--- title: "Metrobi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Metrobi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Metrobi is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/metrobi-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / [Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/) / Metrobi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/metrobi-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/metrobi-profile/alternatives/) # Metrobi User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 95 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 88 reviews (93%) - 4 stars: 7 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - One of the strongest advantages is better route planning, which helps reduce unnecessary travel time and improves delivery efficiency for large-item shipments. - Metrobi improved how we manage delivery scheduling, routing, and operational visibility across multiple testing environments. - It simplified several logistics processes while allowing our team to focus more on innovation and autonomous mobility development. ### Most mentioned cons - I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser. - The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on. - At times driver routes are hard to distinguish and the driver location icons are not updated in real time. ## Metrobi customer reviews Showing reviews 1-25 of 95 (page 1). ### Best local delivery software - Overall rating: 5/5 - Reviewer: sanjyot s. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Mobile experience is errorfree for drives and helps me in staying updated on all deliveries in real time without much of an lag #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very helpful in improve our delivery workflow and reducing delays. It’s been reliable and easy to onboard it to our workflow #### Cons learning curve takes a day but once u get a hang of it, it works alright #### Vendor response Hi Sanjyot, Thank you so much for the kind words. We're glad to hear Metrobi has helped streamline your delivery workflow and keep things running smoothly. We’re always working to make the onboarding process even easier, and it’s great to know the mobile experience is working well for your drivers. We really appreciate you being with us! The Metrobi Team Replied July 2025 --- ### Smooth Flower Deliveries That Impress Every Time - Overall rating: 5/5 - Reviewer: Deepak Y. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Our flower shop uses Metrobi Charlotte courier to ensure every bouquet arrives fresh and flawless. Route optimization avoids heavy traffic, and proof of delivery photos help us maintain a premium customer experience. Clients receive live ETA updates, which makes the process completely stress-free. Metrobi helped us elevate our service to new heights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking. The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time. #### Cons None—it’s reliable through and through. The only thing I’d like to see improved in Metrobi is more advanced customization options for reports and notifications. --- ### Metrobi's Review - Overall rating: 4/5 - Reviewer: Laura E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is good. We are being taken care of over the service we request and pay for. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The peace of mind to request a vehicle, and know it will be handled on time. #### Cons Due to the nature of our business, appearance and common sense is important and drivers are not always the brightest or most refined. --- ### The Delivery Management Software That Transformed Our Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I was in charge of deploying and managing delivery management for a specialty coffee shop client. Running a coffee shop that delivers freshly roasted beans to customers across the city is always stressful. Since adopting Metrobi’s delivery management software, my client's workflow has completely transformed. The route planner ensures that drivers take the most efficient paths, cutting down on delays and fuel costs. I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries. As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable. Most importantly, our customers almost never complain about any delays - we are able to constantly ensure timely deliveries. Metrobi has truly given us peace of mind and allowed us to focus more on product quality rather than worrying about logistics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Highly intuitive delivery management software that scales with small businesses 2. Route planner optimizes delivery schedules and saves both time and money 3. Real-time order tracking with seamless communication between shop and drivers 4. Professional, polite drivers who handle fragile packages with care 5. Easy onboarding for new staff and quick learning curve 6. Excellent customer support team that is responsive and proactive #### Cons 1. Occasionally wish for even more advanced customization in the route planner (but the current setup already works very well) 2. With so many features available, it can take a little time to explore everything, though once you do, it’s a huge advantage --- ### Scalable Delivery Management for a Growing Startup - Overall rating: 5/5 - Reviewer: Mentor H. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered As a fast-growing food-tech startup, we needed delivery management software that could scale with us. Metrobi’s route planner and centralized dashboard have been crucial. We handle hundreds of orders weekly, and the system ensures every delivery is optimized, trackable, and reliable. What once took hours of manual coordination now takes minutes. The support team has been outstanding, always quick to assist. Metrobi has allowed us to grow without worrying that logistics would hold us back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scalable delivery management software for startups Route planner handles high volumes efficiently Excellent support team Real-time updates and easy-to-use dashboard Saves hours of manual coordination #### Cons The only downside is that Metrobi has set such a high bar that we now compare every other vendor to them. --- ### Perfect Fit for Our Client's Catering Logistics - Overall rating: 5/5 - Reviewer: Predrag J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi made managing our client's catering deliveries simple and stress-free, especially during busy seasons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible scheduling, real-time tracking, and professional drivers make a huge difference. Clients love receiving live updates and delivery confirmations. #### Cons I’ve had a seamless experience since day one. It’s obvious that Metrobi truly prioritizes its customers when designing its services --- ### Efficient route for optimization for Growing business - Overall rating: 5/5 - Reviewer: justin w. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Metrobi has significantly improved our daily delivery operations. Once you get past the learning, it becomes an indispensable tool for logistics management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes route planning incredibly efficient. The automated optimization saves hours compared to manual scheduling, and the interface is clean intuitive #### Cons Intial setup takes some time to fully understand all feautures, especially the first time users and the result is perfect --- ### Excellent Platform for Our Coffee Roastery - Overall rating: 5/5 - Reviewer: Vanita R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Metrobi has been invaluable for handling recurring deliveries to cafés across the city. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recurring scheduling is easy, driver tracking is accurate, and proof of delivery eliminates confusion. Setup was fast and user-friendly. #### Cons We’ve had no issues whatsoever. Reasons for Choosing This Software: We needed a robust delivery partner for daily wholesale distribution, and Metrobi delivered. --- ### Best Courier Service for Restaurants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered If you’re in the food business, Metrobi is a must. Orders arrive hot, on time, and the software keeps everything running without a hitch. I can track every order in real-time, no stress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Food deliveries are always on time. The software makes managing orders a joke. Drivers actually care about the job. #### Cons Zero complaints. They got everything covered. #### Vendor response Hi there, Thank you for the glowing review. We're thrilled to hear Metrobi has helped streamline your food deliveries and brought peace of mind with reliable service and real-time tracking. It’s great to know our drivers and platform are making a real impact for your restaurant. We appreciate your trust, – The Metrobi Team Replied May 2025 --- ### Must-have tool for delivery services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi is our first choice for streamlining our delivery operations. I am just amazed by its route optimization and on-demand driver options. The integrations we use work great, which is incredibly important to us for managing our food and beverage deliveries. The support team is always responsive, and the operations run smoothly. Highly recommended for smaller businesses that need reliable delivery management solutions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love its easy scheduling and efficient route optimization. Real-time tracking is an additional plus for my company. #### Cons - Couldn't really find any issue so far. #### Vendor response Hi there, Thank you for the wonderful review. We’re thrilled to hear that Metrobi has helped streamline your delivery operations and that features like route optimization, real-time tracking, and integrations are working well for your team. We’re especially glad our support team has been there when needed. We appreciate your recommendation and your trust in Metrobi, – The Metrobi Team Replied May 2025 --- ### I whish I had found you guys earlier - Overall rating: 5/5 - Reviewer: Pedro C. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi is great! The support is amazing, the platform is easy to use and they even send tracking links to my customers. Not to mention the Shopify integration or the Shopify Extension that are AMAZING! #### Cons So far, so good. I`ve had one smaller issue with one driver, but their team took care of it and banned him from my network. #### Reasons for switching to Metrobi Bad drivers and bad support. I used to have issues every week, and didn`t have anyone to call. --- ### Metrobi review - Overall rating: 5/5 - Reviewer: Claire G. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The team is super helpful and very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is easy to use and drivers are reliable. #### Cons The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on. #### Reasons for switching to Metrobi better drivers, more reliable even if more expensive #### Vendor response Hi Claire, Thank you for your honest feedback. We're glad to hear the ease of use and driver reliability have made a positive impact, and we’re especially happy our team has been helpful and responsive. Your comments on pricing and the UI are very helpful — we’re reviewing both as we continue improving the experience. Thanks again for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### An Excellent Delivery Partner for Restaurants - Overall rating: 5/5 - Reviewer: Max B. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Metrobi has been fantastic. We handle a lot of catering orders, so having a reliable delivery partner is crucial. The drivers are communicative, and the live tracking feature is incredibly helpful. It’s rare to find a service this consistent in our industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Prompt pickups and drop-offs Friendly, professional drivers Real-time order tracking #### Cons We had a minor scheduling mix-up one weekend, but it was resolved without any big disruption. #### Reasons for choosing Metrobi They offered better pricing and a more transparent tracking system compared to others we tested. #### Vendor response Hi Max, Thank you for the fantastic review. We're glad Metrobi has been a reliable partner for your catering deliveries and that features like live tracking and driver communication have made a difference. Thanks for trusting us with your deliveries, – The Metrobi Team Replied May 2025 --- ### Metrobi is a great delivery service for small businesses! - Overall rating: 5/5 - Reviewer: Spenser P. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have been having a very positive experience with metrobi. No issues so far! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is great anytime I need help with something. Drivers are always on time and professional. #### Cons It was a bit difficult integrating everything with my shopify website. #### Reasons for choosing Metrobi Metrobi gave me the most autonomy and required less customizations on my end --- ### Fast and reliable service - Overall rating: 5/5 - Reviewer: Alex W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Very helpful, love the ability to track and communicate with drivers, trustworthy service. Would definitely recommend to anyone who needs fast, day-of delivery services #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast service, reliable, good customer service too. I like the ability to track my deliveries and save my preferred drivers #### Cons Sometimes no drivers will accept my order requests, although the dispatch support team is good about helping find one for us if needed #### Vendor response Hi Alex, Thanks for the great review. We’re happy to hear you’re enjoying the fast and reliable service, and that tracking and driver communication have been helpful. We appreciate your feedback on driver availability and are always working to improve. Thanks again for recommending Metrobi! The Metrobi Team Ask ChatGPT Replied July 2025 --- ### Smooth Integration into Our Workflow - Overall rating: 5/5 - Reviewer: Dhoof M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered We didn’t have to change the way we work — this tool adapted to us. It made a huge impact on our delivery timing and customer experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling, routing, and delivery confirmation are all in one place. It cut down our coordination time by half. #### Cons Minor UI tweaks could make it even better, but nothing critical. Some tools have a better UX, this got job done regardless. #### Vendor response Hi Dhoof, Thank you for the great feedback. We’re happy to hear Metrobi fit right into your workflow and helped improve coordination and delivery timing. Your note on the UI is helpful, and we’re always working on improvements. We’re grateful to be part of your operation and appreciate your support. The Metrobi Team Replied July 2025 --- ### Really life saver software - Overall rating: 5/5 - Reviewer: Karan A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Everything from route planning to customer communication is covered in this platform. It’s clear the people behind it understand delivery logistics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We appreciate how little manual work is needed now. It runs quietly in the background and just does its job. #### Cons Need a bit more flexibility in user permissions to allow better customization and access control. #### Vendor response Hi Karan, Thank you for the kind words. We're glad Metrobi has helped reduce the manual workload and made your operations smoother behind the scenes. Your feedback on user permissions is appreciated — we’re always working to improve flexibility and control for our users. Thanks for being with us, – The Metrobi Team Replied May 2025 --- ### Efficient, Reliable, and Built for Local Businesses - Overall rating: 5/5 - Reviewer: Priyanshu M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has become a core part of our operations — we rely on it daily to coordinate deliveries to our clients throughout NYC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Driver management is seamless, and the ability to assign, reassign, and monitor deliveries in real time helps us stay flexible. Proof of delivery with photos and signatures provides peace of mind for high-value shipments. #### Cons I’d love the ability to export fully customized reports with filters and date ranges directly from the dashboard. #### Vendor response Hi Priyanshu, Thank you for sharing your experience with Metrobi. We're glad to hear it's become such an important part of your daily operations, especially in a fast-paced market like NYC. We appreciate the feedback on customizable reports — it's a great suggestion, and we’ll make sure to pass it on to our team. Thanks for trying Metrobi and for your thoughtful review, – The Metrobi Team Replied May 2025 --- ### Exactly What We Needed - Overall rating: 5/5 - Reviewer: Ali A. - Verified reviewer: Yes - Industry: Market Research - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered We were looking for a tool built with delivery businesses in mind, not just a generic logistics solution. This was clearly made by people who understand the workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how fast everything loads and how easy it is to update delivery statuses. Communication between dispatch and drivers is now seamless. #### Cons None so far — we’re impressed. We'll update if we do. #### Vendor response Hi Ali, Thank you for the kind words. We’re thrilled to hear that Metrobi has been such a strong fit for your delivery workflow. It means a lot to know the platform’s speed, ease of use, and communication tools are working well for your team. We appreciate your support, – The Metrobi Team Replied May 2025 --- ### Best Choice for Quick Shipments - Overall rating: 5/5 - Reviewer: Svitlana F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered If you need stuff delivered quick, Metrobi is the way to go. Their drivers don’t waste no time, and the tracking system works like a charm. No complaints here! