All Ramp Reviews
1-25 of 176 Reviews
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Kenny
11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
Ramp Review: Ramp Has Been a Game-Changer
Zach
Verified reviewer
Banking, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Smooth onboarding and great reporting
We've been really happy with the ease of use and the reporting features, our employees seem to like using it and the cashback is a nice overall win for the team
PROSI love the reporting features and the ability to easily generate cards for employees or vendors. Breaking them down into how the money is spent is really nice
CONSThe physical cards could definitely be a bit nicer ... you'll gain no extra street cred throwing this baby down at a meal with a candidate
Reason for choosing Ramp
See above
Reasons for switching to Ramp
Mostly the accounting integrations and reporting features that Ramp had / Brex lacked
Amanda
Wine and Spirits, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2023
Ramp is fun and easy to use!
I like how approachable and user-friendly Ramp is. It has a really simple interface and straightforward features. I love Ramp's receipt matching integration with my work Gmail, and I also like how easy it is to text a receipt to Ramp and have it matched. The previous software my company used didn't provide a physical card which was really inconvenient, so I'm glad I can have a physical and/or virtual work card through Ramp.
CONSFrom the perspective of an employee who just uses Ramp for monthly expenses and reimbursements, I don't have much negative feedback.
Reasons for switching to Ramp
I'm not fully aware of the reasons why my company switched from Expensify to Ramp, but I imagine it had to do with the cost of the product and Ramp's ability to supply physical work debit cards.
Abraham
Business Supplies and Equipment, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed May 2023
Deceptive product representation
Our company was looking to replace our corporate credit card program with a platform that would also offer expense management tracking, and the Ramp sales team presented their product as the prefect solution for that. Nevertheless, what they didn't disclose during the process is that they do not offer credit and you are required to maintain a bank account with 2x cash or else their card will be declines. So if they give you a limit of $500k because your initial bank statement shows a million dollars in cash, they will suddenly slash your limit to $300k if your next bank statement shows only $600 in cash. So the card may stop working at any given time according to the fluctuations of cash flow in your bank account. They have a very good expense management system but it's deceptive for them to represent it as a replacement for a corporate credit card program.
PROSRamp offers a very good expense management software.
CONSRamp does not offer credit, and should not be used to replace your corporate credit cards.
Jason
Logistics and Supply Chain, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Game changer!
Ability to audit and approve expenses on the go. Bill pay integration with Xero for fast, easy reconciliation.
CONSNothing so far. Once we set up our internal processes for workflow and auditing it has been smooth sailing.
Reason for choosing Ramp
Price - Ramp's monetization platform to collect off the banking side instead of the consumer side is the best I have seen.
Jennifer
Hospital & Health Care, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Ramp Review - Easy to Use!
We are happy and have had no complaints
PROSWe left Expensify and never looked back. Ramp is easy to use and uploading receipts via text is perfect for all our team members.
CONSThe structure of the online web page is a little wonky but once you learn how it works it makes more sense.
Reasons for switching to Ramp
I do not know. Our owner makes these decisions.
Danny
Utilities, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2023
If someone complains about Ramp, they are probably being paid by a competitor.
At our company, Ramp replaced the incredibly convoluted Concur system so the expectations were low and Ramp blew them out of the water. With Concur, each expense was a 30-90 second process. Using Ramp I can process all 25 of my expenses in 3 minutes.
PROSIt is so quick to track expenses and capture receipts.
CONSI'm not sure if it is a company option that has been overlooked, but when requesting reimbursement for mileage, I'm required to provide a receipt. That doesn't make sense. I'm having Ramp calculate my mileage so there is no receipt.
Reasons for switching to Ramp
Finance department made the decision, but I was happy to help test the process.
Kerry
Staffing and Recruiting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Ramp makes expense management easy!
My overall experience with Ramp is exceedingly positive. Implementation was easy. Day to day use and management is easy.
PROSRamp was easy to implement. We were using the system within an hour. I love the flexibility and security of individual virtual vendor cards to control spending, My staff loves the convenience of submitting receipts and reimbursements.
CONSI haven't found anything that I dislike.
Reason for choosing Ramp
Simplicity of implementation and use, flexibility and security.
patti
Hospital & Health Care, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Ramp is a great app for Expense Management
Great experience, automation makes using this application that much more great!
PROSThe ease of use, the fact that we can sync multiple times a day, and the way we are able to view the transactions in Sage are all great features.
CONSI don't have any major negative, we have had very positive feedback from everyone using it.
Reason for choosing Ramp
The ease of use, the money back on purchases.
Perry
Oil & Energy, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
My Ramp
I thought Concur was easy to use - Ramp is so much better.
PROSEase of use - Ease of use - Ease of use Ease of use
CONSSometimes the reimbursement feature is confusing to use. This may be a result of how my company management asked for reimbursement to be configured.
Reasons for switching to Ramp
Ask management. I was not consulted. Ask management. I was not consulted.
Tiffany
Construction, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A new way to spend
The ease of use is no doubt the best feature of RAMP. When running a company with multi-level departments our credit card program must work for us.
CONSI have yet to have a bad experience with RAMP.
Reasons for switching to Ramp
Looking for an easier experience and more affordable outcome.
Nicholas
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Ramp is a life saver.
We use virtual credit cards to reduce risk when paying online vendors. If one vendor has a data breach I do not need to worry that our other services will experience any downtime due to missed payment while dealing with one bad vendor. I also really like how easy it is for our small business to get new employees up and running with travel expenses.
CONSThere is something weird going on with the integration with Gusto and everyone in the company keeps being re-assigned to the same department despite manually fixing it every time I see an error. I think the issue is because of how we track people in Gusto, so not really Ramp's problem.
Reasons for switching to Ramp
SVB bank would not allow us to have more than one card per person. As the person in charge of spend for IT services, I can use virtual cards with Ramp and each vendor has its own card assigned to it. When one vendor gets hacked I do not need to update the credit card for all the vendors. This is a life saver.
Blake
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Game changer for small businesses
Ramp is very intuitive and integrates well with other financial applications. The expense reimbursement platform has eliminated countless hours for our sales and customer service teams to focus on their clients versus administrative work. The internal controls and spend programs on ramp are well documented and places strong internal controls within the accounting department.
CONSThere is nothing I can say I do not like about Ramp, but only enhancement would be able to pass prepaid amortization journals to QB. If an expense is paid within Ramp via CC or BILL function, it can be coded to prepaid account, but the amortization journals have to be posted in QB. A strong control and time saver would be for Ramp to create the amortization rules and pass via API to QB to post.
Reason for choosing Ramp
Intuitive, smart and getting smarter and cost effetive
Jessica
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Perfect for small or large businesses
Attach your receipt and complete your expense report within a minute of making your purchase. I can use it anywhere and anytime. No more rushing to enter all my expenses at one timeI can see purchases immediately and RAMP "talks" with multiple vendors - removing steps from my daily tasks.
CONSSometimes my receipt will not upload while using chrome on my mobile device. Might have more to do with my wifi, actually.
Matthew
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Best card out there
Overall, it's made spending easier. Managing how much employees can spend, keeping track of software trials, and the manual parts of expensing is all so much easier now. I used to dread the end of every month but now that we have Ramp, the company runs a lot smoother.
PROSEvery aspect of the card is super easy. Bringing on new employees to the platform, creating new virtual cards, receipt matching and uploading, and categorization. I used to spend hours in expensing software and Ramp has saved me so much time from doing so.
CONSThere is nothing I can think of that can be improved.
Angela
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Better than a monthly expense report
Love how easy Ramp is to use vs. saving receipts and submitting an expense report each month.
PROSRamp is used like a credit card and uploading receipts is so simple.
CONSThere isn't a feature I don't like about it.
Diana
Oil & Energy, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Corporate credit Card that Helps Save Money
Great service. Customer service is much better than other business credit cards.
PROSI like the recommendations that the software generates based on monthly spending. It will recommend a different type of subscription or alert us to higher spending on a subscription
CONSThe platform allows us to download transactions into our accounting system but being able to schedule them would be a bonus
Jeff
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
RAMP changed our Lives for the better
Happy that we made the change, it was one of the best vendor decisions that we made in many years. I recommend them to everyone.
PROSThe hours saved for our accounting department, chasing expense reports and missing receipts.
CONSAs far as functionality is concerned I disliked nothing, there has been one negative but i dont think it is RAMPs fault. I have had my credit card shut off and replaced about yearly.
Reasons for switching to Ramp
Ramp offered the additional features above just a credit card.
Zachary
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Excellent tool for spend management
We really like the automatic receipt matching for transactions, the visibility of ensuring that accounting requirements are met, and the real-time tracking of card spending.
CONSOne of the only struggles that we've had is keeping up with changes to the system. Where to find things is continuously moving and while the system does a decent job of informing us, sometimes it is challenging to find where certain actions have changed (sometimes things have been renamed, other times an action has moved to a different subcategory in the menu bar).
Janice
Public Relations and Communications, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2023
Say goodbye to cumbersome expense reports!
It is so much easier to take a picture of receipts on-the-spot, rather than collecting them and submitting them via a traditional expense report.
CONSI wish there were a way to record mileage. I also don't like the system's feature of "deleting" receipts that are photographed and submitted right after a restaurant makes the initial authorization. Even though my receipt has included the tip, as submitted, after the restaurant resubmits the charge with the tip included, Ramp then deletes my original receipt and asks me to submit it again--which is a problem because I threw away the paper receipt at times, until I figured out this quirk of fate system. Ramp needs to fix this. If it does, I will give it FIVE STARS in EVERY category!
Robin
Venture Capital & Private Equity, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2023
Great Product
I like how easy it is to upload receipts and to fill in the required information for submitting them, either on my phone or or on my computer. I never imagined expenses could be done so easily
CONSSometimes, when I can't remember if i've submitted a receipt for reimbursement, searching through long lists of my expenses means it is hard to find if a receipt is in there or not.
Marc
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Want to stay on top of your finances? Use Ramp.
We're so happy with Ramp and always look forward to learning what the team is up to in terms of new features. Ramp has enabled us to do easier and more efficient accounting and save both time and money.
PROS-1.5% cash back -Ease of set-up and use -High limits -Constantly finding savings for my business and actionable insights -Stellar product and customer experience -Best in class fraud prevention -Love the Slack and QuickBooks integration
CONSCannot think of any downsides - everything has been going smoothly and well so far.
Peter
Events Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Great Software
It has been good. The product has saved us a lot of time in credit card reconciliations.
PROSInterface is easy to use. I think the IIF transfer for Qb works well too.
CONSWish there was a little better way to controll what users spend.
John
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Ramp Rocks!
Overall it's been great. Any time I have an issue, Customer Service works hard to resolve it right away! and does so 99.99% of the time.
PROSSaves time, and time IS money! It also saves a lot of effort on my part.
CONSI don't really have any 'cons' to report, other than getting my CC payments to sync to my QuickBooks right away on the 28th of each month
Nicole
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Staff loves Ramp
Ease of use and everything being in one place.
CONSLimitations on certain parts, however, I see Ramp Plus is improving on things that were lacking.