--- title: "Shippo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Shippo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Shippo is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/shippo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / [Shippo](https://www.softwareadvice.com/scm/shippo-profile/) / Shippo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/shippo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/shippo-profile/alternatives/) # Shippo User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 827 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 717 reviews (87%) - 4 stars: 87 reviews (11%) - 3 stars: 14 reviews (2%) - 2 stars: 3 reviews (0%) - 1 star: 6 reviews (1%) ### Most mentioned pros - Once integrated with my website, Shippo allowed me to seamlessly prepare shipping labels for jewelry orders placed on my website. - Label creation is quick, integrations work well when configured properly, and the overall experience is efficient. - Shippo has a user-friendly dashboard and strong integration with ecommerce platforms; I can see all my orders in one place. ### Most mentioned cons - Some of the automation, reporting, and workflow tools feel too basic, especially as shipping volume grows. - They also do a bad job of associating orders with shipments and viewing things you do via the API in the web portal. - Out of the box the integration with WooCommerce does not provide live shipping quotes. ## Shippo customer reviews Showing reviews 1-25 of 827 (page 1). ### Shippo is a good option - Overall rating: 4/5 - Reviewer: Jeanette K. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience with Shippo. They are definitely one of the better shipping companies and would recommend using them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes it easy to ship packages. It connects with your website to go ahead and pull your orders in and helps to make it easier to ship. #### Cons Costs have gone up and options are limited. The cost to ship items have increased a lot and some options have been removed to go ahead and ship so makes it tougher to pick a carrier. --- ### Best value out there, but worse product than Shipstation - Overall rating: 4/5 - Reviewer: Sam J. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've used them for years because they offer great rates. However, if Shipstation offered the same rates we'd definitely prefer Shipstation over Shippo #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Their carrier negotiated rates are the best we've found. The API works well and makes it easy to compare rates and ship internationally. Support is generally pretty good #### Cons The web portal is much worse than Shipstations. They also do a bad job of associating orders with shipments and viewing things you do via the API in the web portal. #### Reasons for choosing Shippo We use both Shippo and Shipstation. Shipstation is a better product, but Shippo is cheaper in many cases --- ### A real lifesaver - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very happy with the product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is so easy to fill out the form and see what my best shipping options are. Once I have printed my shipping label I can request pick up from USPS. It makes shipping so much easier than it used to be. #### Cons I've had numerous added charges for shipping. USPS saying the package weighed more than I entered. I know this happens but the charges are from months ago (sometimes 4 to 5 months later). So it is hard to follow ups on. --- ### Shippo is great but better when it was free for unlimited labels. - Overall rating: 5/5 - Reviewer: Hannah S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Was great until they changed and limited the free service. Now I use less intuitive and speedy services for most of my shipping. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent interface. Good customer service when I did have issues. #### Cons It was free for unlimited labels (extra features did cost more but I only needed the basics) and then they switched to only 30 per month for the free service. I still use those 30, but then switch to other clients for the rest of the month. I hope this changes back. #### Reasons for choosing Shippo I do use other products simultaneously with Shippo. It is not ideal. Shippo was my favorite until they limited free accounts to 30 labels which is less than I need, but not enough that I am willing to pay when other options are still free. #### Reasons for switching to Shippo Shippo let me track everything together, and let me charge a credit card for my labels instead of coming from my sales funds. This was better for cash flow reasons because I could capture rewards on the credit cards. --- ### Good program for small business and personal use - Overall rating: 5/5 - Reviewer: Diane P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great program and company to work with. The price is right and we hope to continue our relationship with them in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software. #### Cons There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable. #### Reasons for switching to Shippo Stamps.com did not have all of the different shipping options that Shippo had for our business and their pricing was higher than Shippo. They also did not sync our order directly into their program. --- ### Shippo has destroyed their product by their stopping immediate chat help! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered good up until they remove chat help! I'm currently having to look for another shipping partner. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros sync with our online Square store orders #### Cons Shippo's removal of immediate chat help. it is no good to have to a day to resolve an issue! our customers demand timely shipping! #### Reasons for switching to Shippo Shippo offered better shipping prices. Square's real-time shipping quotes never worked correctly for us and Square couldn't fix it. #### Vendor response Hi there, Thanks for leaving us a review. We’re sorry to hear about your experience and understand how crucial it is to resolve any issues quickly to ensure timely delivery for your customers. To clarify, our chat support is still available but is now only offered to users on our Pro and Premier plans. We’d be happy to provide more details about these plans and how they can help you manage your shipping needs more efficiently. You can check out the different plans on our Web App pricing page or if you'd prefer, please reach out to us directly. We appreciate your understanding and are here to help in any way we can. Best, Shippo Support Replied August 2024 --- ### Forget the others... Shippo is my go to! - Overall rating: 5/5 - Reviewer: Cameron S. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have loved doing my order fulfillment with Shippo. Having a platform that could show me my options for carrier/speed/rate is extremely helpful and it allows us to very seamlessly fulfill orders for our customers! 10/10 recommended to anyone shipping packages! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - integration with Shopify - option to default export as 4x6 labels (Perfect for my Dymo 4XL printer) - easy to use interface - customize packing slip with logo - competitors often have ugly branding on the shipping label, but Shippo elegantly has a cute hippo! #### Cons - modifying the packing list in Shippo is available in some cases, but often when I needed it, it was disabled. - the verification process for new account sign ups currently has a manual verification via email with customer service representatives which could be automated. #### Reasons for choosing Shippo I thoroughly researched and tested alternative products for our e-commerce venture and Shippo by far surpassed their competitors and my expectations! --- ### Retiree Shipping From Home - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Being retired I love that I can ship from home with your super good rates. I buy and sell online and you have the best choice of shippers and rates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the easiness. And the competitive pricing. I like to ship from home without having to go somewhere else. I love the competitive choices of how to ship and how much to spend. I can print and ship any time day or night. #### Cons I would like to be able to get an estimate based on zip codes and package size before I commit a name and address. #### Reasons for switching to Shippo More shipping options and more competitive prices. --- ### A Great Shipping Software for Multiple Carriers in One Place - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this to ship products from my online store. Shippo integrates with many retail sites to import sales and shipping info to limit manual mistakes. I integrate it with a Wix store. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can purchase shipping for USPS, UPS, FedEx, DHL, etc. all in the same place. I get discount rates and quick replies from email support. #### Cons I don't exactly like seeing the Shippo logo on shipping labels, however, I use Acrobat to remove that and put my company's logo on the shipping labels instead. #### Reasons for switching to Shippo I wasn't thoroughly impressed with the support from Stamps.com. Shippo provides the same rates as Stamps.com and also has other shipping carrier options. --- ### Great for starter business! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great to start off my ecomm business but note you may outgrow it. Easy to scale however. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great and eays to use. syncs with several marketplaces #### Cons Does not integrate well with Canadian marketplaces yet. #### Reasons for switching to Shippo Needed more full features and Amazon FBA management --- ### eCommerce is a fun now - Overall rating: 5/5 - Reviewer: Britt W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I appreciate all that they are doing to bring eCommerce to food and beverages in a meaningful way. It's nice to know everything I need will be in one place and I can search for problems before I reach out to their team for more information. It's rare that my problem and troubleshooting aren't available in their help system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the adaptability and software applications that I can use. I have discovered several spaces where I needed to streamline or needed an application function(s) that were already synced and functional with Shippo. Their customer service is OTC- Off The Charts- responsive and very empathetic to a sometimes overwhelmed solopreneur. #### Cons I would like to be able to update the look of the dashboard with weekly stats/updates available to show how much Shippo saves me time and energy. #### Reasons for choosing Shippo The mascot, copywriting/language use, customer service interface, and overall layout of the product were my deciding factors. I also liked there was not an ounce of pressure to do the paid tiers if I didn't need that level of bells/whistles for my business. #### Reasons for switching to Shippo I didn't like the "bank" and minimum balance requirements for printing the labels. I also struggled with implementing ShipStations services into my website update. It was hard to tell when/how they planned to innovate. --- ### Shipping saves the day - Overall rating: 5/5 - Reviewer: Jason H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. Takes care of a pain point in my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy shipping software integration with my POS. #### Cons Not really anything. Does what it is supposed to do. --- ### Integration can be tricky, but well worth the effort - Overall rating: 5/5 - Reviewer: Devlyn M. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've not had any issues with Shippo at all. I only use USPS for shipping so I can only comment on that and it's certainly sped up the process as well as eliminated a lot of the frustration. I love that I can set up pre-sets (package type/weight) to make the process even easier. A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become cheaper to ship which has benefitted my clients and my business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I found Shippo during the early days of the pandemic when I was making and shipping masks every day. I've made over 2000 masks and counting by myself and most orders were small, so the amount of packages went from a typical 2-3 packages per week to 20. I just didn't have time to type in each order on the USPS website and Shippo was a life saver. I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party automation at times) to make shipping a matter of a few clicks. Now my biggest shipping concern is whether or not my printer is going to cooperate each day. #### Cons It would be great if there were easier integration setups with more platforms, but really once it's set up, it takes almost no effort. This can be a bit tricky for folks who aren't tech savvy. I'm a one person operation, so whether I'm good at doing things or not doesn't really matter since I'll be the one doing them regardless. I was able to fumble my way through it and the ease of that really depended on which third party app I was using. If you're good with API or very familiar with setting up automation through Zapier, Integromat, Automate.io, etc then you will likely not struggle much. #### Reasons for choosing Shippo Shippo was recommended to me by a friend and I reached out and grabbed it like the lifeline I needed. If you feel like you're drowning under your shipping process, give Shippo a try. #### Reasons for switching to Shippo As I said before, I really had no choice. Entering each order by hand was too time consuming and I was working 16 hour days already just trying to keep up with orders. I needed something to streamline the process. --- ### Excellent Shipping Service - Overall rating: 5/5 - Reviewer: Rachel O. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very happy overall with Shippo as I have used it for several years and it has saved me a lot of time and energy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort. #### Cons Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment. Shippo said their label was correct and didn't need revising. However my post office won't accept these labels. I'm sure it is just a stickler for the rules at my local post office but I wish Shippo had been able to change the labels for me so I could continue to use them. I now have to use the USPS website for Priority Express due to this issue. --- ### I'm liking Shippo - Overall rating: 5/5 - Reviewer: Michelle O. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that I can pay per use with Shippo. I have a small online business so I don't have a ton of orders in one day as it varies. Pricing is inexpensive which is a plus for me. Everything is one place and can enter new orders manually too. #### Cons My only problem is sell on several selling venues including my website which currently does not support Shippo so orders have to entered manually. This slows you down a little but still prefer to use Shippo than with the "other" shipping platforms that I have tried. I hope some day soon that Shippo will be integrated with my website to make things a whole easier. --- ### One stop shop for shipping - Overall rating: 5/5 - Reviewer: Matt D. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive and great customer service when I have been stuck. It is perfect for a small personal business as well as personal mailing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and the price comparison for all the shipping possibilities, plus the discounted pricing. #### Cons Needs a saved address book I could easily load for recipients. It is there it for sender so it is frustrating. #### Reasons for choosing Shippo I know of other places that offer mailing but they are more geared for large to small companies not individuals. Also I like that the pricing for all the carriers are in one place. --- ### Shippo helps my small business stay on track - Overall rating: 5/5 - Reviewer: Danya S. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SHippo has helped me to ship very efficiently. From the ease of printing labels, to the tracking and pricing, it is all very easy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so easy to use, yet gives valuable information. #### Cons I really feel that this product does not have a high learning curve, it is very easy to use. I can't really say there is anything I would change. --- ### Be aware the carrier they contract with is not the same as if you go directly to the carrier... - Overall rating: 3/5 - Reviewer: CURTIS L. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered With the fact they do not have phone support I must tell you avoid their services. While there are links and procedures to follow to put through insurance claims or communicate other issues there is a lag time and don't expect a live person. My suggestion: Read their legal ease carefully, pick another service or simply buy direct where there may be a human to help... #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It is easy to use and relatively fast to get an order processed and paid for. #### Cons ...the shipping carriers they represent are not giving you exactly the same services as if you bought from them directly.... I send high value packages and I buy insurance for them. I tend to exclusively ship using the USPS option. It is the lowest price generally and they have never lost a package I have sent. The problem came when for the first time a client CLAIMED they did not receive the item. Short story is USPS did not know to require a signature and the package was left. Shipsurance shippos insurance claimed I didn't buy the signature required. However USPS does not require you buy it as an extra charge when the package exceeds $500. It automatically comes with it. Since shippo uses the carriers' logos, I assume I am actually buying from the USPS as they provide their service. I hand off the packages to the local post office and they scan it... Shame on shippo for not being EXTREMELY clear what you are buying and how they may be different then buying from the carrier themselves... A simple banner pop up saying are you aware... is critical but absent. Of course you can buy the extra service... but then I might have shopped around and that is why they don't... In my opinion. #### Reasons for switching to Shippo To save money, however I have returned to the original service... --- ### Shippo Saves Time & Money - Overall rating: 5/5 - Reviewer: William U. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software saves me time and money. Which is so important for a small buisness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software saves me from having to go to each individual website (e.g. USPS, UPS, FedEx, Etsy) to look for the cheapest delivery rate. #### Cons This is so minor, but I would love to be able to organize the packaging list. I have at least 15 different box sizes and the average weight is dependent on the piece that I sold. So I have to hunt for the package I am looking for. And since there is no way to alphabetize the list it takes a minute to find what I am looking for. --- ### I love Shippo! - Overall rating: 5/5 - Reviewer: Amaris A. - Verified reviewer: Yes - Industry: Computer Games - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Saving a couple of bucks on USPS Flat Rate Boxes and Express Mailing envelopes has been a great help! I also vaguely remember that after signing up, someone from Shippo's customer service team reached out to ask if I needed a tutorial and even gave me a walk through of the services provided and answered any questions I had. I definitely felt welcomed and