All ParagonERP Reviews

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User Profile

Joshua

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

A web-based ERP that can do it all

No regrets switching over to ParagonERP. The price is excellent for what they offer and it has saved all of our departments a lot of wasted time!

PROS

I really enjoy using Paragon's ERP! The web-based portal makes it easy to use wherever you are. The dashboard displays all the crucial information you could need and you can even personalize it. Creating access for colleagues is also really simple, all our team knows how to use it and it took them very little time to get used to the platform. Generating reports can be done in a few clicks, which makes monthly meetings easier to prepare for everyone.

CONS

I like everything about this ERP. Perfection doesn't exists, but Paragon comes real close to it!

Reasons for switching to ParagonERP

Paragon is web-based, making it more convenient for working from home/while away from the office.

Vendor Response

Thanks so much for your kind review! We're so happy to hear that Paragon is helping your team share valuable information.

Replied August 2022

Rajat

Computer & Network Security, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

So easy

Overall by using ParagonSMB we have better visibility into our inventory and processing sales orders.

PROS

Support was great and inside the software. It took only a few clicks to set up. Synchronization to Quickbooks was very fast which is nice. There are a lot of features inside the software that my business could use in the future. Currently we are using only a small fraction but there is a lot of room to grow.

CONS

I don't have much to say in terms of cons. I really do wish there was an integration with Shopify.

Reason for choosing ParagonERP

ParagonSMB offered us way more features than the alternative softwares for a cheaper price.

Vendor Response

Hi Rajat! We're so glad you had such a positive experience with Paragon. As for your comment regarding integrations - we actually launched our new Shopify add-on today! Read more here: https://rb.gy/1e7djv Thank you for this fantastic review. :)

Replied August 2022

Omnia

Textiles, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2020

Review from Capital Garment Co

They gave us some demos and the UI looks polshied and soothing to eyes. Most of all Paragon is very user freindly. We are very excited about Paragon. We can not wait to go live.

PROS

In Paragon, I can bulk upload anything which is really the best because it saves a lot of time rather than entering one by one.UI is polished and the color combination is eye soothing. Very user friendly and comfortable to use. It is not too complicated and anyone uses it. Can create as many as want which is pretty cool. Also can design our own module by creating as many attributes as we want which gives the user the flexibility to enter as much data as possible. It is a very cool feature for any ERP system. Their new AG grid system is mind-blowing. Personally, that is my favorite. The reporting features are very impressive especially the transaction logs.The support team is very professional and helpful. The project manager who is leading the project for migration very details oriented and optimistic.

CONS

We are using Jas which is the older ERP system from Jonar, the same company that created Paragon. The team basically customizing the whole ERP system according to our business model and they are doing a great job.

Reason for choosing ParagonERP

We are using their older ERP system JAS as they know all about our business. So we think that it will be easier for the teams from the both end to migrate to their's new  ERP system(Paragon).

Reasons for switching to ParagonERP

JAS ERP has become so outdated and difficult to use sometime as it crashes from time to time. We think that it might be a right time to migrate to a new system. What could be better than Jonar's new system because JAS might be outdated but it is still a good ERP. We are hoping their Paragon will be the best .

Daniel

Apparel & Fashion, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Paragon

PROS

I love the ease of use of the system. Really easy to pick up and to use. Easy to train on as well. Love that they are constantly improving the system. Love that new features are constantly coming out that make my life easier. I really like that they are looking to build integrations with great technology companies like 2Ship to make the process more seamless for my team

CONS

Our implementation was a little longer than I would have liked. That being said, our business is extremely complicated and we were working on completely changing how our data is setup. Paragon was helpful in reshaping our data and making it much easier to use for the users and now we are in a much better position for the future.

User Profile

Gaby

Verified reviewer

Apparel & Fashion, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best In class ERP for SMB's

Overall, it was a very pleasant experience, from initial gap analysis, to implementation, Paragon/Jonar staff were with us and supporting us every step of the way. We managed to integrate our financials, our logistics, inventory control and customer/sales management all into one system. Thank you Paragon!!!

PROS

Paragon is a user friendly, with a very pleasant user interface. All the features we needed were available or quickly added, while new features continue to be added twice a month. Not to mention the overall value, which at the current user pricing is fantastic, best value by far.

CONS

Nothing so far. Everything very on point.

Natasha

Apparel & Fashion, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2018

I find this system user friendly easy to locate the data I am searching for to complete daily tasks.

On a day to day basis the system helps me search account information in a timely manner to best assist my accounts. It's pretty user friendly and easy to understand how to navigate and that helps make my job easier.

PROS

User friendly can easily look up account details like previous orders,invoices, financial history and contact lists.

