All MyCarrierTMS Reviews
1-25 of 98 Reviews
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Vince
Building Materials, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Fast and Easy
I came into a Logistics Coordinator position with absolutely zero experience in this field. Using MyCarrier, I was able to quickly learn the function of my new position, and it made the whole process so easy I was able to handle my job fully within only a couple days.
PROSMyCarrier makes the scheduling portion of my workflow incredibly fast and easy. In the one time I had to reach out to their customer service chat, they responded quickly with a solution to the error message I was getting.
CONSNothing major, a couple features I wish was were there would be the ability to change the ship date while on the Carrier Selection page rather than going back a page to change it, and then forward. The other would be the ability to cancel a pickup directly from MyCarrier. Maybe I'm not seeing this feature, it seems like something that should/would already be there. As it is, if a customer makes any last minute changes to a delivery that requires a new pickup date, I need to call the carrier and go through that whole process.
Ronda
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
Experience
It has been great! We had 1 hiccup with a cross pro and Southeastern losing our product. Still have not got paid on the lost claim.
PROSEasy to maneuver, find thing easy, great customer service. I can run reports .
CONSNeed to learn more about the full/ volume quotes on the system.
Reasons for switching to MyCarrierTMS
Calendar, Tracking functions.
Soua
Textiles, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
MyCarrierTMS Review
Overall this system is user friendly and easy to navigate.
CONSI don't like the fact that you can't go back into the BOL and edit it. You would have to key in a whole new BOL and that is time consuming.
Alex
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Easy to Use TMS
Mycarrier has changed the way we manager our logistics at Pro-Fast. The software is very user friendly for our warehouse employees and simple to intergrate into our daily processes. It has enabled us as a distributor to create an entirely new freight program and manager all of our inbound traffic from our vendors. This has led to cost savings and more efficient receiving processes. Mycarrier is the best and has changed our business.
CONSThe only feature I can think of would be a daily digest of shipments that are delivering late or at risk for delivering late delivered as an email notification.
Pavel
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
One of the best decisions we have made when we moved to MyCarrier TMS
We are very happy with MyCarrier TMS and I have set several people on it even outside of the shipping department so that they may do their own checking instead of bothering us in the warehouse.
PROSThe most exiting feature is that now we have all of our carriers on one platform. We can easily compare rates and transit times when quoting. All the shipping paperwork is available in one place and it is uniform across the different carriers.
CONSIt does yet have an option for 3rd party shipping and pickups and deliveries to addresses other than ours.
Reason for choosing MyCarrierTMS
Ease of use and consolidation of quoting and shipping.
Todd
Machinery, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Freight done easy!
The transition from Kuebix was very easy! Seamlessly done and a vast improvement to MyCarrier. Quotes from multiple carriers are setup with VERY accurate rates.
CONSThe only thing I'm not found of is, unless I missed it, is not having an option to not have PRO's automatically associated with pickups. Reason being is we have one printer and plenty of PRO labels from carriers to use which I me is easier for shipping.
Dee
Food Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
MyCarrierTMS keeps our business rolling!
Our business has grown by leaps and bounds over the past few years and MyCarrierTMS has really helped us keep up with that growth.
PROSMyCarrierTMS is the perfect one stop shop for my team to manage our outbound freight! It helps me with freight rates for our customers and our sales team. The ease of use is perfect for every member of my team to be able to schedule daily freight with no trouble at all.
CONSThe one thing I would add is the ability to change the ship date in different stages of the process. Right now we have to go all the way back to the beginning quote page and start over.
Jennifer
Packaging and Containers, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
MyCarrierTMS is INVALUABLE!
Smooth, easy, and support is always friendly, fast, and most of all AVAILABLE
PROSI like it's ease of use, I like that all my options are available in one place. Before I began using MyCarrierTMS, sometimes I would have to go to THREE separate carrier's websites to get quotes, then compare, etc. Using MyCarrierTMS, has saved me invaluable time. I can actually get my routine done on a daily basis now.
CONSReally the only thing I don't like is the "pop up" which appears after you select your Carrier and begin schedule pickup function. It is asking if you would like cargo insurance. My company wouldn't ever use this function, and I have asked that it be bypassed for me. Initially, customers were given a choice as to whether you want to see it or not. I wish I would've said no. But that's a small complaint, it's a great tool for a busy person like me.
Alexa
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Great time saver for people using multiple carriers and as a carrier managing activity from customer
Good product and wish all customers would give it a chance. Back when I was a shipper working for a distribution company, this would have been a huge time saver for me if it existed back then.
PROSBeing able to offer customers 1 spot to go to for managing all their shipping no matter which carrier they are using (direct carrier relationships). As a carrier it gives visability to manage activity with customers from 1 screen.
CONSNot all carriers are easy to intergrade and some customers too busy to learn something new give up going back to familiar ways.
jacob
Warehousing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
The freight Gods agree!
This software is able to keep absolutely everything you need freight wise in one spot. Tired of switching tabs to check quotes through multiple carriers, not anymore. My carrier has it all on one interface. This product saves time and maximizes efficiency. If you or your company wants an upgrade this is the software to use. My company did and we will never look back. Boost your potential as a company and do not I REPEAT do not miss you on this opportunity.
PROSAbility to have all my freight needs and companies in one location.
CONSBugs at the beginning, but all is well now.
Reason for choosing MyCarrierTMS
It is truly a superior product compared to other systems out there. Plus the customer service is top notch, unlike anything else out there.
Patricia
Building Materials, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
"Happy Using MyCarrier TMS"
Everyone needs more time in their day to day business adventures. Overall Experience is the fact it saves me time and allows me to focus on other tasks and customers that I would otherwise not be able to help.
PROSAll my carriers are grouped together on one screen with our company tariff entered for each carrier. This allows me to choose the carrier I want to use, quick and easy to use, it saves me a lot of time, and frees up space on my computer.
CONSThe " Accessorials" do not list all the options I need : " freeze protection",
Harry
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Online transport management software
- Your customer gives the login access for you. It helps in setting up the online appointments with your customer. It shows all the available appointments. - Best customer service. - Always send advance email for the schduled maintenance.
CONS- No cons for TMS yet. All good for daily use.
Glyn
Building Materials, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
hvp
I'm very impressed with My Carrier, a great asset to my shipping needs
PROSAll my carriers are reachable at one location. quick, easy and a wealth of information
CONSDays where all carriers or all processes don't work
Reasons for switching to MyCarrierTMS
Kubix wasn't nearly as user friendly.
cody
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
From One of the Largest Turbocharger Distributors in the World
ability to quote multiple through multiple carriers through our own accounts is a game changer; scheduling pickups and insuring shipments is quick and effortless; integration with our processes was seamless; customer service was highly responsive.
CONSfreight auditing is possible, and while this is largely on the carrier, it could be better
Robert
Import and Export, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Scispec Review
MyCarrierTMS has made it so that I have more time in the day to perform other tasks.
PROSI like the ease of using the software. Everything is self explanatory and if there are issues Customer Service is right there to handle the situation
CONSThere were a few hiccups with some of the integration but all in all this has been a great piece of software
Dereck
Wholesale, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Frist Time User
I'm very pleased with My Carrier . The turn around time to get a quote back to my customer was cut down from a 2 hours to 30 min. So with a team of 4 on this program, we are about to get more order shipped out a lot quickly than before.
PROSIt so nice that you do up one quote and all of the LTL carrier that you have set up under you profile instant have your quote done.
CONSThe only issue that I have is logging onto the site , that is take some time ( 10 sec) to open up. That could be my computer issue not this site.
Reason for choosing MyCarrierTMS
My Estes Account Rep send me a invite to My Carrier . She was saying how much time it would save me and it did.
Vendor Response
Dereck, thank you for the feedback. We value all of our customers feedback. If you continue to have slow logins, feel free to contact support through our live chat. Application performance is a top priority for us.
Replied February 2022
Roger
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Best software on the market
great.
PROSquick rate quote, multiple carriers integrated.
CONSadd more carriers to the list and continue to add new features.
Danny
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
MyCarrier review
Making my customers lives a lot more efficient.
PROSVery easy to use but I like the customization for product loading and address book detail. Also really like the one click option to schedule pickups.
CONSThe quick BOL and process for outbound collect shipments
Aaliyah
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Review?
Keeps everything organized. I can see what's going in and out, and what should've been picked up.
CONSLittle confusing to learn at first. Also sometimes can find better prices on the logistics website than mycarrier.
Kimberly
Farming, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Ease
we love it
PROSthe ease of running a quote and doing a BoL and label
CONSnothing at all. like everything about it
Vendor Response
Kimberly, Thank you for the feedback. We always appreciate hearing directly from our users.
Replied August 2022
Jeff
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
My carrier Review
Price, Ease of use, functionality and the ability to personalize some features.
CONSAdding regional carriers has been challenging due to carrier response.
Mandi
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
MyCarrier Review
Ease of use and quality of customer service
CONSPro numbers have been duplicated which has cause a delay in shipment.
Brandon
Machinery, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2022
Miura Boiler
Overall I am very happy with the TMS System
PROSI enjoy the ease of use and the ability to track and run reports on performance and shipping lanes.
CONSthere are a lot of down times, and if there is issues with any of my carrier sites, without a error notification
Deanna
Chemicals, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2022
Moderate user - happy but could be happier
The ability to pull and re-run past quotes.
CONSThe Reference field and po fields do not always get printed on the carrier's invoices. I don't know if this is a specific carrier issue or an issue of the My Carrier Software. It would be much simpler for my finance team if the reference and po numbers we enter would print on the carrier invoices that are issued to us.
Reasons for switching to MyCarrierTMS
Cost, features, and ease of use.
Helen
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Traffic Mgr
it is fine.
PROSall info from our carriers together in one system
CONShangs up sometimes, other than that it's fine.