All Smart TMS Reviews
1-25 of 36 Reviews
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Gursharan
Verified reviewer
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Load stop review
Makes my life easier but cutting down my work for me. A lot of automation!!
PROSThe thing I like most about this software is the automation, I have used many TMS systems in the past but this one really cuts a dispatchers work down. The system will automatically send updated to customers, connects to edi with various customers and vendors like ch Robinson etc. This software can be integrated with various elds and trackers. Also it automatically collects data from my fuel cards and post it in the fuel expense sections. This makes billing so simple that I can set up with my factor through edi and with one click I can bill all the loads that are pending to bill. My favorite part is that this makes various reports including Profit and Loss statements, this helps me understand how the operation is doing. Great software never seen something like this before. This could be the future of TMS.
CONSThe pricing is a little high but it’s worth it for all the functions it has
Reason for choosing Smart TMS
Smart Tmc has more automation and better interface compared to others.
Vendor Response
Thank you!
Replied March 2021
Jatinder
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Loadstop and Royal transport- JTS as partners
We never used to see Trucking the way it is now if it was not for Loadstop , it was a prospective of my financial figures and the biggest part was assets utilization even if we are a small company we see a potential that how can we grow And I think loadstop tms place are very big role in that Special attention to Kam bhullar and Oneeb
PROSTo be honest ease of using the system, straightforward, very easy and very effective
CONSAs it is cloud, based glitches with speed, sometimes the company has improved tremendously on that issue
Reason for choosing Smart TMS
The Loadstop team is a reason I heard stories of the customer service and on boarding team, which led me to this decision.
Reasons for switching to Smart TMS
Because of modernization of TMS, Loadstop attracted us, but after using it, we came to know how robust the system is
Vendor Response
Thank you Royal Transport for you kind words. Our customer satisfaction is our motive and we want to make sure we provide the best service and tool.
Replied March 2024
Christine
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2022
Disappointing workaround
0-10
PROSIt looked good and presented well what it said it offered
CONSSo many things that were promised and clearly not really available
Reason for choosing Smart TMS
Because of the empty promises
Reasons for switching to Smart TMS
We were tricked into to believe this was better
Jafer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Next Generation TMS
Overall I am very satisfied with LoadStop team because they support team is always there to answer your calls. At least a TMS company that gives time to it's users and listen to their problems. I used ITS before but it's very hard to hold of ITS support.
PROSI like loadstop because it is very intuitive , user-friendly and modern interface. It is easy to learn and the work flow is very simple to perform my daily duties. I handle mostly billing and with one click all of my invoices goes to my factoring company and it saves a lot of time for me.
CONSLoadStop team is constantly building new features but they don't send us any information about those features. I would like to see new manuals or training videos on the features. I spoke to loadstop team about this issue and they have realized that this is a constant issue and they are working on it to get it fix.
Reasons for switching to Smart TMS
ITS is very basic level dispatch system and i wanted something which is integrated and it's one system. When I saw LoadStop demo it was no brainer for me. I have seen other TMS demos as well for example ascend, tailwind, pcs but I decided to go with LoadStop.
Vendor Response
Thank you!
Replied March 2021
Mudasar
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
INNOVATION IN THE TRANSPORTATION INDUSTRY WITH THE LATEST CUTTING EDGE TMS!
10 Thumps up for the complete software! Love the driver app for CHECK IN CALLS CHECK OUT MAPS AND MUCH MORE!
PROSLoadstop is definitely the way to go when it comes to handling mid or large truck fleet. What do I like the most? I think it be a long list let’s ask what I dislike about the software...uhm nothing everything is good about this TMS SYSTEM! [SENSITIVE CONTENT HIDDEN] of this TMS definitely kept every aspect in mind when making this system for daily user friendly environment.
CONSThere’s are couple of glitches in the system but nothing major best part about all this is [SENSITIVE CONTENT HIDDEN] are very open to customizing it to the customers tailoring needs and they get on anything you request them right away.
Reason for choosing Smart TMS
I did try many softwares in the past but wasn’t user friendly! This is very user friendly and self explanatory TMS system I’ve actually had 3 companies join two with a fleet size of 50 trucks other 5 Thanks Loadstop team
Reasons for switching to Smart TMS
Prophecy Tailwind Are things of the past and also who needs so much time invested into fixing and It stuff when we are just trying to make our job as dispatchers billing clerks or just after hours streamlined and easy process being in the trucking industry is hectic job already.
Vendor Response
Thank you for the feedback.
Replied October 2020
Sunil
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Dynamic system for Trucking company
Automated system has reduced human errors, Integrated system is much beneficial for different departments.
PROSEasy to use, customized as per our requirement & Customer support is impressive, they always available to help.
CONSNeed to work on SMS feature in LoadStop.
Reasons for switching to Smart TMS
LoadStop is much advance than PCS, PCS should work on their Customer support part.
Vendor Response
Thank you for your feedback!
Replied December 2021
Harsimran
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
TMS that offers Smart Dispatch
Very user friendly TMS and easy to use for even a person who don't know much about technology. Covers most of the trucking scenarios which no other TMS provides.
PROSAs I mentioned the smart dispatch is the feature that I haven't seen in any other TMS so far, It offers connectivity to all the load boards available out there.
CONSI would love to see Shop and Inventory features in the module. I spoke to the product team and they have promised to build these features in 4th quarter of 2021.
Reason for choosing Smart TMS
Because the value and our chance to become digital transportation company.
Reasons for switching to Smart TMS
PCS is very difficult to learn and operate also it accounting is not up-to the mark.
Vendor Response
Thank you Harsimran!
Replied March 2021
Amanda
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
So far I have used 2 TMS in the past other than this and this is the best its user friendly,good for safety data,compliance and maintenance as well
Overall very good TMS for all needs for Transportation companies,like dispatch ,accounting,safety & complaince and maintenance.
PROSDriver settlements,easier to handle multiple employee's settlements with one click.
CONSsome glitches about addresses and nothing else
Dee
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
IT IS AMAZING !!!
Its well, and I feel like it is worth the price. Really takes away the stress for dispatching.
PROSits amazing, easy to use! A lot of intergrations!
CONSnothing everything is perfect! The software is a breeze to use.
Shabnampreet
Logistics and Supply Chain, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Loadstop❤️
"Today marks the end of an incredible journey with Parakeet Logistics as an Account Executive. Working with Loadstop software has been a truly enriching experience. I want to express my heartfelt gratitude to[sensitive content hidden] for his unwavering support and guidance, which made this chapter of my life so much easier. #Thankful #NewBeginnings"
PROSI wanted to take a moment to express my admiration for TMS It's truly remarkable how the meticulous design of TMS minimizes the chances of errors. The incorporation of multiple checkpoints ensures that our schedules and tasks are handled with utmost precision.In a world where efficiency and accuracy are paramount, it's reassuring to know that we have a TMS in place that not only streamlines our workflows but also safeguards against potential mistakes. This reliability significantly contributes to our productivity and success.I believe that the commitment to maintaining such a robust TMS deserves recognition, and I wanted to convey my appreciation for the efforts put into its development and implementation.
CONSOverall, I have been quite pleased with its functionality and features; however, there is one issue that I've encountered from time to time.Occasionally, the screen tends to grey out unexpectedly while using LoadStop. It's a minor inconvenience, but it can disrupt my workflow momentarily. Despite this, I want to emphasize that I genuinely appreciate the software's performance and capabilities. If there are any updates or fixes planned for this issue in future releases, I would greatly appreciate it.
Vendor Response
Thank you Shabnampreet for your comments!
Replied August 2023
Tariq
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Great Software
Helping to make schedule Auto posting for available equipment Tells market rate daily. Tracking drivers 24/7 and many more.
PROSHighly recommend this software. I used many programs before, but this program is helping lot.
CONSIt is fast easy to use. Helping to make schedule Auto posting for available equipment Tells market rate daily. Tracking drivers 24/7 and many more.
Reason for choosing Smart TMS
It helps a lot to narrow your work.
Reasons for switching to Smart TMS
This program easier to use.
Vendor Response
Thank you!
