PROACTIS
About PROACTIS
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Most Helpful Reviews for PROACTIS
1 - 5 of 13 Reviews
jean
Restaurants, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Savings and Customer Support
We have been partners with Proactis for several years and we anticipate continuing the relationship for several more years.
PROSWhat we really like about Proactis is the combination of event software and the customer support. The folks at Proactis who run the events are very helpful and knowledgeable. They are instrumental in collecting all of the vendor information necessary for each event.
CONSThe results are easy to decipher, but I'm not sure how easily we would navigate the event software from start to finish, without their support.
Reason for choosing PROACTIS
The other companies did not seem to have the same level of support.
Ken
Retail, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Proactis User since 2009
Proactis helps me drive serious, measurable results...and does so without a significant time investment from the user (me). Their customer service is at a level that every service oriented business should strive to reach. And most importantly, the ROI we see from the Proactis solution can best be described as absurdly high.
PROSFirst, let me start by saying that web platforms with fancy options and features amount to nothing if you can't figure out how to use them - and ease of use this is one of the areas in which Proactis really shines. The software is very intuitive and user-friendly; A new user can begin effectively navigating the site without being given more than the URL, a sign-on and a password. As far as the fancy options and features there are plenty! Proactis continuously engages it's users for feedback on what they would like to see changed or added. The technology is user driven, and the end result is features that are meaningful and maximize bottom line savings.
CONSBecause user feedback is utilized to update the software, any there really isn't anything I don't like about the Proactis solution.
Reason for choosing PROACTIS
Full list: Agentrics, Ariba, CombineNet, EC Source, Emptoris, Eqip Technology, K2 Sourcing, GEP, Sorcity, Tradestone, Trading Partners, Proactis. We chose Proactis based on our needs - Full Service, an option for unlimited use license, dedicated program manager, customer service support, access to marketing expertise, experience, relevant expertise, ability to manage RFIs, supplier research capabilities, etc. When weighing all of these capabilities, Proactis was the best fit.
David
Health, Wellness and Fitness, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2018
Not that good to be honest. Very difficult to use.
none
CONSEvery single process of the contract is extremely `long-winded and complex. It is not user friendly or intuitive.
Meghan
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great Partner
I like that is hold all information from events we have run and makes it easy to look back if needed. I also like how each event is easy to navigate.
CONSCould be a little more user friendly. The site sometimes feels outdated and could be updated however it does not slow down the work being done. Sometimes when running a reverse auction, the quote screen jumps all over the place if there are a lot of line items and players participating which makes it hard to keep track of what is happening.
Reason for choosing PROACTIS
We have been partnering with Proactis since 2002 and have saved over $130 million. Their tool is very efficient and is a great way to keep information organized. One of the main reasons we have stayed with Proactis is because of their excellent customer service/dedicated Managed Services Specialists. They are extremely organized, quick to respond and set up events, and also very knowledgeable and give great guidance to help us get best results.
David
Law Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Proactis
Ability to interface with our financial software, Aderant. The VRM component and ability to track risk management surveys.
CONSThe initial system setup was a bit complex and took more time than we initially thought.
Reasons for switching to PROACTIS
We needed a solution that included additional capabilities, such as vendor management and the ability to create and email surveys for risk management.