--- title: "ShippingEasy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ShippingEasy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ShippingEasy is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/shippingeasy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / [ShippingEasy](https://www.softwareadvice.com/scm/shippingeasy-profile/) / ShippingEasy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/shippingeasy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/shippingeasy-profile/alternatives/) # ShippingEasy User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 1,133 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 951 reviews (84%) - 4 stars: 149 reviews (13%) - 3 stars: 27 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 5 reviews (0%) ### Most mentioned pros - The primary benefit of using ShippingEasy is for inventory management. If we didn’t have it, tracking and managing our stock as items are sold would be difficult. - When I first signed up years ago, it was worthwhile to pay a monthly fee to get discount shipping. And it WAS relatively easy to use. Until it wasn't. And better options came along. - The fact that you can print a batch of orders and ship them for a reasonable price ### Most mentioned cons - Unable to create a form to capture the email address of the customer who wants to receive the newsletter. - Tonight my account was paused twice in the middle of a big label printing project. - Supposedly my concerns are shared by many customers, but I have seen no resolution over the last two weeks. ## ShippingEasy customer reviews Showing reviews 1-25 of 1,133 (page 1). ### super convenient and saving time and the best option for shipping - Overall rating: 5/5 - Reviewer: Ali M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered make your needs come so easy from home by using this app and the communication and delivery is so fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the easy for shipping and no mistakes and quick response and it is a great way to organise and ship and it is discounted shipping rates #### Cons all features in this app seems to be perfect and works very well --- ### ShippingEasy made shipping easy! - Overall rating: 5/5 - Reviewer: Terra O. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I loved ShippingEasy overall. The savings and ease of use was worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how easy it was to calculate the shipping costs. I saved tons of money using ShippingEasy. #### Cons The monthly cost was a little higher than I like, but overall it’s worth it. #### Reasons for switching to ShippingEasy ShippingEasy saves me money on the shipping costs! --- ### Review - Overall rating: 4/5 - Reviewer: Cassie S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendly, reporting is pretty good, Live Chat is very helpful! #### Cons Missing some basic functions or requires a workaround --- ### ShippingEasy is perhaps the best value shipping/inventory management systems on the market - Overall rating: 5/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Great platform, frequently improving features, will likely continue using for the foreseeable future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful. #### Cons There are several minor display issues that recur from time to time, but these may simply be compatibility-based. #### Reasons for choosing ShippingEasy ShippingEasy's inventory management system puts it ahead of the pack. #### Reasons for switching to ShippingEasy ShippingEasy offers better pricing and more robust features/support. --- ### Engineer’s Perspective - Overall rating: 5/5 - Reviewer: Jayden G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An easy and usually affordable shipping option. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating shipping labels and the transparent side of tracking packages. #### Cons Some shipping options are more expensive than other sites. #### Reasons for switching to ShippingEasy Better deals for the size packages we most often ship. --- ### Highly recommend - Overall rating: 5/5 - Reviewer: Erica C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Great - they have excellent customer service! I was having problems with getting logged out of the Stamps.com site and couldn't buy postage. The online chat was easy to get on and I was helped by your customer service rep, [SENSITIVE CONTENT HIDDEN] . They were extremely helpful, patient, and while it took a little while, they were able to fix my problem and get me back working!! Thank you [SENSITIVE CONTENT HIDDEN]!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's fast and easy. Very convenient. I think it's so much quicker and cuts down my processing time. #### Cons I can't think of anything that I don't like. It took a little getting used to the system, but now it's a breeze. #### Reasons for choosing ShippingEasy n/a #### Reasons for switching to ShippingEasy The company I work with (our wholesaler) partnered up with Shipping Easy, so it's integrated into our system. --- ### Simple and easy shipping labels and shipping management - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience has been excellent. We create shipments and print labels when we need to, and there's no monthly fee to worry about when we aren't shipping anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This was simple and easy to set up and use for a small business that doesn't have a need for a large and expensive shipping operation. We simply created our account and set up our payment method, then we create shipping labels for our shipments one at a time or in groups, and can compare prices for different carriers and shipping options. #### Cons For our use there was no downside. We don't do a ton of shipping, just enough to need something convenient like ShippingEasy. #### Reasons for choosing ShippingEasy The cost of the products was important as we didn't want the overhead for what we were using it for. Also the convenience and ease of use. --- ### Shipping Easy Inventory Management Feature - makes multi channel selling easy - Overall rating: 5/5 - Reviewer: Vivian V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Inventory management across several online marketplaces. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using ShippingEasy for a couple for years now. It was easy to set up with a little customer service help. It is dependable and keeps all our marketplace inventories up to date. Customer Service is pleasant, accurate, and easy to work with. They have added features such as email marketing which automatically sends emails to my eCommerce customers. These emails are branded and are tailored to the customer and the marketplace. #### Cons I like everything, I have no complaints. I wish it linked to Poshmark. #### Reasons for switching to ShippingEasy Cost. Needed to link to more marketplaces than Stitchlabs offered --- ### Great support! - Overall rating: 5/5 - Reviewer: Garrett K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered It's been great. Even today I had to set up a Shipping Rule, and with the help of [SENSITIVE CONTENT HIDDEN] with customer support we were able to get the rule set up quickly and they stayed with me to troubleshoot the rule until we got it perfect! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, and the ability to easily integrate our different Shopify stores all into one ShippingEasy account. #### Cons At first we had a few hiccups, especially with getting the labels set up correctly with the printer. But once we got all the kinks figured out it became smooth sailing! #### Reasons for switching to ShippingEasy Shipping through the Shopify dashboard / admin area just wasn't sufficient anymore once our sales volume increased. --- ### Always there to help - Overall rating: 5/5 - Reviewer: Bahar T. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered My favorite part of using this software is their customer support is ALWAYS available lightning fast and fixes any issues immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and you can link all your platforms to make everything even less work! Superb! #### Cons There haven't really been any issues that either weren't my own mistake or something the staff could easily help me with. #### Reasons for switching to ShippingEasy Decided to give the free trial a chance. Once I was familiar with the formatting, this was much better overall. the added features like integration make the extra cost worthwhile with the ease of operation and time saved. --- ### Great first shipping platform. Scales with your business! - Overall rating: 5/5 - Reviewer: Steven L. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, support was always helpful, but it was the Inventory Management (and lack thereof) that required us to switch. We also wish Houzz was a supported integration, but it is a very niche platform so I can understand why it may not be integrated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros While we no longer use Shipping easy, it still has been the best shipping service I've used in my 10 years in e-commerce. We had to switch to a system that managed inventory across multiple sales channels and allowed bulk updates, so we had to leave ShippingEasy. We still wish we had the shipping functionality of ShippingEasy in our new system. Our new system is a little clunky, and ShippingEasy had better presets / automatic shipping we would take advantage of to save time during our day. #### Cons We ultimately left ShippingEasy due to the inventory management being an issue and it did not integrate with Houzz. At one point it was working perfectly, but it seems like ShippingEasy all but dropped support for that feature a couple years ago. It could be better now, we just couldn't afford to pay for two shipping service providers. Our new inventory management system also allowed us to ship (not as great as ShippingEasy) so we had to make the smarter choice for our business and drop ShippingEasy. Inventory management coming back in a fashion that truly allows multi-channel e-commerce sellers to manage inventory would be great for a seller like us that uses Amazon, eBay, Houzz, and Shopify. #### Reasons for choosing ShippingEasy None other considered, I used ShippingEasy at a previous jobs as part of StitchLabs and knew it was the perfect solution for an eCommerce business to scale the shipping operation. #### Reasons for switching to ShippingEasy Worldship was clunky, always required us to type in addresses of every customer. Shipping Easy synced with our sales channels and automatically filled out customer addresses for us when shipping. Saved us tons of time! --- ### Fast Setup, Easy Use, Great Customer Service, All your shipping in one place! - Overall rating: 5/5 - Reviewer: Kohl M. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue. #### Cons There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better. --- ### Excellent shipping platform offers outstanding integrations - Overall rating: 4/5 - Reviewer: Mohammad B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered We wanted a platform that manages all our shipping, orders, and refunds all at one platform. ShippingEasy offers great integration and pricing which is great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to use and manage all your shipping labels and orders. The great thing is you can filter orders by SKUs. You can manage all your orders from different platforms integrated with ShippingEasy and manage everything in one platform. #### Cons There is nothing we have come across as a flaw but managing loss/stolen claims is a painful process specifically when trying to get support from the platform for third-party billers. #### Reasons for switching to ShippingEasy Cost --- ### I LOVE LOVE LOVE Shipping Easy. The Best Shipping & Email Marketing Program ever created all in one! - Overall rating: 5/5 - Reviewer: Tanya B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cut down on shipping errors, saved money and time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money. #### Cons The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email. --- ### Shipping Easy Works Great! - Overall rating: 5/5 - Reviewer: Grant J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very positive. Used shipping easy for over 500,000 orders and it always went smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to print out the daily orders for fulfillment. Also good access to analytics to review performance. #### Cons There was nothing I did not like about ShippingEasy. We never had a major issue and customer service was always able to help answer easy questions. --- ### We like it but… - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Great shipping software. Also great they offer a d free version for those starting out #### Cons No real customer support unless you’re on a paid version --- ### Simple and effective way to ship and track productsj. - Overall rating: 4/5 - Reviewer: Roland B. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was very easy to set up and install. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics. #### Cons As of right now there have not been any issues with this product from our client. --- ### Shipping easy increases efficiency and streamlines processes - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Utilizing Shipping Easy has greatly reduced our shipping time by linking our eCommerce accounts so we can see orders from multiple platforms, as well as linking all of our shopping carriers to one place so we can take an order, compare rates from the carriers, print the label, and have the software push tracking info to the marketplace. It has been a blessing and greatly impacted the speed with which we fulfill our orders. #### Cons I would like to see some small changes to the reporting side, but overall it’s not a huge downfall --- ### Would highly recommend others to use this app - Overall rating: 5/5 - Reviewer: Tram V. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered Best for Shippingeasy is that it allow me to reprint a label many times. Well, I don't actually need it often as I always have a downloader that downloads a label whenever I print it out. But the issue comes when I need to response to a buyer that I didn't make the order through. It would be a nightmare if I have a pressure of not being able to print it many times. A Another best is that I can print the name of the item on the label (the names can be different or just a initials of the items that I set in my store). This saved my time and money many times. Having many different kinds of orders out is great, but quite struggling when you don't know what label is belong to which one. Oh, and I saw many sellers that shipped wrong items to a buyer (even in a huge company as I have experienced). A+ But sometimes I see that regional rate box price of USPS is 5 cents more expensive than shippingeasy. If they could fix it, well, I will stick to USPS forever. B I can rearrange the columns in the interface. A USPS address suggestion: not so good. Sometimes I need to use USPS tool and google map to verify the address. But it's not recognized by shippingeasy again. Not a big issue for me but quite itchy when I have too many in a batch of orders. Hope it will be solve soon. B+ I would give this app an A+++ if there is a batch tracking and alerting system. So that at the end of the day. I won't miss anything. And I can keep track of my customers received the items. Actually I can use endicia to do it but it's a bit messy and the interface isn't easy to see. B Easily send the buyer a return label. Or attach a return on scan label. A+ Monthly fee. low, affordable. A Many stores supported. A Bitcoin support. No. I will marry you if this is a yes :) Shipping label prices: overall - ok. A #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Fastco USA - Overall rating: 5/5 - Reviewer: Brandon P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's feature rich with new functions being added constantly. #### Cons The inability to add tracking from a local courier or another logistics company. I've seen this requested a bunch but it has never been implemented. Example: This would be for the "mark as shipped" scenario. Right now the drop down only shows carriers that we have linked. It'd be great if there was an "other" option where we could put the name of the logistics company used and add tracking. We ship a lot in the Southeast and Advantage Logistics dominates this area due to their low rates. They do provide tracking numbers but we are unable to attach them to our Fastco store orders though ShippingEasy. --- ### Customer Service is the Differentiator - Overall rating: 5/5 - Reviewer: David A. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered These 'cats' have service. I own a web design & development firm/ad agency with 7 Sr. Application Developers. I've built/skinned a hundred e-commerce sites and integrated with just about every API that exists. For a small to mid-size merchant that wants to fulfill themselves ShippingEasy (SE) is a solid choice. The application is modern and performs well. The UX is clean and very Bootstrap-like with modal pop-ups and lots of AJAX interactions. It's what you'd expect in a modern SaaS. I expect to be shipping 1-3K items per month with SE - about 20 SKUs. The price point is super low and the feature-set is solid. The support is real good. In test mode we're running 4 stores and it just works. There are a couple of little annoyances like latency between taking an Amazon order and receiving the order in SE, lack of totals in reports (e.g. total dollars revenue, shipping expense, shipping cost). Those annoyances are slight and I suspect that new features will come over time. This is Enterprise software - SE is in the 'big' league. We wired the API into our custom cart using the ASP.NET code on GitHub. The documentation was not perfect but we got it done in a few hours. Anything the docs were missing was made up by easy access to support. The learning curve was about as EASY at it can get. I've done more than $1 billion in e-commerce. Without hesitation I'd tell folks to use ShippingEasy. She's not a CRM or call-center application - she's a shipping manager. Shippingeasy is a solid player! So get off Stamps.com and save yourself some time. I have no allegiance to SE - I'm just a customer. A happy customer! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Good for order fulfillment - Overall rating: 5/5 - Reviewer: Maryann A. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I save cost because it tells me the shipping rate my package qualifies for. I also noticed their refund process is easy and quick. Batching printing is way easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShippingEasy is a software that can never do wrong when it comes to fulfilling your orders and rendering storage facilities. I love the fact that it integrates well with popular payment gateways and softwares like shopify and the rest. I enjoyed 30 days free trial and their customer support is amazing. They do their job well. #### Cons It doesn't integrate well with less popular or uncommon platforms, I guess this is for security reasons. I love the software. --- ### Support is incredible - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I run multiple online stores and ShippingEasy has been able to streamline my shipping efforts. In addition, their customer service is top notch. I've been able to get immediate help before 9am and have my problems resolved long before my scheduled package pickup. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use, connection to multiple e-commerce sites #### Cons Sometimes their connecteasy service glitches and I'll have to wait for my labels, or reprinting the missing labels results in double printing. --- ### Great for small businesses - Overall rating: 4/5 - Reviewer: Tasha R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This was the first shipping software I used when I started my business. At the time, I was shipping less than 500 packages a day. ShippingEasy definitely plugged a hole with its easy of use and amazing customer support. More features were added with time, but as my business grew, so did my shipping needs. Overall, this software was great as I was growing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very easy to set up, learn and use. Simple dashboard with intuitive user environment. Exceptional customer support. #### Cons Lacked the intricate, minute details, at the time, but definitely serves a purpose. If more features were added, I would have probably continued to use. --- ### ShippingEasy Review - Overall rating: 5/5 - Reviewer: Cynthia C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered It's good, I miss the [SENSITIVE CONTENT HIDDEN] days and [SENSITIVE CONTENT HIDDEN] today reminded me what old Shipping Easy was like when it was still more tactile and responsive to a customer. Get back there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is actually a great software but this review is specifically for [SENSITIVE CONTENT HIDDEN] customer service this morning. He was absolutely great and really appreciate his quick response. This software is almost perfect, it really is, I like the marketing platform, the notes for customers, and the ease of use for labels. #### Cons Ya'all need to fix the issue with captures that go over night not pulling through. Also the inventory needs to be more robust and manage ALL inventory in your store not just previous orders that have been placed. UPC's also need to pull through, not everyone manages by SKU. ## More reviews [Next reviews](https://www.softwareadvice.com/scm/shippingeasy-profile/reviews/?page=2) --- ShippingEasy Reviews, Pros and Cons - 2026 Software Advice