# Shipwire Software Reviews, Demo & Pricing - 2026 > Review of Shipwire Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/shipwire-profile/ --- [Home](https://www.softwareadvice.com/) / [Warehouse Management Software](https://www.softwareadvice.com/scm/warehouse-management-system-comparison/) / Shipwire Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/scm/shipwire-profile/alternatives/) # Shipwire Review From $30/month Free version Free trial 1 plan Wondering if Shipwire is right for your organization? Our Warehouse Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Shipwire 1.3 [(16)](https://www.softwareadvice.com/scm/shipwire-profile/#reviews) Pricing Starting at $30.00 per month ### About Shipwire Shipwire is a cloud-based shipping and order fulfilment software designed to help businesses handle sales orders and manage inventory on a centralized platform. Supervisors can use the dashboard to gain and overview of the order status, total revenue, average shipping cost and more. Shipwire allows organizations to manage work orders and configure access control for third party applications. Managers can define business rules and automatically generate analytical reports. Other key features include returns management, label generation, drop shipping, status tracking and more. Shipwire offers an API, which enables businesses to integrate the platform with various third-party applications, such as Magento, BigCommerce, Microsoft Dynamics and more. Wondering if Shipwire is right for your organization? Our Warehouse Management Software selection experts can help you in 15 minutes or less. ## Shipwire User Interface ## Popular Shipwire Alternatives Main Product Shipwire 1.3 [(16)](https://www.softwareadvice.com/scm/shipwire-profile/#reviews) Ratings Breakdown - 2.0Ease of use - 1.43Value for money - 1.19Customer support - 1.93Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) 4.3 [(601)](https://www.softwareadvice.com/retail/cin7-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.10Value for money - 4.15Customer support - 4.23Functionality Pricing Starting at $349.00 per month Get Price Alternative Product [Descartes Sellercloud](https://www.softwareadvice.com/crm/sellercloud-profile/) 4.3 [(33)](https://www.softwareadvice.com/crm/sellercloud-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 4.33Value for money - 3.87Customer support - 4.46Functionality Pricing Starting at $1349.00 per month Get Price Alternative Product [Zoho Inventory](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/) 4.5 [(417)](https://www.softwareadvice.com/inventory-management/zoho-inventory-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.31Value for money - 4.32Customer support - 4.26Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Shipedge](https://www.softwareadvice.com/manufacturing/shipedge-profile/) 4.6 [(11)](https://www.softwareadvice.com/manufacturing/shipedge-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.40Value for money - 4.45Customer support - 4.50Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [Kentro](https://www.softwareadvice.com/ecommerce/kentro-profile/) 4.9 [(16)](https://www.softwareadvice.com/ecommerce/kentro-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 5.0Value for money - 4.73Customer support - 4.88Functionality Pricing Starting at $225.00 per month Get Price ## Shipwire Pricing and Plans Starting price: $30.00 per month Free Trial Free Version Basic $30.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Shipwire Features - Popular features found in Warehouse Management Barcoding/RFID Compliance Management Demand Forecasting Dock Management Inventory Tracking Multi-Location Order Tracking Picking & Routing Returns Management Shipping Management Supplier Management Supply Chain Management - More features of Shipwire Air Shipping API Container Shipping CRM Customer Service Management Freight Shipping Ground Shipping Import/Export Management Inventory Management Kitting Ocean Shipping Order Entry Order Fulfillment Order Management Parcel Shipping Purchasing & Receiving Receiving Reporting/Analytics Shipment Tracking Shipping Services Integration Sourcing Management Status Tracking Transportation Management Warehouse Management ## Shipwire Integrations Solid Commerce Integration rated undefined from -1 review Shift4Shop Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Sticky.io Integration rated undefined from -1 review Pinnacle Cart Integration rated undefined from -1 review PrestaShop Integration rated undefined from -1 review See all 20 integrations ## Shipwire User Reviews Overall Rating 1.3 Ratings Breakdown 5 0% 4 0% 3 13% 2 6% 1 81% Secondary Ratings Ease of Use 2.0 Value for money 1.4 Customer support 1.2 Functionality 1.9 Have you used Shipwire and would like to share your experience with others? Anna S. Verified reviewer Cosmetics 11-50 employees Used unspecified for less than 2 years Review source Reviewed October 2015 losses and nightmares 1 few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support Read More VR Verified Reviewer Apparel & Fashion 2-10 employees Used weekly for more than 2 years Review source Reviewed October 2019 Do yourself a favor and use a different company 1 Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over. If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages. Do yourself a favor, and go somewhere else. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should. Cons: If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents. Read More AM Andrea M. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Review source Reviewed November 2023 Outsourced bad support, horrible experience 1 One of the worst warehouse experiences we had Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: At first Shipwire looked great and they have a lot of features but all in all it is more of a platform, meaning their focus lies there and not in actually order dispatch or support Cons: Outsourced support, agents are not well trained at all. Slow responses with canned responses. Horrible experience with shipping parcels Wrong stock counts Lost parcels Really bad support Long processing for work orders and many mistakes made We have been using them for about 2 years and then left. It was the best decision we have made. Shipwire seems to put their focus in trying to provide a good interface with many features but it seems their focus does not lie in the most important thing which is actually order dispatch, proper service. Read More VR Verified Reviewer Airlines/ Aviation 2-10 employees Used daily for more than 2 years Review source Reviewed September 2018 Terrible on all counts 1 Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them. Cons: When it fails. Which is frequently. With very poor service. Read More Mamie E. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 2 years Review source Reviewed July 2019 Easy to use, but customer service isn't the best 3 We face some frustrations, but overall it's a great platform. Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: The platform is very intuitive and simple to use. It's easy to change and update orders. It's an excellent system. Cons: The customer service isn't great. Even when they can be reached, it's not easy to get a solution to an issue. Read More VR Verified Reviewer Cosmetics 2-10 employees Used daily for less than 2 years Review source Reviewed May 2018 Look elsewhere, Shipwire is a logistical nightmare 1 Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: There is no justification for any pros at all for Shipwire, we had our inventory and relied on them for our shipping operations for a year, and the entire time we were basically looking to get away from them as quickly as we can, but we couldn't. Cons: Where do we even start? Non-existent customer service, mishandlings and misshipping of our packages. They don't even own and operate their own warehouses. It is borderline impossible to address any issues that pop up. Good luck even making simple changes to an order. BEWARE. Read More jp jeff p. Sporting Goods 11-50 employees Used daily for more than 2 years Review source Reviewed November 2018 Garbage Company. 1 They will not save you money, and in fact you will lose thousands! Money and time will be spent getting far away from them. Do your own research. You'll find years of similar horror stories. People don't spend their time making websites and blogs telling people to stay away from a company unless it is seriously messed up. You've been warned. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: at first we liked that hey linked into shopify. Cons: I can't list all the problems with this company. Literally everything is shit, except for their service at getting you signed up and locked in. They are the best company until your products are in their warehouses. Read More DL Debbie L. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed January 2022 How to destroy cusomter relationships 1 Terrible. We went from making a profit to have to terrible customer reviews and having to shut down our UK arm of the business. It cost us in excess of half a million GBP. Customer service was non-existent. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing. Everything about the software and the company was terrible. It took their programmers weeks and weeks to resolve anything. Cons: It was unable to calculate stock accuracy Read More KI Kari I. Verified reviewer Used other for more than 2 years Review source Reviewed July 2018 As a small company we had to switch fulfillment centers due to lack of service. 2 It was easy to use, the interface is extremely friendly. Ratings Breakdown 5 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: Shipwire was easy to use and the system itself was very functional. It worked almost seamlessly with Shopify's interface. You could create your own orders, track orders, ship internationally, and track inventory. Cons: As a small company we had a terrible experience with customer service. For a couple of years in a row, over the holidays, it took Shipwire a couple of months to count our inventory in and then several weeks to ship it. Orders were late or were simply not shipped out. We had no leverage to get them to count our inventory in on time and it was disastrous. Read More EG Erin G. Sporting Goods 2-10 employees Used weekly for less than 2 years Review source Reviewed August 2018 Some Pros and Cons 3 In the end, we took our business to a smaller warehouse that could remain agile and cut costs for our growing business. Ratings Breakdown 3 Ease of use 4 Value for money 2 Customer support 3 Functionality Pros: Using Shipwire for product fulfillment requires almost no work on the client's part. You can easily integrate popular marketplaces and your orders will automatically be sent to the warehouse locations based on your business rules. Orders ship within 48 hours in most cases. It is fairly simple to restock your warehouse locations and expand to more locations as your business needs change. The add on of Shipsurance was helpful and saved us time and money when filing lost package claims. Cons: Shipwire was not easy to work with. Once an order was sent to the warehouse it was almost impossible to cancel. There was little to no accountability when the warehouse would make a mistake. Wait times for special projects was up to 2-3 weeks during peak holiday season, which is nearly impossible for a small business to handle. Read More Showing 1 - 10 of 16 Reviews Load More Reviews ## Other Top Recommended Warehouse Management Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2054) Recently recommended **28** times [Focus X](https://www.softwareadvice.com/product/3600-focus/) **3.8** (119) Recently recommended **28** times [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **19** times [Excalibur WMS](https://www.softwareadvice.com/scm/3plink-profile/) **4.3** (31) Recently recommended **15** times Stuck Between Options? Our experts can help you compare Shipwire with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice