Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. The solution can either be deployed on-premise or hosted in the cloud.

Conga Contracts helps users by automating different steps of contract lifecycle that include creation, negotiation, approval and renewal. The solution offers features such as contract creation and request portals, automated alert reminders, configurable templates and approval processes. The solution's online redlining feature helps parties track and discuss changes that are made during the negotiation process. Conga Contracts also provides users a centralized dashboard that displays real-time custom data and statistics. It also supports integration with Salesforce.

Additionally, Conga Contracts features a negotiation portal, supplier registration, eSignature integration with DocuSign and Adobe Sign, reporting and compliance. Mobile applications are offered for iOS, Android and Blackberry devices that allow remote usage.

Support is offered via phone, email and other online resources.



26 Reviews of Conga Contracts Contract Management

Overall rating

4.35 / 5 stars

Filters:

Showing 1 - 20 of 26 reviews

January 2019

Robin from Moving Mountains

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

January 2019

Conga is unethical and has no culture of customer service!

Do not recommend - do not trust.

Pros

Nothing. Having decided not to use it we accidentally renewed (internal communications error) and once we realized our mistake they refused to refund an entire annual years contract. This was despite the fact that they could see that we had never used the product.

Cons

I am dumbfounded at their approach to customer service. They have adopted a stance of "we have your money, you should have read our terms" approach. Be warned, once they have your money that's it!

December 2018

Jacquelynne from American Shakespeare Center

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Increased efficiency with better customer customization!

We are looking to solve the problems we have with nationwide contracts that are negotiated annually with 60% returning business and 40% new. Contracts would allow us to move from an individually crafted-from-scratch version of excel/word docs to a more cohesive and professional arrangement.

Pros

The ability to visualize the contracts with the higherarchy taken into co side ration saves vast amount of time. From the intuitive layouts to the customization, contracts are easy to assemble and user friendly.

Cons

There is a learning curve for new users and a need to embrace the entire Conga suite to really make the most of your products, but with patience and by utilizing their resources, it is all manageable.

May 2018

Delgado from SIDOR

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Excellent contract manager

So that a company can grow you have to have control with the contracts you sign. we have achieved it with the help of this platform. I recommend it

Pros

It has a great variety of predesigned templates, very efficient and very easy to use. Excellent for controlling contracts with clients,it has a very fast and understandable interface

Cons

It does not handle large amounts of contract well but we trust faithfully that updates will come to solve this problem, we love this plataforam

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Conga has one of the best support structures out there for apps we use in Salesforce

Pros

Being able to take data from Salesforce and auto populate forms and choosing the correct for is great.

Cons

Can be a bit combursome to format perfectly as there is no preview of how it will look without running it in Salesforce

May 2018

Carlyle from WIRB-Copernicus Group

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Superior tool, compared to others I have used in the past.

Automated process; everything in a single application (i.e. repository, eSignatures, internal reviews/approvals); reduction in contracting cycle time; great reporting tool.

Pros

It automates a number of steps within the contract process, thus reducing the strain on resources to move a contract through a manual process. In addition, you can track Projects, budgets, and send out automated notifications, based on criteria determined by business needs.

Cons

The only thing that is challenging is the need for a separate licenses for sending documents for electronic signatures ("eSignatures"). Conga does offer Conga Sign, however, it is an application built for another sales platform.

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Handles the entire contract process, flawlessly

Pros

Conga Contracts allows us to manage our loan-deals entire lifecycle from Application and Credit Approval to Contract to Payouts in Salesforce.
Delays related to a missed email or laborious line-by-line comparisons of two Word docs are something we no longer have to worry about when our Credit team are awarding Loans. When the contract is ready, signatures are a single click away.

Cons

Not enough documentation regarding it's use, there is some, but so many powerful features are left for "self-discovery".

May 2018

Dena from CDI Corporation

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

Easy to use and intuitive contract management tool.

