--- title: "ShippingEasy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ShippingEasy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ShippingEasy is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/shippingeasy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / [ShippingEasy](https://www.softwareadvice.com/scm/shippingeasy-profile/) / ShippingEasy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/shippingeasy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/shippingeasy-profile/alternatives/) # ShippingEasy User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 1,133 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 951 reviews (84%) - 4 stars: 149 reviews (13%) - 3 stars: 27 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 5 reviews (0%) ### Most mentioned pros - The primary benefit of using ShippingEasy is for inventory management. If we didn’t have it, tracking and managing our stock as items are sold would be difficult. - When I first signed up years ago, it was worthwhile to pay a monthly fee to get discount shipping. And it WAS relatively easy to use. Until it wasn't. And better options came along. - The fact that you can print a batch of orders and ship them for a reasonable price ### Most mentioned cons - Unable to create a form to capture the email address of the customer who wants to receive the newsletter. - Tonight my account was paused twice in the middle of a big label printing project. - Supposedly my concerns are shared by many customers, but I have seen no resolution over the last two weeks. ## ShippingEasy customer reviews Showing reviews 1-25 of 1,133 (page 1). ### super convenient and saving time and the best option for shipping - Overall rating: 5/5 - Reviewer: Ali M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered make your needs come so easy from home by using this app and the communication and delivery is so fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the easy for shipping and no mistakes and quick response and it is a great way to organise and ship and it is discounted shipping rates #### Cons all features in this app seems to be perfect and works very well --- ### Finally, someone is figuring it out! - Overall rating: 5/5 - Reviewer: JEFF M. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust! #### Cons HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon! Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!! #### Reasons for choosing ShippingEasy Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"... #### Reasons for switching to ShippingEasy Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"... --- ### Review - Overall rating: 4/5 - Reviewer: Cassie S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendly, reporting is pretty good, Live Chat is very helpful! #### Cons Missing some basic functions or requires a workaround --- ### Been using them for years!!! - Overall rating: 5/5 - Reviewer: Gay H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue to improve the program as well as introduce new items at reasonable prices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that ShippingEasy has a CRM integrated with the shipping. Which is constantly being updated to make the program better. Creating Marketing campaigns are easy and selecting which customers get which email and when, you're able to get very specific. Send out a two week email to make sure customers received the correct order and request for reviews. Very Easy. #### Cons To select customers for a specific reason for an email campaign you have to make a list first and save it before sending the campaign. #### Reasons for choosing ShippingEasy We liked the integration with ShippingEasy with our Website. They transfer over a lot of information and is able to send back information to our website, like tracking numbers. The price of ShippingEasy with CRM was a huge factor in the final decision. We are sticking with ShippingEasy henceforth in our business adventure. --- ### ShippingEasy made shipping easy! - Overall rating: 5/5 - Reviewer: Terra O. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I loved ShippingEasy overall. The savings and ease of use was worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how easy it was to calculate the shipping costs. I saved tons of money using ShippingEasy. #### Cons The monthly cost was a little higher than I like, but overall it’s worth it. #### Reasons for switching to ShippingEasy ShippingEasy saves me money on the shipping costs! --- ### ShippingEasy is perhaps the best value shipping/inventory management systems on the market - Overall rating: 5/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Great platform, frequently improving features, will likely continue using for the foreseeable future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful. #### Cons There are several minor display issues that recur from time to time, but these may simply be compatibility-based. #### Reasons for choosing ShippingEasy ShippingEasy's inventory management system puts it ahead of the pack. #### Reasons for switching to ShippingEasy ShippingEasy offers better pricing and more robust features/support. --- ### Engineer’s Perspective - Overall rating: 5/5 - Reviewer: Jayden G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An easy and usually affordable shipping option. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating shipping labels and the transparent side of tracking packages. #### Cons Some shipping options are more expensive than other sites. #### Reasons for switching to ShippingEasy Better deals for the size packages we most often ship. --- ### Highly recommend - Overall rating: 5/5 - Reviewer: Erica C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Great - they have excellent customer service! I was having problems with getting logged out of the Stamps.com site and couldn't buy postage. The online chat was easy to get on and I was helped by your customer service rep, [SENSITIVE CONTENT HIDDEN] . They were extremely helpful, patient, and while it took a little while, they were able to fix my problem and get me back working!! Thank you [SENSITIVE CONTENT HIDDEN]!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's fast and easy. Very convenient. I think it's so much quicker and cuts down my processing time. #### Cons I can't think of anything that I don't like. It took a little getting used to the system, but now it's a breeze. #### Reasons for choosing ShippingEasy n/a #### Reasons for switching to ShippingEasy The company I work with (our wholesaler) partnered up with Shipping Easy, so it's integrated into our system. --- ### Simple and easy shipping labels and shipping management - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience has been excellent. We create shipments and print labels when we need to, and there's no monthly fee to worry about when we aren't shipping anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This was simple and easy to set up and use for a small business that doesn't have a need for a large and expensive shipping operation. We simply created our account and set up our payment method, then we create shipping labels for our shipments one at a time or in groups, and can compare prices for different carriers and shipping options. #### Cons For our use there was no downside. We don't do a ton of shipping, just enough to need something convenient like ShippingEasy. #### Reasons for choosing ShippingEasy The cost of the products was important as we didn't want the overhead for what we were using it for. Also the convenience and ease of use. --- ### Shipping Easy Inventory Management Feature - makes multi channel selling easy - Overall rating: 5/5 - Reviewer: Vivian V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Inventory management across several online marketplaces. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using ShippingEasy for a couple for years now. It was easy to set up with a little customer service help. It is dependable and keeps all our marketplace inventories up to date. Customer Service is pleasant, accurate, and easy to work with. They have added features such as email marketing which automatically sends emails to my eCommerce customers. These emails are branded and are tailored to the customer and the marketplace. #### Cons I like everything, I have no complaints. I wish it linked to Poshmark. #### Reasons for switching to ShippingEasy Cost. Needed to link to more marketplaces than Stitchlabs offered --- ### ShippingEasy from a Person who is not techie - Overall rating: 5/5 - Reviewer: Debbie N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Helps streamline the shipping process for e-commerce businesses, simplifying and saving time on the shipping process. Provides access to discounted shipping rates for businesses, which can lead to significant cost savings. Automated shipping processes help ensure accuracy and timely delivery of products, improving customer satisfaction. It provides real-time tracking information of shipments, so businesses can keep an eye on their delivery status. It has a powerful, user-friendly interface that makes it easy to manage a variety of tasks related to shipping. It offers integrated shipping solutions that connect with online stores and other e-commerce platforms. It allows businesses to customize shipping labels and invoices, creating a professional and personalized experience for customers. It provides a range of features that can be used to optimize shipping operations, such as batch shipping and order routing. ShippingEasy helps to reduce the time and costs associated with order fulfillment by providing integrated shipping solutions, such as discounted shipping rates, streamlined order management and automated shipping label creation. It also helps to improve customer service by providing real-time tracking and delivery updates. Additionally, ShippingEasy offers analytics and reporting tools to help businesses better understand their shipping data, enabling them to make better decisions and optimize operations. Finally, ShippingEasy is a cloud-based system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Affordable pricing plansCustomization optionsTailored plans for businesses of all sizesAbility to track shipmentsIntegration with many popular e-commerce platforms #### Cons Limited carrier optionsNo access to international shippingNo international shipping insurance optionsLimited customer support options --- ### Fast Setup, Easy Use, Great Customer Service, All your shipping in one place! - Overall rating: 5/5 - Reviewer: Kohl M. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue. #### Cons There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better. --- ### Excellent shipping platform offers outstanding integrations - Overall rating: 4/5 - Reviewer: Mohammad B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered We wanted a platform that manages all our shipping, orders, and refunds all at one platform. ShippingEasy offers great integration and pricing which is great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to use and manage all your shipping labels and orders. The great thing is you can filter orders by SKUs. You can manage all your orders from different platforms integrated with ShippingEasy and manage everything in one platform. #### Cons There is nothing we have come across as a flaw but managing loss/stolen claims is a painful process specifically when trying to get support from the platform for third-party billers. #### Reasons for switching to ShippingEasy Cost --- ### I LOVE LOVE LOVE Shipping Easy. The Best Shipping & Email Marketing Program ever created all in one! - Overall rating: 5/5 - Reviewer: Tanya B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cut down on shipping errors, saved money and time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money. #### Cons The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email. --- ### Shipping Easy Works Great! - Overall rating: 5/5 - Reviewer: Grant J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very positive. Used shipping easy for over 500,000 orders and it always went smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to print out the daily orders for fulfillment. Also good access to analytics to review performance. #### Cons There was nothing I did not like about ShippingEasy. We never had a major issue and customer service was always able to help answer easy questions. --- ### They take care of you! - Overall rating: 5/5 - Reviewer: Allen H. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered In the two years we have been using ShippingEasy, every time we have a question or odd request, they have been impossibly helpful in getting the issue resolved with nearly no wait at all. The individuals I have contacted are all intimately familiar with not only the aspects of their own product, but have a keen understanding of all the carriers they support as well as the platform you may sell from. They know shipping inside and out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything I need done as far as shipping is concerned, they can handle without issue. The interface is straight-forward and easy to use, plus they work seamlessly with our store and postal carriers. I have never had a bug or issue with the software after over two years of use. #### Cons It's hard to come up with something I like the least about this product. Before, we had been doing all of our shipping manually which took hours. Now we can practically automate the process and have easy access to a wealth of information we never had before. I should note that we only take advantage of the shipping aspects of the program and only use one store, so I can't speak on the inventory management or how well it handles multiple platforms. --- ### Simple and effective way to ship and track productsj. - Overall rating: 4/5 - Reviewer: Roland B. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was very easy to set up and install. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics. #### Cons As of right now there have not been any issues with this product from our client. --- ### Shipping easy increases efficiency and streamlines processes - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Utilizing Shipping Easy has greatly reduced our shipping time by linking our eCommerce accounts so we can see orders from multiple platforms, as well as linking all of our shopping carriers to one place so we can take an order, compare rates from the carriers, print the label, and have the software push tracking info to the marketplace. It has been a blessing and greatly impacted the speed with which we fulfill our orders. #### Cons I would like to see some small changes to the reporting side, but overall it’s not a huge downfall --- ### Great experience and really fast shipping times. - Overall rating: 5/5 - Reviewer: Gabbe H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered It was excellent and easy to use comparing to the other countries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The shipping times, pricing and the excellent customer service. #### Cons I liked everything it was a ease to use and a great time. --- ### I always Recommend Shippingeasy to everyone - Overall rating: 5/5 - Reviewer: Emmaline E. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered I adore shippingeasy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shippingeasy's customer service is outstanding. They are always doing what they can to help even if it is not them. Example my label printer broke, I couldnt get a hold of the label printer cpmpany I mentioned this to Shippingeasy and THEY troubleshoot it for me and got it working. They are extremely quick and really have helped my business to grow by implementing things to mainline my orders. I adore shippingeasy #### Cons I cant think of anything rt now. The only thing missing is the ability to buy shipping supplies through them and also maybe pictures of the sold items would be nice. I have seen that with other software. But it's not that big of a deal. #### Reasons for choosing ShippingEasy mainlined my orders from invoice to listed as order in shippingeasy easy. I connected my invoicing software to shipping easy and now I even have follow up emails auto scheduled! --- ### Fine service for what they offer. - Overall rating: 3/5 - Reviewer: JOHN Z. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Overall experience is good. For the price, the services and features are good. Overall, my experience with customer service is that they are pretty helpful. We have been trying to get a feature running for days, and through focus and ingenuity, Melody was able to get it running after a few different attempts with us today. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clean design, runs fast, overall offered more than our last software, offered a pretty good introductory discount at the time, easily synced with 3 of our sales avenues at first, customer service is usually pretty fast to respond when contacted #### Cons There is at times disconnect with the different stores leading to problems we did not have with another service. I do not always know where the break down is, but shippingeasy won't always connect with eBay or our website. There were unexplained orders that were not ours for items we have never sold that showed up in our shippingeasy account more than once. I have not noticed development of shippingeasy since we first started using. There is a forum page to request development and features, and I do not believe there is any customer requested development done. I would like to know that something "in the pipeline" or "in progress" is actually progressing at all and not simply lip service. --- ### An aptly named product - Overall rating: 5/5 - Reviewer: Larry M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered We don't ship very regularly, but like to have an easy system available to use when things come up. We just completed a Kickstarter project and needed to do bulk shipping for the first time in a while. Standing in line at the post office wasn't going to be a reasonable option. ShippingEasy was easy to learn and helped us get everything out quickly and easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shipping Easy is easy to use, very flexible, and gives me options I never even knew to ask for. And all of that at an affordable price. In fact, free if you only ship a few items a month. #### Cons Although I haven't tried out all of the integrations they offer, I was happy to see they have them. We will soon be integrating this with our new SquareSpace site. Unfortunately, a site they do not have an integration for is Kickstarter. I won't say that was a huge problem though. Kickstarter allowed us to export all of our orders as a CSV file and ShippingEasy was able to read it in. Mapping of fields to what ShippingEasy needed was fairly trivial, so while not quite as convenient as having them fully integrated, and Kickstarter being notified of which backers had items shipped, that's hardly a showstopper. --- ### You all make it so easy! - Overall rating: 5/5 - Reviewer: Jennifer O. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered I love it, I will never go elsewhere for my shipping needs. I love how customer service is amazing. You all should be a model to ALL companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly. If you have to call customer service, everyone (in today's case - [SENSITIVE CONTENT HIDDEN]!) is so nice and walks you through your questions. I had to do a label to an APO address, something I have never done. The website explained how to set up the address. When I had a question about the customs form, [SENSITIVE CONTENT HIDDEN] patiently and kindly helped and even waited to make sure my label was printed properly. Your customer service is top-notch and a big thank you to [SENSITIVE CONTENT HIDDEN] today! #### Cons No cons! I have nothing negative to say, it's all POSITIVE! --- ### Shipping Easy Delivers A+ Product and Customer Service - Overall rating: 5/5 - Reviewer: Melissa L. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shipping Easy provides an excellent interface and product. They allow users to have a range of plans to choose from ranging from free to several tiers of paid to give users the flexibility to choose what they need for their business. They also allow users to upgrade and downgrade to different plans throughout the year depending on volume changes. The software is extremely stable and the only time in 3 years that I had a problem, my customer service representative, [SENSITIVE CONTENT HIDDEN]. was very professional, diligent and fast to respond when solving my issue. #### Cons I really cannot think of an issue in my 3+ year experience with shipping easy. I am very happy with the products and services. #### Reasons for switching to ShippingEasy USPS does not allow customer to purchase 1st class shipping online. --- ### [SENSITIVE CONTENT HIDDEN] Rocks! - Overall rating: 5/5 - Reviewer: Barry L. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Awesome! (see above -- customer service is what really makes your product stand out) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Just had my second interaction with [SENSITIVE CONTENT HIDDEN] via chat customer support, and she is just the best! Knows the product extremely well and solves my problems quickly. We are a small and growing sock company and use ShippingEasy for online orders. Sometimes international orders pose a difficulty with addresses that are rejected by the US post office. In our latest interaction, [SENSITIVE CONTENT HIDDEN] showed me tools for checking and correcting problematic overseas addresses -- without those, we might have been forced to refund the customer's payment. So she really saved the day, and I learned a lot that will help with future orders. #### Cons Did not have any problems, so we really like it! ## More reviews [Next reviews](https://www.softwareadvice.com/scm/shippingeasy-profile/reviews/?page=2) --- ShippingEasy Reviews, Pros and Cons - 2026 Software Advice