ShipRush

RATING:

4.7

(49)

About ShipRush

ShipRush is a cloud-based and on-premise multi-carrier shipping solution designed to help small to midsize eCommerce businesses manage order deliveries and notify shipment status to customers via email. Features include shipment history tracking, inventory management, label printing and reporting. ShipRush offers a rate shopping dashboard, which enables supervisors to compare carrier rates and delivery options simultaneously and view transit times and contracted rates. It allows businesses to print domestic and international labels for carriers along with packing lists and custom documents. Managers can also create automation rules based on shipment weight, service or packaging for shipped/unshipped orders. ShipRush offers integration with various third-party...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ShipRush Pricing

ShipRush offers a starter plan with no monthly subscription fees and paid plans starting at $29.95/month.

Starting price: 

$29.95 per month

Free trial: 

Available

Free version: 

Available

View all shipments and customize your shipping dashboard by adding, removing and moving columns

ShipRush Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ShipRush

1 - 5 of 49 Reviews

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

Best way to ship

PROS

This web based software is perfect for us. It allows us to have one central tracking system because all the tracking numbers pull up in one location. It is super easy to use. And you can even copy paste multi-line shipping info right into the shipping fields. I love that I can send a label to the printer from anywhere on the globe too.

CONS

The address book isn't really useful. It would be nice if it auto saved addresses and had a better way to search for them.

Vendor Response

Thank you! We're adding even more integrations as well.

Replied December 2018

Jeff

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Completely changed our small business

Amazing. Integration with our QBO software was simple. Order errors were gone. Tracking backfill information to QBO is done automatically. Shiprush is like having a shipping manager on staff.

PROS

Too many to list really. Integration, support, web-based platform. If you use Quickbooks Online and need fulfillment this is the best software we have ever found. This completely changed our business. Access to the UPS DAP program has increased our bottom line profit and top line revenue. We left FedEx for this reason. From a management perspective, Shiprush improved employee efficiency and work environment. Shipping became an easy task for anyone our facility. No longer was there a training curve or employee who could not ship. Can not say enough about Shiprush.

CONS

None that I have found yet. When ever their is a tech issue, the support chat team is always there with help and solutions.

Reason for choosing ShipRush

Easy of use and integration with current systems compared to ShipStation. FedEx ship manager is not user friendly and customer support is terrible. Also, Shiprush never advertises which lead me to believe their revenue is invested elsewhere. For example, support and software maintenance. They have proven this to us, as these areas are top tier in our opinion.

Vendor Response

Hi Jeff, Thank you so much for sharing your positive experience with us! We are so glad to help small businesses like you every day with ShipRush.

Replied August 2021

Kelly

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2022

Descartes has just destroyed Shiprush.

We have used this software for many years for our postage but some brainiac at Descartes decided to be greedy and add a .20c fee for First Class Package labels. I'm pretty sure they're going to start hemorrhaging customers left and right, or at least customers who ship a lot of items like ourselves.It's unfortunate because they added the fee out of nowhere right in our busiest time of year costing us thousands in extra cost. We've moved on to other shipping software who aren't going to rip us off.

PROS

The software overall is probably the easiest to use of all the ecommerce shipping platforms. The automation of shipments allows for quick shipping of orders. There have been problems along the way with freezing, lagging, outages, and messed up print batches over the years but for the most part it's good.

CONS

Descartes just implemented a .20c label charge for all USPS First Class shipments. So, if you ship 100 orders per day, it's now costing you an additional $20 per day or $600 per month!! on top of the $29.99 or subscription fee. That's a massive increase in cost for companies shipping hundreds of orders per day.

Reason for choosing ShipRush

We didn't, we left Shiprush because it's no longer competitively priced.

Christian

Computer Hardware, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

We love shiprush!

We love the ability to quickly filter out our daily shipments and have our shipping team rate shop the best possible rates.

PROS

We love the ease of rate shopping for this software.

CONS

Sometimes the software is down but usually not for long.

Reason for choosing ShipRush

We love the setup and integration. The support team is phenomenal to handle things. We love using this software and will continue to do so.

Vendor Response

Hi Christian, thank you so much for taking the time to share your review with us! We're so glad you are appreciating our rate shopping & integrations, and we're always here to help if the software isn't as smooth or you have any further issues or questions.

Replied August 2021

Scott

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Ship Rush

Excellent, replaced Endicia with Ship Rush and we are happy!

PROS

Ease of use, Reliability, webstore connectivity.

CONS

Shipping history lookup is a little slow.

Reasons for switching to ShipRush

It stopped working with our web stores and they kept promising updates and they never delivered.

Vendor Response

Hi Scott, Thank you for taking the time to share your review with us! Have a fantastic day.

Replied August 2021