--- title: "Promena Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Promena. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Promena is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/promena-e-sourcing-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auction Software](https://www.softwareadvice.com/auction/) / [Promena](https://www.softwareadvice.com/auction/promena-e-sourcing-profile/) / Promena Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/auction/promena-e-sourcing-profile/) Reviews # Promena User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 26 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 24 reviews (92%) - 4 stars: 2 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We successfully conducted numerous tenders in a transparent and reportable manner, delivering cost benefits. - That affects our procurement processes very positively in terms of cost and time savings. ## Promena customer reviews Showing reviews 1-25 of 26 (page 1). ### Best software for all the e-sourcing needs and solutions - Overall rating: 5/5 - Reviewer: Robert W. - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to buy our assets and desired products more easily and at the same time dispose the unfit ones much easier #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros There is free demo of the software that expounds more on the features of the product It is available in various language options that fit to all the users #### Cons With all the features being conducted online, in areas that have slow internet connection using the software can be a problem --- ### Data-Driven and Agile Procurement: The Cost Advantage of Digitalization - Overall rating: 5/5 - Reviewer: Arif Mutluhan E. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We successfully conducted numerous tenders in a transparent and reportable manner, delivering cost benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros By this user-friendly platform, processes were digitized, it became possible to go beyond managing existing suppliers and include alternative companies in the process, proposals could be better analyzed thanks to reporting capabilities,results could be presented transparently to senior management, backed by clear data, and cost advantages were achieved through the much faster completion of procurement operations. #### Cons Honestly, there wasn't any particular aspect of Promena that I liked the least or found challenging. --- ### Nice Job,thanks - Overall rating: 4/5 - Reviewer: Batuhan G. - Verified reviewer: Yes - Industry: Farming - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive; it provides a reliable structure for managing procurement needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I really like the ability to find alternative suppliers quickly and streamline our purchasing operations. #### Cons There are too many middlemen, which causes the offers and overall prices to be significantly higher. --- ### Great tool for eSourcing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Highly satisfied, easy to use and intuitive with great variety of features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tendering, document management, vendor management and bidding process are real upsides of the product #### Cons Actually, no downsides were noted by me when using this product --- ### A long term collaboration - Overall rating: 5/5 - Reviewer: Sakir A. - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We at Aygaz have been managing our purchasing activities electronically for 15 years. All steps, from purchase request to opening an order, from the invoice receipt to the stock follow-up, each and every step is carried out using the 3rd version of the procurement system. We have been working with Promena since 2004. At a time when all systems are becoming more and more electronically operated, Promena has undertaken the very important mission to provide a serious, fair, trustworthy and transparent procurement system. This was a particularly critical undertaking to ensure that price structures were maintained in an ethical working environment under and impartial organization as much as possible. The system has changed over time and has been able to add important purchasing modules such as the Purchase Specification Information Infrastructure (RFI) and the Bid Collection (RFQ) modules while keeping up to date with its own dynamics. I can safely say that other corporations like ours who had to put all of these steps into practice have had an equally enjoyable experience managing supplier relationships through a single portal. For this reason, we have continued our relatively intense working relationship with Promena team for the past 2 years. We are excited to bring our solution partnership into 2017 with the development of the voluntary pilot of its supplier portal infrastructure. We offer our sincerest gratitude for the discipline, sincerity and self-sacrifices we have seen from our friends at Promena, who have supported and cared to the utmost degree about all of our work together. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### More Than A Tool - Overall rating: 5/5 - Reviewer: Özen Ş. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In Tüpraş, as the biggest industrial enterprise in Turkey, we make thousands of tenders per year. As might be expected, commercial negotiations are the most critical and time-consuming part of those tenders. During our tight schedule, Promena enables us to focus on issues other than bargaining. Additionally, I would like to emphasize that Promena is not just a tool for us, for many cases Promena is the most important move of us on the chessboard. We can create competition in any cases regardless of the number and price level of bidders. Especially in case of multiple competitive offers, Promena allows transparent and efficient tender management process. With their strong and competent operation team, Promena delivers a seamless and reliable solution process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly interfaces and strong customer support #### Cons There is no significant are for improvement to mention --- ### Thanks to the cooperation we established with Promena - Overall rating: 5/5 - Reviewer: Caglar B. - Industry: Mining & Metals - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Thanks to the cooperation we established with Promena 4 years ago in 2012, we have been able to manage our procurement processes more transparently and efficiently. We use a wide range of electronic platforms, from service transport services to line purchasing roll outs. With Promena, we are able to save a lot of time by combining our Brazilian, American, German, Indian, Russian, South Korean and Chinese suppliers portfolios at the same time. The ease with which we can trace and produce reports on the system are other factors that have led to us successfully managing our business. We thank the Promena team for the dedication, support, contributions and cooperation that they have shown us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Dear Mr.Basoglu, thank you very much for your comment. Replied November 2016 --- ### Reliable, fast and efficient procurement management - Overall rating: 5/5 - Reviewer: Orhan C. - Industry: Mining & Metals - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered The ability to manage and process the digital transformations of the modern era becomes more important each and every day. In addition to the time and cost savings that Promena has provided us by providing procurement processes using information technology, they also provide reliable, fast and efficient procurement management through demand-oriented solutions from start to finish to fulfill all our needs. Promena team has been with us from the beginning to the end of the process and has played an important role in how we have managed all of our processes. With the e-procurement module provided by Promena, we have gained significant advantages in terms of cost, along with increasing competition with suppliers by providing a direct and supportive line to increase the profitability of our company. By providing a process that allows quick and easy access to its reports, the portal offers and easy-to-use application that gives the opportunity to understand each phase of the processes you are in, what sort of solutions might be available, a data analysis of the results of your actions, how your desire results might be accomplished and data and analysis of ever step you have taken. Just as important as the time and cost savings you gain when you use Promena procurement processes is the fairness and transparency provided in relationships with suppliers. Promena allows for the establishment of healthy and sustainable supplier relationships by creating an environment of trust, and I believe its new RFQ application module will be similarly influential and useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### E-Procurement Solutions - Overall rating: 5/5 - Reviewer: Burak Y. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been gladly using the Promena platform for more than 10 years. That affects our procurement processes very positively in terms of cost and time savings. Moreover, Promena supports operating the processes as transparent. Thank you Promena Team for the cooperation until today. #### Cons This software meets all our needs about procurement and supplier managament. --- ### Promena helps us conveniently accomplish our goals - Overall rating: 5/5 - Reviewer: Altan A. - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Promena is not just our e-procurement platform, but also our consultant for E-tendering procedures and projects. Promena and its staff of experts make process-oriented strategic decisions and provide direct support to helps us conveniently accomplish our goals. Promena's experience and knowledge separates it from other players in the industry, and the results we received from our tenders bears this out. Moreover, E-tenders with Promena reinforced its corporate image in the eyes of our suppliers while providing complete transparency throughout the procurement process. We are pleased with our cooperation with Promena and the results we've received. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### User-friendly, easily understandable and fast software - Overall rating: 5/5 - Reviewer: Kadir K. - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With Promena, a user-friendly, easily understandable and fast software, we save both time and money. Promena makes our business life much more convenient with its friendly and well-equipped team, from the selection of the right type of tender processes to the digital procurement methods that are essential to all active communication with other firms. --- ### Defacto Review - Overall rating: 4/5 - Reviewer: Dogan A. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. perfect #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros online getting quotation, e -sourcing & report tool #### Cons The lack of dashboards on this software is a major problem --- ### Thank you to the Promena team - Overall rating: 5/5 - Reviewer: Turabi D. - Industry: Market Research - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are the office of GfK Turkey, and as such we sought to identify business partners who could reinforce our high-performance culture in the field of quantitative and qualitative research, data collection and processing. As a result, we chose one Promena e-Sourcing system, who works under Koç Holding - one of the foremost holding companies in Turkey. We drew a great amount of interest from GfK Global purchasing as we were among the first to implement this method in Turkey. With this e-procurement method we implemented a multi-purpose supplier selection process. Beyond being transparent and fair, we have also identified business partners with whom we can collaborate to increase our competitiveness in the field in line with GfK standards in a reliable and efficient manner. Thank you to the Promena team, with whom we co-managed with this process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Dear Mr.Dursun, thanks for your comment, we are appreciated to provide our services to you! Replied November 2016 --- ### It's easy to use and it takes us much less time than manual processing - Overall rating: 5/5 - Reviewer: Oyku G. - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros To gather up our spot offers we take advantage of Promena's self service. It's easy to use and it takes us much less time than manual processing to get the information we need. We can also communicate with our suppliers by sending an email through the system, and this information is also included in our reports. At the end of all our processes, we produce a very useful report that keeps all our data in a single file. The team is very helpful and on top of things. When we encounter any problems, we can respond very quickly to tackle whatever obstacle is in our way. #### Cons When we encounter any problems, we can respond very quickly to tackle whatever obstacle is in our way. --- ### User friendly - Overall rating: 5/5 - Reviewer: Muhammed K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We make online tenders and receive offers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly, It is a platform that suppliers can easily understand and trade. #### Cons Their reporting can be better. After the tender, it would be useful for the tender consultant friends to prepare and share reports that will highlight the visuality. #### Reasons for switching to Promena Promena's offer is better than ather. --- ### Excellent e-procurement support - Overall rating: 5/5 - Reviewer: Göksel B. - Product usage: Used unspecified for unspecified - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered As Tupras, we carried out 332 e-Auctions in 2013. We used the e-Auction / e-Tender method for various categories such as Equipment, Field Cleaning Services, Tank Construction, Maintenance and Repair, Pipes, Valves, Chemicals, Catalysis purchasing and Scrap sales. In addition, for us and our suppliers, e-Auction is not only a tool to reduce the price level, but it is also a preferred method since it is easy to use, transparent and it provides time saving. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Mr. Baydar, thank you very much for your review. We are very appreciated to work with Turkey's energy giant Tupras, which is again on top of 2015 Fortune 500 list in Turkey. Replied July 2015 --- ### Thanks to promena for cooperation - Overall rating: 5/5 - Reviewer: Gökhan D. - Product usage: Used unspecified for unspecified - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered Thanks to the cooperation we established with Promena in 2016, we have been able to manage our procurement processes with transparency and efficieny. We use various types of purchasing methods with the help of promena, we met our suppliers with new tender methods like japanese types. We save lots of man power houres in order to move our purchasing system to promena. We have just started to use self service system with promena and we are happy to improve system with promena members. They find solutions very quickly to our requirements and they assist us whenever we called. We are happy to take part with Promena. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Serious efficiency in medical purchasing! - Overall rating: 5/5 - Reviewer: Vedat P. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered As VKV American Hospital, we use the e-Tender method in order to meet our pharmacy¿s daily medicine needs. We carried our yearly medical purchasing of about nearly 2.5 million USD to Promena Platform. With this method, while obtaining a serious manpower efficiency in our daily proposal processes, we also ensured a cost benefit of %2 to %6 per e-Auction event. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 --- ### Thanks to Promena team for their contribution - Overall rating: 5/5 - Reviewer: Yakup F. - Industry: Packaging and Containers - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Thanks to the cooperation we established with Promena in 2015, we have been able to manage our procurement processes with transparency and efficiency. As we go about our procurement activities, using RFQ and e-Tender methods on a regular basis we have been able to increase the transparency and efficiency of our processes. We thank the Promena team for their contributions and cooperation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Our company use this program for many years. - Overall rating: 5/5 - Reviewer: Emin B. - Product usage: Used unspecified for unspecified - Reviewed: November 2015 - Review source details: This review was submitted organically. No incentive was offered In our purchasing activities, RFQ and e-Auction / e-Tender methods have become a routine business that enabled us to increase the transparency and ability of monitoring our processes. With the support of the Promena team, we managed to increase our operational efficiency by means of reducing the bid collection period in RFQ's, especially for cases with multiple suppliers and a variety of materials. We created value by applying the correct strategies in a competitive environment brought by e-Auction methods. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 --- ### Most effective negotiation method - Overall rating: 5/5 - Reviewer: Bahtisen H. - Product usage: Used unspecified for unspecified - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered With the increasing global competition, our main goal is finding ways to minimize our costs. In this regard, the e-Auction service provided by Promena is the most effective one among the other negotiation methods. e-Auction method is our primary choice in all convenient purchasing activities. In addition, the transparency and time saving provided by this method is extremely successful in terms of process efficiency. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thank you Mr.Henden, we are very appreciated to provide added value to Tofas. Replied July 2015 --- ### Very good e-Auction / e-Tender system and support - Overall rating: 5/5 - Reviewer: Recep K. - Product usage: Used unspecified for unspecified - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered We have started to work with Promena as the name of Kocbank starting from 2001. After the bank merger process with UniCredit Group, we have been carrying on our business relation with Promena as Yapi Kredi Bank. By applying the e-Auction / e-Tender method, all suppliers have an equal chance to compete in a reliable and transparent environment. I would like to thank all Promena team about the high profitability and job efficiency provided for our company. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Promena has helped to create a competitive environment - Overall rating: 5/5 - Reviewer: Akin Y. - Industry: Banking - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The Promena Purchasing Platform, which we use for our banks important purchasing services, has helped to create a competitive environment. It has helped us to utilize even more advantages in the face to face interview environment. The platform raises the importance of transparency between buyers and suppliers. Thanks to the platforms user friendly interface, its extremely easy for participating companies to adapt to its system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Easy to operate even for first time user - Overall rating: 5/5 - Reviewer: Fatih G. - Industry: Internet - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Promena software is easy to operate, even for first time users, with its intuitive menu design, visual aids and vast network of suppliers. A supplier new to the system can easily submit proposals in a very short time span. We have had many benefits to our e-bidding process since we have joined the Promena system. The fast and competent support from the sales and technical teams also render Promena rather unique. --- ### User friendly interface and quick adoption - Overall rating: 5/5 - Reviewer: SEMIH L. - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our adoption stage on the Promena platform has been very quick, due to the user friendly interface. The RFQ and e-bidding processes have been more effective and more productive, and we were able to reflect this additional value directly to our customers as well. ## More reviews [Next reviews](https://www.softwareadvice.com/auction/promena-e-sourcing-profile/reviews/?page=2) --- Promena Reviews, Pros and Cons - 2026 Software Advice