--- title: "ShippingEasy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ShippingEasy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ShippingEasy is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/shippingeasy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / [ShippingEasy](https://www.softwareadvice.com/scm/shippingeasy-profile/) / ShippingEasy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/shippingeasy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/shippingeasy-profile/alternatives/) # ShippingEasy User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 1,133 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 951 reviews (84%) - 4 stars: 149 reviews (13%) - 3 stars: 27 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 5 reviews (0%) ### Most mentioned pros - The primary benefit of using ShippingEasy is for inventory management. If we didn’t have it, tracking and managing our stock as items are sold would be difficult. - When I first signed up years ago, it was worthwhile to pay a monthly fee to get discount shipping. And it WAS relatively easy to use. Until it wasn't. And better options came along. - Also, it offers powerful automation features that save time by handling repetitive tasks, such as generating shipping labels. ### Most mentioned cons - Tonight my account was paused twice in the middle of a big label printing project. - Supposedly my concerns are shared by many customers, but I have seen no resolution over the last two weeks. - Unable to create a form to capture the email address of the customer who wants to receive the newsletter. ## ShippingEasy customer reviews Showing reviews 1-25 of 1,133 (page 1). ### super convenient and saving time and the best option for shipping - Overall rating: 5/5 - Reviewer: Ali M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered make your needs come so easy from home by using this app and the communication and delivery is so fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the easy for shipping and no mistakes and quick response and it is a great way to organise and ship and it is discounted shipping rates #### Cons all features in this app seems to be perfect and works very well --- ### ShippingEasy made shipping easy! - Overall rating: 5/5 - Reviewer: Terra O. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I loved ShippingEasy overall. The savings and ease of use was worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how easy it was to calculate the shipping costs. I saved tons of money using ShippingEasy. #### Cons The monthly cost was a little higher than I like, but overall it’s worth it. #### Reasons for switching to ShippingEasy ShippingEasy saves me money on the shipping costs! --- ### Review - Overall rating: 4/5 - Reviewer: Cassie S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendly, reporting is pretty good, Live Chat is very helpful! #### Cons Missing some basic functions or requires a workaround --- ### ShippingEasy is perhaps the best value shipping/inventory management systems on the market - Overall rating: 5/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Great platform, frequently improving features, will likely continue using for the foreseeable future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful. #### Cons There are several minor display issues that recur from time to time, but these may simply be compatibility-based. #### Reasons for choosing ShippingEasy ShippingEasy's inventory management system puts it ahead of the pack. #### Reasons for switching to ShippingEasy ShippingEasy offers better pricing and more robust features/support. --- ### Engineer’s Perspective - Overall rating: 5/5 - Reviewer: Jayden G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An easy and usually affordable shipping option. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating shipping labels and the transparent side of tracking packages. #### Cons Some shipping options are more expensive than other sites. #### Reasons for switching to ShippingEasy Better deals for the size packages we most often ship. --- ### Highly recommend - Overall rating: 5/5 - Reviewer: Erica C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Great - they have excellent customer service! I was having problems with getting logged out of the Stamps.com site and couldn't buy postage. The online chat was easy to get on and I was helped by your customer service rep, [SENSITIVE CONTENT HIDDEN] . They were extremely helpful, patient, and while it took a little while, they were able to fix my problem and get me back working!! Thank you [SENSITIVE CONTENT HIDDEN]!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's fast and easy. Very convenient. I think it's so much quicker and cuts down my processing time. #### Cons I can't think of anything that I don't like. It took a little getting used to the system, but now it's a breeze. #### Reasons for choosing ShippingEasy n/a #### Reasons for switching to ShippingEasy The company I work with (our wholesaler) partnered up with Shipping Easy, so it's integrated into our system. --- ### Simple and easy shipping labels and shipping management - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience has been excellent. We create shipments and print labels when we need to, and there's no monthly fee to worry about when we aren't shipping anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This was simple and easy to set up and use for a small business that doesn't have a need for a large and expensive shipping operation. We simply created our account and set up our payment method, then we create shipping labels for our shipments one at a time or in groups, and can compare prices for different carriers and shipping options. #### Cons For our use there was no downside. We don't do a ton of shipping, just enough to need something convenient like ShippingEasy. #### Reasons for choosing ShippingEasy The cost of the products was important as we didn't want the overhead for what we were using it for. Also the convenience and ease of use. --- ### Shipping Easy Inventory Management Feature - makes multi channel selling easy - Overall rating: 5/5 - Reviewer: Vivian V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Inventory management across several online marketplaces. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using ShippingEasy for a couple for years now. It was easy to set up with a little customer service help. It is dependable and keeps all our marketplace inventories up to date. Customer Service is pleasant, accurate, and easy to work with. They have added features such as email marketing which automatically sends emails to my eCommerce customers. These emails are branded and are tailored to the customer and the marketplace. #### Cons I like everything, I have no complaints. I wish it linked to Poshmark. #### Reasons for switching to ShippingEasy Cost. Needed to link to more marketplaces than Stitchlabs offered --- ### Great support! - Overall rating: 5/5 - Reviewer: Garrett K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered It's been great. Even today I had to set up a Shipping Rule, and with the help of [SENSITIVE CONTENT HIDDEN] with customer support we were able to get the rule set up quickly and they stayed with me to troubleshoot the rule until we got it perfect! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, and the ability to easily integrate our different Shopify stores all into one ShippingEasy account. #### Cons At first we had a few hiccups, especially with getting the labels set up correctly with the printer. But once we got all the kinks figured out it became smooth sailing! #### Reasons for switching to ShippingEasy Shipping through the Shopify dashboard / admin area just wasn't sufficient anymore once our sales volume increased. --- ### Always there to help - Overall rating: 5/5 - Reviewer: Bahar T. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered My favorite part of using this software is their customer support is ALWAYS available lightning fast and fixes any issues immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and you can link all your platforms to make everything even less work! Superb! #### Cons There haven't really been any issues that either weren't my own mistake or something the staff could easily help me with. #### Reasons for switching to ShippingEasy Decided to give the free trial a chance. Once I was familiar with the formatting, this was much better overall. the added features like integration make the extra cost worthwhile with the ease of operation and time saved. --- ### Great first shipping platform. Scales with your business! - Overall rating: 5/5 - Reviewer: Steven L. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, support was always helpful, but it was the Inventory Management (and lack thereof) that required us to switch. We also wish Houzz was a supported integration, but it is a very niche platform so I can understand why it may not be integrated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros While we no longer use Shipping easy, it still has been the best shipping service I've used in my 10 years in e-commerce. We had to switch to a system that managed inventory across multiple sales channels and allowed bulk updates, so we had to leave ShippingEasy. We still wish we had the shipping functionality of ShippingEasy in our new system. Our new system is a little clunky, and ShippingEasy had better presets / automatic shipping we would take advantage of to save time during our day. #### Cons We ultimately left ShippingEasy due to the inventory management being an issue and it did not integrate with Houzz. At one point it was working perfectly, but it seems like ShippingEasy all but dropped support for that feature a couple years ago. It could be better now, we just couldn't afford to pay for two shipping service providers. Our new inventory management system also allowed us to ship (not as great as ShippingEasy) so we had to make the smarter choice for our business and drop ShippingEasy. Inventory management coming back in a fashion that truly allows multi-channel e-commerce sellers to manage inventory would be great for a seller like us that uses Amazon, eBay, Houzz, and Shopify. #### Reasons for choosing ShippingEasy None other considered, I used ShippingEasy at a previous jobs as part of StitchLabs and knew it was the perfect solution for an eCommerce business to scale the shipping operation. #### Reasons for switching to ShippingEasy Worldship was clunky, always required us to type in addresses of every customer. Shipping Easy synced with our sales channels and automatically filled out customer addresses for us when shipping. Saved us tons of time! --- ### Fast Setup, Easy Use, Great Customer Service, All your shipping in one place! - Overall rating: 5/5 - Reviewer: Kohl M. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue. #### Cons There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better. --- ### Excellent shipping platform offers outstanding integrations - Overall rating: 4/5 - Reviewer: Mohammad B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered We wanted a platform that manages all our shipping, orders, and refunds all at one platform. ShippingEasy offers great integration and pricing which is great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to use and manage all your shipping labels and orders. The great thing is you can filter orders by SKUs. You can manage all your orders from different platforms integrated with ShippingEasy and manage everything in one platform. #### Cons There is nothing we have come across as a flaw but managing loss/stolen claims is a painful process specifically when trying to get support from the platform for third-party billers. #### Reasons for switching to ShippingEasy Cost --- ### I LOVE LOVE LOVE Shipping Easy. The Best Shipping & Email Marketing Program ever created all in one! - Overall rating: 5/5 - Reviewer: Tanya B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cut down on shipping errors, saved money and time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money. #### Cons The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email. --- ### Shipping Easy Works Great! - Overall rating: 5/5 - Reviewer: Grant J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very positive. Used shipping easy for over 500,000 orders and it always went smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to print out the daily orders for fulfillment. Also good access to analytics to review performance. #### Cons There was nothing I did not like about ShippingEasy. We never had a major issue and customer service was always able to help answer easy questions. --- ### They take care of you! - Overall rating: 5/5 - Reviewer: Allen H. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered In the two years we have been using ShippingEasy, every time we have a question or odd request, they have been impossibly helpful in getting the issue resolved with nearly no wait at all. The individuals I have contacted are all intimately familiar with not only the aspects of their own product, but have a keen understanding of all the carriers they support as well as the platform you may sell from. They know shipping inside and out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything I need done as far as shipping is concerned, they can handle without issue. The interface is straight-forward and easy to use, plus they work seamlessly with our store and postal carriers. I have never had a bug or issue with the software after over two years of use. #### Cons It's hard to come up with something I like the least about this product. Before, we had been doing all of our shipping manually which took hours. Now we can practically automate the process and have easy access to a wealth of information we never had before. I should note that we only take advantage of the shipping aspects of the program and only use one store, so I can't speak on the inventory management or how well it handles multiple platforms. --- ### Must have 4 shipping - Overall rating: 5/5 - Reviewer: Brandy M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it's easy to use has great features, gives u great prices 4 shipping ur packages. I love that it's free up 2 premium subscriptions n even the free is worth having. They have lowest prices, it's easy 3 track shipments. Great 4 inventory management, marketing 4 future uses, & let's me know the habits of my customers . Custom labels w options 2 fix or refund if error. Plus u can save addresses I love it it changes shipping #### Cons None really so far it can crash some times n a few features could be updated but nothing major --- ### We've been using it for a few years - Overall rating: 4/5 - Reviewer: ADRIANO I. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered It has helped us processing and organizing orders. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The dashboard is easy and very friendly to navigate/ #### Cons Overall, the website could be visually upgraded. --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Jessica H. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Overall we love ship easy. Their customer service is like no other business we deal with. Everyone seems to be an expert in the system and I feel very safe and taken care of every time I call and have them handle our business and money. Today I chatted with [SENSITIVE CONTENT HIDDEN] online. She helped me for over an hour! She was so kind and patient and seriously a pro at getting my needs met. If the product wasn’t already amazing enough, the customer service would keep us with you because we love how we are treated. Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software links directly to both of our websites and makes it very easy to ship quickly with very few steps. It keeps excellent records and data for us and even helps us follow up with our customers in email. Love that! #### Cons I wish it worked better with my IPad. We only have one main computer and then a few iPads in our back shop. I wish I could get all the features on my iPad that I do on my computer. Like ease of printing. I have to click what feels like 17 buttons to actually print a page. --- ### I highly recommend using this app if you ship alot - Overall rating: 4/5 - Reviewer: Candace S. - Verified reviewer: Yes - Industry: Fishery - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is such a blessing app. I ship alot of stuff weekly and never have i been disappointed. Especially when i ship glass products. They package it right and take very very good care of it. #### Cons There is absolutely nothing i can say bad about this app. I truly recommend it. --- ### Easy Peasy, even when you need help - Overall rating: 5/5 - Reviewer: Paula B. - Verified reviewer: Yes - Industry: Maritime - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered The flow and speed of shipping our products has dramatically improved since using ShippingEasy. This has saved countless hours and greatly reduce frustration levels. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The speed and ease of using all the program components, up to and including individualized help to solve any problems. #### Cons Offline options would be wonderful for times internet access is not possible #### Reasons for choosing ShippingEasy Getting direct help was important. And ShippingEasy's personalized help system has far far exceeded my expectations with every trouble we've had, like requests for oddball reports. Even though we qualified for the free version, we got the Basic Level. It was an excellent investment! We have continued with it, knowing that if something weird comes up, there is a friendly knowledgeable person just waiting to solve our problem. --- ### Their Name is what I Get!! - Overall rating: 5/5 - Reviewer: Jim P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Shipping Easy makes running an online store easy and saves time from having to research pricing for my item on USPS, UPS and Fed Ex websites. They have negotiated rates with UPS and Fed Ex which they pass on to us. Their customer service team is responsive and informed. They always get me back on track quickly. They proactively reach out to help us utilize their tools like Marketing. We are able to send out blast emails to all 4000+ customers about sales, discounts or other products we want to highlight. Cool Stuff!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of identifying the most economical method to ship items - USPS, UPS, Fed-Ex. They also offer the ability to access all previous customers via the Marketing segment. #### Cons I can't rearrange the icons at the top of my dashboard. Maybe the price....It would be great to have this service for free, but they earn their fees!! #### Reasons for choosing ShippingEasy They combine all the above companies in a simple format. --- ### Love It! - Overall rating: 5/5 - Reviewer: SHELLI B. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's fairly simple to set up and implement, but the most benefit comes from their customer service. They've assisted me with any issue that came up on setup, even so far as to troubleshooting hardware from another company. Customer service is key! #### Cons It can be technically difficult initially to set up, but as long as you call or use the great chat feature to ask for assistance, customer service will get it fixed in no time. In my case, they asked for permission to "control" my desktop and did the setup for me. #### Reasons for choosing ShippingEasy I tried ShippingEasy first after switching from Zensales and was happy with the product, so there was no need to give Stamps.com a try on my end. #### Reasons for switching to ShippingEasy Their customer support had a long delay responding and the system would often go down. --- ### Best shipping service! - Overall rating: 5/5 - Reviewer: Peter P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was very satisfied with my overall experience. We were able to fulfill all our shipping responsibilities in the most cost-effective and fastest manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most affordable and functional shipping service I've used. It is very easy to use. My favorite plus: It has greatly reduced our shipping costs and greatly contributed to our profitability. #### Cons There is nothing. We got the effect we expected for the management of the shipping process. I definitely think it is a product that should be given a chance. --- ### Shipping Easy - Overall rating: 5/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered I use it to ship online orders and manage inventory for my multiple sales channels in person and online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Love the capabilities and inventory features. It works well for my needs. #### Cons There are a few very simple features that the software is lacking like when I sell something through my linked POS system to shopify it doesn't deduct inventory since it wasn't shipped and I wish that the Purchase order screen showed what my quantities were in stock instead of my projections so I don't have to have multiple screens open to know what to order. #### Reasons for choosing ShippingEasy The other products that do what shipping easy does were out of my price range so I wasn't able to consider them so I am glad I found shipping easy. #### Reasons for switching to ShippingEasy Two way sync for inventory ## More reviews [Next reviews](https://www.softwareadvice.com/scm/shippingeasy-profile/reviews/?page=2) --- ShippingEasy Reviews, Pros and Cons - 2026 Software Advice