Peoplevox WMS
About Peoplevox WMS
Peoplevox WMS Pricing
Contact Peoplevox to request a consultation, demo and full pricing information.
Starting price:
$1,000.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Supply Chain Management Software
Most Helpful Reviews for Peoplevox WMS
1 - 5 of 36 Reviews
Alex
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
THE WMS you need!
10/10 - the staff at PVX have been fantastic and I cannot commend them enough. The implementation at first is quite daunting, but once it's setup, it's top-notch!
PROSOverall the function is easy to use and is simple for day to day use. Doesn't need all the bells and whistles as it's effective at what it does.
CONSDisparity in stock between stores due to syncing etc.
Nicolas
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2017
Highly focussed on Warehouse Management, very complete and reliable system
Looking for a system to help us reduce the not-fullfillable order rate that we had in our Magento shop, I found Peoplevox; this solution is solely focused on getting the warehouse data accurate and it does a great job. We did not have to change any of our processes but were able to simply improve and cut the not-fulfillable orders by 10 (currently at 0.4%). PVX does a really great job at it. We're running our warehouse of PVX since 1,5 years and are leveraging more and more the features that are built into PVX that weren't fully required by us before, but as they exist, we now can take advantage of it. On the positive side : stability, highly flexible system, expertise in warehouse management, reporting engine, scalability, connector to Magento, Sandbox environment. On the negative side: user documentation, on-boarding when you start from nothing, responsiveness on less important topics, On that last item, I must say that PVX is very efficient when it comes to solve critical issues. But through the strict and rigid Zendesk ticket system, less important topics can take some time to solve. The issues we had during on-boarding came through the fact that we started with absolutely no knowledge about warehouse systems. There are still plenty of features that we are not utilising and that we look forward to. I would recommend it as reliable solution. It's not cheap, but it's worth the cost. Background on us: We are the brand shop of a shoe and accessories brand selling throughout Europe. Main markets are Germany, France and the Netherlands. The warehouse is operated by a team of 5 people, of which one supervisor. PVX is also used by the operations team and product catalogue team. The shop is run on Magento CE1.9
PROSstability, flexibility, feature set
CONSuser documentation, on-boarding process
Eddie
Internet, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2021
I cannot recommend PVX
In one sentence - This has been the worst experience we have had in our business dealings with any vendor period. We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. Peoplevox at this point, was incredibly distasteful to deal with, as, at the time of write, we are still receiving monthly invoice, with no reply from every one of their staff ( 7 months on). My strong advice to eCommerce retailers is to look elsewhere for a WMS solution if you want tight functionality to integrate with Magento or Shopify.
PROSOn paper, the PVX system offers the same functionality as every other WMS system in the marketplace, so nothing really stands out in this regard.
CONS- During the dispatch process, it is not possible to split a single shipment into multiple articles. Your need to create a completely new shipment, which unnecessarily increases shipping cost. For us, that meant an additional $250,000AUD per annum in freight expense. - PVX has basically nil RMA and warranty handling functionality – It requires you to circumvent the WMS system and transfer stock into a black hole to process simple returns. - Incredibly poor for omnichannel retailers that require POS functionality. To sell an item from a bricks and mortar location required significant number of steps, and processing. If you have multiple locations, this is where it gets very frustrating. - The UI and UX are very dated, 9 months into training and our staff were still frustrated with the UI. The initial Zoom meeting sound promises, we made our tech stack known, and we basically were met with “No problem” to all the issues above. The devil however ended up being in the detail. Onboard and sales staff were friendly, very attentive in the early days. When however, we raised the problems, although they tried to remedy some issues, most of the solution presented was “workarounds” or required our team to circumvent the system, which undermines the existence of a WMS.
Shawn
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Administrator feedback
The overall system is great, excellent for inventory management which is a necessity for us with complex stock on hand. Reporting made easy. PVX has helped us save thousands in labor expenditures in recent years. Dashboards are excellent to use.
PROSThe reporting is excellent, it covers many areas and excellent filters can be applied. Seamless picking/packing process, very cost efficient.
CONSCost of additional licenses seems overpriced. Failed actions should have more options instead of just "Handle", how about "handle and remove" if product is missing etc. Barcode templates that don't cover all common sizes, would save the hassle of custom making them. Not having explanations to a failed print, merely just getting a blank label which then causes an investigation, which can be quite common.
jeff
Warehousing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
PVX is very good to e-com business.very easy to use and clear.
i will say PVX is very helpful,compare to the other WMS,i will suggest PVX to others user
PROSi used the location and item functions every day to check the inventory level.
CONSits better to link the carrier updated to PVX
Reason for choosing Peoplevox WMS
PVX is the best WMS that i tried.