All Smart TMS Reviews

1-25 of 36 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Gursharan

Verified reviewer

Logistics and Supply Chain, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Load stop review

Makes my life easier but cutting down my work for me. A lot of automation!!

PROS

The thing I like most about this software is the automation, I have used many TMS systems in the past but this one really cuts a dispatchers work down. The system will automatically send updated to customers, connects to edi with various customers and vendors like ch Robinson etc. This software can be integrated with various elds and trackers. Also it automatically collects data from my fuel cards and post it in the fuel expense sections. This makes billing so simple that I can set up with my factor through edi and with one click I can bill all the loads that are pending to bill. My favorite part is that this makes various reports including Profit and Loss statements, this helps me understand how the operation is doing. Great software never seen something like this before. This could be the future of TMS.

CONS

The pricing is a little high but it’s worth it for all the functions it has

Reason for choosing Smart TMS

Smart Tmc has more automation and better interface compared to others.

Vendor Response

Thank you!

Replied March 2021

Jatinder

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Loadstop and Royal transport- JTS as partners

We never used to see Trucking the way it is now if it was not for Loadstop , it was a prospective of my financial figures and the biggest part was assets utilization even if we are a small company we see a potential that how can we grow And I think loadstop tms place are very big role in that Special attention to Kam bhullar and Oneeb

PROS

To be honest ease of using the system, straightforward, very easy and very effective

CONS

As it is cloud, based glitches with speed, sometimes the company has improved tremendously on that issue

Reason for choosing Smart TMS

The Loadstop team is a reason I heard stories of the customer service and on boarding team, which led me to this decision.

Reasons for switching to Smart TMS

Because of modernization of TMS, Loadstop attracted us, but after using it, we came to know how robust the system is

Vendor Response

Thank you Royal Transport for you kind words. Our customer satisfaction is our motive and we want to make sure we provide the best service and tool.

Replied March 2024

Christine

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2022

Disappointing workaround

0-10

PROS

It looked good and presented well what it said it offered

CONS

So many things that were promised and clearly not really available

Reason for choosing Smart TMS

Because of the empty promises

Reasons for switching to Smart TMS

We were tricked into to believe this was better

Jafer

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Next Generation TMS

Overall I am very satisfied with LoadStop team because they support team is always there to answer your calls. At least a TMS company that gives time to it's users and listen to their problems. I used ITS before but it's very hard to hold of ITS support.

PROS

I like loadstop because it is very intuitive , user-friendly and modern interface. It is easy to learn and the work flow is very simple to perform my daily duties. I handle mostly billing and with one click all of my invoices goes to my factoring company and it saves a lot of time for me.

CONS

LoadStop team is constantly building new features but they don't send us any information about those features. I would like to see new manuals or training videos on the features. I spoke to loadstop team about this issue and they have realized that this is a constant issue and they are working on it to get it fix.

Reasons for switching to Smart TMS

ITS is very basic level dispatch system and i wanted something which is integrated and it's one system. When I saw LoadStop demo it was no brainer for me. I have seen other TMS demos as well for example ascend, tailwind, pcs but I decided to go with LoadStop.

Vendor Response

Thank you!

Replied March 2021

Mudasar

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

INNOVATION IN THE TRANSPORTATION INDUSTRY WITH THE LATEST CUTTING EDGE TMS!

10 Thumps up for the complete software! Love the driver app for CHECK IN CALLS CHECK OUT MAPS AND MUCH MORE!

PROS

Loadstop is definitely the way to go when it comes to handling mid or large truck fleet. What do I like the most? I think it be a long list let’s ask what I dislike about the software...uhm nothing everything is good about this TMS SYSTEM! [SENSITIVE CONTENT HIDDEN] of this TMS definitely kept every aspect in mind when making this system for daily user friendly environment.

CONS

There’s are couple of glitches in the system but nothing major best part about all this is [SENSITIVE CONTENT HIDDEN] are very open to customizing it to the customers tailoring needs and they get on anything you request them right away.

