Extensiv Order Management

RATING:

4.8

(108)

About Extensiv Order Management

Extensiv Order Manager powers order fulfillment, inventory operations, and business intelligence for brands and retailers looking to achieve a multichannel and/or multi-warehouse business model, focusing on monitoring and growing profitability. Users can synchronize data from every sales channel they sell, including marketplaces, big-box retailers, warehouses, 3PLs, POS systems, and more. The interface is deep, but the goal is simplicity. The overall objective of a business using Extensiv Order Manager is to consolidate many operations' software into one cloud-based tool. Highlights include fast implementation times, built-in FBA forecasting, powerful marketplace features, automated purchasing, consolidated order management, an open API, and automated fulfillment log...

Extensiv Order Management Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Extensiv Order Management

1 - 5 of 103 Reviews

Kris

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Game Changer

PROS

Sales increased by over 50%. Best all in one SaaS and always adding more features and integrations.

CONS

No Cons as this software has changed our business. Any feature or integration that they do not have they are always open to suggestions

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Omni Channel made easier and better visibility into marketplace profitability

PROS

1. Ties all marketplaces and websites under one roof! Enough said. 2. Allows you to see profitability and sales in various forms including: per sku, by marketplace, top grossing items, overall profitability, desired dates. All of this allows a business to make better decisions on which products are winners and losers. And it enhances your ability to know which products are doing better on the different marketplaces. 3. View inventory levels at all your warehouses as well as customizing how you see the inventory. 4. Auto generated PO's based on historical sales. This feature takes the guess work out of knowing which items need to be in-stock especially if you are selling through FBA. You can configure this feature in various ways to allow customization based on your inventory and PO needs. 5. Open API - This is important if you are a more advanced seller and need to integrate Skubana into other apps or platforms. 6. The support team at Skubana has been wonderful to work with and very responsive. They do a much better job that other software companies. Support is included with your package. You can email or talk with a live person in the U.S! And you are never rushed or pressured to get off the phone. 7. They are focused on building features that help you sell more. And in the 2 years we have been using the Skubana software it has gotten better with the new features they have released.

CONS

1. This platform is jammed packed with so many features that you can get a bit overwhelmed. On the filp side, when you do get overwhelmed just email your account manager. Our account manager has been a pleasure to work with.

User Profile

Monica

Verified reviewer

Internet, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed July 2019

Review

PROS

Web-Based Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.

CONS

Too many required "integration partners" and "connectors" in order to use the software. Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs. Inventory accuracy.

Monica

Verified reviewer

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

A fantastic ecommerce "Hub" solution!

PROS

Intuitive - Skubana is incredibly intuitive to use. All of the features and functionality are set up to flow in a very natural way. This is especially great for our end users but it also keeps our training and operational costs down. All-in-One - No system is an all in one solution but Skubana is pretty close. We can manage an enormous amount of our business through Skubana directly or through one of their ever-expanding App partnerships. Onboarding - Skubana assigns a point person who walks you and your team through set-up and use of the system. Honestly, they hold your hand so that even technically challenged implementors and users can run w/the platform w/out much effort. This is a huge bonus for smaller companies w/out a lot of resources. Trouble Shooting - I've never been through an integration that didn't have set-up issues. Skubana works as your partner and your advocate to push issues through to resolution. Pricing - A company would be hard-pressed to find another solution that does as much as Skubana does.

CONS

I wish they had a bigger staff to do even more great things! The current system already has great functionality. But I know they have more in the pipeline. Skubana's only limitation is its bandwidth and time.

Mark

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Straight Forward / Responsive support team

Overall a great application to use. Easy to understand.

PROS

Very straight forward and easy to use. Customer service has been very responsive.

CONS

System glitches more often, after the switch from Skubana. International orders - not able to create an RMA