SAP Ariba vs Shiptheory

SAP Ariba has 22 reviews and a rating of 3.82 / 5 stars vs Shiptheory which has 58 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.82 / 5 (22)
4.81 / 5 (58)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 2, 2021
August 5, 2021
Pros/Cons
  • Pros

  • What before required the use of numerous on-line systems and phone calls to vendors and many hours of time per seek, can now be accomplished in one place, with a time savings of 25.
  • Having worked before with SAP ERP exclusively, coming into Ariba is a fresh breath of air. The UI looks very nice compared to SAP GUI.
  • Cons

  • If there is a wrong information the invoice will not migrated to the payment system.
  • Roll out was shaky and the learning curve was a bit steep for a number of our users.
  • Pros

  • Integration and setup are simple. Support is helpful and friendly.
  • Shiptheory is very easy to use on its own, but if we encounter any issues the support team is very quick to respond and assist wherever possible.
  • Cons

  • Difficult to find some of the advanced options which I believe should be built in to some of the basic settings, so I have had to ask if/how/where a few times.
  • No phone number so I could not speak with anyone about the issues we were having.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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