Reason for choosing Smart TMS

I did try many softwares in the past but wasn’t user friendly! This is very user friendly and self explanatory TMS system I’ve actually had 3 companies join two with a fleet size of 50 trucks other 5 Thanks Loadstop team

Reasons for switching to Smart TMS

Prophecy Tailwind Are things of the past and also who needs so much time invested into fixing and It stuff when we are just trying to make our job as dispatchers billing clerks or just after hours streamlined and easy process being in the trucking industry is hectic job already.

Vendor Response

Thank you for the feedback.

Replied October 2020

Sunil

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Dynamic system for Trucking company

Automated system has reduced human errors, Integrated system is much beneficial for different departments.

PROS

Easy to use, customized as per our requirement & Customer support is impressive, they always available to help.

CONS

Need to work on SMS feature in LoadStop.

Reasons for switching to Smart TMS

LoadStop is much advance than PCS, PCS should work on their Customer support part.

Vendor Response

Thank you for your feedback!

Replied December 2021

Harsimran

Transportation/Trucking/Railroad, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

TMS that offers Smart Dispatch

Very user friendly TMS and easy to use for even a person who don't know much about technology. Covers most of the trucking scenarios which no other TMS provides.

PROS

As I mentioned the smart dispatch is the feature that I haven't seen in any other TMS so far, It offers connectivity to all the load boards available out there.

CONS

I would love to see Shop and Inventory features in the module. I spoke to the product team and they have promised to build these features in 4th quarter of 2021.

Reason for choosing Smart TMS

Because the value and our chance to become digital transportation company.

Reasons for switching to Smart TMS

PCS is very difficult to learn and operate also it accounting is not up-to the mark.

Vendor Response

Thank you Harsimran!

Replied March 2021

Amanda

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

So far I have used 2 TMS in the past other than this and this is the best its user friendly,good for safety data,compliance and maintenance as well

Overall very good TMS for all needs for Transportation companies,like dispatch ,accounting,safety & complaince and maintenance.

PROS

Driver settlements,easier to handle multiple employee's settlements with one click.

CONS

some glitches about addresses and nothing else

Dee

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

IT IS AMAZING !!!

Its well, and I feel like it is worth the price. Really takes away the stress for dispatching.

PROS

its amazing, easy to use! A lot of intergrations!

CONS

nothing everything is perfect! The software is a breeze to use.

Shabnampreet

Logistics and Supply Chain, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Loadstop❤️

"Today marks the end of an incredible journey with Parakeet Logistics as an Account Executive. Working with Loadstop software has been a truly enriching experience. I want to express my heartfelt gratitude to[sensitive content hidden] for his unwavering support and guidance, which made this chapter of my life so much easier. #Thankful #NewBeginnings"

PROS

I wanted to take a moment to express my admiration for TMS It's truly remarkable how the meticulous design of TMS minimizes the chances of errors. The incorporation of multiple checkpoints ensures that our schedules and tasks are handled with utmost precision.In a world where efficiency and accuracy are paramount, it's reassuring to know that we have a TMS in place that not only streamlines our workflows but also safeguards against potential mistakes. This reliability significantly contributes to our productivity and success.I believe that the commitment to maintaining such a robust TMS deserves recognition, and I wanted to convey my appreciation for the efforts put into its development and implementation.

CONS

Overall, I have been quite pleased with its functionality and features; however, there is one issue that I've encountered from time to time.Occasionally, the screen tends to grey out unexpectedly while using LoadStop. It's a minor inconvenience, but it can disrupt my workflow momentarily. Despite this, I want to emphasize that I genuinely appreciate the software's performance and capabilities. If there are any updates or fixes planned for this issue in future releases, I would greatly appreciate it.

Vendor Response

Thank you Shabnampreet for your comments!

Replied August 2023

Tariq

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great Software

Helping to make schedule Auto posting for available equipment Tells market rate daily. Tracking drivers 24/7 and many more.

PROS

Highly recommend this software. I used many programs before, but this program is helping lot.

CONS

It is fast easy to use. Helping to make schedule Auto posting for available equipment Tells market rate daily. Tracking drivers 24/7 and many more.

Reason for choosing Smart TMS

It helps a lot to narrow your work.

Reasons for switching to Smart TMS

This program easier to use.

Vendor Response

Thank you!

