ShipStation Software

Absolutely amazing. It is so easy to use that I was able to easily integrate it across three warehouses plus our corporate headquarters. I had 20 different ecommerce sites across several platforms including Woocommerce, Magento 1, Shopify, Prestashop, Open Cart, Ebay and Amazon Merchant fulfilled. Setting up rules to automate our business was so simple. I can automatically have orders go to the correct warehouses based on rules by skus. We were easily able to customize marketing material for each store on invoices and shipping labels. Love you shipstation.

Pros

Besides everything? The thing I loved the MOST would be how fantastically easily it was to get up and running and integrated with every platform. I looked like a real genius. But it wasn't me, it was the simplicity of the system. Its that easy.

Cons

They had an inventory management portion of the software that I didn't quite understand how to utilize it.

One of the best systems today to manage orders and shipments. A must have for almost any ecommerce business.

Pros

Integrates with almost every marketplace channel. Very fast and reliable system. Allows many functions to manage orders (not just shipping), such as managing returns, leaving feedback, generating sales reports, and inventory management. Support has also been top notch.

Cons

Wish inventory management system was more intuitive and was able to support bundled products/skus.

Pros

First I must say there once was a version of Shipstation that was so bad that I had to flush it. They came back last year with a fresher version: more comprehensive and better features. They now seamlessly integrate with Canada Post and have a clearer user interface which makes it easier to use, but still... It is designed to work and integrate with Shopify.

Cons

It is not my favorite Billing and Shipping app. I still find they need to progress on the user interface and ease of navigation to offer a more appealing user interface. Although improved you still wonder who designed the app. But that goes for a plethora of apps on the market! But for Canadian companies it remains a serious competition to Order Cup.

Although designed to work with Shopify I am finding more and more that all the billing and shipping features I need are already well integrated in SHOPIFY itself for the 79$USD/ month
At this point it depends on the shipment volume of your company and your personal preferences. I find that fully integrated apps are now slowly taking over (the salesforce and the likes...) because of the full integration of the CRM (customer relationship management). Wonder who is going to win the billing and shipping app battle...

Pros

I love the automatic download of orders across many platforms. It saves me so much time. Batch label printing and simple tracking really makes life easy

Cons

The support is a bit lacking. Chat support is only available M-F business hours and only to higher level subscriptions. They do have email support but it can be slow. Setup was a bit tedious and so was the learning curve, but now that i am up and running, It is a game changer for me

Pros

Shipstation helps you manage a large volume of orders across multiple shipping carriers.

Cons

There is a monthly subscription fee for using the software and the USPS rates are a bit higher than Pirate Ship.

Pros

Automation rules are good and there is a great inventory system. I also love being able to bulk upload .csv files, and being able to batch orders.

Cons

I think the biggest con for me is that my company uses a different platform for certain orders, and it would be great if there was a way to connect the info from both, more collaboration.

Pros

Shipstation is a must, that integrates with your shopping cart and UPS or FedEx accounts. The rules - called "automatisms" - can be easily configured and allow you to connect to Shipstation and by simply typing in the "print" icon, all the necessary delivery notes and shipping labels are created - an extremely simple and incredible time savings.
integrates almost natively with wordpress (woocommerce) and shopify

Cons

Shipstation does not cover all areas, for example in Europe does not offer the service, otherwise it works well and integrates with all services easily and quickly.

Pros

What I like most about this software is the prompt and complete technical support services offered. They investigate to find issues in the coding to resolve shipment issues. These issues are normally resolved with one web based conversation.

Cons

What I like least is not being able to adjust an order once it has been downloaded.

Overall it is one of the best decision I made. I would be unable to keep up with order flow without it.

I used it every day and it is 10 times better than the program we were using previously (ShipRush)

Pros

This software brings all of our marketplaces together. Magento, Amazon, and we can even import our phone orders via CSV upload.

It has everything you could possibly need to compare different shipping services and save money and time.

Cons

If I had to pick something that I liked the least it would be the search functionality.

Many times I'll have to do an advanced search to find something that won't pop up but should through the general search.

Pros

I used this software while I was an intern with a food company, we had ship station available to us which integrates all of our web orders in one stop and provide comparable shipping options between different Shipping partners. It made the work so easy

Cons

Inability to include LTL shipping partners.

I've had a great experience with ShipStation. It was easy to connect our stores and other channels and setup our rules. It was also straightforward to train our employees on it. ShipStation has saved us many headaches and a lot of time. We no longer have to ship orders from each channel individually and ship everything from one ShipStation console. We were also able to reduce the number of thermal printers we were using from three down to one. ShipStation is well worth the cost if you are currently shipping from more than one channel or need to setup rules for shipments to follow.

Pros

The best feature of ShipStation is how well it can handle orders from multiple channels (eBay, amazon, website) and ship them without the hassle of going to each channel. It flawlessly imports the orders, creates shipments, verifies addresses, and ships with the preferred method. It also allows you to easily set up rules so you can easily specify how each channel, product, or other various filter is shipped.

Cons

The main feature that I wish this product had is the ability to scan SKU/product ID verification to confirm shipment before shipping. ShipStation does have scan to ship available, where you scan the barcode on the packing slip to bring up the shipment and then ship the item. This is a nice feature, but I would like to to go once step further where you scan the barcode on the packing slip, then you scan the barcode of the SKU/product ID to make sure it was picked properly, then you print the shipping label.

Pros

We have been using ShipStation for the past 4 years and it's a lifesaver. They make it extremely easy to print large batches of labels and they save us money with discounted USPS rates.

The automation profiles are a huge time saver. Once I ship a product once I can save the details and it will automatically set those same details every time I ship. This makes it, so I can manage hundreds of orders at a time without having to click into each one to set the shipping details.

Cons

There are USPS errors every once in a while when we go to printing labels. However, they are usually resolved quickly.

Pros

I really like how easy it is to create shipping labels. It is right at my fingertips!

Cons

I don't like how many tedious things you have to click and unclick to ship internationally.

We use to have to make invoices and use many platforms for shipping our products. Since we started using shipstation we have stop using all this platforms and now we only use shipstation to do everything which saves time and money as we been able to use our workforce in a different area

Pros

Overall ease of use and time saving features

Cons

Sometimes you have to connect to computer and printer a few times a day

All in one shipping software. I use it most days I work in retail.

Pros

It helps us organize customer information. Collects it and stores it for future use. I like that it collects and keeps the information so when we have repeat customers we can easily populate their information.

Cons

Sometimes it can be a pain to figure shipping cost of not standard size items. Other than that, it is pretty easy to use.

Pros

I love using this application because I can easily manage all the shipping, along with customer service via my website without much time consumption. Creating orders is just a cakewalk, and we can easily place orders for later shipments and place certain orders on hold according to our priorities. The interface is very intuitive and user-friendly. We can easily handle huge volumes of shipping orders, print labels and the best aspect of this application is its customer service. You get personalized and highly responsive customer service based on your business. We can import orders from multiple platforms and we get to use a great variety of templates. It enables easy and free real tracking of all our shipments.

Cons

A lot of bugs are encountered in the Android version. I found it a bit complicated to switch between multiple accounts. Even though you don’t encounter many glitches, the interface requires a lot of updating. Adding multiple shipments to a single order is a pain! The international shipments are quite complicated.

Pros

Had no problems weighing printing postage and it integrated with website easily

Cons

Nothing, everything was great and our only issues with shipping were outside of the software.

Pros

It is a hassle-free tool that lets you manage international shipping. It is ideal for online sellers who don't have time to personally go to the post office.

Cons

There are system errors which were temporary and resolved immediately. I would also like to see more customization features

Excellent customer service. We pay for enterprise support and the chat team has helped us on so many occasions.

Pros

Shipstation helped our small business in many ways. The process of integrating your marketplaces is straightforward and simple. The native integrations offered are quite extensive, and we did quite lengthy research to pick and fulfillment software that integrated with the most marketplaces possible. The value for the cost is totally worth the investment, and the customization of carriers, labels, automation rules, notification emails truly makes this a great product.

Cons

You can only integrate one Amazon EU account, not all countries. So for example, you can integrate amazon.uk, but not amazon.it or amazon.de. There are still some marketplaces that do not offer a native integration with Shipstation. I wish reporting "insights" were more extensive.

Pros

This one lets you recognize goods that are returned and those which are new, efficiently. Their rules are within most business limits and are really friendly. Their filters are a great shot and often enhance your platform. They are user-friendly and worth the money. Customer service is quite vibrant.

Cons

It is quite a complex one if yours is a big business lot. Flexibility is one issue. Mistakes made between placement and delivery of offers can create havoc, especially if more than 1000 shipments are made per day. There is no option for one to edit the manual orders. The process has to be started once again after its deletion. No detail is provided over choices of shipments with lower costs. Paypal cannot be used. No offline version for the system.