Order.co vs Teampay
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.2 / 5
Value for Money
4.2 / 5
4.2 / 5
Customer Support
4.4 / 5
4.2 / 5
Functionality
4.2 / 5
4 / 5
Last Review Written
October 1, 2024
September 16, 2023
Pros/Cons
Pros
- Order will work with you directly to find the item you want which is very nice. They also take care of the return process for you, which is maybe even the best aspect.
- This takes all the guesswork out of it. The platform is super easy to use and I like the fact that the customer service team is super attentive to any problems that arise.
- The system remembers previous orders, making it extremely easy to reorder items. I like that I can choose items from a company like Staples and Order will negotiate the best prices.
Cons
- My overall experience with Negotiatus has been annoying and inconvenient.
- My overall experience has been awful. This platform is stressing me out and giving me so many issues.
- Purchasing for our business could be a real mess if there were multiple vendors for a particular project on one order.
Pros
- I love that I get to see all of our credit card spend in real-time through slack notifications. It gives me great visibility into who is spending what and when.
- My overall experience with them has been great. The customer service is very helpful.
- The cash back on all purchases is amazing. Implementation was easy and the spend management control is beyond anything I have seen.
Cons
- The one negative part of teampay that I have personally came across is that not every merchant will accept teampay. Some flag for fraud (Doordash for example) when used multiple times.
- Integration with SVB is a pain, mostly due to SVB themselves... the paperwork never ends. There are some blind spots, e.g. payments that are refunded are hard/impossible to find on Teampay.
- It does not have very basic functionalities and implementation vs sales is very different. I start thinking that this company is scam, since how can you miss the most important functionalities.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
2 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