Replied March 2021
Yehor
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Future of Transportaion
Greate TMS for small and for a large companies. Loadstop working hard and right away on every customer request, the system very flexible to cover all your needs.
PROSGreat interface, Reporting, Visibility, Integrations, Customer Service
CONSNot enough training materials, LTL Module ( not working properly, but Loadstop working on it), Driver Mobile App, some important functionality missing. No Phone APP for Loadstop Manager/Dispatcher
Reasons for switching to Smart TMS
PingHQ - like a basic database, 0 functionality, 0 visibility, 0 - Reporting and KPI Tracking
Vendor Response
Thank you!
Replied March 2021
Eric
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
An impressive, comprehensive, turnkey next-generation solution for the trucking industry
Very satisfied. Once through the on-boarding, and with most of the kinks worked out at this point, we are confident in Loadstop as a platform we can use to grow our business.
PROSClearly, this product was designed by someone who really undertands the business. Every detail of the workflow is accounted for - from sourcing freight, through managing and tracking, to keeping the books. There are other offerings that excel at specific elements, but Loadstop stands alone in providing end-to-end automation that creates a single source of truth and data you can count on to run your business, while also drastically reducing the need for disconnected manual back office processes.
CONSThe features themselves are wonderful, and we even found workarounds to some of the issues unique to our specific company. The reason this is a 4 star overall and not 5 star is simply because this is a startup - and as such, there are perhaps a few more "growing pains" issues than one might hope for - features that don't work the first time, incomplete configurations that need to be worked through, and so forth. This is fortunately offset by a fantastic customer support team, who always respond quickly day and night, and I'm sure as the product matures this will occur less and less frequently.
Vendor Response
Thank you!
Replied March 2021
Bikram
Verified reviewer
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Best TMS
We are an asset based company with over 250 trucks. I have used many softwares but always found it difficult to use. LoadStop is a very easy software and it’s integrated with everything that we want in our trucking company. Their support team is always available to help and solve your problems.
CONSTheir integration with netsuite is lengthy process which I would personally want to be done in short time.
Vendor Response
Thank you Bikram for your review!
Replied April 2021
Gary
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Software that Gets It
PrimeLink Express is a 100% asset based fleet, with 150 trucks running refrigerated freight between California and the SouthEast. The temperature and time critical nature of our freight, and the caliber of customers, require a TMS system that is able to provide us with immediate and accurate information. The integrations the LoadStop team have been able to create with our service providers have added layers of efficiency that allow us to manage more trucks and drivers with the same administrative staff. The intuitive and modern interface allow us to easily onboard and train staff on the various aspects of the LoadStop platform. In evaluating TMS software options, we looked extensively at entrenched players, as well as new comers. The LoadStop software makes powerful insights and quickly integrates with a fleets existing service providers. The LoadStop team has a talented group of developers and engineers who understand what a customer, carrier, and driver need, and develop workflows to achieve those.
PROSEase of use, intuitive interface, smart integrations.
CONSA few hang/glitches requiring a refresh.
Vendor Response
Thank you Gary!
Replied April 2021
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Easy, Intuitive and Integration Rich software
We can view loads, driver's HOS, current tracking, safety and compliance features inside a single app, its great. I still expect it to be more stable in the upcoming days. Otherwise, Great product, superfast performance.
PROSIntegration with lots of software of different types. Including LoadBoards, ELD, Tracking, Accounting and other tools.
CONSAs software is still new, some features are still not fully stable and occasional bugs are expected. But, seen the team rollout updates very frequently and quickly being stable alternatives to the established software.
Reason for choosing Smart TMS
List of features, possibility of running multiple carriers inside single subscription and also, can run Carrier and Broker operations in single product.
Reasons for switching to Smart TMS
Existing system was Desktop Based Solution, we ditched it for better integration and web based solution.
Rashad
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
It makes your dispatchers life way easier
High technology and they tailor it according to your needs.
CONSNeeds more features for the driver loadstop app.
Reason for choosing Smart TMS
It is as good as mcleod but way affordable.
Reasons for switching to Smart TMS
outdated
Vendor Response
Thank you for the feedback and being a customer of Loadstop Technologies.
