--- title: "Metrobi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Metrobi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Metrobi is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/metrobi-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / [Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/) / Metrobi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/metrobi-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/metrobi-profile/alternatives/) # Metrobi User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 95 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 88 reviews (93%) - 4 stars: 7 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - One of the strongest advantages is better route planning, which helps reduce unnecessary travel time and improves delivery efficiency for large-item shipments. - Metrobi improved how we manage delivery scheduling, routing, and operational visibility across multiple testing environments. - It simplified several logistics processes while allowing our team to focus more on innovation and autonomous mobility development. ### Most mentioned cons - I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser. - The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on. - At times driver routes are hard to distinguish and the driver location icons are not updated in real time. ## Metrobi customer reviews Showing reviews 1-25 of 95 (page 1). ### Best local delivery software - Overall rating: 5/5 - Reviewer: sanjyot s. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Mobile experience is errorfree for drives and helps me in staying updated on all deliveries in real time without much of an lag #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very helpful in improve our delivery workflow and reducing delays. It’s been reliable and easy to onboard it to our workflow #### Cons learning curve takes a day but once u get a hang of it, it works alright #### Vendor response Hi Sanjyot, Thank you so much for the kind words. We're glad to hear Metrobi has helped streamline your delivery workflow and keep things running smoothly. We’re always working to make the onboarding process even easier, and it’s great to know the mobile experience is working well for your drivers. We really appreciate you being with us! The Metrobi Team Replied July 2025 --- ### Smooth Flower Deliveries That Impress Every Time - Overall rating: 5/5 - Reviewer: Deepak Y. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Our flower shop uses Metrobi Charlotte courier to ensure every bouquet arrives fresh and flawless. Route optimization avoids heavy traffic, and proof of delivery photos help us maintain a premium customer experience. Clients receive live ETA updates, which makes the process completely stress-free. Metrobi helped us elevate our service to new heights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking. The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time. #### Cons None—it’s reliable through and through. The only thing I’d like to see improved in Metrobi is more advanced customization options for reports and notifications. --- ### Metrobi's Review - Overall rating: 4/5 - Reviewer: Laura E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is good. We are being taken care of over the service we request and pay for. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The peace of mind to request a vehicle, and know it will be handled on time. #### Cons Due to the nature of our business, appearance and common sense is important and drivers are not always the brightest or most refined. --- ### Streamlining Venue Delivery Operations with Metrobi - Overall rating: 5/5 - Reviewer: Darek M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Metrobi has significantly improved how we coordinate and manage delivery logistics across multiple hospitality environments. As a company focused on mobile ordering solutions for stadiums, healthcare facilities, and business dining, having reliable route planning and dispatch visibility has helped us maintain efficient service during high-demand periods. The platform supports operational consistency while improving communication between drivers, staff, and customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The route optimization and dispatch tools are easy to manage, even during peak event hours. Real-time tracking and delivery updates improved workflow visibility and helped our teams respond faster to operational changes. #### Cons Some reporting features could offer deeper customization for enterprise-level operational analysis, especially for larger venue networks. --- ### Perfect Fit for Our Client's Catering Logistics - Overall rating: 5/5 - Reviewer: Predrag J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi made managing our client's catering deliveries simple and stress-free, especially during busy seasons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible scheduling, real-time tracking, and professional drivers make a huge difference. Clients love receiving live updates and delivery confirmations. #### Cons I’ve had a seamless experience since day one. It’s obvious that Metrobi truly prioritizes its customers when designing its services --- ### Efficient route for optimization for Growing business - Overall rating: 5/5 - Reviewer: justin w. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Metrobi has significantly improved our daily delivery operations. Once you get past the learning, it becomes an indispensable tool for logistics management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes route planning incredibly efficient. The automated optimization saves hours compared to manual scheduling, and the interface is clean intuitive #### Cons Intial setup takes some time to fully understand all feautures, especially the first time users and the result is perfect --- ### Excellent Platform for Our Coffee Roastery - Overall rating: 5/5 - Reviewer: Vanita R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Metrobi has been invaluable for handling recurring deliveries to cafés across the city. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recurring scheduling is easy, driver tracking is accurate, and proof of delivery eliminates confusion. Setup was fast and user-friendly. #### Cons We’ve had no issues whatsoever. Reasons for Choosing This Software: We needed a robust delivery partner for daily wholesale distribution, and Metrobi delivered. --- ### Must-have tool for delivery services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi is our first choice for streamlining our delivery operations. I am just amazed by its route optimization and on-demand driver options. The integrations we use work great, which is incredibly important to us for managing our food and beverage deliveries. The support team is always responsive, and the operations run smoothly. Highly recommended for smaller businesses that need reliable delivery management solutions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love its easy scheduling and efficient route optimization. Real-time tracking is an additional plus for my company. #### Cons - Couldn't really find any issue so far. #### Vendor response Hi there, Thank you for the wonderful review. We’re thrilled to hear that Metrobi has helped streamline your delivery operations and that features like route optimization, real-time tracking, and integrations are working well for your team. We’re especially glad our support team has been there when needed. We appreciate your recommendation and your trust in Metrobi, – The Metrobi Team Replied May 2025 --- ### Best Courier Service for Restaurants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered If you’re in the food business, Metrobi is a must. Orders arrive hot, on time, and the software keeps everything running without a hitch. I can track every order in real-time, no stress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Food deliveries are always on time. The software makes managing orders a joke. Drivers actually care about the job. #### Cons Zero complaints. They got everything covered. #### Vendor response Hi there, Thank you for the glowing review. We're thrilled to hear Metrobi has helped streamline your food deliveries and brought peace of mind with reliable service and real-time tracking. It’s great to know our drivers and platform are making a real impact for your restaurant. We appreciate your trust, – The Metrobi Team Replied May 2025 --- ### A Must-Have Courier Service for Retail Deliveries - Overall rating: 5/5 - Reviewer: Arbaz A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We rely on Metrobi for all our retail deliveries, and they never disappoint. Their courier services ensure that our packages reach customers quickly and safely. The pricing is transparent, and the customer service team is always ready to assist. It’s the perfect delivery partner for any retail business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Fast and secure package delivery Clear and competitive pricing Responsive and helpful support team #### Cons The mobile app could have more features, but it still does the job well. #### Vendor response Hi Arbaz, Thank you for the great review. We're glad to hear Metrobi has become a trusted partner for your retail deliveries and that our speed, pricing, and support have made a difference. We appreciate the feedback on the mobile app — more updates are on the way. Thanks for being with us, – The Metrobi Team Replied May 2025 --- ### I whish I had found you guys earlier - Overall rating: 5/5 - Reviewer: Pedro C. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi is great! The support is amazing, the platform is easy to use and they even send tracking links to my customers. Not to mention the Shopify integration or the Shopify Extension that are AMAZING! #### Cons So far, so good. I`ve had one smaller issue with one driver, but their team took care of it and banned him from my network. #### Reasons for switching to Metrobi Bad drivers and bad support. I used to have issues every week, and didn`t have anyone to call. --- ### Fast and Easy Courier Services - Overall rating: 5/5 - Reviewer: Nivedita T. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has been a total game-changer for our online business. Their courier services keep orders moving fast, and the route optimization makes sure drivers take the best possible paths. Our customers get their packages on time, and we don’t have to stress about lost or delayed shipments. If you run an online store, this is the delivery partner you need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast deliveries make my customers real happy. Simple dashboard, no tech wizard needed. Pricing is straight-up—no sneaky charges. #### Cons More weekend drivers would be a bonus, but we plan ahead. #### Reasons for switching to Metrobi I recently switched from Uberall to Metrobi, and the difference has been remarkable. Metrobi’s intuitive delivery planning software has streamlined our logistics, reducing manual work and optimizing routes efficiently. #### Vendor response Hi Nivedita, Thank you for the great feedback. We’re glad to hear Metrobi has helped simplify your delivery operations and keep your customers happy. It's great to know the dashboard and route optimization are making a real difference. – The Metrobi Team Replied May 2025 --- ### A helpful tool for any company that requires delivery! - Overall rating: 5/5 - Reviewer: Rachel P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our overall experience with Metrobi has been fantastic. As a restaurant company, it has been so great to find a delivery service with reliable drivers, a communicative support team, and fair pricing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The consistent reliability, communication, and ability to track orders as they are happening! #### Cons Our deliveries are time sensitive, so occasionally a delivery person will drop off an order earlier than expected. #### Reasons for choosing Metrobi Cost of service and the ability to create a fleet of metrobi drivers that we trust to deliver orders!! #### Reasons for switching to Metrobi A more professional service with more capability to see where our orders are at any time/contact with driver! #### Vendor response Hi Rachel, Thank you for your kind review! We’re glad our reliability, communication, and tracking features have been helpful. We’ll keep working to improve delivery timing to better meet your needs. Your feedback is much appreciated! Replied November 2024 --- ### Amazing delivery management tool with excellent support - Overall rating: 5/5 - Reviewer: Ghanshyam T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We were using manual processes and a few outdated tools before switching. Metrobi offered an all-in-one solution that was more modern, efficient, and easier to train our staff on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi has completely streamlined our local delivery process. The platform is easy to use, and the interface is clean and intuitive. I really like how quickly we can schedule deliveries, assign drivers, and track everything in real time. It saves us a lot of back-and-forth communication. The customer support is also a big plus — they’re fast, friendly, and very hands-on when needed. #### Cons There’s not much to complain about. If I had to mention something, it would be that the mobile app could be a bit faster when loading during busy hours. But overall, it’s not a dealbreaker and it seems to be improving with updates. #### Vendor response Hi Ghanshyam, Thank you for such a detailed and thoughtful review. We’re really glad to hear Metrobi has helped streamline your delivery process and that both the platform and support team have made a strong impression. Thanks again for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### Smooth Integration into Our Workflow - Overall rating: 5/5 - Reviewer: Dhoof M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered We didn’t have to change the way we work — this tool adapted to us. It made a huge impact on our delivery timing and customer experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling, routing, and delivery confirmation are all in one place. It cut down our coordination time by half. #### Cons Minor UI tweaks could make it even better, but nothing critical. Some tools have a better UX, this got job done regardless. #### Vendor response Hi Dhoof, Thank you for the great feedback. We’re happy to hear Metrobi fit right into your workflow and helped improve coordination and delivery timing. Your note on the UI is helpful, and we’re always working on improvements. We’re grateful to be part of your operation and appreciate your support. The Metrobi Team Replied July 2025 --- ### Very satisfied - Overall rating: 5/5 - Reviewer: Andrea P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It has been great so far! The customer service has been especially impressive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly. I have has no issues learning the platform. #### Cons The time it takes to get an emergency driver. It would be nice to be able to get a driver within 20 minutes. #### Vendor response Hi Andrea, Thank you for your kind words—we’re glad to hear you’ve found the platform easy to use and that our customer service has stood out. We also appreciate your note about emergency driver response times. We're continuously working to improve that experience, and your feedback helps guide those efforts. Thanks again for being with us, – The Metrobi Team Replied May 2025 --- ### Stress-Free Courier Service - Overall rating: 5/5 - Reviewer: Adnan H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Ain’t gotta worry ‘bout nothin’ with Metrobi. They pick up, they drop off, and they do it on time. Makes runnin’ a business a whole lot easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Always on time, no nonsense. The tracking system works like a dream. Support team actually helps when ya need ‘em. #### Cons Same-day delivery slots fill up fast sometimes. #### Vendor response Hi Adnan, Thanks for the great feedback. We’re happy to hear Metrobi has helped keep things stress-free and reliable for your business. Appreciate the heads-up about same-day delivery slots — we’re always working to expand capacity where it’s needed most. Glad to have you with us, – The Metrobi Team Replied May 2025 --- ### Great tool for delivery services - Overall rating: 5/5 - Reviewer: Elley C. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered When you’re running events, you can’t afford late or missing deliveries. That’s why we use Metrobi’s courier services—they’re always on time, and their route optimization makes sure nothing gets delayed. Whether we’re moving equipment, food, or decor, their drivers handle everything with care. Planning events is stressful enough, but at least deliveries are one thing I don’t have to worry about anymore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No more late deliveries screwing up my events. The drivers? Professional and actually give a damn. Booking takes like two clicks—ridiculously easy. #### Cons Wish they had more same-day options, but planning ahead helps. #### Vendor response Hi Elley, Thanks so much for the fantastic feedback. We're glad Metrobi has taken the stress out of deliveries for your events — that’s exactly what we aim for. It’s great to hear the booking process and driver professionalism are hitting the mark. We also appreciate your note about same-day options and are working on expanding availability. Thanks again for trusting us, – The Metrobi Team Replied May 2025 --- ### After 3 months of weekly deliveries, Metrobi is doing great! - Overall rating: 5/5 - Reviewer: Joe F. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered We have been using Metrobi now for about 3 months for our weekly delivery day for local orders. They have been the ideal niche service we needed for this weekly task. The ap works well. The drivers have done a gread job with our fragile and often heavy products. Our customers are happy, so we are happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Drivers have all been punctual, polite, and willing to work. The rates are reasonable for our needs. #### Cons No complaints at this point. Normally I would have some choice comments, but I don't. #### Vendor response Hi Joe, Thanks for the awesome review. We’re so glad to hear Metrobi has been the right fit for your weekly deliveries. It means a lot to know your customers are happy and that our drivers are handling your products with care. We appreciate your trust and look forward to continuing to support your business. The Metrobi Team Replied July 2025 --- ### Super Easy and Reliable! - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Super easy to use, drivers are solid, and the support actually helps! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes deliveries super easy with reliable local drivers. The platform is simple to use, and what I love most is that their customer support actually helps instead of just sending automated replies. #### Cons Sometimes, finding available drivers can take longer than expected, especially during busy hours. #### Vendor response Hi David, Thank you for the great feedback. We’re glad to hear Metrobi has made your delivery process simple and that our support team has been helpful when you’ve needed them. We appreciate your note on driver availability during peak times — it’s something we’re actively working to improve. Thanks again for being with us, – The Metrobi Team Replied May 2025 --- ### Best Choice for Fast Shipping - Overall rating: 5/5 - Reviewer: Uwe D. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi just gets it. Their drivers are quick, their tracking is on point, and I’ve never had a single issue. It’s the easiest courier service I’ve ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast deliveries, every time. The tracking is next-level. Super easy to schedule. #### Cons No complaints at all. I've been using them for some time now without any issues. #### Vendor response Hi Uwe, Thank you for the kind words. We’re glad to hear that scheduling, tracking, and delivery speed have all met your expectations. It’s great to know Metrobi has made your shipping process easier. We appreciate your trust in our team. – The Metrobi Team Replied May 2025 --- ### Metrobi is Solid for Food Delivery - Overall rating: 5/5 - Reviewer: Danny D. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's been really solid all the way. The biggest thing is the support from the team. They are communicative and understand the logistics of what you're trying to achieve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support team is absolutely first class. 24hrs, if you need anything, have questions about drivers, routes, pricing etc, they are there and tremendously responsive / helpful. The platform is super easy to use & understand, and it's helped grow my business significantly. #### Cons There are times where you're rolling the dice with drivers, even if they are vetted. I've had drivers do their own routes, take their sweet time or not be able to solve simple delivery issues on their own. But, Metrobi is quick to identify those drivers and seed them out. --- ### You Gotta Have Metrobi for Your Deliveries - Overall rating: 5/5 - Reviewer: Yash S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi is a total game-changer for our delivery setup. The route optimization is top-notch, and the on-demand drivers are a real lifesaver. All the integrations we need work smoothly—super important for our food and drink deliveries. Their support team? Always on the ball. If you’re a small biz lookin’ for a solid delivery solution, Metrobi’s the way to go! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling is a breeze Route optimization is spot-on Real-time tracking is a huge plus #### Cons After having the great experience with the Metrobi i have not face any issue so far. #### Vendor response Hi Yash, Thanks for the awesome review! We’re excited to hear Metrobi has been a game-changer for your delivery setup — from route optimization to real-time tracking and integrations. It’s great to know our support team has been helpful too. We’re here whenever you need us. – The Metrobi Team Replied May 2025 --- ### Metrobi first experience - Overall rating: 5/5 - Reviewer: Ashwani K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Metrobi offers a flexible and quick platform for local deliveries, the thing which i loved most about metrobi is the proof when delivering and also it gives a fair offer to earn $1200 a week. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexible scheduling for drivers and user friendly interface #### Cons They need to work on some app glitches otherwise everything fine. #### Vendor response Hi Ashwani, Thank you for sharing your first experience with Metrobi! We’re glad the flexible scheduling, user-friendly interface, and proof of delivery features stood out to you. We also appreciate the heads-up about app glitches — we’re working to smooth those out. We’re excited to have you on board, – The Metrobi Team Replied May 2025 --- ### OVERALL AMAZING! - Overall rating: 5/5 - Reviewer: TALIA T. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. OVERALL ITS HAS BEEN GREAT WITH A COUPLE OF ISSUES, BUT METROBI IS ALWAYS VERY HELPFUL #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AMAZING CUSTOMER SERVICE. RESPONSIBLE DRIVERS MOST OF THE TIME, GREAT SOFTWARE. #### Cons WE NEED AN APP!! :) AND I WISH I COULD REQUEST THE SAME DRIVER EVERY WEEK AS WE HAVE OUR FAVORITES ## More reviews [Next reviews](https://www.softwareadvice.com/scm/metrobi-profile/reviews/?page=2) --- Metrobi Reviews, Pros and Cons - 2026 Software Advice