All Odoo Reviews
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Nabin
Verified reviewer
Computer Software, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
Complete set of business management software
Odoo has helped us to automate our business process securely while leveraging more revenue.
PROSThe best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.
CONSThe software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.
Reason for choosing Odoo
Odoo is open source and can be hosted on-premise making it best for growing business.
Reasons for switching to Odoo
Odoo can be implemented on-premise making it more reliable and secure.
Mudssar
Verified reviewer
Consumer Electronics, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2020
Pro vs Cons of Business with Odoo
Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.
PROSEasy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.
CONSCustomization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.
Reason for choosing Odoo
easy access,installation,much famous, more funtionalities.
Reasons for switching to Odoo
Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.
Faustino
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2023
Inexpensive
It's been ok. The key difference is the support staff you get, some are good and efficient, others... not so much.
PROSit was easy to setup and now all the apps are included in the User License Agreement.
CONSIt is hard to understand the user access structure.I would like more documentation and training on all the modules.It is hard to search for past support ttickets.
Reason for choosing Odoo
costs savings and complete suite of software offering.
Reasons for switching to Odoo
Cost savings and ease of use.
Zyad
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
Cheap and Practical ERP
We are implementing Odoo for a sister company for food and beverage, Odoo fulfilled our needs.
PROSOdoo is one of the cheapest ERP systems in the world, it has all needed modules like financials, project management, and supply chain. Odoo has a nice user interface and easy to use. Odoo is the cheapest ERP system.
CONSOdoo is somehow weak and is not professional as other ERP systems, in my opinion it can be used for small to medium size companies not for large ones.
Wes
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2020
Do Not Purchase Directly From Odoo
I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.
PROSThe software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.
CONSSupport. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.
Reason for choosing Odoo
Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.
Reasons for switching to Odoo
We outgrew Zoho.
Mark
Environmental Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best Business Management Tools
Since we are still new to this product, we are still in a bit of struggling to tweak it and customize it based on what we need and how our office operates. But for sure, once we got use to it and fix all what needs to be done, i'm sure it will be a big help to our company.
PROSwhat we like about this Suite is it replaces all our old applications into like on stop shop solutions for our Accounts, HR, Billing and our Project managers.
CONSWhat we are encountering now is a bit uneasy to modify sore features and we needs a lot of help from developer to adjust certain things to suite our needs.
Reason for choosing Odoo
Flexibility and cost.
Reasons for switching to Odoo
we want to have one suite that will connect our Accounts department, HR and Projects Management team.
Ahmed Noor
Import and Export, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed June 2023
Basim Global user / company review for odoo as an ERP system.
as a product excellent system except of above cons.
PROSComplete Set of system is created considering a business requirement of SME and MSME. Each module is created considering each and every department of a business organization.
CONSBad Customer Service an dependence on ticket system rather than quick Assistance to solve issues, Bad Sales Team, if not tested I would never have purchased the system if was dependent on sales rep. to sell me the product. Wrong Partner network that might drive prospecting and new onboarding customers.
Reason for choosing Odoo
better and flexible system. more modular and controlable
Reasons for switching to Odoo
found odoo to be a better and flexible system
Faris
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
My Odoo experience
Good experience, it does the job for me and for the company
PROSIts integrated suite, being open source and its modularity
CONSthe resource intensive, the need for requiring sufficient server resources for optimal performance is chanllenging for us
Reason for choosing Odoo
Community Support, the odoo community help me a lot to integrate the software
aranza
Telecommunications, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
I really like Odoo
It's an open code so you can personalize the platform as you need. The modules that are already integrated helped me solve problems that I didn't know I had
CONSSomo other areas of my company didn't have a great experiencie, like Customer Support
Reasons for switching to Odoo
Because it didn't let us combine all of our different departments
Mohamed
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2023
Irrational handling of costs
We used odoo for more than one year, but we really surprised about the illogically way that the system is dialing with the Avarage cost and FIFO, and no solution from the support (System Behavior)
PROSThe licenses cost and ease of reporting.
CONSIllogical dealing with costs. The system deals illogically with average cost and FIFO
Reasons for switching to Odoo
The cost of SAP B1 was expensive for the company
Youness
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2019
An Odoo Defender Review
beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.
PROSThe most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.
CONS- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.
Reason for choosing Odoo
It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )
Reasons for switching to Odoo
It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )
James
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2020
Great Software and Product Horrible Implementation and Support
Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.
PROSAlot of Features...If you have the patience and the money you can do anything.
CONSThe Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.
Reason for choosing Odoo
We did choose it over Shopify but we may for the Customer Service and Support alone and replies like well if you need help with that you will need to PURCHASE a Sucess Packet after spending 800/month for their software we opted to go elseware.
Reasons for switching to Odoo
Shopify nickle and dimed you constantly and took commision on all sales. Their model was self serving and not what we were looking for. However though its self serving in alot of ways it does work for a simple implementation better than Odoo.
Victor
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed December 2020
Misleading Functionality
On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.
CONSWe were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility. Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.
Reasons for switching to Odoo
To improve tracking of sales, invoices, and overal management of customer data.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Odoo - a business-oriented program.
Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together. The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities. The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful. The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger). The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.
PROSOdoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.
CONSOdoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.
Reasons for switching to Odoo
The contemporary, quick-response user interface, as well as the phone and tablet apps, are incredibly intuitive and simple to use. All of my company's information is in one location, including contact information, client history, opportunities, and comprehensive accounting.
Denis
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Odoo Hosted is Kewl
I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.
PROSOdoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.
CONSI don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).
Reasons for switching to Odoo
Wanted more features AND a better Web UI. In short, I wanted real ERP sioftware, but, still wanted ease of use.
Tim
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2020
Incompleted project, doesn't allow for easy customisation
I would highly recommend for anyone looking into a customised software system to not use Odoo. You will need a skilled developer to complete the simplest of tasks for you.
PROSThe idea of having an all in one database is great, but simply unattainable with their software system.
CONSWe used a recommended developer from Odoo in Australia to build and develop our software system. Our project was allocated 12 weeks to complete and it is now 18 months later and the project has been abandoned. It seems that simple integration between Odoo and a payment gateway was difficult, taking the developer 6 weeks to complete. When the project was near "completion" I was advised to purchase the 12 licenses that would be required at a cost of $5000+USD for the year. At this stage, we could've only purchased 2 licenses to progress in the project. The project continued for a further 9 months until it was abandoned (due to it not being completed) at which stage we asked Odoo for to seek reimbursement for the licenses. Unfortunately, even though we used a recommended partner of Odoo from their website to develop our project, they informed us that they would not refund or partially refund our purchase even though the project isn't completed, a recognised developer was used, and we are still unable to use the software. Their suggestion was to give it more time.
Reason for choosing Odoo
The idea of having one program that could do everything sounded great. It didn't work.
Juan
Verified reviewer
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2021
A open source MRP free of charge, but beware of implementation costs
If you are running a SMB with a low budget and are kind-of- IT-savy, you will get away with a reasonably extensive MRP free of charge (when using the Open-Source version). You will count with CRM, Accounting, Operations, and Marketing basic modules, that will get the job done. However if you are looking a seamless experience, you may want to evaluate mainstream tools like Hubspot, Zoho or SAP, albeit facing higher costs.
PROSThe open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.
CONSIt is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version. Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky
Reason for choosing Odoo
ODOO seemed versatile and offer extensive tools, working like an integrated MRP. The open source version was free of charge.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
FUNCTIONALITY
1
Reviewed October 2022
Odoo is not easy to setup
We still using odoo for our business. It's hard to use and understand, but everything it's connected. You can create an invoice and make a project automatically, create and issue and add followers+client. But it's really expensive if you need customize the tool.
PROSAll proccess of your business inside one place.
CONSOdoo has a lot of features like another ERPs but it's really hard to get it working without get a lot of effort on coding features. There are a lot of features without enought development. If you need to add some easy feature like "don't show to client some stuff" you need to develop this and it cost money. Lot of pieces to join but those don't be so good yet.