Pros

I love how customizable Conga Contracts is. We are able to easily and rapidly adjust the system to meet our ever changing business needs.

Cons

I wish system enhancements would come more quickly. Customer's regularly identify system enhancements that would improve system functionality and usefulness but Conga's decision on whether to implement those enhancement requests tends to take awhile.

March 2018

Brent from Torch LMS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Great contract software

Pros

It was a great tool to produce contracts for clients.. a lot better than using basic self created tools.

Cons

It had a learning curve, and was still difficult to duplicate and reproduce documents. It sure made my job a lot easier though!

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Good template builder. Reasonable price. Integrates well.

Good template builder. Helps us get Contracts out.

Pros

I have this integrated to Salesforce and it works well. Really simple to upload your template into Salesforce with this.

Cons

Competitors of theirs have different features and a more advanced template building system. Still a good value though.

December 2017

Ashley from Labor First, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

We use Conga to produce temporary cards for members

Member satisfaction

Pros

Conga allows us to produce temporary cards for members with personalized information on each card. This has allowed us to alleviate stress while members cards typically take about 2 weeks to arrive.

Cons

Sometimes it does take some time to load and locate now that we use Box. Prior to using Box it was a breeze.

November 2017

Ashley from Prevue HR

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2017

Cumbersome to set up

Pros

Once things are setup, it is very easy to use. Easy to turn on licenses for users. Documents look very consistent.

Cons

The support and sales teams leave a lot to be desired! Very hard to get someone on the phone, if you need an additional license, it is like pulling teeth to get it activated!

September 2017

Maria from USTA

Company Size: 501-1,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

September 2017

An OK Contract and Document Management System

Pros

Centralized location for important contractual agreements; the approval / signature process is wonderful.

Cons

It is difficult to reproduce contracts using the parent feature; the search feature is not robust enough.

October 2016

Rajan from SS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Conga is a good document generation tool.

I have used conga some of my customer. Really good product to go with nice document generation. Also like that customer support on conga.

Response from Novatus of Conga

Replied October 2016

Thank you for your review!

October 2016

Russell from ChildFund International

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Conga Works

We use it for adhoc letters to make it easy to customize for a customer. Great tool to tie into Salesforce..

Pros

Great Customizable templates

Cons

Does not handle large batches well.

October 2016

Amgad from AUC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

project manager

administrator for saleforce using advancement it is easy to use and the support is powerful they are giving support 24 by seven and they are help us in the templates and sending emails and i know they are one of the best. since 203 they are working with middle east and arab region.

October 2016

Bart from SPFB

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

has been awesome

I have loved them from day one. was recommended by a developer and I have been happy since day one. A little difficult at first if you are not used to embedding fields in a word doc but once you get that, it is cake.

Pros

Very fast, customizable, efficient.

Cons

a little difficult on the front end but then, no worries. VERY good customer service

October 2016

Mark from Qantas

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

2 of 5

Functionality

4 of 5

October 2016

Could do better with back end support

My business ids based in Australia and we have found the support difficult to connect with and there is less than satisfactory local help Other than that the product has lived up to expectations

October 2016

sebastian from Oktana

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2016

Is a good soft

Work with it a few times before in my other job, works good and its easy to use I recommend it in a 100%..

Response from Novatus of Conga

Replied October 2016

Thank you for your review!

October 2016

malinee from amgen

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Conga is used for contract generation

We used conga contract generating module for multi country and multi languages. We find it is quite easy to use that our non-it users are using the app.

Response from Novatus of Conga

Replied October 2016

Thank you for your review! We look forward to a long-standing relationship.

May 2016

Angela from Columbia County Procurement Department


Ease-of-use

5 of 5

Functionality

5 of 5

May 2016

Saved a ton of time by prequalifying before scheduling software demos

Pros

Being able to do a side by side comparison of dozens of software programs to prequalify the only ones that would fit our needs.

Cons

There wasn't much about this that I had a problem with.