# PACK & SEND Live Software Reviews, Demo & Pricing - 2026 > Review of PACK & SEND Live Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/pack-and-send-live-profile --- [Home](https://www.softwareadvice.com/) / [Freight Software](https://www.softwareadvice.com/scm/freight-broker-software-comparison/) / PACK & SEND Live Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # PACK & SEND Live 2026: Benefits, Features & Pricing Wondering if PACK & SEND Live is right for your organization? Our Freight Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview PACK & SEND Live 4.8 [(10)](https://www.softwareadvice.com/scm/pack-and-send-live-profile/#reviews) Pricing Pricing available upon request ### About PACK & SEND Live PACK & SEND Live is a freight management solution that helps eCommerce businesses streamline operations related to inventory management, label printing, and shipment tracking, among other operations. It lets staff members consolidate and manage customer orders from multiple internal and external sources from within a unified platform. PACK & SEND Live enables administrators to send SMS and email order status updates and build a custom branded shipment tracking page, optimizing customer communication processes. It lets staff members create picking slips, generate consolidated invoices, and book courier pick-ups on a centralized platform. Additionally, team members can manage multiple carriers, handle bulk dispatch, create consignment documents, generate manifests, and more on a centralized platform. PACK & SEND Live allows organizations to integrate the platform with several third-party marketplaces, such as eBay, WooCommerce, Shopify, and Magento. Pricing is available on request and support is extended via FAQs, email, phone, and other online measures. Wondering if PACK & SEND Live is right for your organization? Our Freight Software selection experts can help you in 15 minutes or less. ## PACK & SEND Live User Interface ## Popular PACK & SEND Live Alternatives Main Product PACK & SEND Live 4.8 [(10)](https://www.softwareadvice.com/scm/pack-and-send-live-profile/#reviews) Ratings Breakdown - 4.20Ease of use - 4.56Value for money - 4.78Customer support - 4.10Functionality Pricing Available upon request Get Price Alternative Product [Fresa XPress](https://www.softwareadvice.com/scm/fresa-xpress-profile/) 4.8 [(153)](https://www.softwareadvice.com/scm/fresa-xpress-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.53Value for money - 4.84Customer support - 4.63Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [MyCarrierTMS](https://www.softwareadvice.com/scm/mycarrier-profile/) 4.7 [(108)](https://www.softwareadvice.com/scm/mycarrier-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.78Value for money - 4.76Customer support - 4.55Functionality Pricing Starting at $60.00 per month Get Price Alternative Product [DAT Load Board](https://www.softwareadvice.com/scm/dat-load-board-profile/) 4.5 [(239)](https://www.softwareadvice.com/scm/dat-load-board-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.16Value for money - 4.45Customer support - 4.44Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [WebCargo](https://www.softwareadvice.com/product/515940-WebCargo/) 4.1 [(28)](https://www.softwareadvice.com/product/515940-WebCargo/#reviews) Ratings Breakdown - 4.46Ease of use - 3.92Value for money - 4.15Customer support - 4.0Functionality Pricing Available upon request Get Price ## PACK & SEND Live Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PACK & SEND Live Features - Popular features found in Freight 3PL Management Accounting Customer Management Document Management Quotes/Estimates Rate Management Route Optimization Shipping Management Transportation Management Truckload Management - More features of PACK & SEND Live Air Shipping Customer Portal Dispatch Management EDI Freight Shipping Ground Shipping Import/Export Management Inventory Management Label Printing Parcel Shipping Shipment Price Calculation Shipment Tracking Shipping Labels Shipping Services Integration Status Tracking Waybills Workflow Automation ## PACK & SEND Live Integrations Adobe Commerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Unleashed Integration rated undefined from -1 review ## PACK & SEND Live User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 20% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.6 Customer support 4.8 Functionality 4.1 Have you used PACK & SEND Live and would like to share your experience with others? MD Maddison D. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 12 months Reviewed May 2020 Great Support Services 4 My Experience with Pack & Send has been a relatively smooth and supported experience. The Support Team are extremely helpful with all sorts of quires, tracking and re-booking and are extremely reasonable when it comes to waiving re-booking or any additional fees caused by delivery issues steaming from the courier company. In consideration that we there are no lock in contracts, start up fees or additional software fees each month (other than the shipment fees that are booked each month), the Support Team go the extra mile to assist and create a very professional yet personalised experience and are always extremely helpful and informative when it comes to updates on quires/investigations that we lodge. Could ask for better support. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: This software does almost everything we need and connects well with our WooCommerce platform. The auto generation of the shipments direct from our online portal is very handy when our customers forget to select a shipping option and we have to generate a quote manually all the information is already there and quotes are ready to go. The system is very straight forward and easy to learn and use. Cons: The rates calculator sometimes generates a different fees that are higher than the paid shipping fee, however the Support Team are very accommodating and do not charge any of the differences that occur due to the system error and we or the customer do not pay an differences in the rates generated to the rates paid at time of purchase. Reasons for choosing PACK & SEND Live There were a number that I can't recall, however we moved forward with Pack & Send as the services and software was the best match, we found, to work with our current WooCommerce with no lock in contract or additional fees than the shipment fees booked each month. Reasons for switching to PACK & SEND Live Temando shut down, however if i had of know about Pack & Send earlier, or been able to have a test portal available to trial (not a live site) before committing to changing over it would have converted me over to Pack & Send earlier due to the high level of Support Services. Read More MS Margaret S. Verified reviewer Individual & Family Services 2-10 employees Used weekly for less than 2 years Reviewed September 2020 Great service 5 I've been able to get my packages to their address with a one hundred percent delivery outcome despite different couriers being used for different orders I have not had one problem with the delivery. The portal can bit fussy and non-intuitive but once you get used to it there are no problems. I haven't used it for website integration yet so I am keen to see how that works in practice in the future. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: What I like most is being able to send a parcel anywhere in Australia with different couriers and one portal to access all of it Cons: Sometimes there are glitches and you cannot see if your item has been delivered. Also at the moment some of my past orders have disappeared off the system and I can't find them - even though my orders are in a sequential order some order numbers have disappeared. It would be good to have a quote button and to be able to removed the data such as where the box went and to whom contact details yourself - this is a challenge. Reasons for choosing PACK & SEND Live One company to support me with my business, professional, attentive can't beat that. Also the option to go to the local store if I had any major problems, and the staff there were also extremely helpful. In all using pack and send was the best decision I made for my business and I'm very pleased that I chose them from the start and saved myself a lot of work. My customers all receive their items in record time, no items have ever been lost or misplaced with the couriers chosen by pack and send either. Vendor Response Hi Margaret, thanks for your kind review, we're really happy that you are having such a good experience with the system. With regards to the issues you've had, we can happily look at those. Whilst we make the best efforts to update the tracking status in the portal sometimes the information coming from the courier doesn't get sent through - however you can always click the tracking link to see where your shipment is. Some older shipments are automatically removed (those older than 3 months) from the system to help save space and to prevent the system from running slowly. We are always trying to improve the system, and have added a function now where you can view your own package sent reports to see your historical shipments. Or you can always contact Pack & Send and we can happily provide a report for you. Replied September 2020 Read More EL Emma L. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Reviewed August 2020 Review of Pack Send 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the integration of this software - it takes next to no time to pull orders through from Shopify and have it ready at the door ready for pick up! Cons: It can be a little buggy at times but overall a very good system. Read More eB emanuel B. Verified reviewer Sporting Goods 2-10 employees Used daily for less than 12 months Reviewed May 2020 Good overall 5 very good Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: reduced costs on freight on international freight Cons: barely any improvements of reducing costs for national freight compared to powersende option from the website Reasons for choosing PACK & SEND Live cost Reasons for switching to PACK & SEND Live better rates on international shipments Read More CM Cahit M. Verified reviewer Furniture 11-50 employees Used daily for less than 12 months Reviewed August 2020 Pack and send and a human response 5 Very good. low hassle Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Easy to use. Good support from local and interstate team Cons: the real time lag when entering and info and progressing through the pages is frustrating. 2-5 second delays. Read More DI Daniel I. Verified reviewer Retail 2-10 employees Used weekly for less than 12 months Reviewed May 2020 Very easy to setup and automates many processes 4 Great automated shipping service at great rates Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Instant import from website sales without any additional work, instant quotes for shipping, easy to dispatch and book pickups, good support Cons: Handling customer returns has a few issues and it was not so obvious to learn the need to manifest orders after booking pick ups Vendor Response Thanks for the review. We really appreciate the feedback. Replied May 2020 Read More SW Shanil W. Verified reviewer Retail 51-200 employees Used daily for less than 6 months Reviewed May 2020 Pack & Send - Tipple 5 The overall experience has been great. \[SENSITIVE CONTENT HIDDEN\] have been really helpful & sorted out all the issues we faced so far Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: The ability to send orders anywhere in Australia in a short time frame Cons: Some features not working such as adding another pickup location, looking at invoices/payments on a daily basis Read More IE Inese E. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for less than 6 months Reviewed May 2020 Very reliable 5 Ease of sending. Not having to leave the premises to send. Very reliable. Ratings Breakdown 5 Ease of use 5 Functionality Pros: User friendly and being able to print out shipping labels. Cons: Cannot think of any improvements at the moment. Easy to integrate, once i learned the computer format. Read More MC Mika C. Verified reviewer Retail Self-Employed Used other for less than 6 months Reviewed May 2020 Great Customer Service 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It is not about the software itself but the customer service is great and helpful. Cons: You need to go back and forth to make sure we have done them all correctly, and thought it is not easy till we get used to it. Reasons for choosing PACK & SEND Live Pack & Send was the most reasonable option among all the available options at the moment. Reasons for switching to PACK & SEND Live Australia Post currently doesn't accept international parcels. Read More RY Reece Ing Chau Y. Verified reviewer Alternative Medicine Self-Employed Used weekly for less than 6 months Reviewed May 2020 Great value and great service 5 Been very satisfied with the delivery service and the customer service Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is web based and relatively easy to use Cons: A couple of functions need a bit more explanations next to it. The flow of using the software may need to be explained a little to for a new user Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended Freight Software [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **22** times [ShippersEdge TMS](https://www.softwareadvice.com/scm/shippersedge-profile/) **5.0** (3) Recently recommended **20** times [Excalibur WMS](https://www.softwareadvice.com/scm/3plink-profile/) **4.3** (31) Recently recommended **16** times [MyCarrierTMS](https://www.softwareadvice.com/scm/mycarrier-profile/) **4.7** (108) Recently recommended **15** times Stuck Between Options? Our experts can help you compare PACK & SEND Live with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice