About eBuyerAssist

eBuyerAssist by Eyvo is a cloud-based procurement solution that caters to businesses across various industry verticals, which helps them to manage their purchasing routines, from requisition to fulfillment.

eBuyerAssist features an integrated, modular procurement tool with applications for supplier management, strategic sourcing, warehouse management and contract management. It also includes modules for approvals, purchase orders, budget control, cost accounting, asset management, inventory management, customer order, invoice matching, vendor portals and vendor risk management.

With vendor risk management, users can audit their vendors and suppliers to ensure regulatory compliance. With eBuyerAssist’s procurement dashboard, users can monitor the...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

69 Reviews of eBuyerAssist

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(61)

61

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 69 results

August 2016

Richard from Unum

Verified Reviewer

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Reliable, easy to use and very flexible to change

We had to deploy a new procurement system with very short lead times - I was tasked with finding, testing and recommending a new product - I looked at 5 and the Mikrofax system stood out both to me and my managers. We liked its ease of deployment, short training requirements and highly flexible methodology. We had some very unusual requirements and the team at Mikrofax really nailed it for us.

Pros

Feature rich Ease of use Speed of deployment Easy to change Strong workflow Very strong customer service

Cons

They constantly release new features which is challenging to keep up with for our staff

October 2020

Katarina from Sun Gardens Dubrovnik

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great software

Eyvo software is very user friendly and simple to learn and use.

Pros

The Eyvo software helped us to shorten the time from receiving the offer to the offer being approved. With Eyvo software offers are visible to adequate person almost immediately so there is no more waiting or calling to get the approval. Since our firm has three or sometimes even four approval levels – before Eyvo we used to spend a lot of time just getting approvals.

Cons

Not really any large cons. It is really easy to use.

March 2018

Robert from Cleary Gottlieb

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

March 2018

Very easy and intuitive software

Pros

Very simple layout that provides numerous functionalities. This software is immensely important to the overall success of our department.

Cons

There are some bugs that could be resolved that would make the overall experience better, but overall it does a good job for us.

Response from Eyvo

Replied March 2018

Hi Robert thanks for the nice words and giving us a review. Regarding your comments, our support team report we have not had any issues logged on your system ; However, if you have any concerns please do refer them to your local sysadmin who can review them and forward them to us for immediate resolution.

March 2016

David James from Barwa Bank

Verified Reviewer

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

March 2016

Comprehensive product, feature rich works well and was simple to deploy

We deployed this system into our bank after reviewing several different eprocurement vendors. We found the Mikrofax eBA system to be the perfect balance of functionality, usability at a fair and affordable price - plus the pre-sales staff were very knowledgeable and knew the correct answers to all our questions - even helping us improve our internal process's. We had onsite training which helped our more hesitant users. Since deployment we have also deployed some additional modules like RFQ and Vendor Portals - our suppliers now feel fully engaged - we would recommend this product.

Pros

Great order approvals process - via email suits us perfectly Good design, easy to understand Simple to train on Technical Support staff are excellent Cost per user was fair Have run incident free for over 12 months so far

Cons

On-boarding of our vendors was complex as we didn't have then in a computerized form so they had to be manually entered Setting up new users needed some additional detailed training to ensure all the access rights were correct There was minimal documentation when we first started to assist us getting our expense codes worked out but they have since improved the documentation

June 2020

Clive from Proskauer Rose

Company Size: 1,001-5,000 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Director of Procurement

Really happy.

Pros

eBuyerAssist is a great product and great value. It has robust and complex eprocurement functionality at a fraction of the cost of the big 3 or 4 leading providers. I have worked with the system for years and the support is good and the functionality improves regularly.

Cons

Reporting is a bit manual but other than that compared to other systems I have worked with or demoed it does a reasonable job.