eBuyerAssist software


eBuyerAssist by Eyvo is a cloud-based procurement solution that caters to businesses across various industry verticals, which helps them to manage their purchasing routines, from requisition to fulfillment.

eBuyerAssist features an integrated, modular procurement tool with applications for supplier management, strategic sourcing, warehouse management and contract management. It also includes modules for approvals, purchase orders, budget control, cost accounting, asset management, inventory management, customer order, invoice matching, vendor portals and vendor risk management.

With vendor risk management, users can audit their vendors and suppliers to ensure regulatory compliance. With eBuyerAssist’s procurement dashboard, users can monitor their organization’s entire purchasing operation, track receipts and verify purchases to ensure visibility. eBuyerAssist also offers a reporting engine that allows users to generate custom reports, spot trends and make business decisions.

Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8

47 Reviews of eBuyerAssist

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  • Robert from Cleary Gottlieb

    Number of employees: 1,001-5,000 employees

    March 2018

    Very easy and intuitive software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very simple layout that provides numerous functionalities. This software is immensely important to the overall success of our department.

    Cons

    There are some bugs that could be resolved that would make the overall experience better, but overall it does a good job for us.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Eyvo, Eyvo, Inc.

    March 2018

    Hi Robert thanks for the nice words and giving us a review. Regarding your comments, our support team report we have not had any issues logged on your system ; However, if you have any concerns please do refer them to your local sysadmin who can review them and forward them to us for immediate resolution.

  • LISA from GOODWIN HOUSE INCORPORATED

    Number of employees: 501-1,000 employees

    August 2017

    This software is very user friendly. It was easy to install and implement. It's a huge asset!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Convenient, simple, and easy.

    Pros

    The software was very easy to install and implement and our IT Director loved the fact that it was cloud based. It has a great budget component that allows us to monitor the budget in real time. The remote app is extremely important because it allows us to assign PO numbers, approve orders, and using our smart devices. I also like the fact that I can monitor the work flow in my office by checking the status of the orders. I also like the fact that I can receive order confirmations from the vendors. The contract repository is great, especially the tickler system. The Management Reporting feature is great. It allows us to summarize our purchases for the managers in real time. The analytics are fantastic, and the built in audit trail is wonderful for our auditors.

    Cons

    I don't like the fact that system does not integrate with our financial system. It would also be great if we could have templates for RFP's and write contracts from the system. As the Director, I would also like to receive notification when an item changes price.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Eyvo, Eyvo, Inc.

    August 2017

    Thank you for your review - all your comments have been noted. We wanted to let you know that we do integrate with all financial systems and we would be happy to discuss this with you further plus we would be happy to address/resolve the other points you mentioned. Please do send us an email to kick this process off. Thanks again ! Eyvo Support.

  • Melissa from assure360

    Number of employees: 201-500 employees

    August 2017

    I have had nothing but a positive experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    record keeping and tracking of all RFQs, Orders and Support Contracts.

    Pros

    This system is very user friendly, quick and easy to follow. I like that I can send Orders to multiple approvers at one time.

    Cons

    I would prefer that it doesn't time you out. The cost is a bit high, but I guess you get what you pay for.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jessica from assure360

    August 2017

    Easy to use, eliminated a lot of disjointed spreadsheets, made procurement process smoother

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    -Automatically generated approval emails make my life so much easier.
    -Being able to organize supplier contracts by end date

    Cons

    -I wish there was a way we could pay less for certain users that are only cost center approvers.
    -I wish there was a way to hide Closed & Cancelled orders

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sophie from DJI Inc

    June 2017

    Modular and fits our needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What we liked was that we only had to purchase the parts of the solution we needed and we didn't have to buy the parts we didn't. That allowed us to hit our budget which was quite low.

    Cons

    The system starts to get complex when you add the additional modules and also starts to affect a lot of different departments in different way - this can be a good thing if you are a large company but not so good if you are a much smaller firm - but the system certainly does what we needed

    Review Source: Capterra
  • Peter from Bullet Organization

    February 2017

    Very fast system and seems to have all the required features of a larger ERP system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were looking at all the other systems here - none of them had the features vs price ratio better than the eBuyerAssist system. We spent 6 months surveying systems before we decided on this one - and we are very happy - would highly recommend.

    Review Source: Capterra
  • Peter from Yandex

    February 2017

    Functions well - no problems- amazing support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Their customer service is the best I have ever experienced - the sales process was seemless - they gave us a 30 day paid trial and we went straight to live running. Our CEO loves it and so does our CFO. It made me look like a rockstar

    Review Source: Capterra
  • Jose from DLJ International

    February 2017

    Quick deployment promise and it lived up to it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We needed to deploy the entire system in a week from start to finish and we did it with 2 days to spare - its been running fine ever since Lots of features we needed - love the integrated approvals process and supplier compliance features

    Pros

    fast to deploy feature rich 100% reliable (so far)

    Cons

    No Spanish language version

    Review Source: Capterra
  • Diane from Arkitektura

    February 2017

    Reliable and strong product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been running it for 2 years and we were happy to write a review per the Mikrofax's teams request. We have had no issues or problems - the system hasn't missed a beat since it was installed and has made our process's far more efficient. We have slowly expanded its use over time and we would recommend it.

    Pros

    Reliable, simple and cost effective

    Review Source: Capterra
  • Alex from International Hotel Corporation

    February 2017

    Best functionality for the price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Rolling out across our entire hotel brand worldwide after an exhausting research effort - so happy we found Mikrofax and the eBA system. Functionally rich system, best price performance ratios that we found and also it can be customized to out specs and will integrate into all our 3rd party apps.

