All ProcureDesk Reviews
1-25 of 25 Reviews
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Solly
Verified reviewer
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Procuredesk Review
"A fantastic Procure-To-Pay solution with functionalities that help our clients move finance departments and processes to the cloud. Cost controls, cash flow visibility, workflows and approvals are some of exciting features, with unlimited document storage space"
CONSSupplier database registration feature, in order to minimize on paperwork for suppliers wanting to be on our database
Reason for choosing ProcureDesk
"A fantastic Procure-To-Pay solution with functionalities that help our clients move finance departments and processes to the cloud. Cost controls, cash flow visibility, workflows and approvals are some of exciting features, with unlimited document storage space"
Nick
Biotechnology, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Clade Therapeutics Review
Overall, we are very happy with ProcureDesk. The ease of use and the amount of time and money saved by having punchouts with e-invoicing. That has automated a lot of our procure to pay process. Also, how quick the team is to implement our asks/ suggestions and get new punchouts set up. I have another client who uses Prendio and I think your product is FAR better.
PROSEase of use, inexpensive, and the punchout/ e-invoicing functionality with auto-synch to QuickBooks has saved us countless hours and money. Also, it is very easy to extract data from the system and find the information I am looking for.
CONSNot being able to relabel our GL accounts to present in an easy way for end users ordering. More customization for class and GL coding so that end users only see the accounts and classes that they can code to. More customization for approval workflows.
Reason for choosing ProcureDesk
I did not decide but cost was a major factor. The person who decided had used Prendio at their prior job and did not like it. Having a SOC report is crucial for a lot of customers so having one would be a big help for ProcureDesk.
Yukiko
Entertainment, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Great customer service.
ProcureDesk cut my working hours tremendously.
PROSProcure is very helpful for approval processes. Also, if I request to modify the program, ProcureDesk team listens and make the change for us. The software is very flexible.
CONSOnce posted, I am not able to edit. Cellphone app is not very sophisticated and pretty much useless.
Reason for choosing ProcureDesk
Most affordable.
Beverly
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
ProcureDesk improved our process
Their staff are excellent and respond quickly. Its an easy program to train Administrative staff for reviewing for Directors. Its every efficient.
PROSAll invoicing filters through the Business Office now and allows for prompt payments.
CONSDifficult to find that prefect printing options.
Nathan
Oil & Energy, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
New to ProcureDesk
It has solved many issues within the AP process. We no longer have to use Teams folders and manually alert approvers to look at invoices. It has saved us a lot of time with the AP department.
PROSThe ease of implementation and use for employees.
CONSThere is no payment option within ProcureDesk currently.
Reason for choosing ProcureDesk
The way that ProcureDesk fit within the company.
Robert
Pharmaceuticals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great Purchasing and Workflow Management Software
Our experience with ProcureDesk has been positive. As a startup company that is quickly expanding, ProcureDesk met all of our needs in the first 1-1.5 years of our operations. Prior to selecting ProcureDesk, we reviewed several other non-ERP purchasing solutions, and hardly any could compete on price and service like ProcureDesk.
PROSThe system is very easy to implement and train new users on. The streamlined user interface allows us to focus on the essentials in our purchasing and approval workflows. While we have encountered a few bugs in the software throughout our time using ProcureDesk, there is an excellent support team behind the product that is very responsive and works with you to find solutions.
CONSWe encountered a few bugs with the software itself, but just about everything was resolved in a timely manner through their support team. I was impressed at the responsiveness and attentiveness of the team behind ProcureDesk.
Reason for choosing ProcureDesk
Price and customer service. The attentiveness and responsiveness of our account representative at ProcureDesk throughout our selection process was unmatched by the competitors.
Erin
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Increased efficiency & improved audit trail
I'm extremely happy with the product, and that's even taking into account that there are features we haven't taken advantage of yet, such as the budgeting and reporting tools.
PROSThe invoice processing and customizable approval workflows have been key improvements to our organization's AP cycle. We migrated from a paper-only process to fully electronic process and couldn't have made this change without ProcureDesk. The clear approvals documented in the system are great for audit trail documentation. The ability to tag employees and leave comments on invoices/requests are extremely useful as well.
CONSThe electronic purchase request process has been a huge improvement over our previous paper process, but occasionally variances between invoices and purchase requests can be somewhat challenging to resolve in the system. Late changes to requests are difficult as well, but I think that incentivizes that people get their requests accurate the first time around. Despite this, it has still increased the efficiency of our purchasing process and has led to a faster procure-to-pay process.
Christine
Airlines/Aviation, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Saved my (work) Life!
I have enjoyed learning PD, teaching others, getting our entire company on board AND the use of this software has freed up so much of my valuable time as well as those in our AP department.
PROSThis software has made every part of our purchasing so much easier. With multiple departments spending money and the accounting department trying to track down in voices... there was so much room for error and we were constantly struggling to match invoices to purchases. This software plus QuickBooks has solved every issue we had when it came to accounts payable.
CONSI feel like the only tricky parts about the software are more related to Quickbooks and how much they can realistically integrate (returns, cancelled POs etc). I don't have anything negative to say about this software alone!
Kerry
Logistics and Supply Chain, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to order!
In the last year of use, I really have only needed to order through Staples on ProcureDesk for office supplies. The process is fast and not complex. A huge time saver when we are in need of replenishment. I often receive delivery the very next day, which is extremely convenient!
PROSI use Procure about 1-2 times Monthly for our office needs and I like that the process is very easy to follow/track when making orders. They keep it simple and easy to understand!
CONSI have not yet found a reason to dislike the ProcureDesk system. I have been using for a little over a year and have never had any issues.
Daniel
Biotechnology, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great PO and Invoice matching features
ProcureDesk is a great web application for managing purchasing and matching vendor bills to POs for proper reconciliation and GL coding. Their Customer Support is the absolute best I have worked with in the technology space.
PROSPO to Invoice matching and their Customer Support is the absolute best.
CONSProcureDesk is continually improving and really listen to their customers' feedback. I can't think of a big negative but all apps bug out from time-to-time. ProcureDesk is quick to help anytime something unexpected happens.
Reason for choosing ProcureDesk
Price, overall functionality, PO to Invoice matching, ease of use, product catalog was better, the integration with amazon is really good.
Carol
Medical Devices, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Why you should demo ProcureDesk
It has been a major time saver for our company to have electronic ordering.
PROSVery easy to navigate through. Being able to order electronic versus paper has been instrumental for saving our employes time.
CONSI would love it if we could create a PO just to have a paper trail and it not have to send to the vendor.
Vendor Response
Hi Carol, Thank you so much for taking the time to leave us a review. It's encouraging. When creating a PO, you can choose if you wish to send it to a supplier or not. I will have the team send you more details on it. Thank you, again.
Replied December 2023
David
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Helps with my growing company
Easy to work with and quick customer support.
PROSeasy to use and effective in moving forwards invoice process.
CONSThe receipt management could use some improvements
Dominique
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Great Platform - Amazing Service
Finding a platform to fit the unique needs of our business is almost impossible. The ProcureDesk team worked closely with our Company to tailor the features and ensure we received the most value possible from the software. We are now using the platform for the majority of purchases and have greater insight into our monthly spending.
CONSThe report features in Procuredesk is the only area that needs a bit of improvement. Filtering information by period, location, or supplier in the reports would be beneficial.
Beatrix
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
ERP review
Prior to ProcureDesk our purchasing system was a mess. We researched the available options and made the choice to go with ProcureDesk. The implementation process was thorough, and our contact at ProcurDesk became almost as a consultant for our purchasing process so that we better understand the extent of the different options available in the system. The training and continuing customer support is outstanding, and even our technology challenged associates were quickly able to make the switch to this ERP.
PROSVery user friendly, great implementation process, outstanding customer service
CONSI honestly can't think of anything that doesn't work for us with this software.
Reason for choosing ProcureDesk
Ease of use, very user friendly, great customization options, knowledgeable representatives, great value for the price.
Victor
Information Technology and Services, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
overall information
Overall I consider the platform fulfills all my expectations, it has a friendly interface, it is easy to use, it displays all necessary information such as quote number, order number, status, etc, and I like the fact the platform is linked to the vendor's website product when I need to place the order this saves me a lot of time.
PROSIn my point of view, the platform saves you a lot of time, it's faster and easier than going to any website and following the regular purchase process, however, it is very important to have the right device information before placing the order, base on my experience, once we have completed the general information such as customer name, quote name, shipping address, etc. the platform automatically is linked the vendor's website product (CDW.com on my experience) and the order goes through, definitely very easy to use.
CONSI have never had any bad experiences when I have used this platform, all the features are always working.
Henrique
Chemicals, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Procuredesk for Import , export and trading of Feed , Food and Chemicals
Procuredesk speed up the process for requests for quotes , at the same maintains organized the purchasing requests , orders and follow up .
PROSEase of use , the customer service , and set up is easy , system is useful if you get your team to use it for all inquiries and requests for products
CONSPossibility to manually do some changes , they can be done if you contact customer service
Nelson
Legal Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best Procurement Platform
Perfect Platform and the best support you can find in the market.
PROSEasy to use!
CONSNo cons
Reason for choosing ProcureDesk
Price and Support
Brandy
Renewables & Environment, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
ProcureDesk Review 04.04.23
Workflow has simplified our approval procedures.
CONSNot being able to skip one approver if necessary. Not having the invoices in Quickbooks until fully approved.
Miranda
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
What I like about Procuredesk
I like that the system was very robust with a lot of features that make it great to keep internal controls in place while still being user friendly.
CONSI don't have any concerns at the moment with the software.
Brian
Food Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Procuredesk Review
Ease of use, friendly user interface, easy help/support
CONSInvoicing / few bugs within the system /
Sefika
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
As a user...
I less emailing the business office since they are working directly with the companies that I purchase from. I am just ordering and they do the rest of the issues.
CONSI can't know about the digital purchases when they are delivered. I need a notification for it.Or I don't know how to know unless asking the Admin if they got it or not even if there is an option or service for it on Procuredesk.
Matthew
Entertainment, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Streamlined our Procurement Process
Great customer service. Always there to help.
PROSLove the punch-out feature for our vendors. Also love the audit trail for approvals.
CONSWas a little hard figuring out Amazon punch-out but we solved it very quickly.
Eva
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
ProcureDesk is awesome
It's way better than tracking everything off of spreadsheets. I also love that I can have my end users place the order and I approve and track.
CONSNot sure yet. So far any feature I needed to have added was done by the awesome support team at ProcureDesk!
Aimee
Biotechnology, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Just what we needed and more
ProcureDesk has been responsive during our implementation and easy to contact. This whole system has been a big win for our company, thank you!
PROSProcureDesk provided us an easy solution to organizing our purchase order process. Approvals and sending happens automatically and it has reduced the amount of work significantly. The software also provides tracking and an easy communication system regarding each order.
CONSRight now, ProcureDesk is meeting all of our needs.
Ann
Education Management, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2024
Life-Changer: The Ultimate Productivity Companion
Efficient Procurement Solution that is efficient and easy to use.
CONSPerhaps a reminder if the order was not submitted correctly