--- title: "OneTrust Software Reviews, Demo & Pricing - 2026" description: "Review of OneTrust Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/onetrust-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [GDPR Compliance Software](https://www.softwareadvice.com/risk-management/gdpr-comparison/) / OneTrust Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/onetrust-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/onetrust-profile/alternatives/) # OneTrust Review Custom quote Free trial 6 plans Wondering if OneTrust is right for your organization? Our GDPR Compliance Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview OneTrust 4.3 [(57)](https://www.softwareadvice.com/scm/onetrust-profile/reviews/) Pricing Pricing available upon request ### About OneTrust AI-Ready Governance Traditional governance is no longer adequate to meet the needs of business teams or risk teams as organizations have embraced AI. AI-Ready Governance is a new approach governance professionals need to embrace to solve the tension between enabling the business to accelerate AI innovation while ensuring responsible use of data and AI. It is the next wave of governance evolution precipitated by the rapid adoption of AI technology. AI-Ready Governance: AI Ready Governance is a shift in both HOW professionals govern and WHAT they govern. HOW: The approach to governance and the shift away from traditional governance. WHAT: Governance teams now must govern new AI technologies like AI models and AI Agents. Wondering if OneTrust is right for your organization? Our GDPR Compliance Software selection experts can help you in 15 minutes or less. ## OneTrust User Interface ## Popular OneTrust Alternatives Main Product OneTrust 4.3 [(57)](https://www.softwareadvice.com/scm/onetrust-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.98Value for money - 4.16Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Captain Compliance](https://www.softwareadvice.com/data-privacy/captain-compliance-profile/) 4.7 [(35)](https://www.softwareadvice.com/data-privacy/captain-compliance-profile/#reviews) Ratings Breakdown - 4.46Ease of use - 4.63Value for money - 4.43Customer support - 4.43Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Privacy Bee](https://www.softwareadvice.com/data-privacy/privacy-bee-profile/) 4.9 [(62)](https://www.softwareadvice.com/data-privacy/privacy-bee-profile/#reviews) Ratings Breakdown - 4.94Ease of use - 4.97Value for money - 4.91Customer support - 4.92Functionality Pricing Available upon request Get Price Alternative Product [caralegal](https://www.softwareadvice.com/risk-management/caralegal-profile/) 4.5 [(17)](https://www.softwareadvice.com/risk-management/caralegal-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.38Value for money - 4.69Customer support - 4.18Functionality Pricing Starting at €79.00 per month Get Price Alternative Product [Osano](https://www.softwareadvice.com/data-governance/osano-profile/) 5.0 [(1)](https://www.softwareadvice.com/data-governance/osano-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.0Functionality Pricing Starting at $119.99 per month Get Price Alternative Product [TeamMate Risk & Compliance](https://www.softwareadvice.com/product/163888-teammate-risk-compliance/) 4.6 [(39)](https://www.softwareadvice.com/product/163888-teammate-risk-compliance/#reviews) Ratings Breakdown - 4.51Ease of use - 4.63Value for money - 4.87Customer support - 4.44Functionality Pricing Available upon request Get Price ## OneTrust Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Consent Management Platform (CMP) Pricing available upon request Plan includes: - Manage Inventory - Automatic cookies and tracking categorization - Consent Management - Privacy Policy Generator Universal Consent & Preference Management (UCPM) Pricing available upon request Plan includes: - Client consent collection - User Profiles - Preference Management - Real-Time Dashboard Privacy Automation Base Pricing available upon request Plan includes: - DPA - Data Transfer Privacy Automation Suite Pricing available upon request Plan includes: - Data Subject Request Management - ID Verification Third-Party Risk Management Base Pricing available upon request Plan includes: - Vendor Assessment - Risk Management - Customized Workflows - Continuous Monitoring Third-Party Management Suite Pricing available upon request Plan includes: - Watchlists Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OneTrust Features - Popular features found in GDPR Compliance Compliance Management Consent Management Data Mapping Policy Management Risk Management - More features of OneTrust Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Archiving & Retention Assessment Management Audit Management Audit Trail Collaboration Tools Compliance Tracking Dashboard Data Classification Data Discovery Data Governance Data Masking Data Security Data Subject Requests (DSR/DSAR) Data Visualization GDPR Compliance Governance HIPAA Compliant Identity