Outvio

RATING:

4.8

(25)

About Outvio

Outvio empowers a superior eCommerce shopping experience from shipping automation and self-service returns to branded tracking and customer communication. We also turn the fulfilment flow into a revenue and growth channel.

Outvio Pricing

Starting price: 

€29.00 per month

Free trial: 

Available

Free version: 

Available

Automate your fulfilment
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Outvio Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Outvio

1 - 5 of 25 Reviews

Linda

Verified reviewer

Consumer Goods, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great service, makes your job easier

Overall, Outvio helps me save a lot of time.

PROS

Outvio makes printing labels and shipping out orders much faster.

CONS

Issues with couriers, but rarely. Probably Outvio is not even to blame here.

Marta

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Outvio: Outvio: How It Changed Our Shipping for the Better

We have been using Outvio for over a year now and we can say that it is the best partner for our ecommerce business. Outvio has helped us streamline our shipping and returns process, improve our customer service, enhance our brand image and boost our post-checkout marketing. Outvio integrates seamlessly with many domestic and international couriers, allowing us to choose the best option for each order. It also lets us print shipping labels in bulk and set smart shipping rules based on various criteria. Outvio is a global solution that works well for multi-country and multi-warehouse operations. We highly recommend Outvio to anyone who wants to take their ecommerce business to the next level.

PROS

What we like the most on Outvio is the flexibility and convenience it offers us. We can easily switch between different couriers depending on the destination, price and delivery time. We can also customize our shipping labels and tracking pages with our logo and brand colors. Outvio also helps us reduce the hassle of returns by providing a self-service portal for our customers. Outvio makes our ecommerce operations more efficient and professional.

CONS

Integrating Outvio with different couriers can be time-consuming. However, Outvio’s support team is very helpful and responsive. (The issues we faced were not caused by Outvio, but by the couriers themselves).

Joao

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Good service but too expensive

Overall good service but way too expensive when comparing to alternatives in the market.

PROS

Ease of use, fast, return portal, hypernotifications, shipment and carrier rules

CONS

Tracking page needs work. Will miss updates and provide wrong locations.

Vladislav

Automotive, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great service for any online seller

Integration with prestashop and ability to quickly prepare orders for shipping is a lifechanger for us. Covid made shipping prices skyrocket and with these guys we also were able to lower our shipping prices significantly which

PROS

Very easy to set up and use. Very fast customer support.

CONS

It would be cool to have some sort of automated price calculation integrated into prestashop but that's not a necessity. Setting it up manually doesn't take long.

Gerard

Cosmetics, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Best partner for your company

In 2019 we incorporated Outvio to be able to scale our operations and it was a success. Now that we have grown, he continues to accompany us. Highly recommended to automate actions and focus on what adds value to the business.

PROS

It helps you reduce order preparation time and have greater control over them. In addition, it has very attractive shipping rates.

CONS

Sometimes it is difficult to be proactive in resolving incidents. The reason is that many notifications appear and it is difficult to see which ones you have to attend to and which ones you do not.