QuickBooks Desktop Enterprise vs ShipHero

RATING:

4.5

(20199)

QuickBooks Desktop Enterprise has 20199 reviews and a rating of 4.51 / 5 stars vs ShipHero which has 53 reviews and a rating of 3.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (53)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
March 11, 2024
July 3, 2023
Pros/Cons
  • Pros

  • I like the fact that it integrates with a bunch of other things and makes it super useful for invoicing.
  • It had great tech support, excellent documentation, and superb online help. A great product for a very wide range of businesses.
  • Cons

  • The update method and stability of the software is just poor. The file has to be repaired sometimes because it gets corrupted.
  • It can be a pain when you make a mistake and try to fix it. For some things, there are too many steps to fix the mistake.
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  • Pros

  • The setup team and the setup meeting was great. They went over everything in detail and were available to answer questions and help with integration.
  • The product is generally very easy to use, particularly for frontline workers. The backend can be a bit less intuitive and the canned reporting is lacking in my opinion, but overall it is simple.
  • Cons

  • No control over what sized boxes they pack your goods in which leads to crazy shipping prices. Miss information when signing up.
  • I dislike that the way picking is set up that when the picker is picking the system does not give them more than one location for an item incase that the item was not there in the first location.
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Pricing Range
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$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos