--- title: "Orderwerks Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Orderwerks . Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Orderwerks is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/orderwerks-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/) / [Orderwerks](https://www.softwareadvice.com/scm/orderwerks-profile/) / Orderwerks Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/orderwerks-profile/) Reviews # Orderwerks User Reviews ## Reviews summary - Overall rating: 5/5 - Total reviews: 21 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5/5 - Value for money: 5/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 21 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Orderwerks customer reviews Showing reviews 1-21 of 21 (page 1). ### Revolutionized our business! - Overall rating: 5/5 - Reviewer: Bill M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have completely redesigned our business head to toe, utilizing a custom delivery software aspect that would not be possible without the folks at Orderwerks. We are incredibly thankful for everyone's help at Orderwerks in helping us achieve our goal of going paperless by 2024 early! Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From order management to providing exceptional customer service. Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied! When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful. Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category. #### Cons Cons would not be the correct word to use. If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS. The fastest turnaround I have ever witnessed in software development. #### Reasons for switching to Orderwerks We made the switch to Orderwerks because a solution could not be found in the ERP/Software Industry. We are beyond thrilled to call Orderwerks home for the foreseeable future! #### Vendor response Thank you very much for the review Bill! We do everything we can to continuously improve Orderwerks and make it be the best possible system for the businesses that use and depend on it. We will always be there with you as you grow and need our support. Replied February 2022 --- ### Exceeded our expectations! - Overall rating: 5/5 - Reviewer: Julie K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Truly stress free. Would and have recommended them to other fashion and apparel companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration into quickbooks and streamlining our business under one platform. The customer service was above and beyond. We did not feel like we were out there on our own. #### Cons Would like to customize the home page to reflect "New Styles" on a changing bases. --- ### Ordering Done Right - Overall rating: 5/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered [SENSITIVE CONTENT HIDDEN] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with. #### Cons In order to import data, needed an additional SSIS add-on license from ZappySys. --- ### Orderwerks Review - Overall rating: 5/5 - Reviewer: April W. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. my overall experience has been wonderful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is my favorite thing! Orderwerks only enhances our business #### Cons we have not had hardly any issues with orderwerks --- ### Ticked all the boxes! - Overall rating: 5/5 - Reviewer: Bernadette C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a solid solution for our business needs, with a product scaled for our business needs now and for future growth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A great experience all around. From the discovery phase, to install, and end user activation, [SENSITIVE CONTENT] and the Orderwerks team, were thoroughly partnered with us. We migrated from a Sales Rep Order Management application we’d used for years and had a specific timeline to go live with a solution. Orderwerks made it happen! [SENSITIVE CONTENT] and his team ticked all the boxes we needed and implemented a few more to ease our sales team into the application. #### Cons We had wish list specs that were addressed as we moved through the onboarding process. The software performed as expected, with a few extras we discovered along the way. #### Reasons for choosing Orderwerks Scalability to current needs and future needs --- ### Orderwerks Review - Overall rating: 5/5 - Reviewer: Mallory S. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10 out of 10! I would definitely recommend this software to people! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, the customer service is phenomenal. #### Cons We haven't had many issues at all with orderwerks --- ### Perfect Software for Distributors - Overall rating: 5/5 - Reviewer: Chris W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with Orderwerks has been phenomenal. [SENSITIVE CONTENT HIDDEN] works with you every step of the way to help map out how the platform will fit into each part of your business. It is great for field sales reps to enter customer orders (works offline, which is a major plus for us), and it simplifies the order fulfillment process for our back office operations. It brings our entire Order Management operation under one platform, making the entire process much simpler. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive. Customer segmentation and setting of specific customer pricing is also extremely customizable. Every step from order entry to order fulfillment can be tailored to your specific business needs. Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing. Shipstation integration is also a plus. #### Cons Depending on your business structure/workflow, the implementation process can be lengthy. --- ### Orderwerks Review - Medco Wholesale - Overall rating: 5/5 - Reviewer: Riley P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is amazing!!! The [SENSITIVE CONTENT] is amazing to work with. They are great at taking feedback and always open to suggestions and ideas for development to make things run faster, smoother, and easier on both the customer and administration sides. The developer takes the time to sit down with you and explain the product, how it works and what adjustments can be made. This product integrates with several others making it very versatile to use, and if it don't see and option for Orderwerks to integrate with a platform you wish it could, all you need to do is reach out to see if they can do it and they will do everything they can to make it work. In the end, if they can't get it to work they will provide other options that may even be better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like this software because of the way you can customize it to match your business, which is huge because not every business or workflow is the same. #### Cons I think at times it can e slightly confusing on the Administration end, but that's nothing to worry about because of the amazing customer support and quick response times. You got a questions, or need an explanation? They will sit down and take the time to explain it to you so that you understand it. --- ### Orderwerks Review - Overall rating: 5/5 - Reviewer: Roger P. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Working with OrderWerks to customize their solution so that it met the needs of our Company's online order entry system exceeded my expectations. They always showed up with a "Can Do" attitude and usually turned requests around the same day with consistently zero defects. They are a large part of the overall success of our project and I would definitely work with them again. #### Cons I would like to be able to brand the site more to our own Company's look and feel. --- ### Purchasing Planner - Overall rating: 5/5 - Reviewer: Greg G. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The developer was great to work with. Very responsive and quick to make edits. Cared about getting the project in on time. As a non-IT person I found [SENSITIVE CONTENT HIDDEN] easy to communicate with despite my shortcomings in technical knowledge #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive and quick to learn use. Very adaptable to needs #### Cons very little at this point. The software was just rolled out and there have been very few bugs and those that we experienced were quickly addressed --- ### Es muy versatil - Overall rating: 5/5 - Reviewer: Katalina M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros me encanto su servicio al cliente ya que es bastante efectivo y no ponen tantas trabas para solucionar solucionar las inquietudes. #### Cons su aspecto administrativo es algo confuso al inicio pero uno se acostumbra. --- ### Orderwerks - Overall rating: 5/5 - Reviewer: Justin B. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Will continue to recommend to any of my buddies for their businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has saved our Company countless hours of headache. We are really enjoying adding this to our daily routine. #### Cons It has been amazing how it has constantly been customized to our liking. #### Reasons for switching to Orderwerks Moved on to bigger and better things. #### Vendor response Thanks for the review! The right software can make a profound impact on a business and being able to provide that is Orderwerks #1 goal. Replied October 2019 --- ### Orderwerks - Overall rating: 5/5 - Reviewer: Ryan J. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Orderwerks saves probably saves 6 hours a day 30 hours a week minimum #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything, ordering, tracking Creating orders #### Cons There is nothing that I dislike about this software #### Reasons for choosing Orderwerks Quality #### Vendor response Hours saved on tedious, yet crucial business aspects is a double win! Not only do you get to grow your business with those hours gained back, but you become more able to handle that growth too! Helping businesses win is the ultimate goal. Replied October 2019 --- ### LMC - PM Review - Overall rating: 5/5 - Reviewer: Lori G. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer focused Delivers in short time frame Positive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Even for team of users who are not mostly used to paper and pen. #### Cons Currently I like everything. Anything I asked to change was addressed or put in our Backlog for later development. #### Reasons for choosing Orderwerks Zudy is a great company who I work well with, but they would have had to build from scratch. Orderwerks had already had what we needed, just "some" customization was required. --- ### Tenant Construction - Overall rating: 5/5 - Reviewer: Charles F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy to work with, like-minded, business-friendly and practical, no over the top techy stuff just what do you need and frankly a great value for me and our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Made the hassle of tracking and managing my various tenant construction and turn over projects very easy. I could never keep track before and would miss things when the workflow was too extensive. I use the system at least once a week and its a game-changer. #### Cons None really, I didn't think I could get a customizable system for what I do and they did it. #### Vendor response Thank you for the review! We work very hard to produce the best possible system for our customers to make their businesses easier and more manageable. Replied October 2019 --- ### Best Order Management System - Overall rating: 5/5 - Reviewer: Brian C. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were able to increase our visibility in our manufacturing process profoundly. Orderswerks provided us the insight into our operations we wished we had years ago. The responsiveness and service of [SENSITIVE CONTENT HIDDEN] have allowed us to become a better company serving our clients and our employees. The cost of the product pails in comparison to the savings we have produced in our processes and visibility. Less paperwork, less errors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Such an easy product to use. Very customizable to your business. Fits all our boxes we needed to increase productivity in manufacturing process and tracking. #### Cons Have yet to discover any cons of this product, integrations and set up were a breeze. --- ### I don't know how I was able to run my business before OW!! - Overall rating: 5/5 - Reviewer: Damiano S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Orderwerks improved incredibly the management of my business, I finally have all my info organized and secured. Great tool to update your company, I will recommend it to everyone #### Cons So far I did not find anything I dislike --- ### From a developer's standpoint - Overall rating: 5/5 - Reviewer: Eric M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great customer service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that the software provides API endpoints that work seamlessly with our own APIs, allowing ongoing data synchronization! #### Cons The OrderWerks has been extremely accommodating, providing any missing features. #### Reasons for choosing Orderwerks N/A --- ### Great Company to Work With - Overall rating: 5/5 - Reviewer: Jim M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is easy to use and the developer has been wonderful to work with. He is quick to respond to issues as they pop up and was quick to grasp the specific needs of my company and how to best utilize the software to address those needs. Customer service is top notch! #### Cons None. It is intuitive and easy to work with. --- ### The more we use it, the better it gets! - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For now, all positive experience and look forward to more of that as we use it more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly-interface, great support, and the customization provided. #### Cons None yet, with the customization offered there really isn't anything to dislike. --- ### Solid order and management system - Overall rating: 5/5 - Reviewer: Joshua B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrates with my already existing workflows via apis. Feedback and response to suggestions is active, presumably because of how small they are. #### Cons This isn't a huge, bloated system like many competitors, which is great, but there are some features which need to be #### Vendor response Thank you for the review! We enjoy working hard to build a great product with our customers to make sure it has the right features for their business needs and that's simple to use. Replied September 2019 --- Orderwerks Reviews, Pros and Cons - 2026 Software Advice