About ShipRush

ShipRush is a cloud-based and on-premise multi-carrier shipping solution designed to help small to midsize eCommerce businesses manage order deliveries and notify shipment status to customers via email. Features include shipment history tracking, inventory management, label printing and reporting.

ShipRush offers a rate shopping dashboard, which enables supervisors to compare carrier rates and delivery options simultaneously and view transit times and contracted rates. It allows businesses to print domestic and international labels for carriers along with packing lists and custom documents. Managers can also create automation rules based on shipment weight, service or packaging for shipped/unshipped orders.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

19 Reviews of ShipRush

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(7)

7

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

January 2018

User Profile Picture

Steven from Environmental Service Products, LLC.

Verified Reviewer

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

Great Web Software for Company's using multiple shipping methods

Pros

I love that ShipRush integrates all my UPS FedEX and USPS packages and tracking info into one single portal. I can easily search out tracking numbers using words like company name or reference numbers instead of having to sift through documents and emails. It makes tracking orders while customers are on the phone so fast and simple.

January 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2018

ShipRush allows anyone, even without prior experience to ship an item the smartest way possible.

I have taken employees with NO shipping experience, and they can choose the right option every time. It allows our shipping accounts to stay on the rails in terms of spending.

Pros

Using ShipRush, we've almost completely removed the issues of Human Error when it comes to shipping to an address. It works hand in hand with many interfaces, as well as using "copy-paste" feature to eliminate wrong addresses. If a customer gives you "123 main street" you will ship to "123 main street". You literally don't need to type anything, so the address is correct every time to match what the customer enters!

Cons

Once in a blue moon the USPS feature tends to go offline, and there is nothing you can do about it other then ship UPS or FEDEX just to get your items out.

February 2021

Debra from Auctions Unlimited

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2021

Great program when it’s working.

I’m on the fence with the software because when it’s working it’s awesome but because of the cloud issues It’s frustrating and wish we could use it offline but they insist on their web based application.

Pros

When it’s working properly it’s a great package. You can find which carrier has the best prices, easy to upload spreadsheets with data and most of the time support is helpful.

Cons

We have been using ST for about 8 years. When working, works well. We have a lot of problems with their “cloud” and printing and when it detached itself from your network it creates a lot of havoc. Once it does it takes 15-30 minutes to get it back online so this is time you have to pay employees needlessly. Customer support has gotten a little better than a couple years ago. We went through a time that trying to reach support was impossible and when you did, they were very rude but this past year it has improved tremendously.

Reasons for Choosing ShipRush

We are current looking at other software for our shipping so the jury is out on this for now.

Reasons for Switching to ShipRush

A rep called and offered a few free months to try it so I did and liked a lot of the features so stuck with it.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2018

Best way to ship

Pros

This web based software is perfect for us. It allows us to have one central tracking system because all the tracking numbers pull up in one location. It is super easy to use. And you can even copy paste multi-line shipping info right into the shipping fields. I love that I can send a label to the printer from anywhere on the globe too.

Cons

The address book isn't really useful. It would be nice if it auto saved addresses and had a better way to search for them.

Response from Descartes Systems Group

Replied December 2018

Thank you! We're adding even more integrations as well.

May 2019

Justin from Bright Futures

Company Size: 1 employee

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

May 2019

Solid for Small E-Commerce

Pros

ShipRush has all the standard features you expect from E-Commerce shipping software. The integration is very simple and painless. It is much cheaper than the competition as well.

Cons

Only a few problems have come up while using this software. The account balance available for shipping tends to not update which can be troublesome. It also takes a considerable amount of time for new orders to show up.