--- title: "Sendcloud Software Reviews, Demo & Pricing - 2026" description: "Review of Sendcloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/sendcloud-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Sendcloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/sendcloud-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/sendcloud-profile/alternatives/) # Sendcloud Review From €40-€199/month Free version Free trial 5 plans Wondering if Sendcloud is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Sendcloud 4.0 [(97)](https://www.softwareadvice.com/scm/sendcloud-profile/reviews/) Pricing Starting at €40.00 usage based per month ### About Sendcloud Sendcloud is a shipping platform that helps e-commerce businesses streamline operations related to delivery tracking, checkout and order management. The centralized dashboard enables employees to print shipping labels in bulk, define custom rules to automate assigning of shipping methods and create custom workflows in real-time. The platform allows users to automatically generate CN22 forms with shipping labels for customs clearance and print picking and packing slips in real-time. Professionals can use the application to send the estimated delivery time slot and pickup point details to customers via email. Additionally, it allows administrators to personalize the delivery tracking page with a custom logo, colors and a promotional banner. Sendcloud facilitates integration with several third-party e-commerce platforms such as Shopify, Magento, Etsy, WooCommerce, PrestaShop, Lightspeed and more via APIs. The platform is available to users for free and on monthly subscriptions. Support is extended via documentation and other online measures. Wondering if Sendcloud is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Sendcloud User Interface ## Popular Sendcloud Alternatives Main Product Sendcloud 4.0 [(97)](https://www.softwareadvice.com/scm/sendcloud-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 3.89Value for money - 3.86Customer support - 4.07Functionality Pricing Starting at €40.00 per month Get Price Alternative Product [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/) 4.6 [(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.53Value for money - 4.37Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(287)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.24Value for money - 4.25Customer support - 4.15Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26620)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Pirate Ship](https://www.softwareadvice.com/scm/pirate-ship-profile/) 4.9 [(1006)](https://www.softwareadvice.com/scm/pirate-ship-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.90Value for money - 4.88Customer support - 4.83Functionality Pricing Available upon request Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price ## Sendcloud Pricing and Plans Starting price: €40.00 per month Free Trial Free Version Free €0.00 Plan includes: - 1 Branded Tracking Email - Email & Live Chat Support and Create Return Labels Manually - Max. 2 Shop Integrations - Use Sendcloud Discount Rates Small Shop €40.00 usage based, per month Plan includes: - Branded Return Portal - Max. 5 Shop Integrations - Multiple Branded Tracking Emails - Phone Support - Set up to 5 Shipping Rules and Checkout Plugin (Default Delivery) - Ship With Your Own Carrier Contract (Max 400 Labels/Month) - Use Sendcloud Discount Rates EMP Shop €89.00 usage based, per month Plan includes: - Branded Return Portal - Multiple Branded Tracking Emails - Priority Support - Set up to 5 Shipping Rules - Ship With Your Own Carrier Contract (Max 1000 Labels/Month) - Unlimited Shipping Lines and Return Lines and Checkout Plugin (Default Delivery) - Unlimited Shop Integrations - Use Sendcloud Discount Rates Business €199.00 usage based, per month Plan includes: - Branded Return Portal - Multiple Branded Tracking Emails - Priority Support - Set up to 5 Shipping Rules - Ship With Your Own Carrier Contract (Max 10000 Labels/Month) - Unlimited Shipping Lines and Return Lines and Checkout Plugin (Default Delivery) - Unlimited Shop Integrations - Use Sendcloud Discount Rates Enterprise Pricing available upon request Plan includes: - Branded Return Portal - Multiple Branded Tracking Emails - Priority Support - Set up to 5 Shipping Rules - Ship With Your Own Carrier Contract (Max 10000 Labels/Month) - Unlimited Shipping Lines and Return Lines and Checkout Plugin (Default Delivery) - Unlimited Shop Integrations - Use Sendcloud Discount Rates Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sendcloud Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Sendcloud Activity Dashboard Alerts/Notifications API Barcode/Ticket Scanning Customer Database Customizable Branding Delivery Tracking Document Management eCommerce Management Ground Shipping Labeling Label Printing Order Management Order Tracking Package Tracking Parcel Shipping Price/Margin Management Real-Time Analytics Real-Time Data Reporting/Analytics Reporting & Statistics Sales Trend Analysis Search/Filter Self Service Portal Shipment Price Calculation Shipment Tracking Shipping Labels Shipping Services Integration Status Tracking Third-Party Integrations Warehouse Management ## Sendcloud Integrations Adobe Commerce Integration rated undefined from -1 review Lightspeed Retail Integration rated undefined from -1 review PrestaShop Integration rated undefined from -1 review Wix Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review See all 12 integrations ## Sendcloud User Reviews ## Sendcloud customer ratings - Overall rating: 4.0/5 - Total reviews: 97 ### Rating distribution - 5 stars: 61 reviews (63%) - 4 stars: 13 reviews (13%) - 3 stars: 3 reviews (3%) - 2 stars: 3 reviews (3%) - 1 star: 17 reviews (18%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 3.9/5 - Customer support: 3.9/5 - Functionality: 4.1/5 --- ### Easy and fast! - Overall rating: 5/5 - Reviewer: Lloyd L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly and well integrated. Cheap #### Cons all fine, nothing