Cyrane

Cyrane is a cloud-based solution that assists businesses with managing inventories, products, orders, sales, reporting, marketing, customers, pricing, and other eCommerce operations via a unified portal. The platform’s content management capability enables organizations to upload product pricing, images, videos, specifications and other information . Cyrane allows customer support and telesales agents to manage customer complaints, order requests and issues and add customer notes or instructions to interactions for reference. It offers various features such as cross-selling/upselling prompts, mail list creation, quotes and invoices management, a centralized dashboard, contact reminders, and more. Additionally, supervisors can handle order dispatch, returns, deliveries,...