ShipStation Software

Pros

This shipping system makes my life much easier. I can use the Order display as a working window for what needs made and filled. The formatting for the printed labels allows me to brand differently per sales channel. The default shipping profiles make my life a lot easier in not having to setup each shipment. I just click label and everything prints out as I need it.

Cons

There is a setup time associated with it and it did take the development team a month or two to finally integrate with one of my channels. The results are awesome, but it can take a while to fine tune the system and find all the particular settings needed to get the desired results.

Easy to use and does exactly it says it will!

Pros

It's a great value. They always have free parties and happy hours for the customers. Easy to use and great customer service.

Cons

The software glitches every now and then. We get errors that something is not printing when it actually did print. Not a big deal but just weird.

Integration options and ease of use.

Pros

It is easy to add all of your boxes, products, and shipping account and you can even use customer accounts. ShipStation will create commercial invoices, customized packing slips and more. You can set up automations for customers who always use their own shipping account or products that always go in the same box. Customer service is good. The quote calculator is handy.

Cons

I wish it could keep track of shipping box inventory. Some of the customization options need to be selected in multiple places to work, which can be tricky but things are labeled if you look for them.

Pros

- easy to import orders and coordinate shipping with several carriers
- good experience with the tracking/returns features
- good value for money
- fits needs of smaller businesses and more robust operations as well

Cons

No direct customer support you can get in touch with at any time - useful when you just have a few questions/run into bugs.

Saves time, saves money, since time is money! It really has made my life so much easier. It saves hours a day.

Pros

Having a place to aggregate all of your orders in one place is great. I love the automation rules that you can apply which automatically applies the correct shipping parameters per your specifications. The fact that you can enter all of your shipping information and print off packing lists along with your shipping labels is just great.

Cons

I do wish there was a little more control over the automation, since sometimes items get tagged wrong and I have to go in and manually change shipments. I also wish the labels printed a little sharper. I know that my printer can print sharper, but the labels are a bit pixelated. Not a deal breaker in any way, though.

Pros

You can manage all your stores with all carriers that you can handle. Completely secure.
There is nothing to be afraid of.
Try it, you will love it.
Even you can manage everything from the iPhone app
Thanks

Cons

Sometimes the web page is not so quite as fast as I want it.
It can be a little bit faster.
Sometimes the connection with the printers and scale used to loose

Pros

This software is the most heavily used software by our fulfillment team and it allows us to communicate about orders inside of an organize system.

Cons

Honestly I do not have any complaints about shipstation. They are constantly beating our expectations. I recommend it all of the time.

This software helps make our shipping process simple. It also helps us to save money on shipping by allowing us access to high volume USPS shipping rates. It rocks

Pros

Seamless integrations into all of the major 3P selling channels that allows for easy order fulfillment and label printing from one location

Cons

ShipStation has gone down at a few crucial times during business hours and the support is very vague regarding fixes

Streamlined our shipping process!

Pros

I love ShipStation. It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed.

Cons

There are a few tasks with in the program that can be a little tricky - such as adding funds when creating return labels.

Not much... maybe if I had a lot of stores would help. Has a built in stamps.com thing.

Pros

It is easy to get something printed when connected to your store. You can compare prices.

Cons- It is just painful Painful painful. I hate it. It looks simple but when you try to figure out the email templates, automatons, etc. it's just the worst pain. It just stinks.

Cons

It's so complicated with certain things The help you can only get is pretty much during the week and if you are using it as a side job, good luck.

Pros

I've used ShipStation with Magento, Shopify and Amazon. It brings all the shipping into one location. I can create rules to automate things like sending a confirmation email to everyone but Amazon customers. Very powerful.

Cons

It won't price shop between carriers. This I believe isn't allowed by UPS if you want to use their APIs. This means you can't use FedEx, USPS and UPS and just have ShipStation pick the least expensive method to ship between carriers. Instead I've found another, more advanced shipping tool that will do that.

