ScanData is a parcel transportation management solution (PTMS) that caters to businesses across various industries such as general retail, pharmaceutical, product cataloging, apparel and more. It can be either deployed on-premise or hosted in the cloud.

ScanData's key features include shipping and manifesting, service disruption handling, label generation and returns services. The solution supports various distribution models via integration with users' existing e-commerce and warehouse management systems. It also supports international shipping from APO/FPO shipments to global delivery.

Additionally, ScanData helps users to create carrier-certified shipping labels along with pick tickets, invoices and documentation in multiple formats. It also features a built-in reporting engine, a shipment tracking module and supports integration with various order management, supply chain management, transportation management and accounting systems. Carrier integrations include FedEx FSMS, UPS, USPS e-VS and more.

Support to users is offered via phone, email and an online support portal.



9 Reviews of ScanData Parcel TMS

Overall rating

5.0 / 5 stars

Showing 1 - 9 of 9 reviews

November 2018

Richard from LSO - Regional Shipping Services

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

ScanData product and team

Pros

It is built for high volume and their team makes it mass customizable. I don't think there is anyone in this space that has such a robust parcel manifesting and labeling system for high volume shippers than they do. At the same time, they can customize at very low costs. Great combination.

Cons

I had heard of other providers before coming across ScanData. I just wish I would have known about them sooner.

November 2018

Christopher from QVC inc.

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Industry Leading Manifest System with Great Features

Pros

The ScanData VSAMs system is very configurable. A lot of requests we made were features that were already part of the system and just needed to be enabled.

Cons

The configurability can cause issues if not set correctly. Other than that, it is very easy to use and support.

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Great product support team

Pros

The implementation and support team is top notch. They are knowledgeable and responsive.

Cons

While it meets the need, the carrier compliance UI could use an update.

October 2018

Michelle from QVC

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Quality product and support for 15+ years

I've been working with the Scandata team for many years, and they are always quick to respond, with quality and effective solutions for anything we've needed. Couldn't ask for a better team.

Pros

Easy to use.
Quality product.
Excellent reporting.
Great support when needed.

Cons

Testing requires some downtime because of communication with equipment in the warehouse, but this isn't a fault of the system.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Partner Review

Clients have made mention to the application's financial benefits through improvement in processes and carrier routing optimization as well as the data analytics that are derived to enhance strategic planning. The teams customer service is exceptional and a model for the industry.

Pros

Our customers have commented on the flexibility, configurability, ease of implementation, and overall ability to support the challenges within the changing marketplace for all modes of transportation.

Cons

Our clients are extremely satisfied with the SCANDATA application and have not addressed any issues with the technology or service

September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

B to B Partner

SD is very responsive to requests and quick to implement solutions.

Pros

Response time is minimal. Negligible number of scandata-owned errors over large quantities of message requests.

Cons

Some host system downtime required to perform updates.

September 2018

ERIC from FEDEX

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Awesome Product

Every interaction with Scandata from personnel to the actual platform has been fantastic and to have that consistency throughout, is a huge strength and reflection of a great product, and company.

Pros

Very scalable based on customer needs.

Cons

I have not experienced anything that would reflect a negative

May 2018

Kelly from FTD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

ScanData knows carrier integrations better than the big carriers and support issues are minimal.

Pros

It's stable, scales well and we don't have issues during peak periods where orders increase exponentially

Cons

Nothing comes to mind right now in terms of stability, supportability and implementing new carriers / project work has gone well

March 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

The ScanData team provides an excellent product and amazing customer support!

Pros

Ease of use, ability to customize, amazing quality, 2nd to none customer support. The ScanData team is a rare gem, from an excellent product to amazing customer experience. Their team has been available 24/7 to troubleshoot and deliver on time/every time.

Cons

I have no complaints. The ability to customize to meet the changing needs of my business keeps all parties happy.