Replied March 2021

Yehor

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Future of Transportaion

Greate TMS for small and for a large companies. Loadstop working hard and right away on every customer request, the system very flexible to cover all your needs.

PROS

Great interface, Reporting, Visibility, Integrations, Customer Service

CONS

Not enough training materials, LTL Module ( not working properly, but Loadstop working on it), Driver Mobile App, some important functionality missing. No Phone APP for Loadstop Manager/Dispatcher

Reasons for switching to Smart TMS

PingHQ - like a basic database, 0 functionality, 0 visibility, 0 - Reporting and KPI Tracking

Vendor Response

Thank you!

Replied March 2021

Eric

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

An impressive, comprehensive, turnkey next-generation solution for the trucking industry

Very satisfied. Once through the on-boarding, and with most of the kinks worked out at this point, we are confident in Loadstop as a platform we can use to grow our business.

PROS

Clearly, this product was designed by someone who really undertands the business. Every detail of the workflow is accounted for - from sourcing freight, through managing and tracking, to keeping the books. There are other offerings that excel at specific elements, but Loadstop stands alone in providing end-to-end automation that creates a single source of truth and data you can count on to run your business, while also drastically reducing the need for disconnected manual back office processes.

CONS

The features themselves are wonderful, and we even found workarounds to some of the issues unique to our specific company. The reason this is a 4 star overall and not 5 star is simply because this is a startup - and as such, there are perhaps a few more "growing pains" issues than one might hope for - features that don't work the first time, incomplete configurations that need to be worked through, and so forth. This is fortunately offset by a fantastic customer support team, who always respond quickly day and night, and I'm sure as the product matures this will occur less and less frequently.

Vendor Response

Thank you!

Replied March 2021

User Profile

Bikram

Verified reviewer

Transportation/Trucking/Railroad, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Best TMS

PROS

We are an asset based company with over 250 trucks. I have used many softwares but always found it difficult to use. LoadStop is a very easy software and it’s integrated with everything that we want in our trucking company. Their support team is always available to help and solve your problems.

CONS

Their integration with netsuite is lengthy process which I would personally want to be done in short time.

Vendor Response

Thank you Bikram for your review!

Replied April 2021

Gary

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Software that Gets It

PrimeLink Express is a 100% asset based fleet, with 150 trucks running refrigerated freight between California and the SouthEast. The temperature and time critical nature of our freight, and the caliber of customers, require a TMS system that is able to provide us with immediate and accurate information. The integrations the LoadStop team have been able to create with our service providers have added layers of efficiency that allow us to manage more trucks and drivers with the same administrative staff. The intuitive and modern interface allow us to easily onboard and train staff on the various aspects of the LoadStop platform. In evaluating TMS software options, we looked extensively at entrenched players, as well as new comers. The LoadStop software makes powerful insights and quickly integrates with a fleets existing service providers. The LoadStop team has a talented group of developers and engineers who understand what a customer, carrier, and driver need, and develop workflows to achieve those.

PROS

Ease of use, intuitive interface, smart integrations.

CONS

A few hang/glitches requiring a refresh.

Vendor Response

Thank you Gary!

Replied April 2021

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Easy, Intuitive and Integration Rich software

We can view loads, driver's HOS, current tracking, safety and compliance features inside a single app, its great. I still expect it to be more stable in the upcoming days. Otherwise, Great product, superfast performance.

PROS

Integration with lots of software of different types. Including LoadBoards, ELD, Tracking, Accounting and other tools.

CONS

As software is still new, some features are still not fully stable and occasional bugs are expected. But, seen the team rollout updates very frequently and quickly being stable alternatives to the established software.

Reason for choosing Smart TMS

List of features, possibility of running multiple carriers inside single subscription and also, can run Carrier and Broker operations in single product.

Reasons for switching to Smart TMS

Existing system was Desktop Based Solution, we ditched it for better integration and web based solution.

Rashad

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

It makes your dispatchers life way easier

PROS

High technology and they tailor it according to your needs.

CONS

Needs more features for the driver loadstop app.

Reason for choosing Smart TMS

It is as good as mcleod but way affordable.

Reasons for switching to Smart TMS

outdated

Vendor Response

Thank you for the feedback and being a customer of Loadstop Technologies.