much to argue differently #### Reasons for choosing Sendcloud cheaper than directly with the original service provider --- ### Sendcloud will save you time & money while keeping it personal - Overall rating: 5/5 - Reviewer: Ingrid E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered -We saved time efficiency. - we have the best shipping rates. - Finally we can have an organized administration. - integrated to our webshop and can be integrated to other platforms. - sends personalized and detail information to my customers. - gives me peace of mind #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The biggest issue I was having with my business is that we did everything manually. We used an excell sheet to keep track of addresses, names, shipping companies -pricing and we even created a formula to sort them per country. This was time consuming, because after costumers would place an order, we would have to, AGAIN, send a manual email with all the info. Once we had shipped orders, again our minds would have to remember to send the shipment information to each customer. Because of this super antique method, we spent hours and wasted mornings and nights trying to send the purchase and shipping details to our customers. We were exhausted 😞 With sendcloud, not only did we get the most competitive price out there, I also got praise from my customers across Europe since now they have better prices and more "weight freedom" with their shipment (up to 20 kilos keeping the same price). Also, all customers receive a notification once the labels are created. Yes, labels that are made by sendcloud (included in my webshop) I don't have to send manual emails anymore 👏🏻 . And wait, there's more: sendcloud will tell you if our customers have written a wrong address, by typo or just forgottent any detail. It will let you know immediately so we can fix it before shipping. Sendcloud also allows us to print all labels at once, even if they're not from the same provider (e.g PostNL or DHL). My customers are happy, I am happy! I’m spreading the word now! 😃 #### Cons I’d like to have an app to use on my phone so I can track all orders with more ease. Once I have shipped all orders, I take a rest and use my phone only, so an APP would be nice. --- ### Good software, Awful delivery of the service they market. - Overall rating: 2/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Been using Sendcloud for 3 years Been using Sendcloud for 3 years, have been putting recently over 12,000 EUR of shipping fees per month to their company, the service for such customer size is a joke. This service was clearly meant for smaller fish in the sea. I have had issues with pick up reliability since 1.5 years, we have had daily pick ups planned via contract on Monday, Tuesday, Thursday and Friday. We have had to contact them nearly every week, about the fact that DPD is not picking up, and everytime they do their awful process of asking how many packages there are, and they would even sometimes ask if we have a regular pick-up (which used to work for 1.5 years before) where we explain we do Monday to Friday even though we have been contacting them every week. Absolutely crazy. The next best part is that everytime we contact them it is some random in chat that always just does the same thing, ask us the same questions, and then call DPD and then nothing happens anyways. I am sure we have cycled through each live-chat customer supporter that is available at Sendcloud. The more worrying part is that only at a higher monthly fee does one get a personal advisor which makes 0 sense if we are putting such high monthly sums of shipments into the company, for 30 EUR more a month we get a personal contact person but at 10k-ish a month we do not? #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Software worked well and there were no IT problems #### Cons Disconnection from the courier, denying responsibility for all cases possible. #### Reasons for choosing Sendcloud Because I needed to save time with my back then woocommerce site. #### Reasons for switching to Sendcloud Needed easier IT solutions. --- ### Very easy to use partner for your shipments - Overall rating: 4/5 - Reviewer: Conrad v. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered All my parcels are send with Sendcloud and the customer service is very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to use and good implementable is the eCommerce software (WooCommerce) #### Cons There are small things, like: when I delete a shipment, sometimes it still comes back in my overview. And it would be easy if you could print directly in Safari --- ### Sendcloud is a very smart solution for real small businesses. - Overall rating: 5/5 - Reviewer: Sabine B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I can describe the overall experience with Sendcloud as a smart solution for a very small business to be able to act as smart as a very large enterprise . It augmented my competitive base and my customers were all very pleased with the smart and fast way of delivery all over Belgium. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In march 2020 due to Covid Pandemic precautions, in Belgium we could only continue our business if we had a proven ecommerce activity. With lockdown we could not have pickups of orders anymore and had to start sending to customers homes. And there was a suggested tool Sendcloud. I tried it, thought it was really easy to implement and so I started using it within 1 hour of discovering the tool. Very easy to implement and that is what I need . So I loved the fact is was easy and not as hard as brainchurgery. #### Cons There was a minor about it, but it was customer user experience, but I rated the tariffs of the packages too low first so the invoice afterwards was a surprise . #### Reasons for choosing Sendcloud I chose for Sendcloud because it was suggested by the webshop provider , I left the exploring to them and trusted their experience through other customers --- ### sendcloud i'm loving it - Overall rating: 5/5 - Reviewer: bart s. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered i recommend it to all my friends, starting webshops, small and big businesses it's just soooo much better to have everything in one place #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Massive time saver, where i used to have multiple accounts at different shipping services i have almost all of them at one place, can combine labels (saves a lot of paper!) overview of all shipment statuses, automatic C23 paperwork, it works like a charm and if it doesn't the team is there to help you asap even with the free account #### Cons I wish that small businesses could use the benefits of the larger ones as well that's a bit of a downside for me but hey let's stay realistic, it's already a winner compared to what i used to have to do when making labels, better pricing and most of all speeeeed another small thing is the hidden costs that sometimes might arise (i blame you Bpost!) they charge 70 cents if you bring a package to a pickup point instead of paying them for the pickup service or bringing everything to a sorting centre yourself, this does not show up when calculating the cost and leaves you with a surprise of 70 cents, if you do 50 packages before you notice that and switch to DPD you already lost. And the whole Brexit thing could go a bit smoother when making shipping labels I guess, but I'm sure that will be sorted with time (DPD NP and DP stuff, a bit confusing) #### Reasons for switching to Sendcloud saw an advertisement on facebook and saw that i could try it for free and with an invoice! no more having to pay 5 times a day because everyone always orders right after you made your last label --- ### Essential for shipping goods! - Overall rating: 4/5 - Reviewer: Joachim P. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Setup is very quick and shipments can be automated in no time. + free for small businesses with low shipping volume #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Perfect solution to simplify logistics quickly and easily. The core competence usually lies in advice and sales, not in shipping. Sendcloud helps us to optimize shipping and to be able to proactively approach customers if, for example, something is wrong with the shipment before the recipient even notices! The individual shipping rules also enable us to automatically preselect the right logistics service provider depending on the country, size, weight or value of the shipment without manual intervention. #### Cons There are many automatic connections, but if it gets a bit more exotic, you have to create your own CSV and upload it manually (if you can't / don't want to use the API). It would be nice if SendCloud could simply pick up such files independently from a URL on a regular basis. --- ### Everything is great until you run into problems, then it is never their fault. - Overall rating: 1/5 - Reviewer: Frans M. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered This is one of the worst partnerships we have had in our 18 years existence. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The API worked fine. But it has problems with changes in the browsers and updates sometimes take too long. #### Cons The support was terrible and when you decide not to work with them any more, that is when the bills start coming in. It comes out that you can send them a mail that you want to end the partnership with them but this will only be final when they say so. Until that moment they will keep sending you bills! #### Reasons for choosing Sendcloud It looked great. --- ### My daily dose of labeling - Overall rating: 5/5 - Reviewer: Danie R. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It labels and tracks our shipments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is all what we need. Easy to use and integrate. This is my main point for the shipment. #### Cons Simplicity and integration. It is not necessary to be a developer and everybody can use it daily. --- ### easy to use, effective and efficient solutions & great customer support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros how clear, easy to use, easy to find information. printing labels and finding the right shipping partner at the right price was extremely easy. Customer support was quick with the chat function, helpful and clear. #### Cons lack of squarespace integration; billing system not easy to find. #### Reasons for choosing Sendcloud location in Belgium x NL. #### Reasons for switching to Sendcloud more options, cheaper, and platform (dashboard) easier to manage using different shipping partners. --- Showing 1 - 10 of 97 Reviews [See All Reviews](https://www.softwareadvice.com/scm/sendcloud-profile/reviews/) ## Sendcloud Popular Comparisons [ShipTime vs Sendcloud](https://www.softwareadvice.com/scm/sendcloud-profile/vs/shiptime/)[Easyship vs Sendcloud](https://www.softwareadvice.com/scm/easyship-profile/vs/sendcloud/)[PayPal vs Sendcloud](https://www.softwareadvice.com/retail/paypal-profile/vs/sendcloud/)[ShipStation vs Sendcloud](https://www.softwareadvice.com/scm/sendcloud-profile/vs/shipstation/)[Shippo vs Sendcloud](https://www.softwareadvice.com/scm/sendcloud-profile/vs/shippo/)[ShippyPro vs Sendcloud](https://www.softwareadvice.com/scm/sendcloud-profile/vs/shippypro/)[AfterShip vs Sendcloud](https://www.softwareadvice.com/shipment-tracking/aftership-profile/vs/sendcloud/) [Compare All Alternatives](https://www.softwareadvice.com/scm/sendcloud-profile/alternatives/) ## Other Top Recommended eCommerce Software [DigitBridge](https://www.softwareadvice.com/distribution/digitbridge-profile/) **5.0** (2) Recently recommended **7** times [Extensiv Order Management](https://www.softwareadvice.com/scm/skubana-profile/) **4.7** (114) Recently recommended **6** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **4** times [Linnworks](https://www.softwareadvice.com/ecommerce/linnworks-profile/) **4.1** (47) Recently recommended **4** times Stuck Between Options? 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