Orderhive vs Pirate Ship

RATING:

4.4

(267)

Orderhive has 267 reviews and a rating of 4.39 / 5 stars vs Pirate Ship which has 983 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (267)
4.9 (983)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
April 17, 2023
February 27, 2024
Pros/Cons
  • Pros

  • Fantastic price especially for the small business owner like myself, customer service is very responsive and quickly finds solution to my requests, easy to use, good functions and features.
  • The automations are our other most liked feature. The ability to set rules based actions, create auto invoices, send emails when something happens, move orders around automatically is great.
  • Cons

  • The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month.
  • Recent upgrade to Orderhive 2.0 was not implemented properly, with lack of customer notifications and interface manuals.
Read all user reviews
  • Pros

  • It integrates perfectly with my Shopify site, was very easy to set up, and is a breeze to use. I researched other shipping software and I’m really happy I went with Pirate Ship.
  • Integrates with eBay and imports the data from the system. Clean user interface and quite pleasant to use.
  • Cons

  • If they made the shipping any cheaper I would think it was a scam or illegal.
  • There aren't any cons for me. I have not experienced any negative interactions or any negative experiences.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos