ShipStation Software
FrontRunners
About ShipStation
ShipStation is a multi-carrier, multi-channel shipping solution designed to expedite the shipping process for online retailers. Features such as batch shipping, discounted shipping rates, inventory and customer management, and custom branding helps streamline order fulfillment.
Import your orders from over 60 selling channels and let ShipStation automatically apply configurable presets and shipping options. Once you create shipping labels or send your orders to a fulfillment company like FBA or ShipWire, ShipStation transmits shipping statuses and tracking information to each selling channel.
Managing customer communications can be time-consuming, ShipStation simplifies this process by offering customizable packing slip, email, and tracking page templates to p...
ShipStation Pricing
Starter - $9/month Bronze - $29/month Silver - $49/month Gold - $69/month Platinum - $99/month Enterprise - $159/month
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Not Available
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Order Overview
Other Top Recommended Supply Chain Management Software
ShipStation User Reviews
OVERALL RATING
Showing 1 - 5 of 774 reviews
Jennifer
Company size: 1 employee
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2022
Look elsewhere.
Ozan Emrah
Verified reviewer
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Great Software for Logistics Management
As mentioned, great software for logistics management. Default integrations might be improved.
Pros
It is very easy to use, user-friendly and it lets you create dummy carriers so that you can add tracking information for your own delivery service.
Cons
There are some missing features with default integrations, however, it is solved by custom integrations.
Mauro
Company size: 51-200 employees
Industry: Apparel & Fashion
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
ShipStation Is A Must for ANy Shopify Business Who Ships Product
ShipStation was easy to integrate and really simplifies the process. Great for companies of all sizes.
Pros
ShipStation makes it easy to complete and track a customers shipment and get the best price for that shipment.
Cons
Not much to not like....it does what it needs to do and it does it well.
Reasons for choosing ShipStation
ShipStation just seemed more refined than others and integration seemed to be easier.
Timothy
Company size: 2-10 employees
Industry: Medical Devices
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Terrible/Nonexistent customer service
Poor
Pros
It was awful
Cons
NO customer service -It was awful - every time I tried to reach customer service, there was never an opportunity to speak with a live agent, - always leave an email and someone from our team will reach out to you in 2-3 days.
Lena
Company size: 2-10 employees
Industry: Veterinary
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
ShipStation Provides Everything Needed
ShipStation makes online order fulfillment easy. It imports all of your order and customer information into the software from most online selling platforms. It pulls the shipping information so all you have to do is confirm and ship. It is easy to customize your settings such as packing slips and messages to buyers. I love how it sends the tracking number back to the appropriate platform so that I don’t have to do that manually. The shipping prices are low and all shipping options are available. I highly recommend using this for order fulfillment.
Pros
I like how all shipping services are available and easy to apply. Everything is easy to understand and operate. The software communicates with most selling platforms and keeps updated inventory.
Cons
I would like the pricing to be based on volume not number of platforms.
Reasons for choosing ShipStation
There were more shipping options.
Reasons for switching to ShipStation
I needed software that would integrate with my online sells platforms.
