# RetailOps Software Reviews, Demo & Pricing - 2026

> Review of RetailOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/scm/retailops-profile

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RetailOps

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Overview

# RetailOps 2026: Benefits, Features & Pricing

Wondering if RetailOps is right for your organization?

Our Enterprise Resource Planning Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

RetailOps

4.7

[(9)](https://www.softwareadvice.com/scm/retailops-profile/#reviews)

Pricing

Pricing available upon request

### About RetailOps

RetailOps is a cloud-based solution designed to help retailers streamline operations. It can be used by multi-channel retailers, direct to consumer retailers, plus more. It combines key features, including order management, inventory details, contact data, and warehouse management. This solution also includes retail accounting, merchandise planning, real-time reporting, advanced analytics, plus more.

Inventory management features allow retail teams to order, save, and manage the flow of goods by keeping a record of product descriptions, numbers, and physical locations. RetailOps also helps teams manage orders using different inventory methods for warehouses, drop-shippers, and 3PL partners.

RetailOps sets up customer business rules around shipping, marketplace feed management, and order routing. It can also help teams create, edit, and import product data. The solution is compatible with Android and iOS devices.

Wondering if RetailOps is right for your organization?

Our Enterprise Resource Planning Software selection experts can help you in 15 minutes or less.

## RetailOps User Interface

## Popular RetailOps Alternatives

Main Product

RetailOps

4.7

[(9)](https://www.softwareadvice.com/scm/retailops-profile/#reviews)

Ratings Breakdown

-   4.56Ease of use
-   4.75Value for money
-   4.11Customer support
-   4.13Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Odoo](https://www.softwareadvice.com/crm/odoo-profile/)

4.2

[(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.09Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.96Ease of use
-   3.85Value for money
-   3.81Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

Alternative Product

[QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/)

4.5

[(20650)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.30Value for money
-   4.14Customer support
-   4.40Functionality

Pricing

Starting at $2210.00 per year

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1122)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.09Value for money
-   4.26Customer support
-   4.12Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/)

4.4

[(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.32Value for money
-   3.95Customer support
-   4.39Functionality

Pricing

Starting at $7.00 per month

Get Price

## RetailOps Pricing and Plans

Starting price: $2,500.00

Free Trial

Free Version

Basic

$2,500.00

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## RetailOps Features

-   Popular features found in Enterprise Resource Planning
    
    Accounting
    
    Billing & Invoicing
    
    Business Process Automation
    
    CRM
    
    HR Management
    
    Inventory Management
    
    Order Management
    
    Project Management
    
    Purchase Order Management
    
    Reporting/Analytics
    
    Supply Chain Management
    
    Task Management
    
-   More features of RetailOps
    
    Catalog Management
    
    Delivery Management
    
    eCommerce Management
    
    EDI
    
    Forecasting
    
    Inventory Auditing
    
    Inventory Control
    
    Inventory Optimization
    
    Inventory Tracking
    
    Loyalty Program
    
    Manufacturing Inventory Management
    
    Multi-Location
    
    Order Fulfillment
    
    Order Routing
    
    Point of Sale (POS)
    
    Product Catalog
    
    Product Identification
    
    Retail Inventory Management
    
    Returns Management
    
    Search/Filter
    
    Shipping Management
    
    Vendor Management
    
    Warehouse Management
    

## RetailOps User Reviews

Overall Rating

4.7

Ratings Breakdown

5

67%

4

33%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.1

Functionality

4.1

Have you used RetailOps and would like to share your experience with others?

Alisdair T.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Flexible and Robust all in one solution

5

Speed, Efficiency, all the other various SaaS benefits.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

There is tremendous flexibility within the platform to change the configuration to meet the ever-changing demands of internal colleagues and external partners. The all in one solution allows a completely integrated approach which significantly speeds up all the related processes and minimises the risk of anything being missed.

Cons:

New features have been slow to come to fruition and customer support for non-critical issues is slow.

Read More

VR

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed April 2018

RetailOps provides a one-stop-shop for all of our e-commerce needs.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

The bulk upload functionality of this platform helps to streamline an otherwise tedious process of uploading inventory. Before RO, the warehouse was an organizational mess and now we are experiencing less inventory and shipping errors.

Cons:

The platform can be extremely finnicky. Especially when uploading new inventory CSVs, the errors that come about when the sheet is uploaded to RetailOps. It can also be really glitchy sometimes.

Read More

JB

Jacob B.

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2017

Great features and integration but customer service needs a little help

4

Getting products received, listed, and shipped is faster now for us than ever! Our oversells have decreased dramatically as well. The integration with ChannelAdvisor is seamless. The only problem we currently have is with customer service. If we have a bug that isn't urgent it takes forever to get it resolved.

Ratings Breakdown

4

Ease of use

4

Value for money

2

Customer support

4

Functionality

Pros:

Integration and operations management

Cons:

Customer service

Read More

MR

Michael R.

Used unspecified for unspecified

Review source

Reviewed December 2015

RetailOps offers something unmatched by any other platform currently available.

5

Simply put as CTO of a fast-growing retail company we have compared more than a dozen platforms to narrow down to choosing RetailOps as the platform that powers our multi channel retail business - we sell across multiple branded sites and marketplaces (as well as a few brick and mortar locations) and grossed about $25 million in top line sales when we transitioned onto Retailops. I can say that the processes and capabilities of the platform has been a huge contributor to us growing to now just over $95 million in 3 short years. It is not all things to all people but if you're out comparing the Netsuites of the world Retailops is worth a serious look. There is no SaaS platform out there that has the breadth and depth of Retailops' functionality pound-for-pound tailored to the unique challenges of an eCommerce-heavy or multichannel retail business with a big online component. For us it's been transformational from the way we account to purchases (and send POs) to how it's streamlined receiving, not to mention full-blown WMS warehouse management that is leaps and bounds better than our old "Manhattan" set-up that was costly to set up and even more costly to fix. We also have so much data granularity at our fingertips in the Retailops system that reporting has been a real easy on-the-fly type exercise for our finance team. Highly recommended enterprise solution and easy to use and thus fast to adopt for your standard users. Their monthly service includes unlimited users to number of "seats" is never even an issue, which I love.

Ratings Breakdown

5

Ease of use

5

Customer support

Vendor Response

Michael, Thank you for the kind words! We believe retailers should have tools and automation they need to focus on their business...not their technology. We've been very excited to help you grow at a quick clip the past few years and look forward to continuing to be a great partner and platform for continued growth in the future.

Replied December 2015

Read More

JS

Jason S.

Used daily for more than 2 years

Review source

Reviewed October 2017

Solid platform for ecommerce growth

5

Significant efficiency gains in operations processes. Inventory accuracy to prevent oversolds. Improved granular data reporting. One system to replace 3 previously.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Product information management, strong inventory management capabilities, powerful data extraction capabilities, scalable and efficient receiving, fulfillment, shipping, and inventory processes. handheld functions.

Cons:

Breadth of features takes a little while to fully grasp. Data extraction UI could be simplified. Secondary marketplaces require custom setup

Read More

VR

Verified

Reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

The Sweet Spot for Warehouse and Order Management

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Before discovering Retail Ops we found all other order and management to be laughably rudimentary or outrageously expensive. RO turned out to be the perfect for our growing business. They helped us to eliminate manual processes, organize our warehouse and simplify complexities.

Cons:

Third party hardware and software integrations are sometimes limited. For example, we had to buy all new scanners across our organization when we launched.

Read More

SR

Sarahi R.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

Best thing

5

We been using Retail Ops for a while and its made it easy to manage orders

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Love how easy it is to check on an order status

Cons:

We have issues with cancelling orders from time to time

Read More

KH

Kelsey H.

Used daily for more than 2 years

Review source

Reviewed October 2017

RetailOps helped us streamline many ops processes including product creation, receiving and go-live.

4

Ratings Breakdown

4

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

\- We have streamlined our product creation process and reduced the time from product receipt to go-live. - Intergrations - Scalability

Cons:

\- Customer service takes awhile to respond and get results. - Limited visibility to backend - Reporting needs improvement

Read More

AG

Aaron G.

Used daily for less than 2 years

Review source

Reviewed October 2017

Tons of

4

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

User-friendly interface that allows me to navigate quickly between functions. One place to manage customer transactions for multiple channels, product catalog, purchase orders and receiving, inventory adjustments and transfers, data feeds with other systems, and more.

Cons:

Reporting tool could use some better documentation to help user identify correct parameters for desired results.

Read More

Showing 1 - 9 of 9 Reviews

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