Replied October 2020
Elizabeth
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Efficiency Redefined: A Comprehensive Review of Load Stop"
The standout feature of Smart TMS is its exceptional load management capabilities and streamlined functionality.
CONSOne drawback of Smart TMS is the occurrence of occasional glitches
Yasir
Verified reviewer
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great Management Software
Great experience
PROSLoadStop is a great one stop solution for a trucking company. Some benefits listed below a) Load Planning b) helpful data base for selecting locations c) Load tracking d) Good for maintaining compliance and other documents e) Drivers settlements f) We can maintain multiple carriers on LoadStop g) Easy data retrieving h) Syncs Load boards ( DAT, Truckstop, Navisphere Carrier etc ) i) Syncs factoring company and manage invoices on one click
CONSEverything seems great. Friendly user interface
Reasons for switching to Smart TMS
Due to limited features
Vendor Response
Thank you!
Replied March 2021
KEVIN
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Winstar Total Logistics Teams up with LoadStop
If you follow the system as it was designed to be used the Dispatchers job will become easier and allow them to handle additional trucks . Training new employess on this system is easiert han any other TMS I have used .
PROSThe ease of use is unbelivable . You cannot get lost in the system as the syetem tells you what to do . The P&L reporting for the trucks is fantastic , payroll is a breeze . This TMS will allow us to save on office admin cost because each dispatcher and admin personel can handle more trucks due to the Smart TMS and ease of use and speed of LoadStop.
CONSIf the expenses had a place for invoice numbers would be helpful .
Reason for choosing Smart TMS
Easse of use and set up was pretty much done for me by LoadStop . The price point was extremly fair and was very impressed with the over all functionality of LoadStop and felt confident this would help my company grow quickly .
Reasons for switching to Smart TMS
I had a demo with loadStop before I left the other provider and with in the first 2 minutes of the demo I was hooked on LoadStop .
Vendor Response
Thank you!
Replied March 2021
Ruska
Logistics and Supply Chain, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
All you need for your business under one TMS
Being able to see all records, drivers info and loads at same time.
CONSAs each business has specific needs , the TMS could be changed easily customized to those needs. There weren't thing I least liked. Improving on daily basic is the key to perfection. Sometimes system is slower due to large data and files uploaded.
Reasons for switching to Smart TMS
To be able to be more transparent and easier access to all data and all departments.
Vendor Response
Thank you Ruska!
Replied March 2021
Jeet
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
amazing software
my updates are cut in half , drivers love the driver app. dispatching drivers on this software takes less than 30 seconds
PROSfunctions are really simple, easy to pick up . dispatching is really easy . my work is cut in half
CONSno cons so far, we live this software
Reason for choosing Smart TMS
because this software was much more simple and easier to learn ,
Reasons for switching to Smart TMS
outdated
Vendor Response
Thank you for the review. We are glad to know that LoadStop has drastically reduced your workload.
Replied July 2021
kamaldeep
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Amazing Venture
Exceptional experience, one of a kind, Very powerful structure and planning for development of LOADSTOP
PROSVery user friendly, Consolidating multiple API on one page, Easy to train, Ultimate support,
CONSLittle Lags but support team takes care of it
Reason for choosing Smart TMS
Next generation innovative product..
Vendor Response
Thank you for taking the time to submit this review. Your comment was noted and we worked extremely hard to take care of the little lags to give you a lag-free experience, which you would have noticed. We are pleased to know that the software is providing value to your organization.
Replied July 2021
Bethany
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best customer serive
Being new to the trucking world, an interactive chat function has been invaluable!
CONSI'm still looking for a report that will show me a driver balance when established and how many settlements have been processed it which will produce a real time balance due for that initial balance.
Vendor Response
Thank you Bethany!
Replied August 2022
KAWALDEEP
Logistics and Supply Chain, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Excellent
Very Friendly Software and Amazing support team.
CONSNew software , so they are including all features as per requirements , but everything possible we can request to customize as per requirement.
Reasons for switching to Smart TMS
We can this system for multiple companies under one Roof and very helpful for dispatch for growing companies.
Vendor Response
Thank you!
Replied March 2021