--- title: "Metrobi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Metrobi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Metrobi is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/metrobi-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/) / [Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/) / Metrobi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/metrobi-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/metrobi-profile/alternatives/) # Metrobi User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 95 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 88 reviews (93%) - 4 stars: 7 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - One of the strongest advantages is better route planning, which helps reduce unnecessary travel time and improves delivery efficiency for large-item shipments. - Metrobi improved how we manage delivery scheduling, routing, and operational visibility across multiple testing environments. - It simplified several logistics processes while allowing our team to focus more on innovation and autonomous mobility development. ### Most mentioned cons - I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser. - The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on. - At times driver routes are hard to distinguish and the driver location icons are not updated in real time. ## Metrobi customer reviews Showing reviews 1-25 of 95 (page 1). ### Best local delivery software - Overall rating: 5/5 - Reviewer: sanjyot s. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Mobile experience is errorfree for drives and helps me in staying updated on all deliveries in real time without much of an lag #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very helpful in improve our delivery workflow and reducing delays. It’s been reliable and easy to onboard it to our workflow #### Cons learning curve takes a day but once u get a hang of it, it works alright #### Vendor response Hi Sanjyot, Thank you so much for the kind words. We're glad to hear Metrobi has helped streamline your delivery workflow and keep things running smoothly. We’re always working to make the onboarding process even easier, and it’s great to know the mobile experience is working well for your drivers. We really appreciate you being with us! The Metrobi Team Replied July 2025 --- ### Smooth Flower Deliveries That Impress Every Time - Overall rating: 5/5 - Reviewer: Deepak Y. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Our flower shop uses Metrobi Charlotte courier to ensure every bouquet arrives fresh and flawless. Route optimization avoids heavy traffic, and proof of delivery photos help us maintain a premium customer experience. Clients receive live ETA updates, which makes the process completely stress-free. Metrobi helped us elevate our service to new heights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking. The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time. #### Cons None—it’s reliable through and through. The only thing I’d like to see improved in Metrobi is more advanced customization options for reports and notifications. --- ### Metrobi's Review - Overall rating: 4/5 - Reviewer: Laura E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is good. We are being taken care of over the service we request and pay for. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The peace of mind to request a vehicle, and know it will be handled on time. #### Cons Due to the nature of our business, appearance and common sense is important and drivers are not always the brightest or most refined. --- ### Streamlining Venue Delivery Operations with Metrobi - Overall rating: 5/5 - Reviewer: Darek M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Metrobi has significantly improved how we coordinate and manage delivery logistics across multiple hospitality environments. As a company focused on mobile ordering solutions for stadiums, healthcare facilities, and business dining, having reliable route planning and dispatch visibility has helped us maintain efficient service during high-demand periods. The platform supports operational consistency while improving communication between drivers, staff, and customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The route optimization and dispatch tools are easy to manage, even during peak event hours. Real-time tracking and delivery updates improved workflow visibility and helped our teams respond faster to operational changes. #### Cons Some reporting features could offer deeper customization for enterprise-level operational analysis, especially for larger venue networks. --- ### Perfect Fit for Our Client's Catering Logistics - Overall rating: 5/5 - Reviewer: Predrag J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi made managing our client's catering deliveries simple and stress-free, especially during busy seasons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible scheduling, real-time tracking, and professional drivers make a huge difference. Clients love receiving live updates and delivery confirmations. #### Cons I’ve had a seamless experience since day one. It’s obvious that Metrobi truly prioritizes its customers when designing its services --- ### Efficient route for optimization for Growing business - Overall rating: 5/5 - Reviewer: justin w. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Metrobi has significantly improved our daily delivery operations. Once you get past the learning, it becomes an indispensable tool for logistics management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes route planning incredibly efficient. The automated optimization saves hours compared to manual scheduling, and the interface is clean intuitive #### Cons Intial setup takes some time to fully understand all feautures, especially the first time users and the result is perfect --- ### Excellent Platform for Our Coffee Roastery - Overall rating: 5/5 - Reviewer: Vanita R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Metrobi has been invaluable for handling recurring deliveries to cafés across the city. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recurring scheduling is easy, driver tracking is accurate, and proof of delivery eliminates confusion. Setup was fast and user-friendly. #### Cons We’ve had no issues whatsoever. Reasons for Choosing This Software: We needed a robust delivery partner for daily wholesale distribution, and Metrobi delivered. --- ### Best Courier Service for Restaurants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered If you’re in the food business, Metrobi is a must. Orders arrive hot, on time, and the software keeps everything running without a hitch. I can track every order in real-time, no stress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Food deliveries are always on time. The software makes managing orders a joke. Drivers actually care about the job. #### Cons Zero complaints. They got everything covered. #### Vendor response Hi there, Thank you for the glowing review. We're thrilled to hear Metrobi has helped streamline your food deliveries and brought peace of mind with reliable service and real-time tracking. It’s great to know our drivers and platform are making a real impact for your restaurant. We appreciate your trust, – The Metrobi Team Replied May 2025 --- ### Must-have tool for delivery services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi is our first choice for streamlining our delivery operations. I am just amazed by its route optimization and on-demand driver options. The integrations we use work great, which is incredibly important to us for managing our food and beverage deliveries. The support team is always responsive, and the operations run smoothly. Highly recommended for smaller businesses that need reliable delivery management solutions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love its easy scheduling and efficient route optimization. Real-time tracking is an additional plus for my company. #### Cons - Couldn't really find any issue so far. #### Vendor response Hi there, Thank you for the wonderful review. We’re thrilled to hear that Metrobi has helped streamline your delivery operations and that features like route optimization, real-time tracking, and integrations are working well for your team. We’re especially glad our support team has been there when needed. We appreciate your recommendation and your trust in Metrobi, – The Metrobi Team Replied May 2025 --- ### A Must-Have Courier Service for Retail Deliveries - Overall rating: 5/5 - Reviewer: Arbaz A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We rely on Metrobi for all our retail deliveries, and they never disappoint. Their courier services ensure that our packages reach customers quickly and safely. The pricing is transparent, and the customer service team is always ready to assist. It’s the perfect delivery partner for any retail business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Fast and secure package delivery Clear and competitive pricing Responsive and helpful support team #### Cons The mobile app could have more features, but it still does the job well. #### Vendor response Hi Arbaz, Thank you for the great review. We're glad to hear Metrobi has become a trusted partner for your retail deliveries and that our speed, pricing, and support have made a difference. We appreciate the feedback on the mobile app — more updates are on the way. Thanks for being with us, – The Metrobi Team Replied May 2025 --- ### I whish I had found you guys earlier - Overall rating: 5/5 - Reviewer: Pedro C. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi is great! The support is amazing, the platform is easy to use and they even send tracking links to my customers. Not to mention the Shopify integration or the Shopify Extension that are AMAZING! #### Cons So far, so good. I`ve had one smaller issue with one driver, but their team took care of it and banned him from my network. #### Reasons for switching to Metrobi Bad drivers and bad support. I used to have issues every week, and didn`t have anyone to call. --- ### An Excellent Delivery Partner for Restaurants - Overall rating: 5/5 - Reviewer: Max B. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Metrobi has been fantastic. We handle a lot of catering orders, so having a reliable delivery partner is crucial. The drivers are communicative, and the live tracking feature is incredibly helpful. It’s rare to find a service this consistent in our industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Prompt pickups and drop-offs Friendly, professional drivers Real-time order tracking #### Cons We had a minor scheduling mix-up one weekend, but it was resolved without any big disruption. #### Reasons for choosing Metrobi They offered better pricing and a more transparent tracking system compared to others we tested. #### Vendor response Hi Max, Thank you for the fantastic review. We're glad Metrobi has been a reliable partner for your catering deliveries and that features like live tracking and driver communication have made a difference. Thanks for trusting us with your deliveries, – The Metrobi Team Replied May 2025 --- ### owner of Earth First Farms - Overall rating: 5/5 - Reviewer: Tom R. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer support. Drivers are a little hit or miss, but the 'hits' are fantastic and always make things easier. #### Cons I don't like the changes to the customer info while uploading and creating a new delivery. I need more details and flexibility on the product field --- ### Director of Operations - Overall rating: 5/5 - Reviewer: Brian F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered A slow start but once there were more drivers in my network, everything has been running smoothly and efficiently #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support and open communication. Very easy to contact them and talk about any potential or current challenges. #### Cons last minute Orders can be tough to fulfill, but the team does work hard to do so. Another challenge is when a driver drops out last minute. There are not notifications for me the customer to know about that. --- ### Very satisfied - Overall rating: 5/5 - Reviewer: Andrea P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It has been great so far! The customer service has been especially impressive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly. I have has no issues learning the platform. #### Cons The time it takes to get an emergency driver. It would be nice to be able to get a driver within 20 minutes. #### Vendor response Hi Andrea, Thank you for your kind words—we’re glad to hear you’ve found the platform easy to use and that our customer service has stood out. We also appreciate your note about emergency driver response times. We're continuously working to improve that experience, and your feedback helps guide those efforts. Thanks again for being with us, – The Metrobi Team Replied May 2025 --- ### Stress-Free Courier Service - Overall rating: 5/5 - Reviewer: Adnan H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Ain’t gotta worry ‘bout nothin’ with Metrobi. They pick up, they drop off, and they do it on time. Makes runnin’ a business a whole lot easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Always on time, no nonsense. The tracking system works like a dream. Support team actually helps when ya need ‘em. #### Cons Same-day delivery slots fill up fast sometimes. #### Vendor response Hi Adnan, Thanks for the great feedback. We’re happy to hear Metrobi has helped keep things stress-free and reliable for your business. Appreciate the heads-up about same-day delivery slots — we’re always working to expand capacity where it’s needed most. Glad to have you with us, – The Metrobi Team Replied May 2025 --- ### Reliable and Easy-to-Use Delivery Platform for Local Businesses - Overall rating: 5/5 - Reviewer: Dinesh J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We've been using Metrobi for a few months now, and it's been a huge help in managing our local deliveries. What I really like is how easy the platform is to use—not just for our team, but also for our drivers. The interface is clean and straightforward, so we don’t waste time trying to figure things out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Real-time driver tracking Great customer support Smooth scheduling and communication #### Cons Initial setup took a bit of getting used to #### Vendor response Hi Dinesh, Thank you for the great feedback. We're glad Metrobi has made delivery management easier for both your team and your drivers. We appreciate you mentioning the initial setup—feedback like this helps us keep improving the onboarding experience. Thanks for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### Exactly What We Needed - Overall rating: 5/5 - Reviewer: Ali A. - Verified reviewer: Yes - Industry: Market Research - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered We were looking for a tool built with delivery businesses in mind, not just a generic logistics solution. This was clearly made by people who understand the workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how fast everything loads and how easy it is to update delivery statuses. Communication between dispatch and drivers is now seamless. #### Cons None so far — we’re impressed. We'll update if we do. #### Vendor response Hi Ali, Thank you for the kind words. We’re thrilled to hear that Metrobi has been such a strong fit for your delivery workflow. It means a lot to know the platform’s speed, ease of use, and communication tools are working well for your team. We appreciate your support, – The Metrobi Team Replied May 2025 --- ### Super Easy and Reliable! - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Super easy to use, drivers are solid, and the support actually helps! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes deliveries super easy with reliable local drivers. The platform is simple to use, and what I love most is that their customer support actually helps instead of just sending automated replies. #### Cons Sometimes, finding available drivers can take longer than expected, especially during busy hours. #### Vendor response Hi David, Thank you for the great feedback. We’re glad to hear Metrobi has made your delivery process simple and that our support team has been helpful when you’ve needed them. We appreciate your note on driver availability during peak times — it’s something we’re actively working to improve. Thanks again for being with us, – The Metrobi Team Replied May 2025 --- ### Reliable and Efficient Food Delivery Partner - Overall rating: 5/5 - Reviewer: Ila B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi is hands down the most reliable courier service we’ve used. Their AI-driven route optimization ensures every delivery is on time, and the real-time tracking keeps us in the loop. It’s a game-changer for food businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On-time deliveries every time, route optimization tailored for busy businesses and easy integration with our restaurant software. #### Cons Would like more late-night delivery options, but it’s not a deal-breaker. #### Vendor response Hi Ila, Thank you for the amazing review. We're thrilled to hear Metrobi has become a reliable and efficient delivery partner for your business. It's great to know that our route optimization and real-time tracking are making a real impact. We appreciate the suggestion on late-night delivery options — it's on our radar as we continue growing. Thanks again for your support, – The Metrobi Team Replied May 2025 --- ### Best Courier Service Around - Overall rating: 5/5 - Reviewer: Cynthia O. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi handles my food deliveries like a pro. Their route optimization ensures everything gets their piping hot and on time. I’ve used other services, but none of ‘em stack up. Drivers are friendly, and the tech’s super easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Food stays hot, and it’s always on time, friendly and professional drivers, and scheduling takes seconds—super simple. #### Cons Would love more nighttime delivery options, but it’s not a dealbreaker. #### Vendor response Hi Cynthia, Thank you for the kind words. We’re so glad to hear Metrobi has made your food deliveries smoother, faster, and more reliable. Your feedback about nighttime delivery options is appreciated — it’s something we’re exploring as we continue expanding service hours. Thanks for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### Solid Delivery Solution - Overall rating: 5/5 - Reviewer: Srushti V. - Verified reviewer: Yes - Industry: Information Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We’ve been using Metrobi for almost two years. Their drivers are polite, and any issues get sorted out quickly by support. The cost is fair for the level of service, and it integrates well with our scheduling tools. We’re mostly satisfied and plan to continue using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reliable and on-time deliveries Clear pricing structure Responsive support team #### Cons Occasionally, driver availability is limited on major holidays, but we work around it by booking in advance. #### Vendor response Hi Srushti, Thank you for your thoughtful review. We’re glad Metrobi has consistently delivered reliable service and integrated smoothly with your tools. It’s great to know our support team and pricing continue to meet your expectations. Thanks for being with us, – The Metrobi Team Replied May 2025 --- ### Metrobi first experience - Overall rating: 5/5 - Reviewer: Ashwani K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Metrobi offers a flexible and quick platform for local deliveries, the thing which i loved most about metrobi is the proof when delivering and also it gives a fair offer to earn $1200 a week. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexible scheduling for drivers and user friendly interface #### Cons They need to work on some app glitches otherwise everything fine. #### Vendor response Hi Ashwani, Thank you for sharing your first experience with Metrobi! We’re glad the flexible scheduling, user-friendly interface, and proof of delivery features stood out to you. We also appreciate the heads-up about app glitches — we’re working to smooth those out. We’re excited to have you on board, – The Metrobi Team Replied May 2025 --- ### The Ultimate Courier Service for Fast Deliveries - Overall rating: 4/5 - Reviewer: Seepika W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has completely changed the way we handle deliveries. Their courier services offer top-tier route optimization, and the on-demand drivers make our operations much smoother. The integrations work flawlessly, which is essential for our food and drink business. Their support team is always quick to assist. If you’re running a small business, Metrobi is the best choice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy-to-use scheduling Perfect route optimization Real-time tracking for better control #### Cons Would love to see more customization options for reports, but the current setup works well. #### Vendor response Hi Seepika, Thank you for the thoughtful review. We're happy to hear Metrobi has helped improve your delivery operations with reliable drivers, optimized routes, and seamless integrations. We also appreciate your feedback on report customization — it's a great suggestion and on our radar. Thanks for giving Metrobi a try, – The Metrobi Team Replied May 2025 --- ### OVERALL AMAZING! - Overall rating: 5/5 - Reviewer: TALIA T. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. OVERALL ITS HAS BEEN GREAT WITH A COUPLE OF ISSUES, BUT METROBI IS ALWAYS VERY HELPFUL #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AMAZING CUSTOMER SERVICE. RESPONSIBLE DRIVERS MOST OF THE TIME, GREAT SOFTWARE. #### Cons WE NEED AN APP!! :) AND I WISH I COULD REQUEST THE SAME DRIVER EVERY WEEK AS WE HAVE OUR FAVORITES ## More reviews [Next reviews](https://www.softwareadvice.com/scm/metrobi-profile/reviews/?page=2) --- Metrobi Reviews, Pros and Cons - 2026 Software Advice