Replied October 2020

Elizabeth

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Efficiency Redefined: A Comprehensive Review of Load Stop"

PROS

The standout feature of Smart TMS is its exceptional load management capabilities and streamlined functionality.

CONS

One drawback of Smart TMS is the occurrence of occasional glitches

User Profile

Yasir

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Great Management Software

Great experience

PROS

LoadStop is a great one stop solution for a trucking company. Some benefits listed below a) Load Planning b) helpful data base for selecting locations c) Load tracking d) Good for maintaining compliance and other documents e) Drivers settlements f) We can maintain multiple carriers on LoadStop g) Easy data retrieving h) Syncs Load boards ( DAT, Truckstop, Navisphere Carrier etc ) i) Syncs factoring company and manage invoices on one click

CONS

Everything seems great. Friendly user interface

Reasons for switching to Smart TMS

Due to limited features

Vendor Response

Thank you!

Replied March 2021

KEVIN

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Winstar Total Logistics Teams up with LoadStop

If you follow the system as it was designed to be used the Dispatchers job will become easier and allow them to handle additional trucks . Training new employess on this system is easiert han any other TMS I have used .

PROS

The ease of use is unbelivable . You cannot get lost in the system as the syetem tells you what to do . The P&L reporting for the trucks is fantastic , payroll is a breeze . This TMS will allow us to save on office admin cost because each dispatcher and admin personel can handle more trucks due to the Smart TMS and ease of use and speed of LoadStop.

CONS

If the expenses had a place for invoice numbers would be helpful .

Reason for choosing Smart TMS

Easse of use and set up was pretty much done for me by LoadStop . The price point was extremly fair and was very impressed with the over all functionality of LoadStop and felt confident this would help my company grow quickly .

Reasons for switching to Smart TMS

I had a demo with loadStop before I left the other provider and with in the first 2 minutes of the demo I was hooked on LoadStop .

Vendor Response

Thank you!

Replied March 2021

Ruska

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

All you need for your business under one TMS

PROS

Being able to see all records, drivers info and loads at same time.

CONS

As each business has specific needs , the TMS could be changed easily customized to those needs. There weren't thing I least liked. Improving on daily basic is the key to perfection. Sometimes system is slower due to large data and files uploaded.

Reasons for switching to Smart TMS

To be able to be more transparent and easier access to all data and all departments.

Vendor Response

Thank you Ruska!

Replied March 2021

User Profile

Jeet

Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

amazing software

my updates are cut in half , drivers love the driver app. dispatching drivers on this software takes less than 30 seconds

PROS

functions are really simple, easy to pick up . dispatching is really easy . my work is cut in half

CONS

no cons so far, we live this software

Reason for choosing Smart TMS

because this software was much more simple and easier to learn ,

Reasons for switching to Smart TMS

outdated

Vendor Response

Thank you for the review. We are glad to know that LoadStop has drastically reduced your workload.

Replied July 2021

User Profile

kamaldeep

Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Amazing Venture

Exceptional experience, one of a kind, Very powerful structure and planning for development of LOADSTOP

PROS

Very user friendly, Consolidating multiple API on one page, Easy to train, Ultimate support,

CONS

Little Lags but support team takes care of it

Reason for choosing Smart TMS

Next generation innovative product..

Vendor Response

Thank you for taking the time to submit this review. Your comment was noted and we worked extremely hard to take care of the little lags to give you a lag-free experience, which you would have noticed. We are pleased to know that the software is providing value to your organization.

Replied July 2021

Bethany

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best customer serive

PROS

Being new to the trucking world, an interactive chat function has been invaluable!

CONS

I'm still looking for a report that will show me a driver balance when established and how many settlements have been processed it which will produce a real time balance due for that initial balance.

Vendor Response

Thank you Bethany!

Replied August 2022

KAWALDEEP

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Excellent

PROS

Very Friendly Software and Amazing support team.

CONS

New software , so they are including all features as per requirements , but everything possible we can request to customize as per requirement.

Reasons for switching to Smart TMS

We can this system for multiple companies under one Roof and very helpful for dispatch for growing companies.

Vendor Response

Thank you!

Replied March 2021

Showing 1 - 25 of 36 Reviews