SAP Fieldglass Software

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FrontRunners 2021

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About SAP Fieldglass

SAP Fieldglass is a cloud-based vendor management system (VMS) that helps businesses find, hire and manage external workforce. The worker profile management solution enables managers to create, view or edit workers’ profiles and provides a baseline view of the organization’s resources and their associated skills and experiences. With SAP Fieldglass’ contingent workforce management system, administrators can automate the entire process of retaining and managing contingent workers, from requisition to invoicing and payment processing. Features include collaboration, document management, access control, reporting, applicant screening and time tracking. Additionally, contractors can utilize mobile applications on Android and iOS devices to record, review, and revise wo...
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SAP Fieldglass stack ranker

SAP Fieldglass User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 65 reviews

Shreshthi

Company size: 1,001 - 5,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2022

Fieldglass for timekeeping

User Profile

Mehadi Hasan

Verified reviewer

Company size: 10,000+ employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2022

Its a really awesome tool to manage contractor and employee time

Overall its a great tool and i love using it to manage my team.

Pros

Use it mostly for time management for my team. Approving and updating time day to day and managing them accordingly.

Cons

Sometime deployment could be hard or managing vendor gets complicated. You have to know the enterprise code and all info to manage vendors.

Reasons for choosing SAP Fieldglass

Its well integrated and UI is really good.

Anonymous

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2021

Outsource with Ease with SAP Fieldglass.

The Efficiency rendered by SAP Fieldglass means that my institution has improved managerial capacity to make strategic business decisions.

Pros

Having outsourced specific services, my institution adopted SAP Fieldglass to automate the process of recruiting, engaging, pay and get more value from the contractors. SAP Fieldglass helps my institution to find a perfect balance between overstaffing and understaffing of external laborforce. Consequently, we have improved service delivery and managed costs. The process of selecting and recruiting external staff at my institution has been automated, standardized, made easy and sped up by SAP Fieldglass. SAP Fieldglass tracks external staff's time and attendance from any worksite of my institution. In this way, time theft is eliminated. My institution makes use of scheduling feature in SAP Fieldglass in order to assign qualified external staff, in appreciated number, and at appropriate time. By analyising past and present data, SAP Fieldglass computes revenues that my institution expects as well as an estimation of income that will be achieved in a future period. SAP Fieldglass measures performance data in a given range. My institution is able to assess how the external staff are working and whether targets are being met. Having identified the requirements of the roles that external workforce play in my institution, SAP Fieldglass makes an analysis of attributes of each staff to determine whether their skills fit these requirements.

Cons

Apart from the workforce, my institution could be more effective if other members of our extranet community were recognized by SAP Fieldglass.

Reasons for choosing SAP Fieldglass

SAP has features that meet business requirements of my institution.

Reasons for switching to SAP Fieldglass

Could not be customised to meet the requirements of my institution.

Hunter

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

April 2018

Do not like or recommend

Pros

The only pro that comes to mind is that it tracks peoples time well. I do not really like anything else about it.

Cons

Old, archaic system. Their customer service is pretty terrible. Hard to get an answer that is actually helpful.

Response from SAP

Thank you for reaching out and expressing your dissatisfaction; we are sorry to hear of the issues that you are experiencing. While we appreciate your recognition of our platform¿s capabilities, we want you to be satisfied with all of the tool¿s features. SAP Fieldglass continually updates its platform with customer-centric features and runs a support team around the clock to ensure continuous coverage. Please let us know if you would like further assistance and we can have a member of our support team contact you directly.

Replied May 2018

User Profile

Usman

Verified reviewer

Company size: 501-1,000 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

April 2022

My Review

Pros

Fieldglass is a tool that I daily use for vendor management, workforce management, etc. we can easily connect with our clients.

Cons

Sorry, I don't find any cons in this app.

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