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast and reliable service. The system is easy to use. Drivers know their routes real well. #### Cons Ain’t much, but the app could use a few more features. #### Vendor response Hi Svitlana, Thanks for the great review! We’re glad Metrobi has been a fast and reliable solution for your deliveries, and it’s great to hear the drivers and tracking system are meeting your expectations. We also appreciate your note about the app — we’re working on adding more features soon. Thanks again for being with us, – The Metrobi Team Replied May 2025 --- ### Best Choice for Fast Shipping - Overall rating: 5/5 - Reviewer: Uwe D. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi just gets it. Their drivers are quick, their tracking is on point, and I’ve never had a single issue. It’s the easiest courier service I’ve ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast deliveries, every time. The tracking is next-level. Super easy to schedule. #### Cons No complaints at all. I've been using them for some time now without any issues. #### Vendor response Hi Uwe, Thank you for the kind words. We’re glad to hear that scheduling, tracking, and delivery speed have all met your expectations. It’s great to know Metrobi has made your shipping process easier. We appreciate your trust in our team. – The Metrobi Team Replied May 2025 --- ### Great Platform - Overall rating: 5/5 - Reviewer: Nobu Y. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Been with them for awhile now and has seen tremendous improvements. They're an extension to us and many of their drivers have weekly routes with us now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service and ability to accommodate as much as possible #### Cons Drivers cancelling last minute and put us in a situation when drivers have the upper hand and can strong arm us into charging us a lot of money since they know we need their service ASAP #### Vendor response Hi Nobu, Thank you for your continued partnership and for sharing your honest feedback. We’re grateful to be considered an extension of your team and proud to support your regular routes. We take your concern about last-minute cancellations seriously and are actively working on ways to improve driver reliability and response times. Thanks again for being with us — we’re committed to growing and improving with you. – The Metrobi Team Replied May 2025 --- ### Best Courier Service Around - Overall rating: 5/5 - Reviewer: Cynthia O. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi handles my food deliveries like a pro. Their route optimization ensures everything gets their piping hot and on time. I’ve used other services, but none of ‘em stack up. Drivers are friendly, and the tech’s super easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Food stays hot, and it’s always on time, friendly and professional drivers, and scheduling takes seconds—super simple. #### Cons Would love more nighttime delivery options, but it’s not a dealbreaker. #### Vendor response Hi Cynthia, Thank you for the kind words. We’re so glad to hear Metrobi has made your food deliveries smoother, faster, and more reliable. Your feedback about nighttime delivery options is appreciated — it’s something we’re exploring as we continue expanding service hours. Thanks for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### Fast and Reliable Courier Services for Businesses - Overall rating: 5/5 - Reviewer: Kristian G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has been a great addition to our courier services. The drivers handle packages with care, and their support team is always ready to help. It saves us a lot of time and effort, making our daily logistics much more efficient. A fantastic choice for businesses looking to streamline their delivery process! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Professional and careful drivers Excellent customer support Saves a lot of time in daily logistics #### Cons The mobile app could have more features, but it still works well. #### Vendor response Hi Kristian, Thanks for the great review. We're glad Metrobi has helped streamline your logistics and save time in your daily operations. It’s great to hear our drivers and support team have made a positive impact. We also appreciate your feedback on the mobile app — improvements are on the way. Thanks again for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### Outstanding service - Overall rating: 5/5 - Reviewer: Ikuko S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our contact person, [sensitive content hidden] is very attentive to our needs and regularly checks in to ensure everything is running smoothly. The dashboard is user-friendly, the pricing is reasonable, and we have no complaints so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've significantly reduced costs by having a single driver handle multiple pickup and drop-off locations. #### Cons When I tested the delivery process as a customer, I noticed that the interface I saw as an administrator was different from what a regular customer would see. I believe this could have been resolved by using a different email address, so it's not a major issue. #### Vendor response Hi Ikuko, Thank you for the wonderful review. We're glad to hear Metrobi has helped reduce your delivery costs and that your experience with our team and platform has been so positive. We also appreciate your note about the admin vs. customer interface — your insight helps us continue improving the experience for everyone involved. We’re happy to support your business, – The Metrobi Team Replied May 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/scm/metrobi-profile/reviews/?page=2) --- Metrobi Reviews, Pros and Cons - 2026 Software Advice