Reasons for switching to Odoo
We move to Odoo because whe was using a lot of tools and was really hard to get interconection between them.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2020
Open Source ERP/CRM - Or Shareware
I solved all my integrations in one place: From using planner, teams, excel, etc. I just do a pipeline with all my work, clients, contacts and even do e-mail marketing and my website design using it.
PROSOdoo is easy to install / deploy using Docker or a Cloud image from the Amazon Marketplace. You have everything you need to run a Business, from the communications of a team, sales, quotations & project planning. It has a lot of modules available in a marketplace.
CONSIt is supposed to be open source, which gives me the perception of costing less... But costs tend to ramp up quickly when you start using premium modules (And basic at the same time, like accounting). They have to be paid even in the OSE.
Reason for choosing Odoo
Ease of implementation. It just works out of the box, in test environments and the interface is simpler.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
"Odoo: the key to more efficient and profitable business management - my testimony".
With Odoo, I have been able to solve several important business problems for my company. Firstly, the platform has allowed me to centralise all my business operations in one place, eliminating the need to use several separate software and tools to manage different functions of my business. This has greatly improved the efficiency and productivity of my employees, allowing them to spend less time juggling different tools and more time focusing on their core tasks.In addition, Odoo's project management functionality allowed me to better track the progress of my projects, set clear deadlines and ensure that tasks were properly allocated to team members. This allowed for better collaboration between team members and more efficient management of resources. I was also able to track sales and purchases more efficiently, using Odoo's stock management and invoicing features.Finally, one of the main benefits I have realised from using Odoo is better visibility of my business as a whole. The real-time dashboards have allowed me to track progress in real time, monitor sales and expenses and analyse business performance. This has enabled me to make better and faster decisions based on accurate data rather than estimates or hunches. In short, Odoo has enabled me to manage my business operations more effectively, reduce costs and improve the profitability of my business.
PROSWhat I liked most about Odoo was its ability to provide a complete solution for managing my business. With Odoo, I was able to consolidate all my business operations in one place, from sales and purchasing management to project and human resources management. I also liked the flexibility of the platform, which allowed me to customise processes and functionality to meet the specific needs of my business. Finally, I found Odoo to be very easy to use, even for users without extensive technical knowledge. The user-friendly interface and online tutorials allowed me to get started quickly and take full advantage of Odoo's features. All in all, I found the Odoo solution to be very effective in streamlining my business processes and improving the management of my company.
CONSAlthough I really like the Odoo solution, there were a few things that I found problematic. Firstly, I found that some features were less intuitive than others, which meant I had to search longer than I would have liked to find solutions to my problems. Also, the initial installation process of Odoo can be a bit complicated, especially if you are not used to working with open-source software. Finally, I found that the online documentation and community forums were not always very clear, which sometimes made it difficult to find information on specific issues. However, on the whole, these problems were minor compared to the benefits I saw from using Odoo.
Reason for choosing Odoo
I chose Odoo for several key reasons. Firstly, I was attracted by the flexibility and customisation offered by the platform. Odoo is highly configurable and allows great flexibility in customising workflows and functionality to meet the specific needs of my business.In addition, I found Odoo's feature set to be more comprehensive than the alternative products I looked at. Odoo offers features such as project management, human resources management, stock management, invoicing management and many more. This comprehensive range of functionality has allowed me to centralise all of my company's business operations in one place, which has greatly improved the efficiency and productivity of my business.Finally, I have been impressed by Odoo's active community and its commitment to innovation and continuous improvement. The community provides strong technical support and regularly offers updates and improvements to the platform to meet changing business needs.All in all, I chose Odoo for its flexibility, its full range of features and its commitment to continuous innovation.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed June 2020
Cool idea - Terrible PAID customer support - Buggy software
Very frustrating. I'm used to working with Open Source platforms and expect no support from platform developers except forums and white papers. When I pay for support, I expect support. Odoo PAID customer service acts like they are donating their time. In short, unless you have a python coder on staff, do NOT use Odoo.
