--- title: "ShipStation Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ShipStation. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ShipStation is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/shipstation-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Warehouse Management Software](https://www.softwareadvice.com/scm/warehouse-management-system-comparison/) / [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) / ShipStation Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/shipstation-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/shipstation-profile/alternatives/) # ShipStation User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 962 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 704 reviews (73%) - 4 stars: 180 reviews (19%) - 3 stars: 27 reviews (3%) - 2 stars: 21 reviews (2%) - 1 star: 30 reviews (3%) ### Most mentioned pros - Its automation rules save a huge amount of time by reducing repetitive tasks, and the platform integrates smoothly with many major marketplaces and carriers. - It eliminates the manual labor of jumping between different marketplaces, allowing us to manage every shipment from a single, unified dashboard. - The basic concept is good, and for a while it helped streamline fulfillment compared to doing everything manually through each carrier or sales platform. ### Most mentioned cons - I ran into repeated issues with packing slip formatting changing or breaking, label purchasing problems caused by small account/funding mismatches, added payment processing fees on labels, and support that often felt slow or unhelpful. - ShipStation's ChannelEngine integration incorrectly reads tax-inclusive line item values from ChannelEngine's order payload and then adds tax again at the order level, causing every order to appear double-taxed. - For a small business, shipping software has to be dependable. If it creates extra friction during fulfillment, that defeats the purpose. ## ShipStation customer reviews Showing reviews 1-25 of 962 (page 1). ### Reliable shipping and tracking platform for organized operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, ShipStation provides a reliable platform for managing shipping, inventory, and order-related activities. The setup process is relatively straightforward, while shipment tracking and email notifications make it easier to monitor orders and keep teams informed. Security and customer support provide a solid foundation for day-to-day use, and the platform offers good value for businesses with regular shipping needs. Inventory management works well for organizing shipment-related information, although more advanced workflows may require additional configuration. Overall, it is a practical and user-friendly solution for managing shipping operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShipStation provides a convenient way to manage shipping and inventory while keeping order and shipment information organized. The tracking features are particularly useful for monitoring shipment status, and email notifications help keep teams updated. The platform is reasonably easy to set up and offers good value for businesses that manage a high volume of shipments. Security features and customer support also provide confidence when managing shipping operations. #### Cons Some advanced inventory management and configuration options can take time to understand. The initial setup may require some adjustment depending on the shipping workflow, and customer support could be more responsive for complex issues. While the tracking and email notification features work well, larger or more complicated operations may require additional configuration. The overall value can also depend on the volume and scale of shipments being managed. --- ### They pulled thousands without permission - and still have it. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I had "auto funding" turned on maxing out at $100/day. I checked my bank balance last week and saw that thousands of dollars was auto drawn out of my bank and put onto shipstation. This drained my account, shut down all of my ads and brought my small business to a halt. This was a week ago. Since then they have said they "escalated" it to "urgent", however not a single person has called me or emailed me. Every time I call in they say they have no update and that someone will call me. Still no calls. Things were fine with Shipstation until this happened. When it comes to a partnership you know it's a good or bad one based on how they handle adversity, especially when it was caused by them. They have utterly failed and my business will likely shutdown or best case scenario I'll have to spend a lot of money trying to dig out of this hole. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros That the product worked...up until it didn't. Shipping is something you just want to work - it shouldn't have to be too complicated. They did that just fine, until there was a problem. Then everything went south. #### Cons Customer service is very poor if you have an issue. Auto funding tool pulled out more than authorized --- ### Try it!!!! It’s Great - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like it!! It was a very good value for the money and it was easy for me and my clients to recieve great customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it was very easy to set up my station, easy inventory control very well organized. It lets the customer keep track of all shipping details on mobile app. #### Cons One thing that I disliked was that it was a lot of people using ship station so sometimes it would be crowded --- ### Reliable, efficient backbone for outbound shipping - Overall rating: 5/5 - Reviewer: Charlotte K. - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great fit for any business shipping small parcels. Low cost negotiated rates and easy to integrate with your ecommerce store. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and efficient for our team. It handles our entire outbound shipping workflow without friction. #### Cons I wish we had a dedicated support manager instead of general support — when something goes sideways, having a named point of contact would help. --- ### Great for big distributors - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I learned how to use shipstation, and theres alot of options that would be great for a big facility who make a lot of shipments #### Cons Overly complicated in regards to how to create shipments and fees from shippers have gone up therfore the prices for shipping have gone up --- ### Good but not for our company - Overall rating: 4/5 - Reviewer: Shamus O. - Industry: Sporting Goods - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered easy to route shipments and has all of the shippers laid out with easy to rate and view shipping. we also had the free trial which was nice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We thought this product would help us and be easy to integrate with our current system. overall it was a good platform but didnt integrate with our shipping portal. #### Cons We were unable to have the costing and tracking write back through on our side but that was our WMS system. otherwise we liked the platform but it just didnt work forus.. --- ### Smooth Sailing for Shipping - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's pretty great at consolidating all our shipping labels from different marketplaces. The automation for batch printing is a huge time saver for our daily order fulfillment. We can easily compare carrier rates too which helps keep costs down. #### Cons The interface can feel a bit cluttered sometimes, especially when trying to find specific settings or historical data. It took a bit to figure out how to customise our packing slips just right, and the mobile app isn't quite as functional as the desktop version. --- ### Good concept, but reliability and support issues made us move on - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too much time. The software has a strong feature set on paper, but in practice I dealt with enough recurring issues that it became frustrating. Packing slips, account funding, label purchases, and support interactions all became pain points. I need shipping software to be boring, reliable, and fast. ShipStation had moments where it did that, but over time it became one more thing I had to babysit instead of a tool that made fulfillment easier. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros When it worked, ShipStation was useful for managing orders, buying labels, printing packing slips, and handling day-to-day shipping from one place. The basic concept is good, and for a while it helped streamline fulfillment compared to doing everything manually through each carrier or sales platform. #### Cons The reliability and support became the major problems. I ran into repeated issues with packing slip formatting changing or breaking, label purchasing problems caused by small account/funding mismatches, added payment processing fees on labels, and support that often felt slow or unhelpful. Some features that should be basic seemed to get pushed behind upgrades or became harder to manage over time. For a small business, shipping software has to be dependable. If it creates extra friction during fulfillment, that defeats the purpose. --- ### Makes our store run smoothly! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get comfortable with the interface, it significantly reduces manual work and keeps fulfillment running smoothly. Even with a few usability challenges, it remains a strong platform that supports business growth and operational efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ShipStation offers a powerful set of tools that make managing orders, printing labels, and handling multi‑channel shipping far more efficient. Its automation rules save a huge amount of time by reducing repetitive tasks, and the platform integrates smoothly with many major marketplaces and carriers. The dashboard is organized in a way that helps you stay on top of fulfillment without feeling overwhelmed. #### Cons Despite its strengths, ShipStation can feel complicated when you’re first learning the system, especially if you manage multiple stores or carriers. Some features are buried behind menus, and certain advanced tools require extra setup that isn’t always intuitive. Pricing can also become a concern for smaller businesses as their shipping volume grows. --- ### Confirmed bug corrupting order data for 9 months with no fix - Overall rating: 1/5 - Reviewer: David M. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their support have been very worrying. We used to love #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Being able to ship and fulfill all orders accurately and in 1 place. It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API. #### Cons Broken integration with our listing software causing all order totals to be inaccurate. Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting order data). ShipStation's ChannelEngine integration incorrectly reads tax-inclusive line item values from ChannelEngine's order payload and then adds tax again at the order level, causing every order to appear double-taxed. This flows directly into connected accounting software. I reported this in August 2025. ChannelEngine's Senior Support Engineer confirmed the bug in writing on the ticket in September 2025, identifying the exact field mapping error. ShipStation acknowledged in October 2025 that the issue had been escalated to their development team. As of April 2026 — 9 months later — it has not been fixed. I escalated directly to ShipStation's [sensitive content hidden] and Auctane's [sensitive content hidden] as well as 2 [sensitive content hidden] of Engineering this week before going public. Several Auctane executives viewed my profile shortly after — no response. The fix requires changing one field reference in their integration code. The support team is responsive but completely powerless to move this internally. If you rely on accurate order financial data flowing through ShipStation, be aware this issue exists and may affect you. --- ### All around best shipping tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, ShipStation is a fantastic tool for managing shipping/tracking with multiple ship vendors. Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool exceeds expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShipStation combines all the necessary shipping and tracking tools needed under one roof. While being a fairly cost-effective solution for warehouse teams, it is pretty robust. Setup is incredibly simple, which plenty of guidance from customer support! #### Cons The tool can be a little bit of a resource hog on more basic thin clients and lower hardware spec'd workstations. It does exactly what is needed though. --- ### A Reliable and Efficient Shipping Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience using ShipStation has been very positive. The platform is easy to navigate and makes managing orders and shipping across multiple channels simple and efficient. I especially appreciate the automation features, which save time and reduce errors. ShipStation has helped streamline my shipping process and improved overall productivity. It’s a reliable tool that I would recommend to anyone looking to simplify their shipping workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShipStation is easy to use and makes managing orders and shipping much more efficient. The automation features save time, and having all carriers in one place simplifies the entire fulfillment process. #### Cons ShipStation can feel overwhelming at first, with a busy interface and a learning curve that takes time to fully understand and use efficiently. --- ### Shipstation is fantasic - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like how easy, fast, it is to learn how to use and very responsive customer services is when you need help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What i like most is the Tracking, Email Notifications, and Customer support. Also the setup was easy. #### Cons What i didnt like the most is not being able to update the SKU after they are saved and updating the UPC codes. --- ### Great Shipping Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: Self-Employed - Product usage: 1-3 years · monthly - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was a positive one. I would definitely recommend this product to others. I can only imagine that some big entity is going to try to merge platforms to increase efficiency of their product. I used it with PayPal and honestly miss