Some areas of the software are quite inflexible, and not very forgiving if a mistake is made.

It is particularly user friendly and the customer services are usually absolutely spot on.

They provide extraordinarily capable systems and excellent customer service. The company's very well organised and the staff courteous, well trained and professional.

Improved efficiency through the whole of my business, very customer and user friendly regarding stock availability, back orders, status of individual accounts,  reporting is amazing.

Good software terrible company to deal with, no regard for customers.

We quickly added the B2B Portal to our subscription which is a huge USP for us as a business.

Ease of use, Best support team i have experienced, always developing more useful features, affordable.

OrderWise is an excellent package for consolidating all of your business management needs into one connected system. Easy to use and intuitive especially their WMS devices and Android App.

OrderWise has allowed us to integrate accounting, inventory and manufacturing in a  single platform. It comes with powerful reporting and once you get used to the grid system, is very easy to use.

We've had a very positive experience with OrderWise and have confidence that the platform can cope with growth ahead. There is a lot of development into new functionality and updates are monthly.

Turns out, they sold us training which is a classroom-style layout teaching which is NOT practical at all. This cost us a bizarre £4000 and £1000+ in expenses alone.

The biggest frustration is the lack of API and interfaces meaning that intergration to other systems.

Overall, we have had a positive experience with the software.

Staff in 'Customer Relations' and 'Client Management' have a total disregard for your business, they couldn't care less. Rude, abrupt and I think don't have a lot of time to deal with you properly.

The options for customisation within the software are great, it took us a while, but we have gradually managed to tailor the software to suit our needs.

Currently, we're stuck in a massive warehouse trying to shift out 500+ orders without any system. You do not want to be that company.

The reports are pretty rubbish and you have to pay for any specific report, again £350+vat per report. If you get it and the setup is wrong, they will charge you again.

There are also great reporting features and dashboards built in. Exporting and importing data is easy too.

Also the ability to create new reports (with knowledge of SQL) is fantastic to be able to add reports for almost anything you need.

Don't get tied in and sold the 'you pay one amount ' pitch. All their sales guys seem pretty good, but you never deal with them again.

Great company to deal with and the interactions have been positive throughout over the last 7 years.

Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving.

Support is quick and responsive, but development can often take over six months.

The most impressive thing about OrderWise is their ability to keep moving forward, a vision that is very much aligned with ours.

Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.

Some developments such as courier integrations have different mappings and limited features implemented which then make it difficult to use them together with other couriers.

It offers a lot of flexibility to tie in with your business and allows many customisations. And if a a feature or functionality is missing, you can usually get it developed for a reasonable cost.

I would recommend this to anyone. It is very user friendly and affordable.

A fairly simple system value for money system.

We have it integrated with our website, eBay and Amazon. We will be moving our websites to OrderWise built ones in the near future to achieve an even higher level of integration.

The sales pitch is 'you only buy it once and it is for life', no you have to have support and pay for it because things often go wrong.

OrderWise are good at communication and their after care is second to none.

Difficult to remove remnants of old orders from the system and difficult to stock take in our industry.

Good for small businesses with a flexible interface.

Their technical support is among the best in the industry with each member of staff having to undergo a 6-month training program and multiple tests before they take any calls.

What I liked the most was how easy it is to set up and get going It has a great UI that's extremely easy to use daily. Automations make daily life easier and rate preview is a godsend.

The fact that it integrates with almost every platform - and even if it doesn't you can custom code your own store with their open API. Really, a fantastic piece of work.

It is perfect for a one-person business like myself and it removes a lot of manual work for me. I love it.

Even if you just shipped it that day. Packing slips are awful too.

Easy integration with the website, woo commerce,  nice discounts on UPS, better than what we can get as a company.

Setup is very quick and customer support via chat has been very responsive in my experience.

Connect it to your UPS, FedEx, or any other major parcel carrier and your shipping troubles are over. Creating shipments, printing labels, tracking and even business reporting are all in one program.

This is really a frustrating distraction, although it could have been worse - not being notified when we made sales.

Shipstation was easy to implement and is easy to use, whether you have standard products or custom products. It's user friendly and cost effective.

I was very impressed from day 1 and continue to grow in my appreciation. With features like adding logos to waybills and multiple warehouses, it is truly an amazing app.

Great experience overall, and it would be the first platform I'd recommend to someone looking for a shipping software.

It's very intuitive and user friendly, even for morons like me.

It has been nothing but amazing and a life saver for delivering out our medications to our patients. It is so quick and easy to use, would recommend to any one who delivers anything to anyone.

ShipStation has been a great improvement over what I was using before. It's just as clean and easy to use, but also provides a lot of physical efficiencies for my business.

They’ve been great - easy to use product, amazing customer service and support, and for a reasonable price. I can’t recommend them enough.

Pound Sterling

OrderWise is a comprehensive ERP & WMS solution that helps businesses of all sizes and industries manage the entire supply chain process, from manufacturing to drop shipping. Designed to drive increase productivity, accuracy and profitability into every aspect of their daily processes.

Key features of OrderWise include barcoding, inventory tracking, billing, dispatching, customer relationship management (CRM) and much more. Organisations can import bank statements/transaction details and generate financial reports in compliance with industry standards. Additionally, it offers mobile applications for Android devices, which lets users track client interactions, invoices and order status even from remote locations.

OrderWise facilitates integration with various third-party applications such as Magento, eBay, Amazon, WooCommerce and more. Pricing is available on request and support is extended via email, phone and other online measures.


LongDescription

Cataloging/Categorization

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Special Order Management

Purchase Order Management

Barcoding/RFID

Status Tracking

Barcode/Ticket Scanning

Multi-Channel Management

Order Entry

Backorder Management

SKU/UPC Codes

Import/Export Management

Mail Order

SEO Management

Data Synchronization

Supply Chain Management

Retail Inventory Management

Financial Management

Sales & Operations Planning

Enterprise Asset Management

Marketplace Integration

Order Management

Manufacturing Inventory Management

Project Management

Real Time Synchronization

Procurement Management

Merchandise Management

Customer Database

Shopping Cart

Order Fulfillment

Reorder Management

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Warehouse Management

Item Management

Promotions Management

Inventory Optimization

Distribution Management

Multi-Location

Integrated Business Operations

For Retail

Email Marketing

Mobile Access

Cost Tracking

List Management

Inventory Tracking

Channel Management

Inventory Auditing

Mobile Commerce

Recurring Orders

Sales Tax Management

Serial Number Tracking

3PL Management

Social Commerce

Workflow Management

Alerts/Notifications

Transportation Management

Contract Pricing

Returns Management

Accounting Integration

Commission Management

Remote Order Entry

Inventory Control

Reporting/Analytics

Contact Database

Real Time Order Entry

Supplier Management

Order Tracking

Point of Sale (POS)

Purchasing & Receiving

Manufacturing Planning

Sales Forecasting

Kitting

Inventory Management

Check-in/Check-out

Loyalty Program

Search/Filter

Delivery Management

Real-Time Analytics

User Management

Electronic Payments

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Financial Analysis

Product Configurator

Credit Card Processing

Invoice Management

Customer Accounts

Sales Orders

Web browser (OS agnostic)

Contact Wise Software for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

OrderWise

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

ShipStation is a multi-carrier, multi-channel shipping solution designed to expedite the shipping process for online retailers. Features such as batch shipping, discounted shipping rates, inventory and customer management, and custom branding helps streamline order fulfillment.


Import your orders from over 60 selling channels and let ShipStation automatically apply configurable presets and shipping options. Once you create shipping labels or send your orders to a fulfillment company like FBA or ShipWire, ShipStation transmits shipping statuses and tracking information to each selling channel.


Managing customer communications can be time-consuming, ShipStation simplifies this process by offering customizable packing slip, email, and tracking page templates to provide a unique, branded experience for customers. Other features include detailed reporting, prefilled international customs forms, the ability to combine and split orders, and advanced user permissions and restrictions.



Shipment Tracking

Mobile Alerts

Dispatch Management

Shipping Services Integration

For eCommerce

Template Management

Scheduling

Data Import/Export

Label Printing

Accounting

Email Templates

QuickBooks Integration

Real Time Data

Real Time Comparisons

Routing

Labeling

Shipping Labels

Ground Shipping

Website Integration

Vendor Managed Inventory

Customizable Templates

Delivery Tracking

Audit Management

Customizable Branding

Parcel Shipping

Stock Management

Customizable Forms

Order Processing

Package Tracking

Third-Party Integrations

Starter - $9/month
Bronze - $29/month
Silver - $49/month
Gold - $69/month
Platinum - $99/month
Enterprise - $159/month

OrderWise vs ShipStation

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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