OneBill

RATING:

4.7

(15)

About OneBill

OneBill is a cloud-based solution that allows enteprises to streamline subscription management and billing processes on a centralized platform. Key features include billing & invoicing, CPQ, order provisioning, reporting, workflow automation, approval process control, customizable templates and more. OneBill enables businesses to integrate with various third-party payment processing applications, such as Stripe, Authorize.Net, Paypal, Bambora, DIGITZS and more.

OneBill Pricing

OneBill has flexible plans. You can have a look at the pricing page on their website.

Free trial: 

Not Available

Free version: 

Not Available

OneBill tickets

OneBill Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for OneBill

1 - 5 of 15 Reviews

User Profile

Philip

Verified reviewer

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

OneBill for all products

Our experience has been really positive. Their team is really responsive to our needs and works with us to make sure that they are always developing and improving their product. They are receptive to the features that we find important.

PROS

1. Everything is highly automated, but it has flexibility that allows us to customize it to meet our needs. 2. Monthly invoices are a breeze to generate and send to customers. 3. Setting up new customers and getting their billing configured is a simple matter, straightforward and fast.

CONS

1. Being a company that customizes solutions for our customers we always end up in situations where the default configurations do not always work for us. In these situations I often have to reach out for support and I am glad that their quick response can lead me to a solution that can get me to where we need to be or they add it to their development plan for future deployment.

Reasons for switching to OneBill

Quickbooks was not meeting our needs in regards to recurring billing. Invoice creation and maintenance was a chore and it did not have the framework to support what we needed from our recurring invoices.

Vendor Response

Thanks for your wonderful review, Philip. We're constantly improving our product and we take pride in supporting our customers.

Replied August 2021

Ray

Telecommunications, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

OneBill Software Review

OneBill did an exceptional job of executing and extremely complex conversion from our previous platform we had used for 20+ years. Beyond billing our migration this project required complex integration with our custom built back office software which OneBill navigated skillfully and thoroughly. Onebill’s team provided excellent project management, a thorough understanding of our business needs and tremendous flexibility to accommodate our specific requirements.

PROS

Easy to use, very flexible and customizable

CONS

Very different then previous (but mostly in all good ways)

Reason for choosing OneBill

Confidence in platform, intuitive user friendly software, strong references

Madeline

Telecommunications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Pros and Cons...

PROS

Continuous upgrades and improvements and Support feedback

CONS

Rectifying invoices has limitations and a bit time consuming to navigate and understand the features

Joe

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great system, even better team!

We only use the platform for billing and it performs excellent. The staff and team are second to none when it comes to support and working with us.

PROS

There is a lot of flexibility to customize products and pricing but can still be managed effectively.

CONS

Rating of calls. The creation of usage rates is confusing and the rating and taxing process has some hurdles but I am told this has been resolved and improved upon.

Reason for choosing OneBill

Price and product inclusions.

Reasons for switching to OneBill

Improve processes.

User Profile

Michael

Verified reviewer

Telecommunications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

OneBill Software

As our business has grown, OneBill has helped us support our billing operations every step of the way.

PROS

OneBill allowed us to automate our monthly billing saving hours of work for several people each month. The software is very reliable and the customer service and support are exceptional.

CONS

OneBill does everything we need it to do and more and over the years of our usage there have been many enhancements to the platform. Reports and export of data could use improving. Certain items that should be user customizable require technical support assistance.

Reason for choosing OneBill

Price, features and value vs the competition. OneBill was solid in all areas where other platforms we looked at were higher priced with little notable benefit, or lower priced with a lack of required features and functions.