NetSuite vs ShipStation

NetSuite has 723 reviews and a rating of 4.09 / 5 vs ShipStation which has 700 reviews and a rating of 4.71 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.09 / 5 (723)

4.71 / 5 (700)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 26, 2020

November 23, 2020

Pros/Cons

  • Pros

  • easy to use, easy to learn and very functional

  • I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

  • Cons

  • When going deeper into editing, it can get a bit confusing, but it is easy to learn what steps you have to take to edit a particular piece of a page.

  • Though it is a great software, customer service staffs are not well trained and not very knowledgeable about the product.

  • Pros

  • I love ShipStation. It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed.

  • It was cloud based and is easy to use. Great tool for our team to work together.

  • Cons

  • There are USPS errors every once in a while when we go to printing labels. However, they are usually resolved quickly.

  • Setting up automation is a little difficult at first, but once you do a couple, you get the hang of it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

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7 Recommendations

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Pricing Guide

2020 Supply Chain Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux