Excellent product to help as a working tool. It helps solve unnecessary faults on products ordered, where on a telephone you can still hear wrong, or wrong amounts, and can easily place it wrong. And with the reporting system you can make sure you have ordered right.

Ordering system is very userfriendly Sales of every day can by obtained easily Tracking if workers, and daily activities makes it easy to see what they have done and where they are

Not anything on this moment I can think off

Overall, Rapid Trade have been easy to work with. They are exceptionally busy so to squeeze in development time can get tricky but [SENSITIVE CONTENT] always try make a plan to assist.

Rapid Trade is the fundamental app driving e-commerce sales transactions in the local cutting tool industry, it has a basic purchasing flow on the customer end allowing for a quick uptake by our customer base.

There are a number of support features that are missing from the software or have not been developed on our end such as back order management, account management, invoice viewing, POD handling all which go beyond the scope of the original design of the app. We are working closely with the Rapid Trade team to bring these and many more features to the app ultimately creating more of a customer portal than just a sales tool.

the fact that i can see a live view of mu suppliers stock on hand and i can do quotes and orders from there as well

im an offsite sales rep and use the software when out of office, however when dealing with several rapidtrade platforms from various suppliers it can be annoying having to do an update every time you log on and if you forget to update the your priceless wont open making it unusable. in addition not all items have pictures attached and those that do dont always represent the item in question as some suppliers descript items differently and one needs a picture to identify the item. you have to update twice when checking live stock. there's no way of letting me know if live stock has been sold while im placing my order, surely it should interact with the supplier to advise them. When doing quotes, i can only quote on items from that supplier and there should be an option for me to add another item even if its not on the system? where im coming from is im a supplier using a suppliers rapid trade, so if im quoting on multiple items sold from several suppliers all using rapid trade then i have to send my customer several different quotes.

It is a very handy tool that doesn't give constant issues with the support of the team in terms of user experience the matters are resolved in time and we are able to continue with daily responsibilities as normal therefore I found the experience with repair trade a very successful journey to tell and I would highly recommend it to a lot of people as a business tool to use daily.

The product is user-friendly provides more information and detail around having to use the application and give feedback on work that has been done and also very handy in planning work schedules.

Having limited access to update inactive accounts and also when adding a new customer account it's impossible to gain information that you have loaded for the customer.

Rapid trade has definitely improved and increased our daily order processing counts. Once the initial teething setup issues were sorted out, the system does work well.

The ability to integrate and for customers to place orders directly into our existing ERP system and in turn reducing the workload on our already busy sales team workforce.

Each time there are any major updates done to the Online ordering platform, client browsing history needs to be cleared and deleted to pull through any changes. Really only works well on Google Chrome.