    Pros

    Price performance ratio - simple to learn and operate - easy to integrate

    Review Source: Capterra
  • Tracy from tracywierzelewski@gmail.com

    February 2017

    Highly functional solution easy to use, meets our needs and has AWESOME support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have had the system for a year now and we just renewed our annual licence. We have been very happy with both the product and the performance of Mikrofax sales and support. They have always been there with answers in literally minutes for any question we might have. The system is highly functional and has increased our productivity rate and reduced errors in our process's' - We would highly recommend it.

    Review Source: Capterra
  • Peter from Lucid Motors

    February 2017

    Easy to use and very capable solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mikrofax's system has been a valuable and very scalable e-procurement governance tool as we have grown our company. Their web-based system provides an easy to use and very capable solution with a lot of functionality at an attractive price.

    Review Source: Capterra
  • Tammy from Atlas Shipping

    September 2016

    Perfect procurement system for us

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were looking for a small system that could possible expand out through the business. We found the Mikrofax eBA system to be easy to use and expandable with many features some of which we don't use but we liked the future proofness

    Review Source: Capterra
  • Paul from Downer

    September 2016

    Users and managers are very happy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    T went to market to source a new purchasing system and sat through a lot of demos and the Mikrofax system stood as being the one with the most features for the money - so I recommended that and the users seem very happy wth it - it's proven to be 100% reliable and the team at Mikrofax are competent and highly responsive.

    Review Source: Capterra
  • Karen from American Federal Union

    September 2016

    Highly efficient system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy deployment - painless training - we wet live within 10 days and have since upgraded it to include 2 additonal modules and another 100 users - we really love it

    Review Source: Capterra
  • David from Raddisson

    August 2016

    Best procurement system we found

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This seemed to be the best of the bunch. Excellent requisitioning module and approvals support complex chains with multiple different levels - the vendors love the portal they can login to to do their RFQ and the vendor onboarding has never been easier. Our line managers love it as they can do their approvals on their mobile devices with ease.

    Pros

    Great experience all round - highly recommended

    Cons

    None

    Review Source: Capterra
  • Paula from Macmillan

    August 2016

    High functionality and very flexible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We thought we had simple requirements but none of the more basic eprocurement systems listed here could meet what we needed - when we found the Mikrofax system we found a perfect match of function and fit at the price we had a budget for. We are very happy with out choice,

    Pros

    Lots of features with very flexible approval rules
    The system is constantly being updated which is great
    Mikrofax support are first class in their knowledge and responses

    Cons

    None

    Review Source: Capterra
  • Richard from Unum

    Number of employees: 10,000+ employees

    August 2016

    Reliable, easy to use and very flexible to change

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We had to deploy a new procurement system with very short lead times - I was tasked with finding, testing and recommending a new product - I looked at 5 and the Mikrofax system stood out both to me and my managers. We liked its ease of deployment, short training requirements and highly flexible methodology. We had some very unusual requirements and the team at Mikrofax really nailed it for us.

    Pros

    Feature rich
    Ease of use
    Speed of deployment
    Easy to change
    Strong workflow
    Very strong customer service

    Cons

    They constantly release new features which is challenging to keep up with for our staff

    Review Source: GetApp
  • April 2016

    Great system to grow your purchasing dept with and instill strong buying controls

    Ease-of-use
    Quality
    Support
    Value for Money

    We did a thorough search of the market place in 2015 and found only 3 vendors that managed to give us the price performance ratio we were looking for. We settled on the eBA system from Mikrofax because they were highly responsive to our needs and wowed us with their excellent sales presentation. Our CFO was sold on the basis of ease of use and the level of tight control the system offered over the buying process. The system has been running for 6 months without any issue and has delivered everything it promised - in fact we have added 50 extra users and 4 optional modules since we initially deployed it. The RFQ module alone is saving us a ton of work we used to do manually. I will be recommending it to other companies that I know.

    Pros

    Well designed and powerful with good analytics and budget controls
    Easy to use with minimal training
    Deployed in 7 days !
    Kept it sales promises - no bait and switch
    Integrates well with other systems due to the Open ODBC platform
    Their customer support is very fast - responding literally in minutes

    Cons

    Its not the prettiest system to look at - the design is very business like - could do with a bit more color but that a personal choice
    Reporting tools are powerful but needed a little getting used to
    Can be expensive if you want any custom work done but thats fairly typical

    Review Source: GetApp
  • David James from Barwa Bank

    Number of employees: 201-500 employees

    March 2016

    Comprehensive product, feature rich works well and was simple to deploy

    Ease-of-use
    Quality
    Support
    N/A
    Value for Money

    We deployed this system into our bank after reviewing several different eprocurement vendors. We found the Mikrofax eBA system to be the perfect balance of functionality, usability at a fair and affordable price - plus the pre-sales staff were very knowledgeable and knew the correct answers to all our questions - even helping us improve our internal process's. We had onsite training which helped our more hesitant users. Since deployment we have also deployed some additional modules like RFQ and Vendor Portals - our suppliers now feel fully engaged - we would recommend this product.

    Pros

    Great order approvals process - via email suits us perfectly
    Good design, easy to understand
    Simple to train on
    Technical Support staff are excellent
    Cost per user was fair
    Have run incident free for over 12 months so far

    Cons

    On-boarding of our vendors was complex as we didn't have then in a computerized form so they had to be manually entered
    Setting up new users needed some additional detailed training to ensure all the access rights were correct
    There was minimal documentation when we first started to assist us getting our expense codes worked out but they have since improved the documentation

    Review Source: GetApp
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