CRM , Accounts and Dispatch Documentation

OneHash is a unique platform which provides connectivity to all departments of my business . It has helped everyone to stay connected , the workflows are now very smooth and everyone is loving it .

The implementation takes time , as there are few videos , however there are lot of help files available to do the setup . The customer support team is very interactive and helps you in real time to setup everything

Exceptionally well, no complaints so far. We get help / support on holidays too.

Very good, fast and easy to use. Having lots of features which we cannot list here (everything). Best for a startup. For the given price AWESOME deal. Pro Full package, no restrictions Highly customizable & scalable Quick, accurate & kind and accurate support team Fast response host server, no lag at all

Self-implemented but easy to do so Only Chat and Email support (But very quick support)

Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes to any of the forms. Making changes to any item is frustrating as the changes do not follow to the BOM's. Which means more work. Making any changes are difficult, even as the administrator.

This is an entery level WMS, it allows access to multiple areas concern for manufacturing purposes as well as inventory management. The training modules are nice to help out with learning the software.

It is not as easy as some programs for making changes to reports. There are reports that I would like to have such as the ability to review cost of ingredients over time. Second, I would like to have customer profiles for that could have individualized product costs. This would also include time limits for the costs. As of right now that is not something that can be done. Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product. Duplicate, make the changes and then it changes the label. Afterwards you need to change all of your product BOM's with the same process. It would be nice to print out the BOM's for each product to give to the employee to write on batch number so that they can be processed accordingly. Why is there a point system? It seems illogical to even have one, as there is no prize to being the one with the most points. Lastly, it seems to have multiple layers of save and submit. Can there be both buttons in which you could save or if everything is done a submit button is there to save and submit?

very simple user interface and routing between pages is very fast

You will need a while to understand the system and how it is connected to each other

Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted. Unfortunately, a last-minute decision was made to go with another platform that the rest of the team was familiar with that was slightly cheaper. Don't overlook OneHash, I think you'll be happy with it.

I really like OneHash's feature stack - I was looking for a replacement for a much more expensive CRM platform (you can probably guess the one) and this one was a very high contender. It's sleek and fairly easy to use. Don't overlook this one.

There's really not much I can say in the way of negatives. You'll likely get what you're looking for out of a CRM with OneHash.