PROS*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/PHP and running a LAMP config server. Tons of features and full suite of integrated apps. But all of them are buggy and PAID customer support is terrible.
CONS*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/Lite PHP and running a LAMP config server. Terrible customer support. I mean, really, really bad. Takes a week or more, if ever, to get email questions answered. When answered, I get responses like this. "Yes, you are right. That is broken. We might fix it in the next VERSION. Or, you can pay us extra to fix it in this version." Odoo customization cost base development fee plus $5per dev hour per month forever. So, a 20 hour CSS/HTML/JS customization would cost BASE, plus $100 per month FOREVER. Odoo.sh multi website platform is a nightmare from SEO pov. Out of the box themes are responsive, but rudimentary. Their ecommerce themes are very bad. Back office sales order process takes about 20 clicks to complete . POS systems have limited hardware options Adding inventory is multi-screen / excessive click function. Shipping apps don't work well. All non-tech staff HATE the platform. System generates excess volumes of emails that can't be turned off. Paid hosting doesn't support NON WWW domain names. I never saw that problem in 20 years of hosting websites! The list goes on, but there isn't enough space here to write all the problems with the PAID version with PAID customer support.
Reason for choosing Odoo
NA
Reasons for switching to Odoo
I didn't. My company made the decision before I came on board.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2018
Odoo CRM- Operations
Business problems being solved are: - Entire working modules for Material raising, Inventory, Logistics and Finance operations being solved. - Communications across teams in an easy way related to sale order. - Service modules, Ticketing for customers, Sales lead management also being performed. - Seamless experience of multi-dimensional teams sitting across different geographies to know the update and nuances of current sale order. - A bit cumbersome to use and involves complexity across functions. - Value for money but do require external customizing implementations of functions. Overall, able to resolve operational gaps with customization of modules to suit the business needs but require adequate time to comprehend the flow.
PROSBest part: - Once completely customized different teams like Inventory, Manufacturing, Logistics, Finance can easily integrate on the platform. - Communication across teams for updates on operation process. - Any kind of new functionality needed per se different businesses can be implemented.
CONS- It is not easy to use, much effort and training needed to understand. - Requires much of customization and suits to big business which have standard models of functioning. - Requires good internet speed else it works too slow making usage experience quite wary.
Vendor Response
Hi there, thank you for the review. We understand you had some challenges here, we'd like to help! While any ERP software implementation is going to be a challenge, especially when customization becomes necessary. With Odoo, many business processes can be performed right out of the box with zero customization. If you did a self-implementation please get in contact with us or check out some of our online resources about the challenges/customizations you experiences and we can help find the best solution for your company's specific needs. Thanks for being an awesome member of the Odoo community and we look forward to your feedback. :)
Replied November 2018
Jaimel
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
industrial engineer specialized in the business area, project manager and Odoo consultant
It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. Its easy use and the integration of all its modules make it the perfect tool for any company that needs to manage its processes
PROSIt is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.
CONSbecause it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.
Halimatun
Verified reviewer
Accounting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2021
Everything in this single platform
Sales, buying, stocks, finance, projects, and other essential activities are all integrated. As a result, if the consumer has a standard business flow, they may quickly begin using it. Modification is only necessary if the user's workflow differs from that of a typical organization. Odoo is a very versatile piece of software, and If configured correctly, it may become the business's brain.
CONSAt first, it may seem that too many functions are accessible, but this is not the case. To get things running in a fashion that mirrors your standard process, you'll need to do a lot of adjusting and customizing depending on the business structure and present processes. The pricing is affordable; however, the cost perusers can rise rapidly as additional modules are deployed.
Muhammad Usman
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Reporting required more work
smooth business process and streamline activities
PROSuser friendly, fast, least expensive, adaptable
CONSReporting, lack of in-depth analytics,
Reason for choosing Odoo
user friendly and least expensive
Reasons for switching to Odoo
very limited business scope