About OurRecords

A compliance and risk management solution allowing you to manage your suppliers, business partners, vendors, assets or 1099/W2 workforce. Easily manage from 1 to 100,000 participants. Customize your specific requirements such as policy documents and vendor / supplier Agreements, Tax Forms, Data Requests, Acknowledgements, etc. Create unique requirements across many compliance groups. Request, submission, review, request for more information, and pending non-compliance notifications are secure and automated!...
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OurRecords User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 15 reviews

Konstantinos

Verified reviewer

Time used: Free Trial

Review Source: GetApp

This review was submitted organically. No incentive was offered

February 2019

Douglas

Company size: 1,001-5,000 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2017

Outstanding customer service! This product quickly cut the time from three employees to less than 1

We were able to deploy a national solution for our vendor management and regulatory compliance. All paper files and excel sheets were removed instantly. Setup and support were easily done and deployed across multiple national regions. Very cost effective option that saved hours of manpower and continues to save time by monitoring compliance documents. Very well architected to meet a variety of needs and offer solutions to unique needs. It also presents a very professional front for our organization to our trade partners.

Pros

The ease of use for not only the company user but the public user as well. Users have picked up the use with very little to almost no follow up support needs. The architecture of the system has made its use very flexible in meeting unique or alternative uses for the software. The company has also responded quickly to resolve any issues and releases frequent enhancements that listened to customer feedback.

Cons

That more companies are not using it yet! The ability to share our networks and the ultimate vendor being able to share documents across companies is outstanding.

Mary

Company size: 51-200 employees

Industry: Insurance

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2017

Good

Pros

All of the information for each notary is in one place and can be easily found. Easy to receive new notary information when blast emails are sent out to OurRecords' network of notaries.

Cons

It is frustrating to have to go in and manually input the dates for each item when these should be done by either OurRecords or by the notary themselves. Also there is a lot of back and forth since the information submitted by the notaries is separated by the document type and not all grouped together by notary name. Input documents are unable to be sorted by either the date submitted or the notary name which makes approving a single notary very time consuming.

Irina

Company size: 501-1,000 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Rapid Customer Service

Pros

Easy to use product, very helpful and fast responding rep we have

Cons

I would suggest the improvement of archiving docs organization

Natsuko

Company size: 1,001-5,000 employees

Industry: Food Production

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

a great option for supplier document review/approval/update

Pros

As a document database system, OurRecords provide you flexible design options. also, the collected resources are visualized with 3rd party appreciation (MS Power BI) to overseeing the progress and current status. For the supplier communication, We can use the tailored email by you as requesting organization, this actually helps to encourage the participation of suppliers. Your rep also has a strong knowledge of database systems, not a usual salesperson. they will work for modification of your system by themselves.

Cons

The system is still in progress. However, this is also a good point. they reflect your suggestions of improvement right away.

Reasons for switching to OurRecords

The Repositrack business model ( asking suppliers for participation fee) does not encourage suppliers to participate, also the pricing issue.

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