ShipRush Software

ShipRush Software

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About ShipRush

ShipRush is a cloud-based and on-premise multi-carrier shipping solution designed to help small to midsize eCommerce businesses manage order deliveries and notify shipment status to customers via email. Features include shipment history tracking, inventory management, label printing and reporting. ShipRush offers a rate shopping dashboard, which enables supervisors to compare carrier rates and delivery options simultaneously and view transit times and contracted rates. It allows businesses to print domestic and international labels for carriers along with packing lists and custom documents. Managers can also create automation rules based on shipment weight, service or packaging for shipped/unshipped orders. ShipRush offers integration with various third-party...

ShipRush Pricing

ShipRush offers a starter plan with no monthly subscription fees and paid plans starting at $29.95/month.

Starting price: 

$29.95 per month

Free trial: 

Available

Free version: 

Available

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View all shipments and customize your shipping dashboard by adding, removing and moving columns

ShipRush User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 42 reviews

Anonymous

Company size: 2-10 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

October 2018

Best way to ship

Pros

This web based software is perfect for us. It allows us to have one central tracking system because all the tracking numbers pull up in one location. It is super easy to use. And you can even copy paste multi-line shipping info right into the shipping fields. I love that I can send a label to the printer from anywhere on the globe too.

Cons

The address book isn't really useful. It would be nice if it auto saved addresses and had a better way to search for them.

Response from Descartes Systems Group

Thank you! We're adding even more integrations as well.

Replied December 2018

User Profile

Steven

Verified reviewer

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2018

Great Web Software for Company's using multiple shipping methods

Pros

I love that ShipRush integrates all my UPS FedEX and USPS packages and tracking info into one single portal. I can easily search out tracking numbers using words like company name or reference numbers instead of having to sift through documents and emails. It makes tracking orders while customers are on the phone so fast and simple.

Jeff

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Completely changed our small business

Amazing. Integration with our QBO software was simple. Order errors were gone. Tracking backfill information to QBO is done automatically. Shiprush is like having a shipping manager on staff.

Pros

Too many to list really. Integration, support, web-based platform. If you use Quickbooks Online and need fulfillment this is the best software we have ever found. This completely changed our business. Access to the UPS DAP program has increased our bottom line profit and top line revenue. We left FedEx for this reason. From a management perspective, Shiprush improved employee efficiency and work environment. Shipping became an easy task for anyone our facility. No longer was there a training curve or employee who could not ship. Can not say enough about Shiprush.

Cons

None that I have found yet. When ever their is a tech issue, the support chat team is always there with help and solutions.

Reasons for choosing ShipRush

Easy of use and integration with current systems compared to ShipStation. FedEx ship manager is not user friendly and customer support is terrible. Also, Shiprush never advertises which lead me to believe their revenue is invested elsewhere. For example, support and software maintenance. They have proven this to us, as these areas are top tier in our opinion.

Response from Descartes Systems Group

Hi Jeff, Thank you so much for sharing your positive experience with us! We are so glad to help small businesses like you every day with ShipRush.

Replied August 2021

Debra

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

February 2021

Great program when it’s working.

I’m on the fence with the software because when it’s working it’s awesome but because of the cloud issues It’s frustrating and wish we could use it offline but they insist on their web based application.

Pros

When it’s working properly it’s a great package. You can find which carrier has the best prices, easy to upload spreadsheets with data and most of the time support is helpful.

Cons

We have been using ST for about 8 years. When working, works well. We have a lot of problems with their “cloud” and printing and when it detached itself from your network it creates a lot of havoc. Once it does it takes 15-30 minutes to get it back online so this is time you have to pay employees needlessly. Customer support has gotten a little better than a couple years ago. We went through a time that trying to reach support was impossible and when you did, they were very rude but this past year it has improved tremendously.

Reasons for choosing ShipRush

We are current looking at other software for our shipping so the jury is out on this for now.

Reasons for switching to ShipRush

A rep called and offered a few free months to try it so I did and liked a lot of the features so stuck with it.

Christian

Company size: 2-10 employees

Industry: Computer Hardware

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

We love shiprush!

We love the ability to quickly filter out our daily shipments and have our shipping team rate shop the best possible rates.

Pros

We love the ease of rate shopping for this software.

Cons

Sometimes the software is down but usually not for long.

Reasons for choosing ShipRush

We love the setup and integration. The support team is phenomenal to handle things. We love using this software and will continue to do so.

Response from Descartes Systems Group

Hi Christian, thank you so much for taking the time to share your review with us! We're so glad you are appreciating our rate shopping & integrations, and we're always here to help if the software isn't as smooth or you have any further issues or questions.

Replied August 2021

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