About ScanData

ScanData is a parcel transportation management solution (PTMS) that caters to businesses across various industries such as general retail, pharmaceutical, product cataloging, apparel and more. It can be either deployed on-premise or hosted in the cloud. ScanData's key features include shipping and manifesting, service disruption handling, label generation and returns services. The solution supports various distribution models via integration with users' existing e-commerce and warehouse management systems. It also supports international shipping from APO/FPO shipments to global delivery. Additionally, ScanData helps users to create carrier-certified shipping labels along with pick tickets, invoices and documentation in multiple formats. It also features a buil...
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ScanData User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

5

Showing 1 - 5 of 11 reviews

User Profile

Richard

Verified reviewer

Company size: 501-1,000 employees

Industry: Package/Freight Delivery

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2018

ScanData product and team

Pros

It is built for high volume and their team makes it mass customizable. I don't think there is anyone in this space that has such a robust parcel manifesting and labeling system for high volume shippers than they do. At the same time, they can customize at very low costs. Great combination.

Cons

I had heard of other providers before coming across ScanData. I just wish I would have known about them sooner.

Brian

Company size: 201-500 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2020

Fantastic shipping integration partner!

Pros

We have integrated with ScanData to help with the manifest of shipment packages, and closing of those packages for various domestic carriers (e.g UPS, USPS), as well as to provide label data for in house label generation. The team at ScanData has been professional, responsive, knowledgeable and proficient in what they do. We have not have any major issues, and any minor issues are addressed timely. The software as a service is more than capable at scaling to our constantly changing volume due to seasonality.

Cons

Some dependency on legacy Microsoft .NET technologies (ASMX and soap-based services), rather than the more modern REST-based services, but that has not hinder any of integration effort.

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

B to B Partner

SD is very responsive to requests and quick to implement solutions.

Pros

Response time is minimal. Negligible number of scandata-owned errors over large quantities of message requests.

Cons

Some host system downtime required to perform updates.

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

The ScanData team provides an excellent product and amazing customer support!

Pros

Ease of use, ability to customize, amazing quality, 2nd to none customer support. The ScanData team is a rare gem, from an excellent product to amazing customer experience. Their team has been available 24/7 to troubleshoot and deliver on time/every time.

Cons

I have no complaints. The ability to customize to meet the changing needs of my business keeps all parties happy.

Anonymous

Company size: 201-500 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2021

SCANDATA MY SHIPPING PARTNER

Pros

Flexibility, configurability, ease of deployment, and general capacity to address the problems in the evolving marketplace for all modes of transportation have been praised by our customers OR simply easy to use ,quick response team and quality service

Cons

There hasn't been anything that has made me feel bad but Testing necessitates some downtime due to communication issues with warehouse equipment, however this is not a system flaw.

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