--- title: "Metrobi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Metrobi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Metrobi is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/metrobi-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / [Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/) / Metrobi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/metrobi-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/metrobi-profile/alternatives/) # Metrobi User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 95 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 88 reviews (93%) - 4 stars: 7 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - One of the strongest advantages is better route planning, which helps reduce unnecessary travel time and improves delivery efficiency for large-item shipments. - Metrobi improved how we manage delivery scheduling, routing, and operational visibility across multiple testing environments. - It simplified several logistics processes while allowing our team to focus more on innovation and autonomous mobility development. ### Most mentioned cons - I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser. - The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on. - At times driver routes are hard to distinguish and the driver location icons are not updated in real time. ## Metrobi customer reviews Showing reviews 1-25 of 95 (page 1). ### Best local delivery software - Overall rating: 5/5 - Reviewer: sanjyot s. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Mobile experience is errorfree for drives and helps me in staying updated on all deliveries in real time without much of an lag #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very helpful in improve our delivery workflow and reducing delays. It’s been reliable and easy to onboard it to our workflow #### Cons learning curve takes a day but once u get a hang of it, it works alright #### Vendor response Hi Sanjyot, Thank you so much for the kind words. We're glad to hear Metrobi has helped streamline your delivery workflow and keep things running smoothly. We’re always working to make the onboarding process even easier, and it’s great to know the mobile experience is working well for your drivers. We really appreciate you being with us! The Metrobi Team Replied July 2025 --- ### Smooth Flower Deliveries That Impress Every Time - Overall rating: 5/5 - Reviewer: Deepak Y. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Our flower shop uses Metrobi Charlotte courier to ensure every bouquet arrives fresh and flawless. Route optimization avoids heavy traffic, and proof of delivery photos help us maintain a premium customer experience. Clients receive live ETA updates, which makes the process completely stress-free. Metrobi helped us elevate our service to new heights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking. The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time. #### Cons None—it’s reliable through and through. The only thing I’d like to see improved in Metrobi is more advanced customization options for reports and notifications. --- ### Metrobi's Review - Overall rating: 4/5 - Reviewer: Laura E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is good. We are being taken care of over the service we request and pay for. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The peace of mind to request a vehicle, and know it will be handled on time. #### Cons Due to the nature of our business, appearance and common sense is important and drivers are not always the brightest or most refined. --- ### The Delivery Management Software That Transformed Our Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I was in charge of deploying and managing delivery management for a specialty coffee shop client. Running a coffee shop that delivers freshly roasted beans to customers across the city is always stressful. Since adopting Metrobi’s delivery management software, my client's workflow has completely transformed. The route planner ensures that drivers take the most efficient paths, cutting down on delays and fuel costs. I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries. As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable. Most importantly, our customers almost never complain about any delays - we are able to constantly ensure timely deliveries. Metrobi has truly given us peace of mind and allowed us to focus more on product quality rather than worrying about logistics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Highly intuitive delivery management software that scales with small businesses 2. Route planner optimizes delivery schedules and saves both time and money 3. Real-time order tracking with seamless communication between shop and drivers 4. Professional, polite drivers who handle fragile packages with care 5. Easy onboarding for new staff and quick learning curve 6. Excellent customer support team that is responsive and proactive #### Cons 1. Occasionally wish for even more advanced customization in the route planner (but the current setup already works very well) 2. With so many features available, it can take a little time to explore everything, though once you do, it’s a huge advantage --- ### Scalable Delivery Management for a Growing Startup - Overall rating: 5/5 - Reviewer: Mentor H. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered As a fast-growing food-tech startup, we needed delivery management software that could scale with us. Metrobi’s route planner and centralized dashboard have been crucial. We handle hundreds of orders weekly, and the system ensures every delivery is optimized, trackable, and reliable. What once took hours of manual coordination now takes minutes. The support team has been outstanding, always quick to assist. Metrobi has allowed us to grow without worrying that logistics would hold us back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scalable delivery management software for startups Route planner handles high volumes efficiently Excellent support team Real-time updates and easy-to-use dashboard Saves hours of manual coordination #### Cons The only downside is that Metrobi has set such a high bar that we now compare every other vendor to them. --- ### Perfect Fit for Our Client's Catering Logistics - Overall rating: 5/5 - Reviewer: Predrag J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi made managing our client's catering deliveries simple and stress-free, especially during busy seasons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible scheduling, real-time tracking, and professional drivers make a huge difference. Clients love receiving live updates and delivery confirmations. #### Cons I’ve had a seamless experience since day one. It’s obvious that Metrobi truly prioritizes its customers when designing its services --- ### Efficient route for optimization for Growing business - Overall rating: 5/5 - Reviewer: justin w. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Metrobi has significantly improved our daily delivery operations. Once you get past the learning, it becomes an indispensable tool for logistics management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes route planning incredibly efficient. The automated optimization saves hours compared to manual scheduling, and the interface is clean intuitive #### Cons Intial setup takes some time to fully understand all feautures, especially the first time users and the result is perfect --- ### Excellent Platform for Our Coffee Roastery - Overall rating: 5/5 - Reviewer: Vanita R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Metrobi has been invaluable for handling recurring deliveries to cafés across the city. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recurring scheduling is easy, driver tracking is accurate, and proof of delivery eliminates confusion. Setup was fast and user-friendly. #### Cons We’ve had no issues whatsoever. Reasons for Choosing This Software: We needed a robust delivery partner for daily wholesale distribution, and Metrobi delivered. --- ### Best Courier Service for Restaurants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered If you’re in the food business, Metrobi is a must. Orders arrive hot, on time, and the software keeps everything running without a hitch. I can track every order in real-time, no stress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Food deliveries are always on time. The software makes managing orders a joke. Drivers actually care about the job. #### Cons Zero complaints. They got everything covered. #### Vendor response Hi there, Thank you for the glowing review. We're thrilled to hear Metrobi has helped streamline your food deliveries and brought peace of mind with reliable service and real-time tracking. It’s great to know our drivers and platform are making a real impact for your restaurant. We appreciate your trust, – The Metrobi Team Replied May 2025 --- ### Must-have tool for delivery services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi is our first choice for streamlining our delivery operations. I am just amazed by its route optimization and on-demand driver options. The integrations we use work great, which is incredibly important to us for managing our food and beverage deliveries. The support team is always responsive, and the operations run smoothly. Highly recommended for smaller businesses that need reliable delivery management solutions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love its easy scheduling and efficient route optimization. Real-time tracking is an additional plus for my company. #### Cons - Couldn't really find any issue so far. #### Vendor response Hi there, Thank you for the wonderful review. We’re thrilled to hear that Metrobi has helped streamline your delivery operations and that features like route optimization, real-time tracking, and integrations are working well for your team. We’re especially glad our support team has been there when needed. We appreciate your recommendation and your trust in Metrobi, – The Metrobi Team Replied May 2025 --- ### Fast and Easy Courier Services - Overall rating: 5/5 - Reviewer: Nivedita T. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has been a total game-changer for our online business. Their courier services keep orders moving fast, and the route optimization makes sure drivers take the best possible paths. Our customers get their packages on time, and we don’t have to stress about lost or delayed shipments. If you run an online store, this is the delivery partner you need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast deliveries make my customers real happy. Simple dashboard, no tech wizard needed. Pricing is straight-up—no sneaky charges. #### Cons More weekend drivers would be a bonus, but we plan ahead. #### Reasons for switching to Metrobi I recently switched from Uberall to Metrobi, and the difference has been remarkable. Metrobi’s intuitive delivery planning software has streamlined our logistics, reducing manual work and optimizing routes efficiently. #### Vendor response Hi Nivedita, Thank you for the great feedback. We’re glad to hear Metrobi has helped simplify your delivery operations and keep your customers happy. It's great to know the dashboard and route optimization are making a real difference. – The Metrobi Team Replied May 2025 --- ### Reliable and Hassle-Free Courier Service - Overall rating: 5/5 - Reviewer: Anurag S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has been a fantastic courier service for our business. Their drivers are professional, and any issues get resolved quickly. The service is reliable, cost-effective, and integrates smoothly with our scheduling tools. We’re very happy with it and plan to keep using it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Always on-time and reliable Clear and fair pricing Support team is responsive and helpful #### Cons Sometimes, availability is limited during peak times, but planning ahead helps avoid issues. #### Reasons for switching to Metrobi Metrobi provided me with the greatest level of independence and required minimal adjustments on my part. #### Vendor response Hi Anurag, Thank you for the great feedback. We're happy to hear Metrobi has provided a reliable and hassle-free experience for your business, and that our support team and scheduling integration are meeting your expectations. We’re glad to have you with us, – The Metrobi Team Replied May 2025 --- ### Metrobi review - Overall rating: 5/5 - Reviewer: Claire G. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The team is super helpful and very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is easy to use and drivers are reliable. #### Cons The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on. #### Reasons for switching to Metrobi better drivers, more reliable even if more expensive #### Vendor response Hi Claire, Thank you for your honest feedback. We're glad to hear the ease of use and driver reliability have made a positive impact, and we’re especially happy our team has been helpful and responsive. Your comments on pricing and the UI are very helpful — we’re reviewing both as we continue improving the experience. Thanks again for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### Convenient and Reliable Service for My Business - Overall rating: 5/5 - Reviewer: Ashwini D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall Metrobi is a good alternative to its competitors and helpful to grow the brand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Drivers handle items carefully Great customer support, always responsive Saves a lot of time on daily logistics #### Cons I wish the mobile app had a few more customization options, but it’s not a deal-breaker. #### Reasons for switching to Metrobi Becasue we were not satisfied with the product and its offerings. And our shipment was getting affected which we can not afford. #### Vendor response Hi Ashwini, Thank you for the great review. We’re glad to hear Metrobi has helped simplify your logistics and that our drivers and support team have made a strong impression. – The Metrobi Team Replied May 2025 --- ### Superb Delivery Service - Overall rating: 5/5 - Reviewer: Cathy R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Metrobi has gone above and beyond my expectations. This was my first experience using a delivery service for business, and I had very high standards. Their response time has been outstanding whenever I had a question. My representative, [sensitive content hidden], is professional, patient, and knowledgeable. Metrobi has made my work much easier, especially for customers who need fast product delivery. Overall, I’m fully satisfied and have already recommended them to other potential clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their meticulous attention to detail, consistent record of on-time deliveries, and dedicated customer support team. #### Cons Honestly, nothing is lacking. It’s clear they’ve put a lot of thought into providing a service and building a business that truly meets their customers’ needs. #### Reasons for choosing Metrobi Because of the services they offered that best aligned with the needs of my business. #### Vendor response Hi Cathy, Thank you for your wonderful feedback! We’re thrilled to hear that our service has exceeded your expectations and that our team has been helpful in meeting your delivery needs. Your recommendation means a lot to us, and we’re grateful for your continued support! Replied November 2024 --- ### owner of Earth First Farms - Overall rating: 5/5 - Reviewer: Tom R. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer support. Drivers are a little hit or miss, but the 'hits' are fantastic and always make things easier. #### Cons I don't like the changes to the customer info while uploading and creating a new delivery. I need more details and flexibility on the product field --- ### Smooth Integration into Our Workflow - Overall rating: 5/5 - Reviewer: Dhoof M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered We didn’t have to change the way we work — this tool adapted to us. It made a huge impact on our delivery timing and customer experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling, routing, and delivery confirmation are all in one place. It cut down our coordination time by half. #### Cons Minor UI tweaks could make it even better, but nothing critical. Some tools have a better UX, this got job done regardless. #### Vendor response Hi Dhoof, Thank you for the great feedback. We’re happy to hear Metrobi fit right into your workflow and helped improve coordination and delivery timing. Your note on the UI is helpful, and we’re always working on improvements. We’re grateful to be part of your operation and appreciate your support. The Metrobi Team Replied July 2025 --- ### Reliable and easy to work with - Overall rating: 5/5 - Reviewer: Jules D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We’ve been using Metrobi for a few months now to handle our local deliveries. It’s been dependable, and we don’t need to think too much about the day-to-day stuff anymore. The drivers are usually on time, the platform is simple to use, and support is easy to reach when needed. It’s taken some stress off our team and helped us stay organized. We’re sticking with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup was quick, and the repeat delivery feature saves us time every week. I like how the dashboard keeps things organized, and the communication from their team is clear and responsive. Whenever we’ve had a question or something didn’t go as planned, someone was there to help without delays. #### Cons There have been a few small delivery delays, and once or twice a driver went to the wrong entrance. Nothing major, and they’ve always handled it well, but it’s worth mentioning. #### Vendor response Hi Jules, Thank you for your thoughtful feedback. We're happy to hear Metrobi has helped simplify your local deliveries and reduce day-to-day stress for your team. We also appreciate your note on minor delays — it’s something we continue to work on improving. It means a lot to know you’re sticking with us, and we’re here whenever you need support. – The Metrobi Team Replied May 2025 --- ### Efficient, Reliable, and Built for Local Businesses - Overall rating: 5/5 - Reviewer: Priyanshu M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has become a core part of our operations — we rely on it daily to coordinate deliveries to our clients throughout NYC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Driver management is seamless, and the ability to assign, reassign, and monitor deliveries in real time helps us stay flexible. Proof of delivery with photos and signatures provides peace of mind for high-value shipments. #### Cons I’d love the ability to export fully customized reports with filters and date ranges directly from the dashboard. #### Vendor response Hi Priyanshu, Thank you for sharing your experience with Metrobi. We're glad to hear it's become such an important part of your daily operations, especially in a fast-paced market like NYC. We appreciate the feedback on customizable reports — it's a great suggestion, and we’ll make sure to pass it on to our team. Thanks for trying Metrobi and for your thoughtful review, – The Metrobi Team Replied May 2025 --- ### Saved Us from Manual Mistakes - Overall rating: 5/5 - Reviewer: Meet M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We needed a system that would reduce human error without increasing admin work and this fit perfectly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Real-time syncing means we’re never guessing. Everyone from dispatch to drivers is on the same page at all times. #### Cons Offline functionality could be significantly improved for better performance in low-signal or no-network areas. #### Vendor response Hi, Thank you for your review. We’re glad Metrobi has helped reduce manual mistakes and kept your team in sync with real-time updates. Your note about offline functionality is well taken — we know how important that is in certain areas and will continue working to improve it. Appreciate your feedback and support, – The Metrobi Team Replied May 2025 --- ### Best Choice for Quick Shipments - Overall rating: 5/5 - Reviewer: Svitlana F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered If you need stuff delivered quick, Metrobi is the way to go. Their drivers don’t waste no time, and the tracking system works like a charm. No complaints here! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast and reliable service. The system is easy to use. Drivers know their routes real well. #### Cons Ain’t much, but the app could use a few more features. #### Vendor response Hi Svitlana, Thanks for the great review! We’re glad Metrobi has been a fast and reliable solution for your deliveries, and it’s great to hear the drivers and tracking system are meeting your expectations. We also appreciate your note about the app — we’re working on adding more features soon. Thanks again for being with us, – The Metrobi Team Replied May 2025 --- ### Super Easy and Reliable! - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Super easy to use, drivers are solid, and the support actually helps! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Metrobi makes deliveries super easy with reliable local drivers. The platform is simple to use, and what I love most is that their customer support actually helps instead of just sending automated replies. #### Cons Sometimes, finding available drivers can take longer than expected, especially during busy hours. #### Vendor response Hi David, Thank you for the great feedback. We’re glad to hear Metrobi has made your delivery process simple and that our support team has been helpful when you’ve needed them. We appreciate your note on driver availability during peak times — it’s something we’re actively working to improve. Thanks again for being with us, – The Metrobi Team Replied May 2025 --- ### Best Choice for Fast Shipping - Overall rating: 5/5 - Reviewer: Uwe D. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi just gets it. Their drivers are quick, their tracking is on point, and I’ve never had a single issue. It’s the easiest courier service I’ve ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast deliveries, every time. The tracking is next-level. Super easy to schedule. #### Cons No complaints at all. I've been using them for some time now without any issues. #### Vendor response Hi Uwe, Thank you for the kind words. We’re glad to hear that scheduling, tracking, and delivery speed have all met your expectations. It’s great to know Metrobi has made your shipping process easier. We appreciate your trust in our team. – The Metrobi Team Replied May 2025 --- ### Fast and Reliable Courier Services for Businesses - Overall rating: 5/5 - Reviewer: Kristian G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has been a great addition to our courier services. The drivers handle packages with care, and their support team is always ready to help. It saves us a lot of time and effort, making our daily logistics much more efficient. A fantastic choice for businesses looking to streamline their delivery process! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Professional and careful drivers Excellent customer support Saves a lot of time in daily logistics #### Cons The mobile app could have more features, but it still works well. #### Vendor response Hi Kristian, Thanks for the great review. We're glad Metrobi has helped streamline your logistics and save time in your daily operations. It’s great to hear our drivers and support team have made a positive impact. We also appreciate your feedback on the mobile app — improvements are on the way. Thanks again for choosing Metrobi, – The Metrobi Team Replied May 2025 --- ### The Ultimate Courier Service for Fast Deliveries - Overall rating: 4/5 - Reviewer: Seepika W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Metrobi has completely changed the way we handle deliveries. Their courier services offer top-tier route optimization, and the on-demand drivers make our operations much smoother. The integrations work flawlessly, which is essential for our food and drink business. Their support team is always quick to assist. If you’re running a small business, Metrobi is the best choice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy-to-use scheduling Perfect route optimization Real-time tracking for better control #### Cons Would love to see more customization options for reports, but the current setup works well. #### Vendor response Hi Seepika, Thank you for the thoughtful review. We're happy to hear Metrobi has helped improve your delivery operations with reliable drivers, optimized routes, and seamless integrations. We also appreciate your feedback on report customization — it's a great suggestion and on our radar. Thanks for giving Metrobi a try, – The Metrobi Team Replied May 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/scm/metrobi-profile/reviews/?page=2) --- Metrobi Reviews, Pros and Cons - 2026 Software Advice