Overall, I have no intention of leaving QuickBooks.

QuickBooks is easy to import into, export out of and directly integrate with certain platforms. The software was built with the user experience in mind.

The price is a bit higher than the competition, so technically its a con. However, I don't consider this a negative because sometimes you get what you pay for and I found QBO to have better features and a better reputation as a whole. The support is not as easy to work with as I would like. But compared to some of the competiton, its better than not having any.

Tracking payroll and benefits is excellent. I like everything this software does, very user friendly and easy to teach to Lay persons

How all of the 'modules' interact with each other

I have used QuickBooks since 1995 and I don't like having to talk to CSRs who have to go through a flipchart. I need to go to someone who is most knowledgeable.

My bad experience erased all the good that could've come from Quickbooks. I just wasted two years of bookkeeping, two weeks of non-stop work in QBs preparing my 2017 Tax return that is on extension and I'm now going to get penalty fees from the IRS. They can't pay me for those fees and they can't give me back my time, but the least they can do is refund me for the two years of service fees that their representatives have rendered useless to me. I can't get any higher than a Supervisor Kayson in the Accounting Dept. I've begged and pleaded and told her that I know Quickbooks doesn't want this for their customers and that they should be informed of this disaster to make sure it doesn't happen to anyone else and she refused, after begging for almost an hour, she said there was no one higher she could pass me onto. It just can't be possible, but that's how I was treated when the worst possible thing could happen to me and my business. It's not worth the risk. Please do your research and make sure this doesn't happen to you!

No pun intended, but for the features that actually work well, they are very intuitive. They accommodate such a huge range of detail and diversity in what each business would require. Beautiful interface.

No one should use this product if you have to import a lot of transactions! 1. There is no way to batch delete transactions that you may import by mistake or that you decide later on you don't want (which is likely to happen because once you get over the learning curve and figure out how you want to use the software, you may have entered data that you no longer want). I found this out the hard way. After two years of data was entered, I was encountering issues related to how I originally added the transactions to my register and that I needed help fixing. But then multiple representatives kept only solving small portions of the problem. After the fourth or fifth rep saw my issue, she said that I had to start all over again entering two years of data into QBs. She had me disconnect my bank accounts, then "delete" them from the Chart of Accounts. This makes the account "inactive" BUT she failed to tell me that those transactions would never actually go away. They stay there in the background and mess up your reports. So because she had me then reconnect all my accounts and re-import two years of data for me to start over again, it essentially duplicated every transaction (thousands of them). Now my only option is to either manually delete every duplicate, which is not possible OR cancel my acct, create a new one and start over again. All the reps and supervisors I have spoken to have blocked me from anyone higher in the company. They refuse to refund me for any more than 1 mo.

Robust reporting capabilities, allowing users to generate customised financial reports, track key performance indicators (KPIs), and analyse business data.

QuickBooks Desktop Enterprise has specific system requirements, including hardware and software specifications, that need to be met for optimal performance.