Ramp Software

Ramp Software

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About Ramp

Ramp is the corporate card and spend management solution that helps mid-market companies accelerate growth without compromising on their finances. Issue physical and virtual cards from Ramp to enable cardholders to request spend and approve requests in real-time. Automate expense reporting, streamline vendor management, and leverage advanced savings insights into ways to cut spend. With direct integrations into accounting solutions, Ramp helps finance teams save 1-2 days a week tracking expenses, following up with employees, and closing their books. ...

Ramp Pricing

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With just a click, issue new physical or virtual cards with limits and controls of your choice. Manage all transactions, receipts, and memos in a single place.

Ramp User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 44 reviews

Nicholas

Verified reviewer

Company size: 11-50 employees

Industry: Religious Institutions

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Simplified Expense Management

We have been very pleased with Ramp. They have lived up to their claims they make on the website. I love that they listen to their customers. They have been very responsive to our needs. It brings me joy knowing that our employees love using it because it means receipts are being turned in on time.

Pros

It's an all-in-one expense management system. Before using Ramp, we used American Express and Zoho. It's been great having everything in one house now. Our team loves that they received instant text messages and or emails when a purchased has been made. Being able to create virtual cards in an instant has been great. We also love how simple reimbursements have been using Ramp. The slack integration is good, and I have no doubt will improve. They've been very responsive to missing features.

Cons

I would love to see some more features around delegation. Allowing others (like administrative assistants) fill out their receipts on their behalf without giving them full access to the users account.

Reasons for choosing Ramp

The 1.5% cashback and the simplicity won us over. The slack integration was also key in our decision.

Reasons for switching to Ramp

Zoho's automated features did not work for us. It has a very difficult time reading a receipt. We also didn't like that we had to manually enter all of our American Express transactions. Customer support works odd hours.

Robert

Company size: 51-200 employees

Industry: Pharmaceuticals

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

The best expense reporting software on the market

We have nothing but positive things to say about Ramp. From an accounting perspective, everything from initial set up to issuing cards to setting up expense rules is streamlined and easy to use. We also constantly hear from our cardholders in the company how great the switch to Ramp has been due to the great user experience and not having to fill out traditional expense reports.

Pros

Ramp currently offers the best expense reporting product we have ever used. The system is incredibly easy to use for both accountants and cardholders. By eliminating standard expense reports, Ramp has saved our company countless hours without losing any control or oversight that you would have with standard expense reporting platforms. An surprise benefit has been that there is no cost to Ramp, and we actually make money with the 1.50% cash back perk on all card purchases.

Cons

We have no complaints with Ramp. Each update to the software continues to exceed our expectations and adds new functionalities that we benefit from.

Reasons for choosing Ramp

Better service team, more features, and overall better product.

Reasons for switching to Ramp

We switched away from the credit card program through our bank and the expense reporting module in ProcureDesk because of the lack of connectivity between the bank, ProcureDesk, and our accounting software (QBO). The lack of connectivity created hours of extra work for us. The user experience of expense reporting through ProcureDesk was also poor and half-baked.

Matthew

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Functionality

out of 5

July 2021

Misleading "application" then declined.

We requested the unsubscribe - it will be interesting to see who they end up selling our info to or if they honor the unsubscribe request. Luckily, their competitor, Brex, found us to also be a great fit, and they meant it, and we are signed up with Brex now.

Pros

We did not get a chance to evaluate this software enough to determine anything positive or negative about the actual software itself.

Cons

We did not get a chance to actually use or test this product. On their site they tell you to enter your business email - I did, I then got an email saying "You’re a great fit - apply for Ramp today!". So we did, and got declined because they feel we do not keep enough "available cash" in our bank account. Even after this decline, they sent several advertising emails. They mislead us by telling us we were a "great fit" then wasted our time having us fill out and volunteer all kinds of information on our business. To be honest, I think this is a misleading method of getting businesses to give you essentially free info on their finances / operations. Regardless, saying a company is a "great fit" when, essentially they have no idea if we are such is, in my opinion misleading.

Reasons for choosing Ramp

Because Brex was honest and approved our application , which essentially is not for credit but simply to use their cards and software to manage our expenses.

Zach

Verified reviewer

Company size: 11-50 employees

Industry: Banking

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Smooth onboarding and great reporting

We've been really happy with the ease of use and the reporting features, our employees seem to like using it and the cashback is a nice overall win for the team

Pros

I love the reporting features and the ability to easily generate cards for employees or vendors. Breaking them down into how the money is spent is really nice

Cons

The physical cards could definitely be a bit nicer ... you'll gain no extra street cred throwing this baby down at a meal with a candidate

Reasons for choosing Ramp

See above

Reasons for switching to Ramp

Mostly the accounting integrations and reporting features that Ramp had / Brex lacked

Kristy

Company size: 51-200 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2021

Ramp

Overall I love Ramp. I used to have to beg and plead to get receipts and that has been tremendously reduced and the ease of the app is amazing. The integration with our accounting software is also amazing. I never have to worry about making a JE or trying to track amounts down.

Pros

The best thing about this software is the receipt capture! The reminder text that is sent to snap a picture at the time of purchase is so wonderful. No more chasing down receipts!!

Cons

My least favorite thing is not really being able to talk to someone if there is an issue. Most of the issues are user error but if our locations could call and speak to a tech or representative to walk them through how to get set up or fix their error it would be so much easier.

Reasons for choosing Ramp

NA

Reasons for switching to Ramp

Because Ramp can integrate with QuickBooks and the ease of use of this product is so wonderful. The amount of labor hunting receipts has been drastically reduced to just a few minutes a day.

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