Pros

Tried it out to manage orders and shipping labels, and it's quite an easy setup as well as decent interface.

Cons

We manage multiple warehouses and ship from multiple locations, so it didn't allow us the option to specify multiple addresses.

A simple and affordable way to buy postage and print labels for ecommerce businesses.

Pros

Shipstation is a fantastic shipping suite for our business. We use the integrations for Shopify, eBay, and Amazon. Orders are automatically imported and we are able to simple and efficiently manage shipments for UPS and USPS. Rates are automatically displayed, invalid address warning shown, and everything can be managed from a web-based UI with remotely connected printers using Shipstation Connect. We are able to use our UPS business account with the UPS integration for our set rates. Labels and Pack Slip templates are customizable and simple to set up. Our 4x6 Brother QL1000 continuous label printer works perfectly with Shipstation and Shipstation Connect, and we use standard letter paper for pack slips.

Cons

The Shipstation android app does not work with Shipstation Connect very well in terms of printers, and there are UI issues with it. On top of that, the Shipstation web-based application does not work well on small browser screens, so it is currently almost impossible and very painstaking to print labels from a phone.

Pros

It is so simple to use, and it integrates with our website. Emails and templates are customizable, so our marketing stays consistent.

Cons

Honestly, this is the easiest to use shipping software we have found, and we ship quite a bit from both our website and 3rd party.

on stop shipping

Pros

I like that is is easy to use, very user friendly.
We have a couple guys who are not too technically savvy, they use shipstation with zero issues.
This syncs nicely with eCommerce platforms, like ebay, etsy, amazon, shopify, ect, and ect.
Great if you are manually inputting this type of info! Return labels process is a breeze.
Easy to search shipments. Ship station also populates data , such as how much you have charged for shipping vs how much you have spent on shipping.
Overall been a great system we use.

Cons

Um the only con that comes to mind is return shipping labels for international shipping are not available.

I really do LOVE this program but no support except email.

Pros

Love the program except when there is an issue and you are stuck with absolutely no support except through email. Then it stinks!

Cons

The only con is horrible support, it is impossible to talk to a human. It's not right to leave you hanging with a problem for hours, it just isn't right.

Time savings, ease of use

Pros

The integration with Amazon and Amazon seller fullfilled prime. The system also integrates well with our internal ERP posting tracking back to our system so we can send to our customer easily. We are able to use several shipping platforms in one program- no longer need to check ups worldship and fedex ship manager seperately

Cons

Takes a little longer for our us to process shipping for orders than we would if we used just solely ups worldship or just fedex ship manager. However, we only need one program to use either so overalll time does get saved

Pros

Before using ship station, I would have to individually check and compare the rates from each shipping carrier for my small business. I'd have to process orders from different sales channels separately and would have to go in and track each order through each platform to confirm shipping and delivery. Ship Station centralizes all of that, so I save time on the shipping and monitoring of my products' delivery.

Cons

It doesn't tell you your average cost to ship a specific item. This is, to date, my only issue with Ship Station.

Daily shipping - absolutely, absolutely, crucial to my business

Pros

-Amazing bulk processing features
-Strong integration with marketplaces, passing along tracking information
-Access to great rates if not a volume shipper
-Great features for making sense of shipments

Cons

-Nonsensical separation of externally-generated shipments and platform-generated shipments. The distinction is important, though no point in limiting reporting functionality for one over the other as there is no fundamental difference
-Order-specific activity archive is very short(2 months) - hope to improve this in the future
-Many common-sense features need implementation or improvement upon, though support elects to create features based on votes and not to improve quality of life

Pros

Every marketplace shows up all on the same page. Ebay, our website, etsy, everything all in one area and easy to see, you can make notes for each order, set tags for specific shipping types or people.

Cons

Glitches every once in awhile and doesn't speak back to our marketplace and mark an order as shipped. Or when we have to void a shipping label, and issue a new one, it doesn't update it in our marketplace for the customer to see their new and correct tracking information.