Verification Incident Management Internal Controls Management ISO Compliance IT Risk Management Legal Risk Management Monitoring Multi-Language Offboarding Onboarding Operational Risk Management OSHA Compliance Performance Metrics PIA/DPIA Predictive Analytics Prioritization Real-Time Monitoring Regulatory Intelligence Feeds Reputational Risk Management Response Management Risk Analysis Risk Assessment Risk Reporting Risk Scoring Security Breach Monitoring Self Service Portal Sensitive Data Identification Task Management Third-Party Integrations Transaction History Vendor Master Data Management Vendor Payment Vendor Risk Management Workflow Management ## OneTrust Integrations 6sense Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review ActiveCollab Integration rated undefined from -1 review Asana Integration rated undefined from -1 review Alibaba Cloud Integration rated undefined from -1 review BambooHR Integration rated undefined from -1 review See all 71 integrations ## OneTrust User Reviews ## OneTrust customer ratings - Overall rating: 4.3/5 - Total reviews: 57 ### Rating distribution - 5 stars: 30 reviews (53%) - 4 stars: 20 reviews (35%) - 3 stars: 4 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (5%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.0/5 - Customer support: 4.2/5 - Functionality: 4.3/5 --- ### Great asset to run a Privacy programme for international and fast-paced companies that handle significant volumes of personal data and vendors - Overall rating: 5/5 - Reviewer: Claudia M. - Verified reviewer: Yes - Industry: Food Production - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over the last 2 years I have had the chance to test other software with similar functions to OneTrust, but I confirm that OneTrust is still the best software to run and record a Privacy programme among the ones I have personally tried. It is a very comprehensive and easy to set up software, with different competent support teams behind it. I really appreciated the new AI Governance features, which allow to record in depth AI models in use, as well as datasets and even single data fields. This allows to easily map where AI is used and for what purpose, and to act on any request to delete data when needed. A great asset to have to run a Privacy programme, especially for companies that handle significant volumes of data and vendors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is a great software, very comprehensive when it comes to Privacy compliance. I am really appreciating the AI Governance tools too, which allow to stay aware and record in detail all data assets, models and data sets used in different functions of a company. The API feature also allows to easily act on data stored in other systems connected to OneTrust (for example to erase them when requested by data subjects). #### Cons OneTrust used to offer many interactive trainings on Privacy, Compliance, AI and new OneTrust features that are constantly launched and updated. I recently heard that, unfortunately, they will not be updating their training materials anymore, at least not for the UK market. While this is unfortunate because I found their trainings easy to understand and useful, the other features of the product are still great. --- ### Increasing precision and control in consent management - Overall rating: 4/5 - Reviewer: Abdelfattah H. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Using OneTrust’s PreferenceChoice module, we have been able to effectively manage consent and choices on a very detailed level. The flexibility provided in terms of consent experience and user data management has been a great asset in ensuring customers’ trusts and global regulation.​ #### Cons The setup of initial consent banners and preference centers requires finer work due to the complexity of various area codes of regulations. If not properly addressed, this can lead to long implementation periods.​ --- ### KNIME User Review - Overall rating: 3/5 - Reviewer: Cynthia P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The team has been very helpful, patient and has collaborated with us through the process. The app works well and it is easy to enter information; however, it will be more efficient if we can automate the process of uploading as much information as possible. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ability to capture the information and determine how our company is doing. We did not measure CO2 before and it was very insightful to be able to see where most emissions were being generated. #### Cons Better integration and easier way to automatically load the results. Additional information on the descriptions. Having one table format so we can easily import the information. By easily identifying the mapping we ca understand which records from our system went into each summary. --- ### Allow us to develop a much stronger vendor management program - Overall rating: 4/5 - Reviewer: Dimitri K. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Third-Party Risk Management module in OneTrust has significantly altered the way we approach and monitor the third parties. The flexibility of the risk assessment templates and frequent monitoring tools have enabled us to have updated information about risks inherent and have a concrete way of dealing with them before they happen.​ #### Cons There are a few things that can be improved, such as more seamless linking to some specific external data. Synchronization problems occur and this makes vendors’ information not to tally on the system which is resolved by manual verification.​ --- ### Best for privacy, risk and compliance - Overall rating: 4/5 - Reviewer: Amita M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered i used Onetrust for vendor risk management , the automated reminders helped a lot for regular followups and assessments however it took some time for me to get acquainted with the software completely #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It covers majorly all regulations , almost 50+ regulations and also has automated workflows which reduces manual intervention #### Cons It cannot be fully utilized by novice and requires training for maximum usage --- ### Vastly improved our data security process and overall compliance - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Philanthropy - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. Customer support helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We compared a number of options to procure OneTrust and are glad we made the decision. The tool has a number of pre-programmed processes and control which meant that we were able to quickly adopt best practice without having to spend huge amounts of resource doing this before making a purchase. #### Cons Our network infrastructure made achieving SSO difficult, we got there in the end however it was a challenge. Sales team were good, ocassionally pushy at times. --- ### Incredibly useful for any organisation wanting to achieve ISO 27001 certification/compliance - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic experience, I don't how we would have achieved ISO 27001 certification without Tugboat Logic. It certainly is making our organisation a lot more secure. If we were to manage ISO 27001 compliance without Tugboat it would cost us many hours and salaries, so it is also a money saver. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use and how intelligently the system was designed is a huge plus. There are so many integrations available to reduce manual work. User management is great too. Outrageously affordable considering everything you get. #### Cons Would be good to have the ability to upload completed excel questionnaires in vendor assessment tool. For global organisations it would be great to have the UI localised in other languages and options to translate policies and procedures. #### Reasons for choosing OneTrust More affordable, more features came out of the box and it was recommended by a trusted partner. --- ### Cookies consent tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Website cookie scan Cookie Autoblocking #### Cons Hard to setup AB Testing reporting issue --- ### Great Product, Support Needs Some Work - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple. #### Cons The UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings. The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having. --- ### Very complex but complete - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Executive Office - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered it's good but it's not perfect #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It's a very complex software with a lot of features #### Cons It's very confuse even with webinars and tutoriais, it seems like a lot of softwares that were merged into one #### Reasons for choosing OneTrust the CEO asked --- Showing 1 - 10 of 57 Reviews [See All Reviews](https://www.softwareadvice.com/scm/onetrust-profile/reviews/) ## OneTrust Popular Comparisons [Captain Compliance vs OneTrust](https://www.softwareadvice.com/data-privacy/captain-compliance-profile/vs/onetrust/)[Privacy Bee vs OneTrust](https://www.softwareadvice.com/scm/onetrust-profile/vs/privacy-bee/) [Compare All Alternatives](https://www.softwareadvice.com/scm/onetrust-profile/alternatives/) ## Other Top Recommended GDPR Compliance Software [Sprinto](https://www.softwareadvice.com/compliance/sprinto-profile/) **4.7** (86) Recently recommended **12** times [Athennian](https://www.softwareadvice.com/company-secretarial/athennian-profile/) **4.8** (43) Recently recommended **3** times [Optro](https://www.softwareadvice.com/risk-management/soxhub-profile/) **4.7** (415) Recently recommended **0** times [Scrut Automation](https://www.softwareadvice.com/product/514978-Scrut/) **4.9** (139) Recently recommended **0** times Stuck Between Options? 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