the interface. It was a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ship station is easy to use. I was able to easily setup my account. I could track packages efficiently. The discounts on shipping were excellent. I never had any issues. When I made a mistake in ordering, it was easy to make adjustments. I never had to reach out to customer support which was nice. Everything seemed secure and easy! #### Cons I did not have any complaints with ship station. Once I understood the interface, it seemed very easy to navigate. Updating the address was not the easiest to do but once you understand, it is not bad. I would have liked some preset address options or better copy and paste options --- ### Streamline your shipping operations with Shipstation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I really like Shipstation as a whole. It really streamlines the process for sending out orders in a timely fashion #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to use. I also like how it is now separate from Paypal but still integrates well with orders. #### Cons It can sometimes be a little clunky when printing quick labels. It also requires a business name for when you are sending out. --- ### Solid Shipping Platform with Room for Better Support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ShipStation has been largely positive, especially when it comes to its seamless integration with ecommerce platforms. WooCommerce, in particular, connects effortlessly, making it easy to pull orders, manage shipments, and keep everything in sync without extra work on my end. That reliability has made day‑to‑day fulfillment much more efficient. The main drawback has been the responsiveness of support. When everything is running smoothly, ShipStation is a huge time‑saver, but during moments when you need quick assistance—especially on tight project deadlines—waiting for support can be frustrating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce. #### Cons Support can be slow at times, which can be especially critical if you're working on a project with a short deadline. --- ### Ship things from every marketplace you sell on - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I sell products on multiple online marketplaces and shipstation was the official product I used to ship from #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It got me excellent rates and it let me ship from every marketplace. #### Cons When they came out with the newer look it lost me. I was used to the original view but once it switched it became harder to locate the functions I relied on. --- ### Best in class order management, but inventory management is flawed - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Positive. I've tried numerous competitors, but keep coming back to shipstation for just doing the business of shipping things flawlessly. If they would add inventory syncing and kitting/bundling, this product would be literal perfection. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The workflows, batching, labelling, general UI and UX and the user-centric engineering make it obvious this was designed by product managers who have done ecommerce, rather than their competitors who are software engineers first and have no clue what store owners actually want. #### Cons The inventory managenet is one way; anything you sell on any channel will decrement Shipstation's inventpry, but it won't then push the new stock count out to connected stores. Also therefore no support for kitting and bundling. They recommend you check out other integration partners but most of those cost 300+ per month which is 6x what I'm paying for Shipstation. They have competitors who offer these features free or cheap, but the competitors lack in the order/shipping management features. --- ### Shipstation for your needs big or small - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Cosmetics - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Shipstation has been there for our company from the very beginning. It has grown to be able to assist us in shipping thousands of shipments per day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Shipstation offers everything one needs to operate a compact, medium or large fulfillment business. #### Cons There are so many features that we don't use, I wonder if it might be better to have the option to build a subscription level rather than use a subscription tier that's centered only around volume. --- ### A great shipping software for E-commerce - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve had nothing but a great experience. It has helped me setup distribution locations with all the tools they need to run an efficient fulfillment service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seamless integration to a website run on a platform such as Shopify, Wordpress etc. makes managing and fulfilling orders much more efficient saving time and money. #### Cons I don’t love having to pay a monthly fee to use the software but I do think the tiered pricing is worth it based on the time shipstation will save you. --- ### Put your money and time somewhere else! - Overall rating: 1/5 - Reviewer: Jordan T. - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team. They are unresponsive, lack knowledge, and always point their finger at someone else as the root cause of the issue, even when it ultimately comes down to their poorly written software. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros When we implemented it, it was a big step up from ShippingEasy in terms of feature set and ease of use. #### Cons Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting waiting for 6+ months for them to actually fix it so that you can get orders out without the fear that things are not going to work. --- ### Good, but expensive - Overall rating: 3/5 - Reviewer: Jazmin C. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I give it an overall 3/5. Easy to use, but I wish it has not so expensive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the web page, and how user friendly it is. Easy to use and easy to find any order, anytime! #### Cons I did not like how they started to have a minimum shipment quote for certain pricing. Too expensive --- ### Happy longterm user - Overall rating: 5/5 - Reviewer: Zach M. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Seems like the best overall best at everything compared to others. #### Cons Sometimes it doesn't integrate nicely with certain shopify apps/functions. --- ### Overall great and easy to learn - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I liked the ability to track progress across multiple time frames easily #### Cons Some times it could be rather difficult to re-enter and incorrect inventory --- ### ShipStation productivity vs price - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Cosmetics - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My company used ShipStation for 7 years for the most part it was a positive experience. If they price did not increase we likely would still be using this platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was easy to use and typically very fast to print labels. The batch shipping is also a useful feature. #### Cons The cost recently increased by a lot but there was no additional benefits to the price increase. ---