appreciated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about this software is that to use it I did not have to be in E-Commerce. I am able to sign in and create a label manually and I am also able to upload a .csv file to create the labels needed for a mass shipping. The reason I use Shippo is because since last March my company has been working remotely. But at the end of the day we still needed a sure fire way to get new hire swag out to new employees and mail forwarding to my other teams. Before Shippo I was using the USPS website and right before shipping out 70 t-shirts the USPS software crash for 4 days. Not only was I under a time constraint but I had a lot of shipping to do! Shippo made mailing out those 70 packages super simple, fast and cheap! I also recently got a thermal printer and it was so easy to change the format the labels print in. I would definitely recommend Shippo. #### Cons What I least like about using Shippo is that currently, when my company mails out new hire equipment like laptops and monitors we like to ship through Fedex for insurance and delivery time purposes. My issue here is that because my whole company is remote, I receive the details for the label (recipient, address, weight and value) via email and am not able to fill out the entirety of the sections that need to be filled out on Shippo. Therefore, I mostly use Shippo for mail forwarding and new hire swag and I switch over to Fedex for equipment and time sensitive shipping. --- ### Game Changer for my Small Business - Overall rating: 5/5 - Reviewer: Lisa G. - Verified reviewer: Yes - Industry: Food Production - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From day 1, Shippo has allowed me to run my business effectively. I actively recommend the service to anyone in my field looking to ship products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Shippo has allowed me to significantly expand my customer base by giving me efficient shipping means. I am able to ship all over the country easily because of the software. It helps my at home small business look even more professional to customers. #### Cons My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is something Castiron needs to adjust. #### Reasons for choosing Shippo I chose Shippo because it accounts for the fact that I’m a very small business and still allows me to use the product like a larger company, but with smaller fees which is necessary for the ongoing existence of my business. --- ### Shippo Small Business Review - Overall rating: 5/5 - Reviewer: Jordan K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We love Shippo because it is easy to compare rates between different shipping options. It is nice to have all of our shipping information from UPS, FedEx, and USPS all in one place. It has majorly cut down our shipping times. We also love that there is no monthly fee for the basic package. #### Cons It would be great to see the status of the package once it has shipped within the software. Specifically, it would be great to see whether or not the package has been delivered. Now I have to take the tracking number and put it in Google. #### Vendor response Hi Jordan, Thanks for leaving us a review. We're really happy to hear that Shippo has helped save you plenty of time and money. We also wanted to share that the Shippo web app does allow you to see whether a package has been delivered or not. If you head to your Shipment page, you'll be able to see a message underneath the "Tracking Status" column that denotes that a package has been delivered. If you were interested in seeing more details about a particular shipment, you can directly click on its tracking number in the "Tracking Status" section as well. We hope this information helps! Thank you, Shippo Support Replied June 2022 --- ### Easy, Pay-As-You-Go Shipping Solution - Overall rating: 5/5 - Reviewer: Jacquelyn Z. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Shippo allows me to consolidate my shipping experience and saves me hours of time following up on orders, shipping internationally with ease, and most importantly, saving money on shipping costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros The integrations with all of my sales channels make it so easy, when I receive an order anywhere, I can just log in to Shippo and in one click print the label and pack slip, or I can adjust any details, including adding insurance, customs information for international orders, or shipping carrier. #### Cons It's a tiny nitpick, but one that gets to me often. I use a lot of different size packages to ship my products, and it would be so nice if the package shipment option had a range of basic package sizes, e.g., letter-sized envelopes, cubes, etc., distinct from flat-rate USPS. Even just a quick fill option for a single, unique size for that order would be great. --- ### Great, easy shipping software! - Overall rating: 5/5 - Reviewer: Valeria L. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I don't ship a lot, therefore I do not use the shippo premium package, but when I ship more this will definitely be the first software I'll be upgrading to a premium package. The software is so simple to use, everything frkm the ahipper is already setup in the system, it syncs great to our wordpress site to import the information on the orders. There's a couple of things that I would fix, but I believe those are all part of the monthly suscription already. #### Cons That I cant add two different credit cards and change which one I use with each order. I have to go into settings everytime to do that, which is much longer of a process than it needs to be. --- ### Generally useful and significantly better than the shipping carriers software - Overall rating: 5/5 - Reviewer: Joshua L. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, compared to UPS and others b2b software it doesn't feel like you're on something that hasn't been improved on since it originally was created. #### Cons Improve search using partial names to query your database of shipping addresses. We ship to the same people every month with our rental subscription so it would save use time when printing labels. Also I'd like to be able to have more shipping options for our returns. All of our items are returned at the end of the month, but I only get priority as a selection. I don't need the items returned as fast as I care about the items getting to our customer. #### Reasons for switching to Shippo They're terrible ## More reviews [Next reviews](https://www.softwareadvice.com/scm/shippo-profile/reviews/?page=2) --- Shippo Reviews, Pros and Cons - 2026 Software Advice