All Newline WMS Reviews
1-25 of 28 Reviews
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Trisha
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Enhancing Efficiency and Reducing Costs in the Warehouse
Newline WMS's user-friendly interface made it easy for my team to adapt to the new system, and the intuitive design ensured a smooth transition. The software's real-time inventory tracking provided a clear overview of stock available.
CONSMore pricing options are needed to accommodate businesses of all sizes.
Graham
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
Stock management made easy
Really positive experience. There is always help available and they listen very careful to business objectives.
PROSWorking with [sensitive content hidden] and his team is a breeze. They're always open to adapting the system to fit our evolving business needs, and their deep knowledge of Newline's WMS shines through in every interaction. We can rest assured knowing our inventory is under control thanks to the system's transparent and user-friendly design. [sensitive content hidden] and his team are the ultimate partners when it comes to warehouse management. They're incredibly flexible, adapting Newline's WMS to meet our unique requirements without a hitch. Plus, their expertise in the system ensures we get the most out of its features, keeping our stock perfectly tracked and organized.
CONSNothing to dislike really - we wanted to use the WMS on a small laptop and some pages didn't quite have enough space. However, Newline have listened and already fixed that issue.
tracy
Warehousing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Newline WMS .
Could do with improving time when logging back on scanner.
PROSEasy to use, Free Move is an asset for the Warehouse FLT Operators.
CONSScanner guns have to wait 2 minutes when scanner goes down, also at times free move does not always go through system.
Vendor Response
Thanks for spending the time to give us your feedback. The Newline WMS is constantly under review and modification, so its import to us that we get valuable feedback from our end users.
Replied September 2023
mark
Warehousing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Newline at MB Distribution
[sensitive content hidden] and his team have always had professional approach to customer service, if there are any issues that crop up they are only to happy to help out at a moments notice
PROSThe WMS software is not limited and can be changed to suite any business, it is very easy to use and has features that many other software packages do not have, I have always felt confident that whatever we want to develop Newline will be there to assist in every step of the way.
CONSI have not seen any other software WMS package that would suite our needs, Newline are a small company but have big ideas and excellent customer service.
Polly
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Fantastic System
Excellent with a proactive approach to our WMS requirement.
PROSNewline have worked with us for over 12 years making our WMS bespoke to ours and our customers requirement, but without over complicating goods receipts, despatches & stock movements.If we do have any issues, they are looked into and sorted within a few hours and nothing is ever any trouble.
CONSThere is nothing that we can think of that falls into this category.
Reasons for switching to Newline WMS
Need a better system
Vendor Response
Thanks for the fantastic review. I will pass on your comments to the development and support teams.
Replied September 2023
David
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
Nissin UK
The stock transfer feature is extremely helpful. The use of csv export is very helpful and something our customers require on a daily basis.
CONSThe DPL order review is rather long winded and for some reason defaults back to ASN sent which causes long delays.
Vendor Response
Thanks for the great feedback. DPLs are bespoke modification for Nissin UK. So I have passed your feedback to the support team. They will look at this as a seperate issue and feedback accordingly. Again thanks for the feedback.
Replied September 2023
Charlotte
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Very easy to use and gives visibility on important information.
Very easy to use, information in the right spots and easy to navigate and find what you need. If any issue or help is needed, customer service is very good and sorts problems very quickly.
PROSStock report feature is the most useful and most used for me. I couldn't do my stock management without it.
CONSSometimes the automatic refresh can be frustrating but I have got used to it so doesn't bother me as much.
Vendor Response
Thanks for the feedback, its import for us to understand the user experience, so I will raise the refresh issue with the support team. Did you know that you can email help@newlinecomputing.com and get direct access to the support team? you can include images and documents in your email to help explain the issue. As part of SLA the support team will respond within 2 working days.
Replied September 2023
Daniel
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Newline review
It is very easy to use, the parts I know and i can navigate round it quite easily.
CONSI don't know where the manuals would be to find out all the functions of the WMS
Vendor Response
Thanks for the feedback. We have moved away from paper manuals but a "help & support" function is available while using the WMS on most screens and is constantly being added to by the team. if you see a light bulb icon on a screen this also shows you help and features. We will shortly be adding a FAQ section and you can always email help@newlinecomputing.com if you need any further assistance. Hope this helps.
Replied September 2023
Christine
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Easy To Use WMS / Stock Control
easy to setup, easy to use and great support.
PROSbeing a cloud based system means no servers or database for me to manage and support. All reports can be downloaded to CSV or PDF which is great for me and my customers. Its low cost and does exactly what I need easily. Customer support is brilliant very knowledgeable. Would highly recommend them.
CONSnot really a con as there is a lot of data to be displayed, but best used on a 24" or above monitor as some reports do not display well on smaller devices
Reason for choosing Newline WMS
Spoke to the support team and had a demo
Rishabh
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Real Time Inventory Manager
Newline giving great experience for us. Easy for us to manage warehouse very efficiently. We can track the order, stock availability, create labels and processed the order using the single application. There are lots of customisation in the app that we can do as per the taste. It works very efficiently and flawlessly with CRM without any lag.
CONSCosting is my concern because according to me it is costly for startup or small business. But it gives lots of features in this segment.
Alice
Food & Beverages, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great platform!
It makes processes and information easier to manage, both internally and externally.
CONSSometimes it runs slowly and entries are duplicated when my cache is full so have to regularly remember to refresh. Also new features take a while to implement.
Vendor Response
Thank you for the review. Its always good to have feedback. I've passed the cons onto the support team. did you know that you can email help@newlinecomputing.com to raise a support ticket.
Replied September 2023
Nitin
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
The Undisputed Champion of Warehouse Efficiency
Newline wms really helps in organising warehouses more efficiently.
PROSNewline WMS has been an invaluable asset in my quest for warehouse excellence. It has not only enhanced efficiency but also reduced costs and improved customer satisfaction. I wholeheartedly recommend it to anyone seeking to elevate their warehouse management to new heights.
CONSThe reporting tool could be more robust.
Jacob
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Fabulous Solution For Warehouse Management
Solution is totally fabulous saves lots of time in warehouse management tasks like invoice and inventory. Tool is straightforward to navigate and easy to integrate. It improves productivity and reduce human errors.
CONSNo as such serious issue sometimes I face inventory status update delay.
Ian
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Review 12/09/2023
Easy to use, very friendly staff and always happy to help.
CONSFound that when using the WMS you have to occasionally refresh your browser history for everything to show up correctly
Sagar
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Streamlining Warehouse Operations
I enjoy this platform because, prior to it, it was incredibly hard to discover anything in a warehouse or search for it. Using this has made it simple for me to locate items in the warehouse and to automate tasks related to warehouse management, such as labelling products, managing stock or inventory, and keeping track of orders, all of which improve warehouse productivity. This tool helps me save time and provide the best possible experience for my clients.
CONSThere were frequently long waits for customer service. I hope it can be made better.
Krishna
Information Technology and Services, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Use Newline WMS to more effectively manage your warehouse.
My experience with Newline WMS is Good and it's service also Excellent.
PROSThe real-time inventory tracking feature of Newline WMS is one of my favourite features. I can view my inventory levels in real time thanks to this function, which is crucial for ensuring that I never run out of product. I particularly appreciate that many of my warehouse chores, like picking and packing orders, can be automated with Newline WMS. My time and money have been greatly saved by this.
CONSMore alternatives for pricing are required to suit companies of all sizes.
Bhumika
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Maintaining Warehouse Easily
Newline WMS allow me to manage inventory in real-time like tracking orders, stock availablity and much more. Warehouse management is really big task but after using the Newline it saves our time as well as helps in improving Warehouse scalability, productivity and efficiency. Overall as per my experience Newline is game changer as well as rich solution for Wearhouse management.
CONSMore features and customisation options needs to be added. But I don't have any serious concern.
Rohit
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Your Ultimate Guide to Warehouse Management Excellence with Newline WMS
Newline WMS doesn't just stop at basic functionality; it's packed with advanced features that have transformed my warehouse operations. The barcode scanning integration ensures accuracy and speed, while the automated order picking system minimizes errors and saves valuable time.
CONSLack of integration with more shipping carriers. They should work on the integration part more apart from that it is a really good tool to manage the warehouse.
Anamika
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Incredible Inventory Management Solution
Tool User Interface is modern, easy to navigate and secure. We are using this solution for inventory management. It saves lots of time. Using the same dashboard we can generate CSV reports and share with the vendors. It helps alot in our warehouses. Easy to find something in warehouse for us using this tool.
CONSNothing for me. Tool is incredible play a vital role in our warehouse and increase productivity.
Lakshit
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Change The Way You Manage Your Warehouse
It has helped me to improve my warehouse efficiency and productivity by automating many of my tasks and by providing me with real-time visibility into my inventory.
CONSThe software is designed to be used out of the box, but I would like to have more control over the customization options. For example, I would like to be able to change the layout of the interface and to add or remove features.
Naveen
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Optimizing Warehouse Workflow with Newline WMS
I appreciate that Newline WMS can automate a lot of the manual processes I used to perform. I can now focus on other, more crucial activities because this has freed up my time. Newline WMS, for instance, has the ability to automatically make pick lists, shipping labels, and inventory level tracking.
CONSThe reporting functionality is something I would want to see improved.
Ankit
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Enrich Inventory Tool
I’m using this inventory tool from the past 7-8 months my experience is really awesome and rich. Because it saves lots of time in managing inventory that is the most important tasks in the warehouse. Using the same solution we can generate labels, reports and invoices.
CONSI don’t have any drawbacks. Solution is really enrich and best for warehouse management.
Saro
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Newline's Multi Platform Warehouse Solution
Interaction can help me assess how well Newline WMS aligns with my needs.
PROSAccessibility across multiple platforms allows users to access data from anywhere, enhancing flexibility and real time decision making.
CONSAdvanced and feature rich systems can sometimes come with higher upfront costs and ongoing expenses, potentially making it less cost effective for smaller businesses.
Pranathi
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Newlines Masterful Warehouse Solutions
A good experience often depends on how well the system can adapt to the unique needs and growth of our business
PROSI like this Newline WMS functionally rich, it also offers a wide range of features that cater to various aspects of warehouse management.
CONSNewline WMS could face technical glitches, and if the support system is not robust, resolving issues may be time consuming.
Shreya
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Newline WMS
Newline WMS gives us a clear idea of the stock available and helps to choose a product according to our requirements.
CONSI didn't find any issue using this software.