in real time without much of an lag #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very helpful in improve our delivery workflow and reducing delays. It’s been reliable and easy to onboard it to our workflow #### Cons learning curve takes a day but once u get a hang of it, it works alright #### Vendor response Hi Sanjyot, Thank you so much for the kind words. We're glad to hear Metrobi has helped streamline your delivery workflow and keep things running smoothly. We’re always working to make the onboarding process even easier, and it’s great to know the mobile experience is working well for your drivers. We really appreciate you being with us! The Metrobi Team Replied July 2025 --- ### Smooth Flower Deliveries That Impress Every Time - Overall rating: 5/5 - Reviewer: Deepak Y. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Our flower shop uses Metrobi Charlotte courier to ensure every bouquet arrives fresh and flawless. Route optimization avoids heavy traffic, and proof of delivery photos help us maintain a premium customer experience. Clients receive live ETA updates, which makes the process completely stress-free. Metrobi helped us elevate our service to new heights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking. The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time. #### Cons None—it’s reliable through and through. The only thing I’d like to see improved in Metrobi is more advanced customization options for reports and notifications. --- ### Metrobi's Review - Overall rating: 4/5 - Reviewer: Laura E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is good. We are being taken care of over the service we request and pay for. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The peace of mind to request a vehicle, and know it will be handled on time. #### Cons Due to the nature of our business, appearance and common sense is important and drivers are not always the brightest or most refined. --- ### The Delivery Management Software That Transformed Our Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I was in charge of deploying and managing delivery management for a specialty coffee shop client. Running a coffee shop that delivers freshly roasted beans to customers across the city is always stressful. Since adopting Metrobi’s delivery management software, my client's workflow has completely transformed. The route planner ensures that drivers take the most efficient paths, cutting down on delays and fuel costs. I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries. As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable. Most importantly, our customers almost never complain about any delays - we are able to constantly ensure timely deliveries. Metrobi has truly given us peace of mind and allowed us to focus more on product quality rather than worrying about logistics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Highly intuitive delivery management software that scales with small businesses 2. Route planner optimizes delivery schedules and saves both time and money 3. Real-time order tracking with seamless communication between shop and drivers 4. Professional, polite drivers who handle fragile packages with care 5. Easy onboarding for new staff and quick learning curve 6. Excellent customer support team that is responsive and proactive #### Cons 1. Occasionally wish for even more advanced customization in the route planner (but the current setup already works very well) 2. With so many features available, it can take a little time to explore everything, though once you do, it’s a huge advantage --- ### Scalable Delivery Management for a Growing Startup - Overall rating: 5/5 - Reviewer: Mentor H. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered As a fast-growing food-tech startup, we needed delivery management software that could scale with us. Metrobi’s route planner and centralized dashboard have been crucial. We handle hundreds of orders weekly, and the system ensures every delivery is optimized, trackable, and reliable. What once took hours of manual coordination now takes minutes. The support team has been outstanding, always quick to assist. Metrobi has allowed us to grow without worrying that logistics would hold us back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scalable delivery management software for startups Route planner handles high volumes efficiently Excellent support team Real-time updates and easy-to-use dashboard Saves hours of manual coordination #### Cons The only downside is that Metrobi has set such a high bar that we now compare every other vendor to them. --- ### Perfect Fit for Our Client's Catering Logistics - Overall rating: 5/5 - Reviewer: Predrag J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi made managing our client's catering deliveries simple and stress-free, especially during busy seasons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible scheduling, real-time tracking, and professional drivers make a huge difference. Clients love receiving live updates and delivery confirmations. #### Cons I’ve had a seamless experience since day one. It’s obvious that Metrobi truly prioritizes its customers when designing its services --- ### Efficient route for optimization for Growing business - Overall rating: 5/5 - Reviewer: justin w. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Metrobi has significantly improved our daily delivery operations. Once you get past the learning, it becomes an indispensable tool for logistics management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes route planning incredibly efficient. The automated optimization saves hours compared to manual scheduling, and the interface is clean intuitive #### Cons Intial setup takes some time to fully understand all feautures, especially the first time users and the result is perfect --- ### Excellent Platform for Our Coffee Roastery - Overall rating: 5/5 - Reviewer: Vanita R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Metrobi has been invaluable for handling recurring deliveries to cafés across the city. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recurring scheduling is easy, driver tracking is accurate, and proof of delivery eliminates confusion. Setup was fast and user-friendly. #### Cons We’ve had no issues whatsoever. Reasons for Choosing This Software: We needed a robust delivery partner for daily wholesale distribution, and Metrobi delivered. --- ### Best Courier Service for Restaurants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered If you’re in the food business, Metrobi is a must. Orders arrive hot, on time, and the software keeps everything running without a hitch. I can track every order in real-time, no stress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Food deliveries are always on time. The software makes managing orders a joke. Drivers actually care about the job. #### Cons Zero complaints. They got everything covered. #### Vendor response Hi there, Thank you for the glowing review. We're thrilled to hear Metrobi has helped streamline your food deliveries and brought peace of mind with reliable service and real-time tracking. It’s great to know our drivers and platform are making a real impact for your restaurant. We appreciate your trust, – The Metrobi Team Replied May 2025 --- ### Must-have tool for delivery services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi is our first choice for streamlining our delivery operations. I am just amazed by its route optimization and on-demand driver options. The integrations we use work great, which is incredibly important to us for managing our food and beverage deliveries. The support team is always responsive, and the operations run smoothly. Highly recommended for smaller businesses that need reliable delivery management solutions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love its easy scheduling and efficient route optimization. Real-time tracking is an additional plus for my company. #### Cons - Couldn't really find any issue so far. #### Vendor response Hi there, Thank you for the wonderful review. We’re thrilled to hear that Metrobi has helped streamline your delivery operations and that features like route optimization, real-time tracking, and integrations are working well for your team. We’re especially glad our support team has been there when needed. We appreciate your recommendation and your trust in Metrobi, – The Metrobi Team Replied May 2025 --- Showing 1 - 10 of 95 Reviews [See All Reviews](https://www.softwareadvice.com/scm/metrobi-profile/reviews/) ## Metrobi Popular Comparisons [Elite EXTRA vs Metrobi](https://www.softwareadvice.com/fleet-management/elite-extra-profile/vs/metrobi/) [Compare All Alternatives](https://www.softwareadvice.com/scm/metrobi-profile/alternatives/) ## Other Top Recommended Route Planning Software [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1689) Recently recommended **30** times [Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/) **5.0** (20) Recently recommended **15** times [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (388) Recently recommended **11** times [Appian](https://www.softwareadvice.com/product/2220-Appian2/) **4.5** (13) Recently recommended **8** times Stuck Between Options? 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