CONS

It can be a little slow going from page to page as it runs from the cloud that can be an inconvenience.

Daniel

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Great UX, brings ERP at the door step of the enterpreneur and start up :-)

Efficient and effective process, transparency, cost savings

PROS

Simplicity, uniformity, ability to add attributes to shape your own business taxonomy in the package. The fact that it is cloud based helps to be an enterprise without complex pieces of iron and an minimal need for internal IT

CONS

The fact that it runs in the cloud, could have the risk of making it a bit slower compared to something that runs on your machine, however, noticed a little effect

Vendor Response

Hello Daniel, Thank you for your feedback. We know speed can be a concern with a Cloud-based system. Our development team is working hard to find ways to improve the speed of ParagonERP and we are confident their efforts will ensure users don't feel a lag in their system. Kind regards, The Jonar Team

Replied February 2018

User Profile

Hessel

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Revolutionary cloud ERP! Impressive how flexibility and UX have been built into the core.

Paragon adapts to your business, instead of the other way around. That is unprecedented in ERP land. It means it can meet business requirements in terms of terminology used, product attributes, associations, rules, etc. Also the implementation time is very short and the software is very intuitive. This means that you're up and running in a very short time. Also you can continue to tweak and further optimize processes aftwards. So your ERP evolves with your organization and delivers increasing efficiencies over time.

PROS

- It looks amazing - Very intuitive - It is very flexible (configuration allows to meet nearly every requirement, no custom coding needed) - Outstanding data import possibilities

CONS

Some nice to have features are still missing, but I understand nearly all of these features are being worked on or are planned for the near future. I have been following Paragon for 2 years now and given the speed of delivery shown over that period of time, Jonar has shown to deliver on promise.

David

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2016

Pleasantly surprised by an ERP system that works for small businesses

We were looking for a system that was simple enough to get our business started. Something that was a step up from Excel spreadsheets for managing our purchasing and supply chain. But we also wanted something that could grow with us and could handle increasing complexity over time. Having read about some failed ERP implementations and learning about the hefty price tag that comes with it all, our expectations were pretty low. Paragon was our first experience with any sort of ERP system and we were pleasantly surprised. For a small company just starting out, Paragon made everything pretty easy. We got the system up and running in few days and were able to start using it soon after. Paragon can handle all of our needs now and seems to have the capacity to be customized as our business changes. As novice users, we were able to figure out our way around the system with little to no help or training at all. And the system was available at a more reasonable price then we expected. The system is a pretty new so it's a little buggy. But the team at Jonar has been great at addressing the issues in a reasonable timeframe. For a first pass at ERP, we'd say Paragon's pretty good.

Frank

Information Technology and Services, 1 employee

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Free trial experience

Positive experience, but ERP is mostly focused on production organizations and less on services or trading companies

PROS

I like the user interface (forms lay-outs) and the ease-of-use. The immediate provisioning of the free-trial is also great

CONS

Demo environment of the trial should be more guided (in-product tutorials/video's/support) and process oriented

Paul

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Paragon is everything I imagined an ERP platform should be.

PROS

- Robust rules engine makes it easy to automate any task you can think of. - The software was clearly designed with mobile users in mind. Multi-platform and cloud compatibility mean that it can be used how-, where-, when-, and on what-ever we want, which lets us get creative. - The Jonar team is passionate and personable; it feels like we get the care and attention of dealing with a family business, but are also backed up by the engineering/support resources of a much larger company - Live BI reporting/exploration is powerful and insightful. - Intuitive and reasonably priced

CONS

The "neon" icons on the right panel and the colour-coding in the action pane always feel out of place to me.

Jesse

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Easy to use for my small business

PROS

After setting up my company, the client services was excellent to help me get my Customers and Vendors set-up. As a small business owner, I wanted something easy and quick to set-up. They walked me through a very simple set-up that got all of my data into Paragon and then I was up and running. Highly recommend if you are managing inventory, of pretty much any size, though I only have a couple product lines, it helped me do what I needed.

CONS

Mostly intuitive. Figured out where to go pretty quickly. Did need some customer support though to get set up. But once going, it was easy to use.

Vendor Response

Hi Jesse! WOW! We're so glad you've had such a good experience using Paragon. Our team is always on hand should you ever need help again :) Thank you so much for this fantastic review.

Replied August 2022

Ana

Investment Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Use of Paragon

Product & category management

PROS

JIT Inventory update / management. product profit report

CONS

Like any new software implementation, takes time to get used to the menu etc.

Reason for choosing ParagonERP

Appreciate the audit trail inside Paragon.

Vendor Response

Hi Ana! We appreciate you trying our free trial. Thank you for your rating and review!

Replied February 2021

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