Order.co vs Track-POD

RATING:

4.4

(103)

Order.co has 103 reviews and a rating of 4.36 / 5 stars vs Track-POD which has 130 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (103)
4.7 (130)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 7, 2024
May 7, 2024
Pros/Cons
  • Pros

  • It's easy to use and their development team is constantly releasing new features and products that make the platform better, and makes them an exciting partner to work with.
  • The ease of use, it's easy to find/order items and it automatically adjusts my quickbooks which is helpful for time management.
  • Cons

  • The one challenge I've found is the ability to block items from being purchased.
  • These can be difficult to match with the Negotiatus order number. Also, as one of the approvers, I cannot create an order and have someone else approve it.
Read all user reviews
  • Pros

  • Integrated with Shopify easily and allows orders to be fulfilled. Driver is tracked via gps and notifications are automated.
  • Works great on android so was easier to source equipment to get the POD.
  • Cons

  • Rude, argumentative and unhelpful. Rather than admit to failings in their product and take suggestions on board, the support team deliberately confuse and delay conversations.
  • Distinction between consignment volume/package count/pallet qty is a little confusing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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6 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos