About SAP Fieldglass

SAP Fieldglass is a cloud-based vendor management system (VMS) that helps businesses find, hire and manage external workforce. The worker profile management solution enables managers to create, view or edit workers’ profiles and provides a baseline view of the organization’s resources and their associated skills and experiences.

With SAP Fieldglass’ contingent workforce management system, administrators can automate the entire process of retaining and managing contingent workers, from requisition to invoicing and payment processing. Features include collaboration, document management, access control, reporting, applicant screening and time tracking. Additionally, contractors can utilize mobile applications on Android and iOS devices to record, ...


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44 Reviews of SAP Fieldglass

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Showing 1 - 20 of 44 results

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December 2018

User Profile Picture

Tom from NIC INFOTEK

Verified Reviewer

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

December 2018

Fieldglass - a configurable solution

We use Fieldglass to manage candidates for client companies that we recruit for. We also manage contingent workers.

Pros

We use Fieldglass to manage recruitments for multiple client companies. Being that it is run by SAP, the software is almost infinitely configurable, and the companies are able to configure it to match the company culture and terminology. As a recruiter, that means we have to learn the company culture and terminology as well, and it turns out that Fieldglass helps that. We are able to communicate better with the managers because we are learning their language, as it were.

Cons

Like most software, you are sometimes rigidly confined to what the software is designed to do. By that I mean that it is difficult to convey a candidate's nuances if the software doesn't include a way to do that. Of course, this means we have to be creative, and this results in us getting to know the candidates a little better, which is good for us and the client companies.

November 2020

Mahesh from ACS Solutions

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2020

Better portal for tracking data

Using it for last 3 years and have found it way too better to use in comparison to other VMS portals. The portal is quite reliable in raising invoices against the payments made which helps both vendor and client to make sure the business is going smooth and is completely transparent.

Pros

Fieldglass is one of the best present VMS portal that helps us to keep track of all the consultants time and expense details. The onboarding feature is one stop solution to check on all the required details for a particular consultant which reduces the efforts and also makes payment and billing easy for the organization.

Cons

The navigation throughout the portal is not so smooth, it sometimes makes you leave an entire section before you are redirected to other. Also, the display of information is not sufficient, you have to dig deep in order to fetch details for a specified data which is time consuming. The customer service is also not so good, the portal is some times down without any update on when and how much time it is going to take to work properly again.

Reasons for Switching to SAP Fieldglass

IQN had problems of it's own. It created difficulties in raising invoices and onboarding of the consultants.

June 2018

Dennis from Conduent

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2018

Fieldglass is a good website for contract or temp workers to submit their hours to temp agencies

making sure my hours for my timecard is sent to my temp company's payroll depart so I get paid on a weekly or tri-monthly basis.

Pros

It is easy to enter hours, time for arrivals and leaving work, and keeping track of work hours. It is also easy to edit hours or make corrects.

Cons

Once a timesheet for a given week is submitted, it is hard to see if it has been accepted by a temp agency or department. I have found myself calling into customer support just to verify that I have successfully submitted my timecard on time for payroll.

Response from SAP

Replied June 2018

Thank you for your review, Dennis! SAP Fieldglass continually updates its platform with customer-centric features to ensure our customers have the best user experience possible when interacting with the tool. Thank you again for your review and feedback.

November 2017

User Profile Picture

David from Kohler Co.

Verified Reviewer

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Great Partner and Advocate

Pros

My support team at SAP - Fieldglass. Always attentive. They never shy away from telling me if I am going down the wrong path. Quick to offer best practices and help me to be a better administrator and program manager. The functionality is configurable to the needs of the program and offers comprehensive reporting which is vital in the metrics driven business environment we are in today.

Cons

I must admit that I am puzzled by the help desk at times. I don't know what goes into the prioritization of cases but they lag at times, especially if you tell them at the outset the importance of the case. It seems as though they have their criteria and don't want to consider the impact their lack of urgency can cause.

April 2018

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Chris from Honeywell

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

My favorite product for cloud storage and document sharing

Simplified file sharing and document management for work, school, and personal use.

Pros

A wide variety of integration features with other applications. Easily share files and folders with friends and colleagues in real time. Dropbox also automatically saves and backs up my documents to the cloud, and frees up valuable space on my hard drive. Mainly, I like having the ability to access, edit, and share important files remotely. Mobile application is great, as well as syncing with other devices.

Cons

The paid or premium version can be quite costly in comparison to other cloud storage and document sharing products. Uploading time is slow for certain file formats.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2018

Tracking employees

Pros

We require the agencies that supply us with contract labor to have fieldglass as the way for us to approve timecards and submit it to them for payroll. Before my time, there were paper forms that had to be faxed in but this is easy once their agencies are able to set up their own accounts and we can approve it on a weekly basis. I get emails and can add proxies or be a proxy for hiring managers to permit them or myself to approve timecards if someone has to be out of office.

Cons

I wish proxies could access all information that a hiring manager can (of course with the correct permissions). There might be a way, but I am not sure if the software or company is restricting a lot of functions that could make our jobs easier. It's still a work in progress on how hiring processes may work, but fieldglass is definitely a good tool.

July 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2019

Candidate Management!

Pros

Being in recruiting industry, management of talents/ candidates is very important. This is one of the essentials that every staffing company should have. And I must day this is one of the best I've ever used. I can easily manage candidates for every client I am working with. You can also configure it and communicate with the managers.

Cons

None. I good with what I'm getting however, there's always a room for them to make better experience.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

SAP Fieldglass

Good product.

Pros

Can be customized for certain groups of people to enter their time and expenses.

Cons

Assigning and un-assigning projects and tasks and time reversals needs support. It is not very user friendly.

December 2020

Raj from Utilities

Company Size: 10,000+ employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

December 2020

SAP Fieldglass

Overall, another timesheet tool and no brainer if the organization ERP is on SAP and HR records can be easily linked. If interface is not set up then it will be a manual.

Pros

The timesheet & claim process is streamlined and easy to use doing timesheeting. Customer supprt especially w.r.t. password and reset is seamless.

Cons

You need to enter the timesheet everytime, there is no copy over or single click to mirror last timesheet. App experience is poor, ridiculous with things app can do and is not easy to use.

March 2020

Brianna from PPD

Company Size: 10,000+ employees

Industry: Pharmaceuticals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2020

Good but requires customization

Overall, this is a good product to manage your contingent workforce but will require some planning and configuration on your part.

Pros

The thing I like the most about the software is that managers, suppliers and recruiters are all able to communicate about requisitions and candidates in one place.

Cons

The thing I like the least about the software is that it requires a lot of customization to make it do what you want to do.

February 2018

Stepheney from Nestle Purina PetCare Company

Company Size: 10,000+ employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Nestle Purina's experience with SAP Fieldglass has been great!

Pros

The solution has helped us accomplish a significant business objective surrounding external workforce. We now have a streamlined and consistent process for our organization and will continue to expand on the solution's functionality to meet our new business objectives. The software allows for a number of reporting and analytics capabilities which has helped our business tremendously. The Account Services Team at Fieldglass is incomparable to any other. We consider them a part of our Nestle Purina family. They have gone above and beyond to work with our organization to set us up for success, and prepare us for the future. We are very thankful for their partnership and the solution.

Response from SAP

Replied February 2018

Thank you for the stellar review, Stepheney! Nestle Purina is a valued customer and we sincerely appreciate the opportunity to work with you.

April 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

April 2019

Good Work Management Software

Multiple project efforts are being tracked effectively, utilizing multiple resources across the project landscape

Pros

The software integrates easily with project tracking databases. This allows ease of use for creating hierarchical listings of product and project codes. As a result, it is easy to track multiple but related efforts requiring tracking of hours applied.

Cons

The software requires a manual component in order to function properly. If project codes are not properly designed and initialized, it is not possibly to use the platform properly.

January 2020

Liz from GCSI

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Easy Access

I appreciate that it is easy to use, and any questions are quickly answered by our representatives. Keeps our contractors and our client company happy and everyone in clear communication.

Pros

They never go "down" like many other sites do. They seem to have their stuff together as it is quite comprehensive and easily navigated. Our contractors submit their time and expense sheets through Fieldglass, and it is one of the easiest tasks to go in and make any changes. The contractors have no issues with using it with very little additional instruction. Very user friendly.

Cons

I have yet to find a single bug during use, therefore have no complaints or issues with SAP Fieldglass.

October 2018

User Profile Picture

Jose Mari from Smartlink, LLC

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Human Resources

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

One for All

Pros

FieldGlass is if not the most comprehensive vendor management system tool out in the market. Easy access for everyone that uses the management tool. Ease of use is superb and navigation is easy to understand. The best thing about it is as well, is its fast something that is very vital in where this system is used, something that is appreciated by many when there are multiple users accessing the system all at the same time.

Cons

I just wish it had a more intuitive ui over all.

March 2018

User Profile Picture

Lori from The Standard

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2018

Fantastic all around platform for management

Pros

I like that I can manage all of my clients through the one software VMS. This makes handling multiple large or small employee headcounts a breeze. I also felt it was very user friendly.

Cons

I feel that it can crash from time to time but the customer support is very helpful in this matter.

March 2018

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Tom from CF Industries

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Chemicals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

We use Fieldglass to procure contract IT staff via a vendor managed service provider.

Pros

We started using Fieldglass in 2016 and have filled over 100 positions to staff up our IT Department. We work with a third party vendor who provides this to us as a managed service. Fieldglass is very easy to use. Simple and visual reporting. Scalable and efficient.

July 2019

User Profile Picture

Steve from Refinitiv

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

July 2019

For employees, a (relatively) simple way to enter time

Fieldglass is one of three time reporting tools needed for contract employees. It is by far the easiest to use, but does not integrate with either of the other two tools. The mobile app is subpar for a company the size of SAP, especially for time-entry, which isn't a terribly-complex task in its most basic form. Still, the web-driven version is intuitive and easy to use, and where most employees I know enter their time. In the end, the product fails to impress, but it doesn't have to do so because there's nothing flashy about time entry. It is not obtrusive, and it is straightforward.

Pros

The interface is clean and uncluttered, with a simple grid view

Cons

There are very few cons to this software as it is intuitive to use, easy to navigate, and (depending on its configuration) sends out real-time notifications to approvers.

October 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2018

SAP Fieldglass Review

My overall experience has been good, given my weekly usage. Apart from the less intuitive interface, it serves my purpose to fill up my timesheets very well. I would recommend this software to my colleagues.

Pros

I use Fieldglass to fill up my weekly timesheet. It is very convenient to enter hours and also gives intuitive alerts if a working hour is mistakenly filled up for a weekend or a holiday. The time sheet quantity section provides a good overall review of hours worked. Overall its a feature-rich software to use.

Cons

It would be better to have a more self-explanatory user interface since it can be a little confusing for new comers. The page has crashed a couple times during usage, but this issue has been resolved and brought back up every time.

September 2018

User Profile Picture

Claire from Flint International Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Good Workforce Management System

A good workforce management system that allows you to stay organised and track workforce

Pros

Cloud Based Intuitive User Friendly Value for Money

Cons

Can be confusing for new users, more online tutorials needed

August 2019

David from Arnold Magnetic Technologies

Company Size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

August 2019

Fieldglass review

Overall it is a good system and I would recommend it to others.

Pros

Overall Fieldglass is user friendly and fairly easy to navigate.

Cons

When entering in overtime hours you are forced to enter in your base hours twice then complete the math from each day displaying the difference in regular vs overtime hours. This creates a great deal of work on the user end.